The Agent Leader Podcast

Brent Kelly--The Agent Leader Podcast

The podcast for independent insurance agency leaders and their teams to learn practical strategies and behaviors to become their best version possible. Hosted by Sitkins Group President, Brent Kelly, The Agent Leader Podcast provides agencies with leadership, sales, and self-development methods that actually get results. With our focus on a total-team approach to improving independent insurance agencies, we dive into sales, service, and leadership teams. Leadership is not a title. Leadership is influence. Become a better leader and gain influence with your clients, team, and community.

  1. 4월 9일

    Turn the Crank on Employee Engagment with Sadie Bauman

    What actually turns the crank on employee engagement? Right now, only 31% of employees are fully engaged at work, and more than half are simply going through the motions. For agency leaders, that represents both a challenge and a massive opportunity. In this episode of the Agent Leader Podcast, Brent Kelly sits down with Sadie Bauman of iC3 to explore what really drives engagement, and how leaders can start turning the crank on performance inside their agencies. Drawing on Gallup research and real-world experience, Sadie breaks down why so many employees are stuck in the middle, what separates engaged teams from disengaged ones, and how leadership behaviors directly impact results. You’ll learn: What it really means to “turn the crank” on engagementWhy 52% of employees are stuck in neutral—and how to activate themThe critical role leaders play in driving daily engagementHow clarity, development, and communication fuel performanceSimple, practical ways to create a more energized, high-performing teamIf you want a team that’s more engaged, more motivated, and more productive, this episode will show you where to start. Connect with Sadie Bauman via the iC3 website. Ready to get your agency to its Best Version Possible? Take our quick diagnostic to get started with clarity.

    43분

  2. 4월 2일

    What’s Dragging Your Agency Down?

    Most agencies don’t slow down because they’re failing, they slow down because of hidden drag. In this episode, Brent Kelly breaks down what’s really dragging your agency down, even if you’re growing, profitable, and doing “all the right things.” The reality? Growth often hides inefficiencies instead of fixing them. Using a powerful “parachute” analogy, Brent uncovers the invisible friction that limits your agency’s performance, profitability, and freedom—and why adding more people isn’t the solution most leaders think it is. You’ll discover: Why growth can mask deeper operational issuesThe biggest sources of drag inside successful agenciesHow client mix misalignment impacts your time, energy, and profitabilityWhy producers and service teams get stuck in inefficient patternsThe critical difference between getting bigger and getting betterKey metrics like revenue per employee and spread per employee, and what they revealIf your agency feels busy, stretched, or stuck despite strong results, this episode will challenge your thinking and help you identify where you’re losing momentum. Because the breakthrough isn’t about working harder or hiring more people, it’s about removing the drag that’s holding you back. 👉 Ready for a clearer, more optimized path forward? Or visit sitkins.com/bookacall to start a conversation.

    24분

  3. 3월 26일

    Leadership, Grit, and Growth: Chris Paradiso on What It Really Takes to Succeed

    What does it really take to become a high-performing agency leader? In this episode, Brent Kelly sits down with Chris Paradiso to explore the habits, mindset, and leadership principles that drive long-term success. From the power of relationships and accountability to the role of discipline and grit, Chris shares what separates average performance from elite execution. Chris also discusses how AI is changing the game - not by replacing people, but by helping teams communicate better, work smarter, and deliver more value to clients. This is a conversation about leadership first, insurance second. If you’re committed to becoming a better leader and building a stronger agency, this episode is a must-listen. Reach out to Chris Paradiso on LinkedIn or X. Books Referenced in this episode: Leadership Secrets of Nick Saban Living Your Best Year EverChoose Your Enemies WiselyIf you're ready to take your agency to the next level, start by taking our Agency Performance Diagnostic. It will give you immediate clarity on your biggest opportunities for growth and improvement.

    42분

  4. 3월 18일

    Why Producers Fail

    Why do producers fail? Most agency leaders assume the answer is lack of discipline, motivation, or talent. But after working with thousands of producers across hundreds of agencies, Brent Kelly has found a different truth: Most producers don’t fail because of talent. They fail because the system around them makes success difficult. In this episode of the Agent Leader Podcast, Brent breaks down the leadership and organizational issues that quietly sabotage producer performance. You’ll discover the five environment factors that determine whether producers succeed or struggle. If you want producers who grow faster, stay focused, and produce at a higher level, the solution isn’t simply better people. It’s a better environment. This episode will challenge agency leaders to stop asking: “Why aren’t my producers producing?” And start asking the better leadership question: “Have we created the environment where producers can succeed?” If you're ready to get your agency and producers to their Best Version Possible, visit www.sitkins.com/bookacall

