Home Service Headquarters

Taylor Lund and Jack Schnettler

Looking for the best tips, tricks, and how-to’s for successful home service business owners? Whether you’ve been running your business for decades or trying to sum up the courage to quit your 9 to 5 job, Home Service Headquarters has you covered. Each episode, we’ll interview a new industry pro to break down how they’ve found success. Listen in for tips from how to get your first customer and generate more 5-star reviews, to growing your business to 6 figures, 7 figures, and beyond.

  1. Ep. 20 | Skilled Trades Hiring: Why Most Contractors Struggle and How to Fix It With Ryan Englin

    4D AGO

    Ep. 20 | Skilled Trades Hiring: Why Most Contractors Struggle and How to Fix It With Ryan Englin

    Skilled trades hiring is one of the biggest challenges facing home services businesses today, but most contractors are trying to solve it the wrong way. In this episode of Home Service Headquarters, host Jack Schnettler sits down with Ryan Englin, founder of Core Matters and a leading expert in trades-based hiring and retention. Ryan shares why skilled trades hiring isn’t just a recruiting problem, it’s an employee experience problem, and explains how contractors can build systems that attract, hire, and retain top-tier talent. From becoming an employer of choice to building a hiring bench that eliminates panic recruiting, this conversation dives deep into what actually works in today’s labor market. If you’re struggling to hire or keep skilled trades workers, this episode will fundamentally change how you think about hiring. What You’ll Learn in This Episode • Why skilled trades hiring fails when companies focus only on pay and job boards • The real reason employees leave (and it’s usually not money) • How toxic leadership quietly destroys hiring and retention efforts • What it means to become an “employer of choice” in the trades • Why onboarding and job clarity matter more than fast hiring • How to build a hiring bench so you’re never scrambling again • The mindset shift required to scale without burning out your team About the Guest Ryan Englin is the founder of Core Matters, a consulting firm that helps operations-heavy businesses solve hiring, retention, and leadership challenges, especially in the skilled trades and home services. He is also the author of Hire Better People Faster and host of the Titans of the Trades podcast. 🔗 Connect With Ryan Englin • LinkedIn: https://www.linkedin.com/in/ryanenglin/ • Employer of CHOICE Assessment: https://corematters.com/go/choice/ • Core Fit Blueprint Masterclass: https://corematters.com/masterclass/ • YouTube: https://www.youtube.com/@corefithiring • Facebook: https://www.facebook.com/thecorematters • Instagram: https://www.instagram.com/thecorematters/ About our Sponsor Project 2 Payment is an easy-to-use payment tool built to offer home service contractors and small businesses a faster and simpler way to bid on projects, send itemized invoices, collect down payments, and get paid faster for completed work. https://project2payment.com/ 👉 Subscribe to Home Service Headquarters for more real-world insights on growing and leading service businesses

