Hoffman Hour

Robert Hoffman

Welcome to the Hoffman Hour Podcast — hosted by Robert Hoffman, entrepreneur, insurance agency owner, and community-driven business leader based in New Mexico. The Hoffman Hour is where business, leadership, entrepreneurship, mindset, and real life collide. Each episode features candid, long-form conversations with entrepreneurs, creators, agency owners, community leaders, musicians, tradesmen, coaches, and innovators from New Mexico and beyond. What makes this podcast different is the balance between practical business insight and authentic human conversation. One episode may break down insurance, leadership, sales systems, and entrepreneurship at a granular level—while the next dives into music, family, faith, film, community impact, or the mindset required to overcome adversity and build something meaningful. Throughout the series, Robert and his guests explore: Entrepreneurship and small business ownership Leadership, accountability, and personal growth Sales psychology and communication Insurance, financial literacy, and risk management Community building and economic opportunity in New Mexico Music, film, media, and creative industries Family, marriage, parenting, and legacy Health, mindset, discipline, and winning attitudes Real stories of success, failure, and reinvention Guests range from successful business owners and industry mentors to tattoo artists, musicians, actors, coaches, contractors, insurance leaders, and nonprofit founders—each bringing unique experiences and perspectives. Whether it’s discussing what it takes to qualify for elite sales recognition, opening your first business, balancing life and work as a parent, helping seniors connect through technology, navigating tragedy and resilience, or simply learning how high performers think—the Hoffman Hour is built around authentic conversations that inspire action and deeper thinking. At its core, this podcast is about growth: Growing as a leader. Growing as a business owner. Growing as a person. And building a life that positively impacts the people around you. New episodes available on Apple Podcasts, Spotify, and YouTube. Presented by The Hoffman Agency Insurance Commercial • Home • Auto • Life • Specialty Insurance 📞 505-771-3035

  1. 16h ago

    Hoffman Hour Episode 52 - Jeff Faulwell (Farmers Insurance)

    🎙️ Hoffman Hour Podcast | Episode 52 – Jeff Faulwell Hosted by Robert Hoffman | The Hoffman Agency Insurance In Episode 52 of the Hoffman Hour Podcast, Robert Hoffman sits down with longtime insurance professional Jeff Faulwell for a wide-ranging conversation about insurance, entrepreneurship, sales, technology, music, leadership, and what it takes to stay relevant in a rapidly changing world. Jeff has spent decades helping clients protect what matters most while building a successful career in one of the most relationship-driven industries in America. Along the way, he's developed a unique perspective on customer service, risk management, business ownership, technology, and the human side of insurance. This episode goes far beyond policy language and premiums. Robert and Jeff discuss how many people accidentally find their life's work in the industry, why sales skills are essential for every entrepreneur, and what separates agents who survive from agents who thrive. Jeff shares lessons from years in the insurance industry, including memorable claims stories, customer experiences, and moments that reinforced the importance of serving clients the right way. The conversation explores: • The realities of entrepreneurship and building a career • Sales systems, prospecting, and business development • Coaching, mentorship, and helping agents grow • The importance of client relationships and long-term trust • Real-world insurance claims and customer advocacy • Uninsured motorists and the impact of proper coverage • Replacement Cost versus Actual Cash Value (ACV) • Why understanding your policy matters before a claim happens • How technology is changing the insurance industry • Accident detection technology and modern claims support • Artificial intelligence and whether AI can replace insurance agents • Why human relationships still matter in a technology-driven world • Reinsurance, market conditions, and challenges facing the insurance industry • The California insurance crisis and what it means for consumers • What separates great insurance companies from average ones The conversation also takes several unexpected turns into music, creativity, and the realities of performing. As musicians themselves, Robert and Jeff discuss the strange challenge artists face when their biggest songs become the songs they have to perform forever. With stories about legendary musicians they explore the tension between creative growth and audience expectations. The two also discuss: • The hidden realities of life as a musician • Why artists sometimes grow tired of their biggest hits • The discipline required to master an instrument • The physical demands of playing guitar and bass • Creativity, passion, and lifelong learning Throughout the episode, Jeff shares practical wisdom earned through decades of experience serving clients, building relationships, and adapting to change. Whether you're a business owner, entrepreneur, insurance professional, musician, salesperson, or someone simply trying to build a meaningful career, this episode offers valuable insights into leadership, service, technology, personal growth, and the importance of staying human in an increasingly automated world. At its core, this conversation is about value. How do you stay valuable in your profession? How do you continue learning? How do you build relationships that last? And what happens when technology changes everything around you? These are the questions Robert and Jeff explore in one of the most practical and thought-provoking conversations yet. About The Hoffman Agency Insurance At The Hoffman Agency, we specialize in protecting what matters most—offering commercial, home, auto, life, flood, and specialty insurance solutions throughout New Mexico. If you're looking for a fast, no-obligation quote backed by exceptional customer service, call us today at (505) 771-3035. If you've ever wondered whether AI will replace insurance agents, why some insurance policies cost more than others, what really happens during a major claim, or how successful professionals continue adapting over decades of change, this is an episode you won't want to miss.

