The Restaurant Success Podcast

Matthew Mabel

The Restaurant Success Podcast is a weekly podcast for Restaurant owners full of information about how to run and improve your business. What's the point of growing a restaurant company if it doesn’t maximize relationships and profits? What's the point of being successful if you can’t maximize your net worth while enjoying every minute? Matthew Mabel encourages successful independent multi-unit restaurateurs to "be as good to yourself as you are to your guests" in everything they do. “Owning an independent multi-unit restaurant company ought to be a joy. Let’s make it that way," he says.Based out of Dallas, Matthew’s devoted to improving the lives and businesses of successful independent restaurateurs.

  1. 3 NGÀY TRƯỚC

    Want To Stay Strong? You Need To Know Your Peers

    In this episode of the Restaurant Success Podcast, veteran restaurant advisor Matthew Mabel shares a powerful story from his past working security for the Rolling Stones that taught him a fundamental lesson about strength through collaboration. Matthew explores why knowing your restaurant industry peers isn't just helpful—it's absolutely essential for business success and entrepreneurship in today's competitive market. He reveals how this principle led him to create the Restaurant Owners Success Club, now in its fifth year, and explains why many restaurant entrepreneurs are missing critical business intelligence that their competitors have already discovered. This episode delivers actionable insights for multi-unit restaurant owners looking to strengthen their operations through peer connections and industry knowledge. Key Topics Covered The power of "locking arms" - lessons from Rolling Stones security workWhy restaurant owners know their own businesses but lack industry peer knowledgeThe creation and purpose of the Restaurant Owners Success ClubHow peer groups strengthen restaurant entrepreneurs against market challengesThe importance of business intelligence sharing among restaurant ownersNavigating complex market and economic conditions in the restaurant industryThe value of guest count as a critical restaurant business metricLinks Mentioned Restaurant Owners Success ClubHow Restaurateurs Get Unstuck and Dominate in Today's MarketHow to Take Action and Power to Boost Guest CountSet up a call about the Restaurant Owners Success ClubResources Mentioned Website: www.surrender.bizRestaurant Owners Success Club - hybrid group coaching program for multi-unit ownersFree initial consultation availableConnect with Matthew Mabel Matthew works with owners of successful, independent, multi-unit restaurants to improve: Profit growthSales optimizationGuest count increaseUnit expansionEmployee engagementBrand loyaltyHow to Support the Show Subscribe to the Restaurant Success Podcast and NewsletterRate and review the showVisit www.surrender.biz for additional resources

    6 phút
  2. 8 THG 9

    When The Easy Way Is the Colossally Wrong Way

    In today's challenging restaurant business climate, many successful operators find themselves stuck despite mastering two or three key areas of their business. This episode explores why consumer sentiment is impacting restaurant spending, how restaurant entrepreneurs can break through growth barriers by tackling areas that don't come naturally to them, and the critical importance of developing comprehensive business skills to achieve true scalability. Matthew discusses real examples of multi-unit independent restaurant owners who are struggling with leadership development, profit optimization, and operational systems, while providing actionable strategies for restaurant business growth in a flat market where guests are more selective than ever. Key Topics Covered Consumer sentiment data showing widespread concern about inflation and job security affecting restaurant spendingWhy restaurant owners get stuck knowing only 2-3 of the 10 essential business skills needed for growthThe difference between working ownership hours versus creating actual business outputHow to master areas that don't come naturally to achieve economies of scale in restaurant operationsLeadership development challenges for managers who run shifts but can't inspire teamsProfit level optimization and restaurant valuation considerations for retirement planningService and menu upgrades to boost online reviews and customer acquisitionLinks Mentioned University of Michigan Surveys of ConsumersHow to Conquer My Three Stages of Restaurant Business GrowthHow Restaurateurs Avoid the Perils of Owning the Only Company They've Ever KnownResources Mentioned Website: www.surrender.bizFree initial consultation availableConnect with Matthew Mabel Matthew works with owners of successful, independent, multi-unit restaurants to improve: Profit growthSales optimizationGuest count increaseUnit expansionEmployee engagementBrand loyaltyHow to Support the Show Subscribe to the Restaurant Success Podcast and NewsletterRate and review the showVisit www.surrender.biz for additional resources