    58 min
  2. 12/09/2025

    Ep 19: How Teddy Slack Built — and Rebuilt — Six Service Businesses

    In this episode of Home Service Headquarters, Jacksits down with entrepreneur, contractor, and systems-obsessed operator Teddy Slack, whose résumé includes starting six service businesses, scaling multiple to seven figures, and even exiting one for a 5x multiple. Teddy shares the raw, unfiltered story behind his journey —from being a kid with a half-size shovel on his dad’s job sites to starting his first million-dollar division with nothing but a desk, a phone, and a yellow legal pad. But the real story begins later: the explosive growth, the over-expansion, the expensive mistakes, and the humbling restart that changedeverything. Whether you're a contractor getting started, a home servicebusiness owner stuck in the weeds, or someone looking to scale and eventually exit, Teddy’s journey is a masterclass in what to do — and what not to do — when growing a service business.   📌 What You’ll Learn in This Episode 00:00 – Welcome & Guest Introduction Jack introduces entrepreneur Teddy Slack and previews hisjourney through six service businesses. 01:00 – Early Start in the Trades Teddy grows up on job sites, learns hard work early, andeventually joins the family environmental business. 04:00 – Launching His First Division & Early Success How Teddy built a residential tank division to $1M+ in thefirst year using PPC, hustle, and hands-on learning. 09:00 – Too Many Businesses, Too Fast Teddy opens multiple companies—hazmat cleanup, flippinghomes, fracking, door-to-door sales—and stretches himself thin. 14:00 – Failure, Reset & Rebuilding the Right Way A costly fracking investment collapses; Teddy restarts,studies business fundamentals, and begins focusing on systems and profitability. 20:00 – Scaling Simple Tank to a 5x Exit Through processes, delegation, and content, Teddy buildsSimple Tank Services to $4M+ and sells it within three years. 24:00 – Why Roofing Is His Next Big Move Teddy explains why he chose roofing: simple model,subcontractors, no permits, and huge scalability potential. 30:00 – The NJ Home Pro Podcast & Future Plans Inside Teddy’s new strategy of generating leads through acontractor-focused podcast—and where he plans to take the roofing business next.   🔗 Connect With Teddy Slack 📺 Modern Contractor TV YouTube Channel: https://www.youtube.com/@teddyslack 🎙️ NJ Home Pro Podcast YouTube Channel: https://www.youtube.com/@JerseyHomeProPodcast 🌐 Website: https://tettiroofing.com/ 📸 Instagram: https://www.instagram.com/teddy_slack/ 💼 LinkedIn: https://www.linkedin.com/in/teddyslack/   Learn more about our sponsor: https://project2payment.com/  🎙 Home Service HeadquartersReal conversations with home services pros and businessowners. Learn how they built their businesses, overcame challenges, and found success, one job at a time. 📺 YouTube: https://www.youtube.com/@HomeServiceHeadquarters 🎵 TikTok: https://www.tiktok.com/@homeserviceheadquarters 📸 Instagram: https://www.instagram.com/homeserviceheadquarters/ 📘 Facebook: https://www.facebook.com/HomeServiceHeadquarters 🌐 Website: https://homeserviceheadquarters.com   👉 Don’t forget to subscribe and turn on notifications to catch our weekly episodes!

    52 min
  3. 11/11/2025

    Ep 18 Jason Call on Handyman Marketing and Building Businesses That Last

    In this episode of Home Service Headquarters, host Taylor sits down with Jason Call, founder of Handyman Marketing Pros and cofounder of Handyman Champion CRM. What started as Jason helping a friend with a website turned into a thriving agency that’s helped more than a thousand home service businesses grow through effective handyman marketing. Jason shares why having a strong online presence is essential in today’s market, how to get more 5-star Google reviews, and what separates an average website from one that ranks and converts. He also introduces Handyman Champion — a CRM built specifically for handyman businesses — and offers practical advice for any service pro ready to elevate their brand online. Whether you’re just starting your handyman business or looking to strengthen your marketing strategy, this episode is packed with real-world tips to help you stand out, attract better clients, and grow with confidence.   📌 What You’ll Learn in This Episode [00:02:00] From Banking to Handyman MarketingPros: How Jason’s background in finance and data analysis led him to create a marketing agency tailored for handyman businesses.[00:05:00] Why Every Handyman Needs a Web Presence: How a professional website and Google profile build trust, attract premium clients, and boost profitability.[00:10:00] Free Marketing Tools You Can Use Today: Jason breaks down which handyman marketing tools are totally free — including Google Business Profile and Facebook pages — and how to use them effectively.[00:13:00] How to Get Your First 10 Five-Star Reviews: The right way to ask for reviews (without feeling awkward) and why consistency matters more than perfection.[00:17:00] What Makes a Website Rank and Convert: From optimized content to fast loading times and conversion-focused design, Jason explains what separates a basic site from a high-performing one.[00:27:00] Introducing Handyman Champion CRM: How Jason and cofounder Allen Lee created a CRM designed specifically for handyman businesses.[00:34:00] Features and Future Vision: Automations, integrated texting, and the “missed call text-back” feature that keeps you from losing leads.[00:37:00] Transparency, Trust, and Next Steps: Why honesty is central to Handyman Marketing Pros and how to connect with Jason’s team.  🔗 Connect with Jason Call 📺 YouTube Channel: https://www.youtube.com/@handymanmarketingpros 🌐 Website: https://handymanmarketingpros.com/ 📘 Facebook: https://www.facebook.com/handymanmarketingpros 📸 Instagram: https://www.instagram.com/handymanmarketingpros/ 🌐 Handyman Champion Website: https://handymanchampion.com/   🎙 Home Service HeadquartersReal conversations with home service pros and businessowners. Learn how they built their businesses, overcame challenges, and found success, one job at a time. 📺 YouTube: https://www.youtube.com/@HomeServiceHeadquarters 🎵 TikTok: https://www.tiktok.com/@homeserviceheadquarters 📸 Instagram: https://www.instagram.com/homeserviceheadquarters/ 📘 Facebook: https://www.facebook.com/HomeServiceHeadquarters 🌐 Website: https://homeserviceheadquarters.com   👉 Don’t forget to subscribe and turn on notifications to catch our weekly episodes!