    1h 21m
  2. Jun 20

    Hoffman Hour Episode 51 - Seth Hoffman (Seth Hoffman Music)

    🎙️ Hoffman Hour Podcast | Episode 51 – Seth Hoffman Hosted by Robert Hoffman | The Hoffman Agency Insurance In Episode 51 of the Hoffman Hour Podcast, Robert Hoffman sits down with Seth Hoffman for one of the most personal, funny, and creatively driven conversations yet. Seth is a singer-songwriter and musician based in Albuquerque, New Mexico, and the host of the public access and YouTube talk show Everybody’s Got Something—a platform centered around authentic conversations, music, storytelling, and the human experience. This episode quickly turns into what Rob jokingly calls “The Hoffman Squared.” The conversation moves between music, creativity, life experiences, family, danger, healing, and the unpredictable moments that shape who we become. Robert opens up about his mom’s serious car accident and the surreal moment his Apple Watch automatically notified him that she had been involved in a crash. They discuss the emotional aftermath, the healing process after severe injuries, and how quickly life can change in a single moment. Naturally, the episode also takes a turn into humor—with dad jokes, wild roommate stories, and reflections on the strange situations both of them have encountered over the years. We also dive into: Seth’s journey as a musician and songwriter His duo project “Seth and Jacob” The creative process behind writing music and performing live The excitement of pursuing something you genuinely love Gigs, performing, and life as an artist in New Mexico What brought Seth from Wisconsin to Albuquerque The openness, humility, and collaborative spirit of New Mexico musicians and artists How traveling and living in India inspired creativity and songwriting The value of meeting new people and hearing different perspectives And then… things get crazy. The two share multiple stories involving dangerous encounters, getting mugged, feeling unsafe while traveling, and some genuinely unbelievable moments you have to hear for yourself—including Rob’s wild confrontation involving someone who stole a guitar from his house. There’s also an unforgettable story about Rob’s old roommate Ben allegedly stealing his loop pedal and cash back in the day—proving that musicians don’t just collect songs… they collect stories. At its core, this episode is about creativity, resilience, human connection, and the strange experiences that become part of our personal mythology over time. About Seth Hoffman Seth Hoffman is an Albuquerque-based singer-songwriter, performer, and host of Everybody’s Got Something, a public access and YouTube talk show focused on authentic conversations, storytelling, creativity, and community. About The Hoffman Agency Insurance At The Hoffman Agency, we specialize in protecting what matters most—offering commercial, home, auto, life, and specialty insurance solutions. If you're looking for a fast, no-obligation quote backed by exceptional customer service, call us today at 505-771-3035. If you love music, storytelling, creativity, wild life experiences, and real conversations that go far beyond surface-level topics—this is an episode you won’t want to miss.

    1h 5m
  3. Jun 16

    Hoffman Hour Podcast Episode 50 - Jason Cassidy (Farmers Insurance)