    6 phút
  3. 1 THG 9

    How To Increase Profit with No Excuses During This Flat Market

    In this essential episode for restaurant entrepreneurs and business owners, Matthew Mabel reveals his proven six-step process for dramatically increasing restaurant profit during challenging flat market conditions. Drawing from real client success stories, Matthew demonstrates how smart restaurant operators can turn market stagnation into competitive advantage through strategic operational improvements. Learn why flat revenue often disguises serious profit erosion problems in restaurant businesses, and discover the exact methodology that helped one multi-unit restaurant client more than double their profit while improving guest experience. This episode delivers actionable restaurant management strategies for entrepreneurship success, focusing on hospitality excellence, cost control systems, menu innovation, and financial literacy that every restaurant business owner needs to thrive in today's competitive market. Key Topics Covered Why flat markets disguise profit erosion in restaurant businessesThe six-step process to dramatically increase restaurant profitRe-emphasizing true hospitality and distinctive service standardsTightening food cost systems and inventory managementStrategic pricing decisions for restaurant profitabilityDeveloping innovative menu items to attract guests and social media attentionLaser-focused purchasing strategies for optimal cost managementUtilizing manager financial literacy for better business decisionsHow this client achieved a forecasted profit increase in the seven figuresOvercoming excuses and using market challenges as growth opportunitiesLinks Mentioned How To Take The Right Steps Toward Mastering Your Restaurant FinancialsHow Top Restaurants Avoid the End of HospitalityResources Mentioned Website: www.surrender.bizFree initial consultation availableConnect with Matthew Mabel Matthew works with owners of successful, independent, multi-unit restaurants to improve: Profit growthSales optimizationGuest count increaseUnit expansionEmployee engagementBrand loyaltyHow to Support the Show Subscribe to the Restaurant Success Podcast and NewsletterRate and review the showVisit www.surrender.biz for additional resources

    7 phút
  4. 25 THG 8

    Owning Your Restaurant. How Does Massive Success Happen Now?

    In this episode of the Restaurant Success Podcast, veteran restaurant advisor Matthew Mabel tackles the critical challenge facing restaurant entrepreneurs today: achieving massive success in an increasingly flat market. With industry forecasts being downgraded for the second consecutive year, Matthew explores how restaurant business owners must adapt their strategies to thrive when traditional market growth is no longer guaranteed. He discusses the fundamental shift from relying on market expansion to creating compelling guest experiences and operational excellence. Drawing insights from successful restaurant chains like Chili's, which achieved 23.7% same-store sales growth, Matthew provides actionable strategies for independent multi-unit restaurant owners to focus on guest count, enhance their brand positioning, and build sustainable business growth. This episode is essential listening for restaurant entrepreneurs seeking to transform their operations and achieve entrepreneurship success in today's challenging restaurant industry landscape. Key Topics Covered Industry forecast downgrades and unprecedented market challenges for restaurant businessesThe fundamental shift from market-driven growth to experience-driven success in the restaurant industryHow veteran restaurant operators are adapting to a flat market environmentGuest experience optimization strategies for restaurant entrepreneursThe importance of guest count as the most critical restaurant business metricCase study: Chili's transformation and 23.7% same-store sales growth through strategic investmentsOperational excellence and marketing alignment for restaurant successStrategic improvements and game-changing investments for independent restaurantsBuilding compelling reasons for guests to choose your restaurant brandEmployee engagement strategies that support business growthLinks Mentioned https://surrender.biz/how-to-take-action-and-power-to-boost-guest-count/ - How to Take Action and Power to Boost Guest Counthttps://surrender.biz/success-club/ - The Restaurant Owners Success ClubResources Mentioned Website: www.surrender.bizFree initial consultation availableRestaurant Owners Success Club - exclusive members' club for multi-unit restaurant ownersConnect with Matthew Mabel Matthew works with owners of successful, independent, multi-unit restaurants to improve: Profit growthSales optimizationGuest count increaseUnit expansionEmployee engagementBrand loyaltyHow to Support the Show Subscribe to the Restaurant Success Podcast and NewsletterRate and review the showVisit www.surrender.biz for additional resources