    39 min
  4. 10/14/2025

    Ep. 17 | How to Start and Grow a Handyman Business | Allen Lee

    Starting a handyman business doesn’t take perfection, it takes action. In this episode of Home Service Headquarters, Allen Lee, owner of Honest Lee Handyman and Handyman Journey as well as the co-founder of the  Handyman Champion CRM, shares how he grew from small side jobs and YouTube tutorials to running a professional handyman business with systems, employees, and a vision to elevate the entire industry. 📌 What You’ll Learn in This Episode00:00 – Introduction & welcome: Why Allen left auto mechanics to start a handyman business.         04:32 – Getting started: First projects, early challenges, and building confidence one job at a time.         10:15 – Tools, vehicles, and branding: How to begin with what you have and upgrade over time.         17:41 – Finding customers: The importance of Google Business Profile, Facebook, and word-of-mouth.         23:59 – Scaling up: Hiring, outsourcing, and building a team with systems and processes.         30:26 – Coaching and content creation: How Allen turned his handyman experience into YouTube tutorials and business coaching.         37:12 – Vision for the handyman industry: Professionalizing handyman work with standards, systems, and better clientservice. Plus hear about Allen’s new CRM launched just for handymen: Handyman Champion CRM!         42:08 – Closing thoughts: Allen’s advice for anyone ready to launch their handyman business.   🔗 Connect with Allen Lee 🌐 Honest Lee Handyman: https://honestleehandyman.com💻 Handyman Champion CRM: https://handymanchampion.com📺 YouTube: https://www.youtube.com/@handymanjourney   🎙 Home Service HeadquartersReal conversations with home service pros and business owners. Learn how they built their businesses, overcame challenges, and found success, one job at a time. 📺 YouTube: @HomeServiceHeadquarters🎵 TikTok: @homeserviceheadquarters📸 Instagram: @homeserviceheadquarters📘Facebook: @HomeServiceHeadquarters🌐 Website: https://homeserviceheadquarters.com 👉 Don’t forget to subscribe and turn on notifications to catch our weekly episodes!

    50 min
  5. 09/09/2025

    Ep. 16 | How a Leadership Coach Transforms Communication for Stronger Teams | Andy Bergmann, Mavix Coaching