    🎙️ Hoffman Hour Podcast | Episode 50 – Jason Cassidy Hosted by Robert Hoffman | The Hoffman Agency Insurance   In Episode 50 of the Hoffman Hour Podcast, Robert Hoffman sits down with Jason Cassidy, District Manager for Farmers Insurance District 25, Presidents Council member, business coach, and leader responsible for helping develop and support insurance agency owners across Central New Mexico.   Jason has spent nearly a decade building and mentoring successful agency owners, helping entrepreneurs transform their lives through business ownership, leadership, accountability, and execution. Supporting dozens of agencies throughout Albuquerque and Central New Mexico, Jason shares what it actually takes to grow—not just professionally, but personally.   And yes… there’s a special surprise around minute 5 that you won’t see coming. 👀   This episode blends leadership, entrepreneurship, insurance agency operations, mindset, sports culture, and real-world stories from both the business and entertainment industries. Robert and Jason talk openly about ambition, pressure, coaching, and the willingness to accept direction from people who have already achieved what you’re trying to accomplish.   They reflect on Scott—the person who originally recruited Rob—and the importance of wanting to work for someone you genuinely want to emulate. From there, the conversation expands into mentorship, personal growth, and the idea that success often comes down to whether you’re coachable enough to stop “walking into the same wall” over and over again.   The two also go deep into:   The reality of qualifying for Topper’s Club and how Rob made it “by the skin of his teeth” What it’s like living with five massive goals at all times Football culture, competition, and developing a winning attitude Agency staffing systems, accountability, and performance metrics The nitty-gritty day-to-day work required to scale an insurance agency Delegation, leadership structure, and building systems that actually work How Jason has helped over 100 agents succeed through coaching and implementation Why taking guidance and executing on it can completely change your life The danger of becoming too comfortable once you start succeeding   Robert also shares stories from his time working music festivals and large-scale events, including dangerous moments surrounding events like Rolling Loud, the tragedy connected to Astroworld Festival, and reflections on the devastating events surrounding 2017 Las Vegas shooting.   One of the most ironic moments surrounding this episode? Rob accidentally filmed the podcast with the wrong camera exposure settings—especially funny after they had just pulled an April Fools prank pretending they lost the footage entirely. Karma, apparently, has a sense of humor.   More than anything, this episode is about growth: Growth through mentorship. Growth through discomfort. Growth through execution. And understanding that the moment you stop improving is the moment you stop growing.   About Farmers Insurance District 25 Jason Cassidy and his district team help recruit, train, and support entrepreneurs looking to build successful insurance and financial services businesses throughout Albuquerque and Central New Mexico through award-winning training, mentorship, and operational support.   About The Hoffman Agency Insurance At The Hoffman Agency, we specialize in protecting what matters most—offering commercial, home, auto, life, and specialty insurance solutions. If you're looking for a fast, no-obligation quote backed by exceptional customer service, call us today at 505-771-3035.   If you’re serious about leadership, ownership, personal accountability, and building something meaningful—this is an episode you don’t want to miss.

    1h 13m
  4. Jun 10

    Hoffman Hour Episode 49 - Daniel Kearney (RESOLUT RE)

    In Episode 49 of the Hoffman Hour Podcast, Robert Hoffman sits down with Daniel Kearney, Principal and Qualified Broker at RESOLUT RE New Mexico, for an in-depth conversation about commercial real estate, economic development, urban planning, and the future of Albuquerque. Daniel began his commercial real estate career in 2014 and helped launch the New Mexico division of RESOLUT RE in 2018. Today, he serves as Principal, Qualified Broker, and co-owner of the New Mexico office alongside his partners, helping investors, landlords, tenants, and business owners navigate the complexities of commercial real estate. This episode goes far beyond buying and selling buildings. Robert and Daniel explore what it means to operate as a "player-coach" in a growing company, the differences between owning a franchise versus building a business, and how leadership, partnerships, and marketing shape the long-term success of a commercial real estate firm. The conversation also dives deep into some of Albuquerque's most interesting development projects and urban planning challenges. Daniel shares insights into: • The role of a Principal and Qualified Broker within a commercial real estate firm • Building RESOLUT RE with a three-partner ownership structure • The difference between franchise ownership and independent business ownership • Marketing, leadership, and business development in commercial real estate • Redeveloping large retail properties and adapting them for new uses • The challenges of converting former retail space into research and development facilities, office space, and other specialized uses • Zoning, land use, and entitlement considerations that shape development projects • The history of Albuquerque's Sawmill District and how the lumber industry helped build the city • The evolution of Sawmill Market and the area's continued revitalization • The proposed locations for United Stadium and the potential impact on surrounding neighborhoods • Albuquerque Rapid Transit (ART), public transportation, and infrastructure investment • The future of the city's transit systems and urban mobility • A firsthand story from aboard a Rail Runner train when it struck a vehicle on the tracks • Traffic flow, ingress, and egress challenges at the Albuquerque International Balloon Fiesta • Downtown Albuquerque redevelopment opportunities and challenges • The future of commercial real estate across Albuquerque and New Mexico Throughout the conversation, Daniel offers a unique perspective on how real estate, transportation, infrastructure, zoning, and economic development all intersect to shape the future of a city. Whether you're a business owner, investor, developer, commercial property owner, or simply someone who cares about Albuquerque's future, this episode provides valuable insight into the forces influencing growth throughout the region. At its core, this episode is about understanding how cities evolve—and the people helping guide that evolution. About Daniel Kearney & RESOLUT RE Daniel Kearney is Principal and Qualified Broker of RESOLUT RE New Mexico, a commercial real estate brokerage specializing in investment sales, landlord representation, tenant representation, site selection, acquisitions, dispositions, and commercial leasing throughout New Mexico. Daniel has been active in Albuquerque commercial real estate since 2014 and became a co-owner of RESOLUT RE New Mexico in 2025. 📍 RESOLUT RE 🌐 RESOLUTRE.com About The Hoffman Agency Insurance At The Hoffman Agency, we specialize in protecting what matters most—offering commercial, home, auto, life, flood, and specialty insurance solutions. If you're looking for a fast, no-obligation quote backed by exceptional customer service, call us today at (505) 771-3035. If you've ever wondered how commercial real estate projects are approved, how cities grow, why some developments succeed while others fail, or what the future of Albuquerque might look like over the next decade, this is an episode you won't want to miss.