    6 phút
  5. 18 THG 8

    When Your Growth Plan Is Way Ahead of Your Restaurant’s Operating Capability

    Episode Summary In this essential episode of the Restaurant Success Podcast, veteran restaurant advisor Matthew Mabel tackles a critical entrepreneurship challenge that many multi-unit restaurant owners face: having expansion dreams that outpace operational reality. Matthew explores why aggressive growth plans can actually damage restaurant businesses and shares his Big Five Growth Concerns that every restaurant entrepreneur must address before considering expansion. This business-focused discussion provides practical strategies for restaurant owners who want to scale successfully while maintaining operational excellence. Whether you're a seasoned restaurateur or new to the restaurant industry, this episode delivers actionable insights on sustainable business growth, management development, and creating scalable restaurant operations that support long-term entrepreneurship success. Key Topics Covered Why aggressive growth plans can hurt restaurant businessesThe disconnect between expansion dreams and operational realityMatthew's Big Five Growth Concerns for restaurant expansionManagement capability and reducing owner dependencyFinancial consistency across all restaurant locationsOwner focus and delegation strategies for restaurant entrepreneursCulture development and how to "bottle" your restaurant's secret sauceBrand definition and controlling your restaurant's narrativeThe costly mistake of growing first and fixing operations laterHonest assessment of organizational capability versus growth goalsLinks Mentioned Restaurateur's Essential Guide to Developing Powerful General ManagersHow Restaurants Truly Activate CultureResources Mentioned Website: www.surrender.bizFree initial consultation availableConnect with Matthew Mabel Matthew works with owners of successful, independent, multi-unit restaurants to improve: Profit growthSales optimizationGuest count increaseUnit expansionEmployee engagementBrand loyaltyHow to Support the Show Subscribe to the Restaurant Success Podcast and NewsletterRate and review the showVisit www.surrender.biz for additional resources

    8 phút
  6. 11 THG 8

    How to Retain Managers Who Love Working in Your Restaurant Company

    In this essential episode of the Restaurant Success Podcast, veteran restaurant advisor Matthew Mabel addresses one of the most critical challenges facing restaurant operators today: retaining quality managers in an increasingly competitive market. Whether you're dealing with new managers in the startup phase who aren't quite meeting expectations, or you're concerned about losing your best people to hot new restaurant brands, this episode provides a proven strategy that works for both situations. Matthew shares his comprehensive ten-point management retention checklist that has delivered results for his multi-unit independent restaurant clients. Learn how to create an environment where managers feel valued, trusted, and motivated to stay long-term, while building the internal harmony and operational excellence that drives restaurant business success. This episode is packed with actionable entrepreneurship strategies and business growth tactics specifically designed for restaurant operators looking to strengthen their management teams and improve overall performance. Key Topics Covered Matthew's Ten-Point Management Retention ChecklistWhy keeping existing good managers is more valuable than constantly hiring new onesCreating professional growth opportunities for restaurant managersBuilding trust through transparency and sharing financial numbersCommunicating company vision and culture to management teamsCompensation strategies that motivate without breaking the budgetWork-life balance practices for restaurant managementRecognition and credit-giving techniques for sustained success Links Mentioned How Restaurants Truly Activate CultureHow to Retain Talented Restaurant Managers by Making Vision RealityFor Breakthrough Restaurant Performance in 2023, Share Information Your People Crave Resources Mentioned Website: www.surrender.bizFree initial consultation available Connect with Matthew Mabel Matthew works with owners of successful, independent, multi-unit restaurants to improve: Profit growthSales optimizationGuest count increaseUnit expansionEmployee engagementBrand loyalty How to Support the Show Subscribe to the Restaurant Success Podcast and NewsletterRate and review the showVisit www.surrender.biz for additional resources

    7 phút
  7. 4 THG 8

    Restaurateurs: Why Your First Day Back From Vacation is the Most Important Day of the Year

