Hero Stories: Leadership, Resilience, and Service - Featuring Kay Een. Dive into the inspiring journey of Kay Een, a Navy veteran whose career spans air traffic control, NCIS special agent work, and impactful coaching. Discover how resilience, leadership, and adaptability shaped her life and service, offering valuable lessons for anyone navigating change and growth. Main Topics Covered: Kay's diverse military career, from air traffic control to criminal investigationsThe challenges and rewards of military service, deployments, and family lifeTransitioning from active duty to coaching, emphasizing found purpose and identityThe importance of advocacy, resilience, and intentionality in career and life shiftsThe role of coaching as a tool for self-reflection and transition supportIn this episode: Kay shares her early decision to join the Navy after high school influenced by her family's military backgroundThe rigorous training and high responsibility given to young service membersHer work as an air traffic controller and loadmaster, highlighting the stress and skills involvedThe impact of 9/11 on her military service and the deployment to Qatar and IraqTransitioning from military to federal law enforcement with NCIS, specializing in cyber investigations and crimes against childrenLeadership lessons learned from managing in Okinawa and supporting her family through multiple movesHer shift into coaching and the importance of meaningfully navigating the “in-between” phases of lifeThe significance of advocacy, self-awareness, and intentional living post-retirementKay's current focus on helping others find purpose through coaching, grounded in her military discipline and compassionTimestamps: (00:00) - Welcome and introduction to Kay's inspiring story(01:25) - Kay discusses her motivation to join the Navy after high school(03:09) - What it's like to train as an air traffic controller in the military(04:18) - Kay was just 18 during her initial training(06:01) - Serving in Pearl Harbor and her transition from reservist to active duty(06:39) - Her decision to leave air traffic control and pursue forensic science(07:25) - Early challenges and confidence building in air traffic control(09:11) - Transition from Navy service to law enforcement with NCIS(10:33) - Serving as a loadmaster on C-20 aircraft and aviation skills(11:48) - The intense training and safety protocols for aircrew(13:37) - Deployments during 9/11, including Iraq missions(17:07) - Her internships and entry into NCIS training(20:00) - Overview of NCIS special agent training and duties(22:12) - Day-to-day life as an NCIS agent and investigation types(30:42) - Specialization in crimes against children and cyber investigations(32:48) - Leadership roles, family management, and career progression(35:19) - Most memorable assignments, including Okinawa and Iraq(37:17) - Navigating military family life and career sacrifices(40:46) - Advocacy for military spouses and diversity initiatives(43:39) - Transitioning from active duty and redefining purpose(50:12) - Post-retirement activities, including hiking and coaching(52:42) - Kay’s coaching approach and certification journey(54:41) - Supporting others with Kaizen Island Coaching(55:23) - Importance of reflection and intentional transition(58:44) - Differences between coaching and therapy(59:33) - Embracing structured life and finding personal identity(60:36) - Supporting others through transition and uncertainty(62:45) - Personal passions like water sports and reflecting on purpose(63:39) - Final words of encouragement and thanking Kay(64:11) - Reflection on service, leadership, and impactResources: Kaizen Island Coaching — Kay's coaching practiceCoaching for Leadership & Organizational Well-being - George Mason University — Certification programNCIS Official Website — Learn more about NCISConnect with Kay Een: LinkedInNote: Kay's story demonstrates that service, leadership, and impact take many forms—whether coordinating aircraft, solving crimes, or guiding others through life transitions. Her journey highlights resilience, purpose, and the power of finding your voice at every stage.Thank you for listening to Hero Stories. For your own hero story or to share someone else's, visit herostories.org. Keep supporting others and evolving your unique path. Disclaimer: The views and opinions expressed in this episode are Kay's own and reflect her personal experiences. They do not represent the official positions, policies, or endorsements of the Naval Criminal Investigative Service, the Department of the Navy, the Department of Defense, or any other agency or department of the United States Government. @herostories2025