    1h 5m
  5. May 28

    Hoffman Hour Episode 48 - Claudette Ward (ClearPath Investigations)

    🎙️ Hoffman Hour Podcast | Episode 48 – Claudette Ward of Clear Path Investigations Hosted by Robert Hoffman | The Hoffman Agency Insurance In Episode 48 of the Hoffman Hour Podcast, Robert Hoffman sits down with Claudette Ward for one of the most fascinating and eye-opening conversations yet—diving deep into the real world of private investigations, insurance fraud, surveillance, scams, cheating spouses, workplace investigations, and the psychology behind deception. Claudette is the founder of Clear Path Investigations, a professional investigative agency specializing in surveillance, fraud investigations, background checks, workplace investigations, and private intelligence services. With years of real-world experience handling sensitive cases, Claudette shares what it’s actually like working behind the scenes to uncover the truth. This episode explores the hidden world most people never get to see. Robert and Claudette unpack real insurance fraud stories, scams, suspicious claims, and the process of investigating people attempting to manipulate systems for financial gain. Robert also shares personal experiences he’s encountered inside the insurance industry and the warning signs that often raise red flags. The two discuss: Insurance fraud investigations and scam tactics Workers’ compensation fraud and surveillance operations What it’s really like “catching the bad guys” Following cheating spouses and the emotional side of private investigation work The day-to-day surveillance lifestyle as a private investigator Background checks and why information matters in modern dating The viral Facebook group “Are We Dating The Same Guy?” and modern relationship transparency Safety protocols and standards used by dating agencies and investigative firms What types of agencies and organizations Clear Path Investigations works with Stories from Claudette’s past, including breaking up fights in Los Angeles The importance of awareness, intuition, and verifying information before trusting someone This episode blends true-crime energy with real-world business insight, showing how investigative work intersects with insurance, relationships, safety, and human behavior. At its core, this conversation is about uncovering truth—whether in business, dating, insurance claims, or life itself. About Clear Path Investigations Clear Path Investigations provides professional investigative services including surveillance, background checks, fraud investigations, workplace investigations, and private intelligence solutions for individuals, businesses, and organizations seeking clarity and protection. About The Hoffman Agency Insurance At The Hoffman Agency, we specialize in protecting what matters most—offering commercial, home, auto, life, and specialty insurance solutions. If you're looking for a fast, no-obligation quote backed by exceptional customer service, call us today at 505-771-3035. If you’ve ever wondered what really happens behind the scenes in private investigations, fraud cases, cheating spouse investigations, or surveillance operations—this is an episode you absolutely don’t want to miss.