    Good leadership starts with great communication. In thisepisode of Home Service Headquarters, we sit down with Andy Bergmann, a leadership coach and founder of Mavix Coaching, to talk about the skills that help field service leaders grow. Andy shares his journey from the mechanical shop floor to HRand leadership coaching, including the pivotal moment that fueled his passion for helping leaders succeed. You’ll learn practical ways to avoid micromanagement, handle tough conversations, and use discomfort as a path to personal and team growth. If you’re a business owner or field service leader, this episode will help you strengthen communication, build trust, and create a healthier workplace culture.   📌 What You’ll Learn in This Episode 00:00 – Introduction & welcome: Why leadership communication is one of the most important skillsfor business owners. 01:00 – Andy’s journey into leadership coaching: From shop floor to HR to launching Mavix Coaching. 01:51 – Why communication matters in leadership: Clear, consistent, and empathetic communication as the foundation of strong leadership. 08:59 – Challenges in growing a field service business: The leadership struggles that come with expansion. 15:30 – Top reasons leaders struggle: Micromanagement, avoiding tough conversations, and more barriers to success. 32:16 – Advice for aspiring leaders: Practical leadership coaching tips to build stronger teams. 33:28 – Closing thoughts & resources: How to connect with Andy and explore Mavix Coaching. 🔗 Connect with Andy Bergmann 🌐 Website: https://www.mavixcoaching.com/ 💼 LinkedIn: https://www.linkedin.com/in/andy-bergmann/    🎙Home Service Headquarters Real conversations with home service pros and businessowners. Learn how they built their businesses, overcame challenges, and found success—one job at a time. 📺YouTube Channel: @HomeServiceHeadquarters  🎵TikTok: @homeserviceheadquarters  📸Instagram: @homeserviceheadquarters  📘Facebook: @HomeServiceHeadquarters  🌐Website: https://homeserviceheadquarters.com/  👉 Don’t forget to subscribe and turn on notifications to catch our weekly episodes!

    35 min
  6. 08/12/2025

    Ep 15 | How to Start a Pressure Washing Business: Advice from Doug Rucker’s Pressure Washing School

    In this episode of Home Service Headquarters, veteran pressure washing pro Doug Rucker shares his journey—from a 1979 high-school part-time job to founding two successful businesses, the Pressure Washing School, and a power washing company store. Learn how he built a profitable business, the keys to estimating and pricing, why proper training matters, plus Doug’s top tips on equipment, soft washing vs. pressure washing, and running a side-hustle thatscales. 📌 Chapters & Timestamps: 01:23 Starting a Pressure Washing Business 05:16 Expanding a Pressure Washing Business 10:04 Launching Doug Rucker’s Pressure Washing School (2011) 13:02 Opening the Doug Rucker Store (2018) 15:56 A Day in the Life of a Pressure Washer 21:48 Challenges of Running a Power Washing Business 27:35 How to Estimate a Pressure Washing Job 30:49 Financial Planning 101 36:43 Can Pressure Washing be a Side-Hustle? 38:07 Equipment & Budgeting Advice 44:46 Does Training Matter? 48:50 Doug Rucker’s Final Advice Connect with Doug Rucker: 🌐 Website: pressurewashingschool.com 🛒 Store: dougruckerstore.com 📺 YouTube: @DougRucker 🎵 TikTok: @pressurewashingschool 📸 Instagram: @doug_rucker ✉️ Email: learn@pressurewashingschool.com 📞 Phone: 281-883-3630  Home Service Headquarters 📺 YouTube Channel: @HomeServiceHeadquarters  🎵 TikTok: @homeserviceheadquarters  📸 Instagram: @homeserviceheadquarters  📘 Facebook: @HomeServiceHeadquarters  🌐 Website: https://homeserviceheadquarters.com/  🎙 Home Service Headquarters brings you real conversations with home service pros and business owners. Learn how they built their businesses, overcame challenges, and found success - one job at a time. 👉 Don’t forget to subscribe and turn on notifications to catch our weekly episodes!

