HFS PODCASTS

HFS
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HFS PODCASTS

HFS PODCASTS extract a real and unfiltered view of business operations and the world today and in the future. Watch or listen now, in order to be updated with the latest insights from senior HFS analysts and enterprise leaders.

  1. 14 HR. AGO

    Unfiltered Stories | Jasmine Ahmed on scaling AI for competitive advantage in GCCs

    Discover how Global Capability Centers (GCCs) can unlock the full potential of AI and Generative AI by transforming talent strategies. Join Jasmine Ahmed and Saurabh Gupta as they discuss breaking silos, building diverse skill sets, and fostering innovation to drive competitive advantage in a rapidly evolving AI-driven world. Key takeaways include: AI and Talent Transformation: The critical role of talent in scaling AI and generative AI. Overcoming the "skills debt" as a key obstacle to AI adoption. Evolving Role of GCCs in the AI Era: Moving beyond operational efficiencies to data-driven business decisions. Leveraging GenAI for speed, scale, and comprehensive decision-making. Breaking Organizational Silos: Encouraging cross-functional collaboration and talent exchange between domains. Creating fluid workforce structures to enhance business and technical acumen. DEI and Building Diverse Talent Pipelines: Moving beyond tokenism to genuinely invest in diverse pipelines. Holding managers accountable for talent development as a key metric. Future Vision for Work: Utilizing AI to maximize ROI on time, improving both professional and personal quality of life. Aligning technology advancements with human impact to enhance work-life balance.

    25 min

  2. 12/30/2024

    Unfiltered Stories | Mohua Sengupta on transforming GCCs into strategic business centers

    In this episode of HFS Unfiltered, Saurabh Gupta interviews Mohua Sengupta, Head of Novartis Corporate Center, India, on the evolution of Global Capability Centers (GCCs). Mohua discusses key milestones, including remotely establishing GCCs in Pakistan and Egypt, driving high-end roles in GCCs, and adapting to remote operations during COVID-19. She highlights the shift from GCC-IT services competition to collaboration and the integration of GCCs into core organizational decision-making. The conversation touches on AI and blockchain, balancing their transformative potential with ethical and security concerns, and explores challenges in attracting younger talent. Mohua advocates rebranding GCCs and changing mindsets to position them as integral parts of global organizations. Key takeaways include: GCC Evolution and Milestones: Established GCCs in Pakistan and Egypt remotely from India and expanded GCC roles beyond traditional operations to include high-end decision-making functions. Changing Dynamics of GCCs and IT Services: GCCs and IT services are shifting from competition to collaboration, and GCCs are becoming integral to core organizational strategies and decision-making. Talent Challenges: Younger talent aspirations shift toward innovation, CSR, and sustainability. Strategies are needed to make GCCs appeal to new generations by aligning with their priorities. Future Vision for GCCs: Advocating for a rebrand to eliminate "us vs. them" perceptions and emphasizing mindset and narrative changes to integrate GCCs seamlessly as core parts of global organizations.

    32 min

  3. 12/18/2024

    Hot Tech | Rethink data security as your APIs are a critical vulnerability

    Eclypses, an HFS Hot Tech, has radically reimagined how to secure data in transit without the IT overhead and complex staff training. Its MTE solution is cloud-native and is being adopted by leading companies as a game-changing tech. In this episode of HFS Unfiltered Stories, Joel Martin, Executive Research Leader at HFS Research, is in conversation with David Gomes, Chief Executive Officer at Eclypses. Topics covered include: Eclypses takes a different approach to cybersecurity by focusing on data protection rather than just preventing breaches. The Secure MTE Relay technology encrypts data on the application layer, ensuring they cannot extract valuable information even if bad actors gain access. Ease of deployment is a key feature, with many customers implementing the technology in under 60 minutes. Eclypses is data agnostic, meaning it can protect various types of data, including sensitive information and credentials. The technology addresses eight of the top ten API vulnerabilities identified by OWASP. Eclypses has built a partner ecosystem to effectively enhance its market presence and mitigate risks. The company is focused on regulated industries, such as healthcare and finance, where data security is paramount. Eclypses’ cryptographic library is built on NIST-approved algorithms, making it quantum-resistant. Cloud-native technology can be deployed on platforms like AWS and Azure. Customer feedback has been overwhelmingly positive, with many success stories reported. Data is a firm's most valuable asset, so it must be protected. With its MTE technologies, Eclypses offers a cloud-native solution that is easy to deploy and offers immediate benefits. Also, read the associated Hot Tech Report titled “HFS OneEcosystem™ Hot Vendor: Eclypses”, here: https://www.hfsresearch.com/research/hfs-oneecosystem-hot-vendor-eclypses/

