HospitalityMD

HospitalityMD
  • 4.8 (54)
  • MANAGEMENT
HospitalityMD

Welcome to HospitalityMD, where Hospitality is Everyone's Business! Join podcast host Kyle Allison each week to hear inspiring stories of hospitality in action from people at all levels of hotels & hospitality. This is the hospitality podcast where you can LEARN and be INSPIRED. It is our pleasure to serve you. Support this podcast: https://podcasters.spotify.com/pod/show/hospitalitymd/support

  1. 01/17/2023

    The PM Shift: Secrets Hotels Don't Want You To Know - Live Stream Reaction

    This episode was streamed and recorded LIVE on YouTube and LinkedIn! Tom and Greg reacted to a YouTube shorts video regarding Secrets that Hotels Don't Want Guests to Know. We debunked her secrets and gave some secrets of our own! Be sure to subscribe to our YouTube channel to join in on the conversation LIVE every Tuesday and Thursday at 8:30pm Central. www.solo.to/hospitalitymd --- Support this podcast: https://podcasters.spotify.com/pod/show/hospitalitymd/support

    1h 5m

  2. 01/13/2023

    How Toxic Positivity Leads to BURNOUT with Josh Schreib

    Leaving Hospitality? The constant pressure to present oneself in a positive light and the expectation to always be "on" and productive can be overwhelming and lead to feelings of inadequacy and burnout.    The constant sharing of success stories and positive experiences can create a sense of unrealistic expectations and a pressure to constantly achieve more, leading to burnout.  Toxic positivity leads lack of empathy and understanding for others who may be going through a difficult time, creating a culture of invalidation and dismissiveness towards negative emotions. Be sure to catch our live show The PM Shift on Tuesdays and Thursdays on YouTube! www.solo.to/hospitalityMD --- Support this podcast: https://podcasters.spotify.com/pod/show/hospitalitymd/support

    1h 1m

  3. 01/11/2023

    Top 10 Reasons to Stay at a Hotel Instead of a Vacation Rental - The PM Shift 1.10.23

    Here is our live stream discussion on the top 10 reasons to stay at a hotel instead of a vacation rental on your next trip. From luxurious amenities to around-the-clock service, hotels offer a level of convenience and comfort that vacation rentals simply can't match. Plus, with so many hotels to choose from, you can find the perfect fit for your budget and travel style. Don't miss out on the benefits of staying at a hotel on your next vacation.  Be sure to tune in every Tuesday and Thursday at 8:30pm Central on YouTube and LinkedIn for our Live Show: The PM Shift with HospitalityMD. www.solo.to/hospitalitymd That's That (Sting) by Twin Musicom is licensed under a Creative Commons Attribution 4.0 license. https://creativecommons.org/licenses/...  Artist: http://www.twinmusicom.org/ --- Support this podcast: https://podcasters.spotify.com/pod/show/hospitalitymd/support

    1h 11m

  4. 01/06/2023

    10 Customer Service Predictions for the New Year by Shep Hyken | Reaction Podcast

    In this episode, we discuss an article that makes predictions about the future of customer service. The article suggests that customers will become more demanding, companies will prioritize their employees, customer expectations of good service will rise, personalization will become more individualized, some companies will make budget cuts in the wrong areas, phone support is still important, self-service options are growing in popularity, brands will increasingly stand for important causes, customers will prioritize doing business with companies they trust, and customer support will become a key source of revenue. Tune in to hear our thoughts on these predictions and how they might impact the way businesses approach customer service. --- Support this podcast: https://podcasters.spotify.com/pod/show/hospitalitymd/support

    56 min

  5. 12/28/2022

    Lessons from the Hotel Industry: Franchise Ownership and Management Keynote Speech College of Dupage

    Welcome back to HospitalityMD. Kyle was invited back the speak to students in the hospitality program at the College of Dupage in Illinois. Here he speaks about lessons learned in the hotel industry regarding Franchise Ownership and Management.   Kyle talks about a recent experience at a hotel.  Kyle mentions Dylan, the hotel manager, and praises his abilities.  Kyle recommends getting involved with the hotel, as it is a great learning opportunity.  Kyle discusses their first experience speaking at the college and how they want to elevate their current talk.  Kyle explains that a hotel is a real estate asset with owners and a management company. The management company is responsible for running the hotel and is paid a percentage of the hotel's revenues. The management company is also incentivized based on the hotel's profits.  Kyle discusses the difference between a franchise and a chain hotel. In a franchise, the hotel owner pays a fee and receives support and branding from the franchise company. The franchise company has no ownership in the hotel, but benefits from its success. In a chain hotel, the company owns all the hotels and the management company works for the company.  Kyle discusses the benefits of a franchise for the hotel owner, including support and a recognizable brand. Kyle also discusses the benefits of a franchise for the franchise company, including profits from the hotel's success.  Kyle encourages the audience to think about what type of hotel ownership and management model would be best for them.  Kyle concludes by reiterating the importance of doing a good job in order to attract repeat customers and positive word-of-mouth.   Be sure to check out our live show, the PM Shift on Tuesday and Thursdays on YouTube and LinkedIn --- Support this podcast: https://podcasters.spotify.com/pod/show/hospitalitymd/support

    1h 41m

  6. 12/12/2022

    The Nightfood Episode

    In this episode of HospitalityMD, hosts Greg and Tom sit down with special guest Sean Folkson, CEO of Nightfoods, to discuss the latest trend in the hospitality industry: sleep-friendly snacks. Sean shares his insights and expertise on this growing market, and the three discuss the potential benefits of offering sleep-friendly options to guests. Whether you're a hospitality professional looking for the next big trend, or simply want to learn about how to improve your sleep, this episode has something for everyone! --- Support this podcast: https://podcasters.spotify.com/pod/show/hospitalitymd/support

    48 min

  7. 11/04/2022

    The PM Shift by HospitalityMD 11.3.22

    Welcome back to the PM Shift! Be sure to join us live on YouTube every Sunday, Tuesday and Thursday at 8:30 PM Central www.solo.to/hospitalitymd --- Support this podcast: https://podcasters.spotify.com/pod/show/hospitalitymd/support

    1h 1m

  8. 10/31/2022

    Hotel Design 101 with KTGY Simeone Deary Design Group

    HospitalityMD is pleased to welcome KTGY Simeone Deary Design Group principals, Lisa and Gina, to the show! Lisa and Gina are known internationally for their hospitality design expertise. Based locally in Chicago, the firm has provided world class design to all corners of the world. Lisa and Gina have been design industry disruptors, with focus on feeling and design over all else. You may know them by their work, with designs of landmark hotels such as London House Chicago, Waldorf Astoria or Marriott Marquis Chicago. This episode was a pleasure to host, with many topics remaining, we hope to welcome KTGY back to the show again for round 2!! https://ktgy.com/ www.solo.to/HospitalityMD --- Support this podcast: https://podcasters.spotify.com/pod/show/hospitalitymd/support

    1h 4m
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4.8
out of 5
54 Ratings

About

Welcome to HospitalityMD, where Hospitality is Everyone's Business! Join podcast host Kyle Allison each week to hear inspiring stories of hospitality in action from people at all levels of hotels & hospitality. This is the hospitality podcast where you can LEARN and be INSPIRED. It is our pleasure to serve you. Support this podcast: https://podcasters.spotify.com/pod/show/hospitalitymd/support

Information

  • Creator
    HospitalityMD
  • Years Active
    2019 - 2023
  • Episodes
    114
  • Rating
    Explicit
  • Copyright
    © HospitalityMD

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