    1h 9m
  6. May 24

    Hoffman Hour Episode 47 - Trish Lopez (Teeniors)

    🎙️ Hoffman Hour Podcast | Episode 47 – Trish Lopez of Teeniors Hosted by Robert Hoffman | The Hoffman Agency Insurance In Episode 47 of the Hoffman Hour Podcast, Robert Hoffman sits down with Trish Lopez—entrepreneur, community advocate, former film industry professional, and founder of Teeniors, a company creating meaningful connections between generations while providing technology support from teens to older adults. This episode is one of the most wide-ranging conversations yet—covering entrepreneurship, New Mexico culture, education, technology, parenting, economic opportunity, and the challenges facing communities across the state. Trish shares the story behind building Teeniors and celebrating the company’s 10-year anniversary, along with how her experience in the film industry, becoming a new mom, and owning a business all shaped her perspective on balancing work, purpose, and family life. The conversation dives into what New Mexico truly needs as one of the most impoverished states in the country—and why empowering young people, supporting educators, improving infrastructure, and helping families stay connected through technology can create real change in local communities. Robert and Trish also discuss the generational divide between growing up with iPads and smartphones versus growing up before constant technology, and how digital literacy impacts relationships, opportunity, and independence for both older adults and younger generations alike. Along the way, they unpack: Trish’s appearance on The Kelly Clarkson Show Receiving support and grant funding from Xfinity The idea of “social profit” versus pure profit High schools, charter schools, educators, and the future of education in New Mexico Rob’s personal high school experiences and reflections on his brother’s car accident The U.S. financial system, insurance, and long-term financial responsibility Political ideals, progress, and the future of New Mexico Even a side conversation on lane splitting motorcycles in New Mexico and risk management culture More than anything, this episode is about people—how communities grow stronger when businesses focus on impact, relationships, opportunity, and service. About Teeniors Teeniors bridges the gap between generations by employing teenagers and young adults to help older adults learn technology in a patient, approachable way. Their mission empowers older adults to stay connected with loved ones while creating meaningful jobs and leadership opportunities for young people in the community. About The Hoffman Agency Insurance At The Hoffman Agency, we specialize in protecting what matters most—offering commercial, home, auto, life, and specialty insurance solutions. If you're looking for a fast, no-obligation quote backed by exceptional customer service, call us today at 505-771-3035. If you're passionate about entrepreneurship, community impact, technology, education, and building a stronger future for New Mexico—this is an episode you won’t want to miss.

    1h 5m
  7. May 9

    Hoffman Hour Episode 46 - MOD (Know Frowns Tatoo)

    🎙️ Hoffman Hour Podcast – Episode 46 OG MOD: Ink Therapy, Faith, and Healing Through Art Is a tattoo just ink… or is it something deeper? In Episode 46 of the Hoffman Hour Podcast, Robert Hoffman sits down with OG MOD of Know Frowns Tattoo — a respected Albuquerque artist with deep roots in the community — to explore what people are really searching for when they sit in the chair. Because sometimes it’s not about the tattoo. It’s about release. It’s about expression. It’s about healing. 🔥 What is “Ink Therapy”? Why do people open up to their tattoo artist? Why do life stories come out in the middle of pain? Why does something permanent often mark a moment of change? OG MOD breaks down how tattooing becomes more than art — it becomes a space where people let go, process, and move forward. 🙏 Faith, Purpose, and Staying Grounded Behind the success is something deeper. In this episode, we talk about: How faith in God shaped OG MOD’s journey Staying grounded while building a strong following Turning a craft into a calling Why discipline and purpose matter more than hype Sometimes healing doesn’t look like what you expect. Sometimes it looks like showing up, trusting God, and doing the work — one session at a time. 🌵 Albuquerque Roots. Real Stories. This conversation is rooted right here in New Mexico — where culture, art, and community collide. If you’ve ever wondered what drives tattoo culture, or why it resonates so deeply with people, this episode will give you a whole new perspective. 🎧 Listen Now: Full episode available on: Apple Podcasts Spotify 📍 Connect with Hoffman Agency Insurance: Hoffman Agency Insurance 4351 Jager Dr NE Ste C Rio Rancho, NM 87144 📞 505-771-3035 Specializing in Real Estate & Business Insurance 🔥 If This Hit You: Share it with someone who’s been through something — or is still going through it. Because sometimes the conversation you didn’t expect… is the one you needed most. #HoffmanHourPodcast #InkTherapy #TattooCulture #Albuquerque #NewMexico #FaithDriven #HealingJourney #TattooArtist #EntrepreneurMindset #PurposeDriven #PodcastClips #RealConversations

