Micro-Tech USA

Micro-Tech USA
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Explore the intersection of business and technology with Micro-Tech USA. Our focus: Everything IT! This channel is your knowledge hub, offering clear insights and practical solutions for your IT challenges. Stay updated, stay ahead.

  1. 19 DE AGO.

    How to Handle IT Support Tickets: Cut Errors, Speed Replies, Improve Outcomes

    Support tickets slow teams down when processes fail. Learn how to handle IT support tickets with fewer errors and faster responses. Discover tips on answering tickets clearly, reducing invalid requests, using automation, and improving workflows. Boost productivity, resolve issues faster, and keep your users satisfied. Read more: https://www.mtusa.com/how-to-handle-it-support-tickets Connect with us: Website: https://mtusa.com/ LinkedIn: https://www.linkedin.com/company/mtusa/ Facebook: https://www.facebook.com/Micro-Tech-USA-342667344282/ YouTube: https://www.youtube.com/@micro-techusa5039 Ethan Gillani on LinkedIn: https://www.linkedin.com/in/ethangillani/

    2min

  2. 14 DE JUL.

    SMB Cybersecurity Guide: Simple Steps to Cut Costs & Boost Protection

    Many small businesses treat cybersecurity as a box to check until they overpay for tools they barely need. The SMB cybersecurity guide explains practical steps that deliver real value: MFA blocks 99.2% of threats, phishing simulations train your team, and tracking ROI shows what really works. Learn how to measure success, fix gaps, and cut wasted costs. Hear why targeted solutions beat generic plans every time and why your cybersecurity strategy should protect your bottom line. Read more: https://www.mtusa.com/smb-cybersecurity-guide/ Connect with us: Website: https://mtusa.com/ LinkedIn: https://www.linkedin.com/company/mtusa/ Facebook: https://www.facebook.com/Micro-Tech-USA-342667344282/ YouTube: https://www.youtube.com/@micro-techusa5039 Ethan Gillani on LinkedIn: https://www.linkedin.com/in/ethangillani/

    2min

  3. 3 DE JUL.

    7 IT Helpdesk Best Practices to Stop Downtime Before It Starts

    Frustrated teams, endless tickets, and lost revenue show when helpdesk support falls behind. In this episode, we break down 7 practical IT Helpdesk Best Practices to fix issues fast, train teams better, and track what matters. Learn why categories, self-service tools, and feedback loops matter and why downtime costs more than you think. Listen now to keep your business running at full speed. Read more: https://www.mtusa.com/it-helpdesk-best-practices/ Connect with us: Website: https://mtusa.com/ LinkedIn: https://www.linkedin.com/company/mtusa/ Facebook: https://www.facebook.com/Micro-Tech-USA-342667344282/ YouTube: https://www.youtube.com/@micro-techusa5039 Ethan Gillani on LinkedIn: https://www.linkedin.com/in/ethangillani/

    1min

  4. 25 DE JUN.

    Average Cost of IT Support: Are You Paying Too Much for IT Services?

    IT budgets are tight in 2025, and companies are feeling the pressure. In this episode, we break down the real story behind managed IT services pricing. You’ll learn what factors drive cost, what’s usually included in a managed services package, and how to compare pricing models. Whether you’re planning your first contract or renegotiating your current one, this episode helps you approach IT spending with clarity and confidence. Read more: https://www.mtusa.com/cost-of-it-support-for-small-business/ Connect with us: Website: https://mtusa.com/ LinkedIn: https://www.linkedin.com/company/mtusa/ Facebook: https://www.facebook.com/Micro-Tech-USA-342667344282/ YouTube: https://www.youtube.com/@micro-techusa5039 Ethan Gillani on LinkedIn: https://www.linkedin.com/in/ethangillani/

    2min

  5. 15 DE JUN.

    Managed Services vs Break Fix: What Your IT Support Provider Isn’t Telling You

    Tired of recurring IT issues draining your team’s time and budget? In this video, we explore the real cost of sticking with break-fix support and why managed services are helping businesses reduce downtime, stay secure, and scale smarter. This episode is for you if you’re ready to take control of your IT! Read more: https://www.mtusa.com/managed-service-vs-break-fix/ Connect with us: Website: https://mtusa.com/ LinkedIn: https://www.linkedin.com/company/mtusa/ Facebook: https://www.facebook.com/Micro-Tech-USA-342667344282/ YouTube: https://www.youtube.com/@micro-techusa5039 Ethan Gillani on LinkedIn: https://www.linkedin.com/in/ethangillani/

    2min

  6. 14 DE MAI.

    How to Build an IT Strategy That Drives Business Growth

    Tired of chasing tools that don’t deliver? Learn how to create an IT strategy that supports real business growth. In under 2 minutes, discover the steps to align tech investments with business goals, avoid common pitfalls, and future-proof your IT environment.Read more: https://www.mtusa.com/developing-it-strategy Connect with us: Website: https://mtusa.com/ LinkedIn: https://www.linkedin.com/company/mtusa/ Facebook: https://www.facebook.com/Micro-Tech-USA-342667344282/ YouTube: https://www.youtube.com/@micro-techusa5039 Ethan Gillani on LinkedIn: https://www.linkedin.com/in/ethangillani/

    2min

  7. 25 DE ABR.

    7 Strategic Benefits of IT Consulting for SMBs

    Struggling with outdated systems, cybersecurity risks, or scaling challenges? Learn how IT consulting can future-proof your business. From reducing costs to boosting security, discover 7 benefits that could change your company's growth trajectory. Listen and take control of your tech future.Read more: https://www.mtusa.com/benefits-it-consulting Connect with us: Website: https://mtusa.com/ LinkedIn: https://www.linkedin.com/company/mtusa/ Facebook: https://www.facebook.com/Micro-Tech-USA-342667344282/ YouTube: https://www.youtube.com/@micro-techusa5039 Ethan Gillani on LinkedIn: https://www.linkedin.com/in/ethangillani/

    2min

  8. 9 DE ABR.

    How to Create a Business IT Strategy

    Learn how to align your business IT strategy with real business goals. We'll cover why planning ahead, involving key stakeholders, and budgeting realistically can help you reduce waste and improve outcomes. Read the full blog post: https://www.mtusa.com/how-to-create-a-business-it-strategy/ Connect with us: Website: https://mtusa.com/ LinkedIn: https://www.linkedin.com/company/mtusa/ Facebook: https://www.facebook.com/Micro-Tech-USA-342667344282/ YouTube: https://www.youtube.com/@micro-techusa5039 Ethan Gillani on LinkedIn: https://www.linkedin.com/in/ethangillani/

    2min
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Sobre

Explore the intersection of business and technology with Micro-Tech USA. Our focus: Everything IT! This channel is your knowledge hub, offering clear insights and practical solutions for your IT challenges. Stay updated, stay ahead.

Informações

  • Criado por
    Micro-Tech USA
  • Anos de atividade
    2024 - 2025
  • Episódios
    23
  • Classificação
    Livre
  • Copyright
    © Micro-Tech USA
  • Site do podcast
    Micro-Tech USA