    13 min

  4. 12/09/2024

    Fireside Chat | What Does the Future of Operations Look Like? - HFS AI Symposium, Cambridge UK

    Speakers: Phil Fersht, CEO and Chief Analyst, HFS Research Yusuf Tayob, Global Communications, Media & Technology Industry Practices Chair, Accenture

    13 min

  5. 12/09/2024

    Fireside Chat | Making Artificial Intelligence Real - HFS AI Symposium, Cambridge UK

    Speakers: Saurabh Gupta, President, Research and Advisory Services, HFS Research Sanjeev Vohra, Chief Technology and Innovation Officer, Genpact

    22 min

  6. 12/06/2024

    Unfiltered Stories | CitiusTech creates value at the intersection of tech, healthcare, & offshoring

    In this conversation, Rohan Kulkarni, Executive Research Leader at HFS Research, and John Squeo, Sr. Vice President, Healthcare Providers at CitiusTech, discuss the findings of the HFS Horizons HCP Service Providers 2024 study. They highlight healthcare systems' challenges, particularly financial pressures and the need for holistic care. They also explored the evolving role of technology in healthcare, emphasizing the importance of interoperability and personalized care to improve patient outcomes. You will learn: Financial pressures take center stage for health systems and hospitals that inform their buying behaviors. Service provider capabilities and attitudes shift toward the possibilities as they get bolder. Despite progress, opportunities continue to be missed to address the triple aim of care. The HFS Horizons: Healthcare Providers (HCP) Service Providers, 2024 is a must read and can be found at https://www.hfsresearch.com/research/hfs-horizons-hcp-service-providers-2024/

    7 min

  7. 12/03/2024

    Unfiltered Stories | rhino.ai delivers services-as-software to modernize and build apps

    rhino.ai delivers services-as-software solutions that combine IT, app development, and business requirements to deliver platform agnostic IT and business outcomes. In this episode of HFS Unfiltered Stories, Joel Martin, Executive Research Leader at HFS Research, is in conversation with Himanshu Arora, Chief Operating Officer at rhino.ai Topics covered include: Legacy Technology Debt and AI Transition Revolutionizing Software Development with Universal Application Notation (UAN) and the Universal Application Notation (UAN) Benefits Platform's Unique Features and Scalability Ava's Integration and App Modernization Improving Application Design and Naming Exploring AI Integration and Collaboration Don't buy GenAI tools that only improve software development and SDLC productivity, look for solutions that solve business outcomes. For more in-depth information, read the associated Point of View titled, “rhino.ai brings genAI and BRDs to automated software development”, here: https://www.hfsresearch.com/research/rhino-ai-brings-genai-brds/

    18 min

  8. 11/27/2024

    Unfiltered Stories | Using AI and interaction data to light up the dark side of the moon

    In this conversation, Reetika Fleming, Executive Research Leader at HFS, talks with Abhijit Shroff, Head of Product Growth at Soroco, about how interaction data can be used in large enterprises to achieve a number of business and technology transformation goals and how Soroco's Scout product is evolving along with advancements in AI and data, expanding its use cases with strategic clients. You will learn: Interaction data is essential for understanding how businesses operate. However, many organizations need to pay more attention to its value. AI models can transform complex and noisy interaction data into actionable insights. Generative AI can document processes in a way that is easy for humans to understand. By comprehending user interactions, organizations can optimize software usage. Disconnection debt may cause inefficiencies in various processes. Organizations must measure the ROI of generative AI, ensuring that data drives new technology adoption. Interaction data provides behavioural aspects of how teams interact with software to drive business operations at scale across a large enterprise and help them optimize them. Also, read the associated Market Vision Paper titled, Using AI to illuminate “the dark side of the moon” here: https://www.hfsresearch.com/research/using-ai-to-illuminate-the-dark-side-of-the-moon/

    15 min
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About

HFS PODCASTS extract a real and unfiltered view of business operations and the world today and in the future. Watch or listen now, in order to be updated with the latest insights from senior HFS analysts and enterprise leaders.

Information

  • Creator
    HFS
  • Years Active
    2020 - 2025
  • Episodes
    268
  • Rating
    Clean
  • Copyright
    © HFS
  • Show Website
    HFS PODCASTS

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