    1 hr
  8. Apr 26

    Hoffman Hour Episode 45 - Dipo Alam (Restaurateur)

    🎙️ Hoffman Hour Podcast – Episode 45 Dipo Alam: Faith, Vision, and Obedience in Business Some ideas sound crazy… until they change everything. In Episode 45 of the Hoffman Hour Podcast, Robert Hoffman sits down with Dipo Alam — serial entrepreneur, restaurant visionary, and man of faith — for a powerful conversation about what it really means to walk in obedience when God gives you a vision. From global travel and a competitive soccer background to building standout restaurant concepts here in New Mexico, Dipo shares how discipline, exposure, and unwavering faith became the foundation for his success. 🚀 What You’ll Learn in This Episode: Why God-given ideas don’t always make sense at first How obedience often comes before understanding The role of faith when doors close and plans shift How to steward what you’ve been given and multiply it Why perseverance is part of the calling, not a detour 💡 Key Moment: “When God gives you the idea to put into action, you need obedience.” Scripture reminds us in Proverbs 3:5-6 to trust in the Lord with all our heart and lean not on our own understanding. This episode is a real-world example of what that looks like in business and life. Obedience can feel like failure. Doors close. Doubt gets loud. But faith calls us to keep moving, keep building, and keep trusting — knowing that God is working all things together for good. 🌎 Why This Episode Matters: Dipo’s journey shows that when you combine faith with action, and vision with discipline, you can build something that not only succeeds — but serves and elevates others. This conversation goes beyond entrepreneurship. It’s about purpose, calling, and aligning your work with God’s will. 🎧 Listen Now: Full episode available on Apple Podcasts and Spotify. 📍 Connect with Hoffman Agency Insurance: Hoffman Agency Insurance 4351 Jager Dr NE Ste C Rio Rancho, NM 87144 📞 505-771-3035 Specializing in Real Estate & Restaurant Insurance 🔥 If This Message Spoke to You: Share it with someone who’s walking through a season of uncertainty. Sometimes the breakthrough comes after the test — stay obedient. #FaithDriven #ChristianEntrepreneur #TrustGod #Obedience #PurposeDriven #BusinessWithPurpose #EntrepreneurMindset #Leadership #HoffmanHour #NewMexicoBusiness

    1h 2m

Ratings & Reviews

5
out of 5
4 Ratings

About

Welcome to the Hoffman Hour Podcast — hosted by Robert Hoffman, entrepreneur, insurance agency owner, and community-driven business leader based in New Mexico. The Hoffman Hour is where business, leadership, entrepreneurship, mindset, and real life collide. Each episode features candid, long-form conversations with entrepreneurs, creators, agency owners, community leaders, musicians, tradesmen, coaches, and innovators from New Mexico and beyond. What makes this podcast different is the balance between practical business insight and authentic human conversation. One episode may break down insurance, leadership, sales systems, and entrepreneurship at a granular level—while the next dives into music, family, faith, film, community impact, or the mindset required to overcome adversity and build something meaningful. Throughout the series, Robert and his guests explore: Entrepreneurship and small business ownership Leadership, accountability, and personal growth Sales psychology and communication Insurance, financial literacy, and risk management Community building and economic opportunity in New Mexico Music, film, media, and creative industries Family, marriage, parenting, and legacy Health, mindset, discipline, and winning attitudes Real stories of success, failure, and reinvention Guests range from successful business owners and industry mentors to tattoo artists, musicians, actors, coaches, contractors, insurance leaders, and nonprofit founders—each bringing unique experiences and perspectives. Whether it’s discussing what it takes to qualify for elite sales recognition, opening your first business, balancing life and work as a parent, helping seniors connect through technology, navigating tragedy and resilience, or simply learning how high performers think—the Hoffman Hour is built around authentic conversations that inspire action and deeper thinking. At its core, this podcast is about growth: Growing as a leader. Growing as a business owner. Growing as a person. And building a life that positively impacts the people around you. New episodes available on Apple Podcasts, Spotify, and YouTube. Presented by The Hoffman Agency Insurance Commercial • Home • Auto • Life • Specialty Insurance 📞 505-771-3035