    51 min
  7. 07/22/2025

    Episode 14: From Apprentice to Expert: Lessons from a Wood Flooring Contractor, Pete Wagner

    In this episode of Home Service Headquarters, host Taylor Lund talks with Pete Wagner, a seasoned wood flooring contractor and owner of Wagner Wood Floor Doctors. With over 30 years in the industry as a floor installer and floor refinisher, Pete shares his journey from learning the tradeto running his own business and the lessons for success learned along the way. What You'll Learn in This Episode: How Pete got started and became a skilled floor installer and refinisher.The benefits of training under experienced flooring contractors.The real costs of launching your own hard wood flooring business - and tips for saving up.How to communicate with customers and handle mistakes like a pro.Why word-of-mouth referrals are gold in the world of wood flooring. Whether you’re an aspiring flooring professional, alreadyworking as a floor installer, or dreaming of starting your own business, this episode offers actionable advice from someone who’s lived it. About Our Guest: Pete Wagner, owner of Wagner Wood Floor Doctors, has been transforming floors in the White Bear Lake, Minnesota area for over two decades. Specializing in wood floor refinishing and installation, Pete has built a thriving business on skill, integrity, and customer service.   📢 Tune in now on your favorite podcast platform!  https://homeserviceheadquarters.com/    Home Service Headquarters 📺 YouTube Channel: https://www.youtube.com/@HomeServiceHeadquarters  🎵 TikTok: https://www.tiktok.com/@homeserviceheadquarters  📸 Instagram: https://www.instagram.com/homeserviceheadquarters/  📘 Facebook: https://www.facebook.com/HomeServiceHeadquarters  🌐 Website: https://homeserviceheadquarters.com/

    26 min
  8. 07/08/2025

    Ep. 13 | The 23-Year-Old Sparking Change in the Electrical Industry | Jacob Palmer, Palmer Electrical

    What does it take to build a standout electrical servicebusiness before your mid-20s? In this episode of Home Service Headquarters, host Jack interviews Jacob Palmer, a licensed electrician and the 23-year-old owner of Palmer Electrical. Jacob shares his journey from beginner electrician tobusiness owner, revealing the early challenges, and the wins, Plus, what’s helped him grow fast, like showing up in person for estimates, wrapping his truck, and staying consistent on social media. He also opens up about the realities of running a shop at a young age, the power of Google reviews, andwhy it’s crucial to set clear goals from the start. Whether you’re new to the trades or thinking about startingyour own service business, this episode is packed with practical advice, fresh perspective, and inspiration for aspiring entrepreneurs. Episode Breakdown: 00:27 Meet Jacob Palmer: The Youngest & Coolest Electrician on YouTube02:34 From Roller Rink to Electrician 06:31 Launching Palmer Electrical 18:24 Challenges & Wins of Young Business Ownership 22:44 How the Business Has Evolved 25:24 Shop Updates & What’s Ahead 29:22 Finding Jobs & Getting Work 30:20 Why Google Reviews Matter 36:46 Electrical Work as a Side Hustle? 39:55 Industry Hits & Misses 48:17 Jacob’s Advice for Aspiring Electricians 50:30 Where to Find & Follow Jacob   📢 Tune in now on your favoritepodcast platform!  https://homeserviceheadquarters.com/    Palmer Electrical 📺 YouTube Channel: https://www.youtube.com/@PalmerElectrical 🌐 Website: https://www.palmerelectricalservices.com/   Home Service Headquarters 📺 YouTube Channel: https://www.youtube.com/@HomeServiceHeadquarters  🎵 TikTok: https://www.tiktok.com/@homeserviceheadquarters  📸 Instagram: https://www.instagram.com/homeserviceheadquarters/  📘 Facebook: https://www.facebook.com/HomeServiceHeadquarters  🌐 Website: https://homeserviceheadquarters.com/

    52 min

Ratings & Reviews

5
out of 5
2 Ratings

About

Looking for the best tips, tricks, and how-to’s for successful home service business owners? Whether you’ve been running your business for decades or trying to sum up the courage to quit your 9 to 5 job, Home Service Headquarters has you covered. Each episode, we’ll interview a new industry pro to break down how they’ve found success. Listen in for tips from how to get your first customer and generate more 5-star reviews, to growing your business to 6 figures, 7 figures, and beyond.