    25분

  5. 3월 11일

    Plateau or Progress? Why Agencies Get Stuck at the Next Level

    As an agency leader, one of the most frustrating moments is when your agency is doing well, but growth suddenly feels harder than it should. You have good people. The agency is profitable. Clients are happy. Yet something feels stuck. In this episode of The Agent Leader Podcast, Brent Kelly explains why even successful agencies eventually hit a plateau and why the real constraint is often leadership clarity — not effort. You’ll learn three areas where growing agencies commonly get stuck: Managing numbers instead of leading the behaviors that drive resultsRewarding busyness instead of focusing on outcomesSetting goals without establishing the standards that shape cultureIf you’re leading an agency that’s growing but feels harder to scale than it used to, this episode will challenge you to rethink how leadership clarity, standards, and expectations influence your next level of growth. Because getting stuck is normal, but staying stuck is a leadership choice. Take the next step and identify where your agency may be stuck. Complete the Sitkins Leadership Clarity Self-Assessment at sitkins.com/stuck and gain insight into the leadership gaps that could be holding your agency back.

    20분

  6. 3월 4일

    Culture Before Process: Why Most Agency Changes Fail

    Most insurance agency leaders roll out change the same way: create a new process, announce it to the team, and expect results. And then? Resistance. Workarounds. Passive compliance. Frustration. In this episode, Brent Kelly breaks down why process-first transformation almost always fails, and what to focus on instead if you want real, lasting change in your agency. You’ll discover: Why people don’t resist change — they resist being changedThe difference between process and culture (and why it matters)How weak culture turns leaders into “process police”The three cultural foundations required before any new initiativeWhy leadership consistency determines whether change sticksIf you’re tired of launching great ideas that fade after 30 days, this episode is for you. The best agencies don’t install change,They lead alignment. If this hits home, visit sitkins.com/bookacall to explore how we work with growth-minded agencies ready to move from good to their best version possible.

    22분

  7. 2월 25일

    Skill Stacking and the Curiosity Advantage with Brett Young

    Most agencies try to grow through more activity, more producers, or better tech. But in this Agent Leader episode, Brent Kelly sits down with Brett Young, President and CEO at Erb & Young, to unpack how he went from selling policies to building a multi-state agency driven by culture, leadership, and team development. Brett shares how skill stacking and culture development lead to a simple truth: production alone doesn’t scale—people do. You’ll learn: Why “skill stacking” is the real path to higher income and scalabilityHow to build a core team of 5 people that can drive an entire organizationThe difference between accountability-driven management vs. inspiration-driven leadershipHow curiosity becomes a competitive advantage for producers and service teamsWhy culture must be built early and lived daily (not rolled out later)The meta-skill every agency leader needs to solve bigger problems and grow fasterIf you want to scale your agency, develop your people, and increase enterprise value without adding chaos, this episode gives you a practical roadmap. Connect with Brett Young:LinkedIn: https://www.linkedin.com/in/brettins/Agency: https://www.erbandyounginsurance.com/ Learn more about our agency development programs:https://www.sitkins.comBook an Agency Assessment: https://www.sitkins.com/bookacall

    47분

  8. 2월 18일

    Signal vs. Noise

    Most insurance agencies aren’t lacking effort—they’re lacking clarity. In this episode of the Agent Leader Podcast, Brent Kelly breaks down the difference between signal vs. noise and why agency leaders must send clear, consistent messages to create momentum, accountability, and growth. You’ll learn: Why organizations respond to signals, not intentionsHow mixed priorities create confusion and stall executionThe hidden cost of too many initiativesWhy exceptions become louder than strategyHow consistent leadership messaging shapes culture and resultsIf your agency feels busy but not productive, this episode will help you eliminate noise, align your team, and create the focus required for sustainable growth. 📈 Ideal for agency principals and leadership teams committed to clarity, consistency, and high performance. Ready to cut through the noise and focus on what truly drives agency growth? Take the next step with the Sitkins team.Book your free strategy call: www.sitkins.com/bookacall Watch more episodes and leadership content on our YouTube channel.

    22분
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소개

The podcast for independent insurance agency leaders and their teams to learn practical strategies and behaviors to become their best version possible. Hosted by Sitkins Group President, Brent Kelly, The Agent Leader Podcast provides agencies with leadership, sales, and self-development methods that actually get results. With our focus on a total-team approach to improving independent insurance agencies, we dive into sales, service, and leadership teams. Leadership is not a title. Leadership is influence. Become a better leader and gain influence with your clients, team, and community.

정보

  • 제작진
    Brent Kelly--The Agent Leader Podcast
  • 방송 연도
    2016년 - 2026년
  • 에피소드
    309
  • 등급
    전체 연령 사용가
  • 저작권
    © Brent Kelly--The Agent Leader Podcast
  • 웹사이트 보기
    The Agent Leader Podcast

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