Help Desk vs IT Support: Choosing the Right Support Structure for Your Company

Think a help desk and IT support are the same thing? That mistake could be costing your business hours every week. In this episode, we explain what help desk vs IT support really means, why the difference matters, and how to choose the model that fits your business. Whether you’re constantly resetting passwords or dealing with deeper IT issues, this breakdown will show you where to get help and how to keep your systems running smoothly.

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