    In this essential episode for restaurant entrepreneurs, Matthew Mabel reveals why your post-vacation return is the most critical business opportunity of the year. Restaurant owners often fall victim to "habits" - the ownership equivalent of store blindness that prevents managers from seeing operational details. This episode explores how vacation creates a unique window to break free from automatic behaviors, implement new strategies, and drive meaningful restaurant business growth. Matthew shares four actionable steps to harness your fresh perspective for profit optimization, sales enhancement, and entrepreneurship breakthroughs. Perfect for independent restaurant owners seeking to escape routine thinking and accelerate their business success through strategic habit disruption and fresh operational approaches. Key Topics Covered Understanding "store blindness" and how restaurant owners develop similar habit-based limitationsThe love-hate relationship with habits in restaurant entrepreneurship and business operationsFour essential action steps to maximize your post-vacation business breakthrough potentialHow to resist automatic behaviors and challenge established restaurant management routinesStrategies for involving your team in fresh perspective initiatives and operational improvementsConnecting vacation insights to concrete restaurant profit and growth opportunitiesResources Mentioned Website: www.surrender.bizFree initial consultation availableConnect with Matthew Mabel Matthew works with owners of successful, independent, multi-unit restaurants to improve: Profit growthSales optimizationGuest count increaseUnit expansionEmployee engagementBrand loyaltyHow to Support the Show Subscribe to the Restaurant Success Podcast and NewsletterRate and review the showVisit www.surrender.biz for additional resources

    5 phút
  8. 28 THG 7

    Lessons Taught at the Big Texas Restaurant Show

    Episode Summary In this episode of the Restaurant Success Podcast, veteran restaurant advisor Matthew Mabel shares valuable insights from his recent speaking engagement at the Big Texas Restaurant Show. Drawing from his experience working with successful independent multi-unit restaurant owners, Matthew covers essential restaurant business strategies including team development, financial literacy for restaurant entrepreneurship, menu optimization, and the critical importance of guest count metrics. He outlines his famous three phases of restaurant growth and provides actionable advice for restaurant entrepreneurs looking to scale their business operations while maintaining profitability and operational excellence. This episode is packed with practical restaurant management wisdom for independent restaurant owners seeking sustainable business growth and improved unit performance. Key Topics Covered Building stronger restaurant teams through continuous learning and career advancement opportunitiesTeaching financial literacy to managers and implementing statement review processes for improved profitabilityUnderstanding why guest count is the most critical restaurant metric (not found on your P&L)Menu evaluation strategies and staying current with food trends without alienating customersThe three phases of restaurant growth: "Adrenaline and Espresso" (1-3 units), "Chill Out and Relax" (4-9 units), and "Should I Stay or Should I Go" (10+ units)Developing managers with leadership, coaching, and teaching capabilities for successful expansionLinks Mentioned The Game of Restaurant Growth (Pushing Through Barriers guide): https://surrender.biz/pushing-through-expansion-barriersHow to Take Action and Power to Boost Guest Count: https://surrender.biz/how-to-take-action-and-power-to-boost-guest-countTexas Restaurant Association: https://www.txrestaurant.orgResources Mentioned Website: www.surrender.bizFree initial consultation availableBig Texas Restaurant Show - San Antonio, July 12-13, 2026Connect with Matthew Mabel Matthew works with owners of successful, independent, multi-unit restaurants to improve: Profit growthSales optimizationGuest count increaseUnit expansionEmployee engagementBrand loyaltyHow to Support the Show Subscribe to the Restaurant Success Podcast and NewsletterRate and review the showVisit www.surrender.biz for additional resources

    7 phút

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The Restaurant Success Podcast is a weekly podcast for Restaurant owners full of information about how to run and improve your business. What's the point of growing a restaurant company if it doesn’t maximize relationships and profits? What's the point of being successful if you can’t maximize your net worth while enjoying every minute? Matthew Mabel encourages successful independent multi-unit restaurateurs to "be as good to yourself as you are to your guests" in everything they do. “Owning an independent multi-unit restaurant company ought to be a joy. Let’s make it that way," he says.Based out of Dallas, Matthew’s devoted to improving the lives and businesses of successful independent restaurateurs.