Subscription Prescription | Weekly Doses to Boost Ecommerce Revenue

Subscription Doc
  • 4.8 (16)
  • TECHNOLOGY
  • UPDATED WEEKLY

Looking to sell on repeat? You’ve come to the right place. Welcome to the Subscription Prescription Podcast where you’ll learn everything there is to know about ecommerce. From establishing your brand identity online to winning the loyalty of your customers and limiting churn, nothing is off the table in these fun and informative conversations. In a world where online selling is the new way to shop, it’s important to stand out from the competition. Tune in each week to learn from industry expert, Matthew Holman, and jumpstart your ecommerce journey today!

  1. 3D AGO

    How Blind Barrels Built a Subscription People Never Want to Cancel

    In this episode of Subscription Prescription, I sat down with the founder of Blind Barrels to unpack how they built a whiskey subscription that people can’t stop talking about and don’t want to cancel. We explore how intentional curation, premium unboxing, and smart pricing can turn an average subscription into a meaningful experience. You'll hear real strategies for lowering churn, building community, and designing packaging that customers literally don’t want to throw away. Whether you're running a box of supplements, wine, skincare, or digital goods, there’s a lot to learn from a brand that’s turning whiskey drinkers into lifelong members. 🔑 Topics we cover: Turning curation into community Why premium packaging is worth the cost Handling churn with empathy (and precision) Customer service lessons that create superfans Growth without ad overspend 📦 Learn more about building and scaling your own subscription program: https://thesubscriptiondoc.com 🎧 Subscribe for more episodes like this every week. #subscriptions #ecommerce #retention #dtc #subscriptionbox #founderstory

    37 min

  2. AUG 26

    Retention Hacks from 50+ Audits

    Most subscription brands don’t fail because of ads or acquisition; they fail because of retention. In this episode of Subscription Prescription, I walk through the audit framework my team uses to diagnose subscription programs. You’ll learn: ✅ The three patterns we see in subscription brands (and what each one needs to fix first) ✅ Why weak onboarding, billing reminders, and cancellation flows quietly kill retention ✅ How bulk options, frequency controls, and upsells can transform your cash flow and churn rates If you’ve been wondering whether your subscription program is healthy or if you’re just masking churn with acquisition spend, this episode is for you. 📩 Want more practical strategies for scaling your subscription business? Subscribe to my newsletter here: https://newsletter.thesubscriptiondoc.com Grab all the free content and guides promised in this week's dose: Preview of the Audit Deliverable: https://youtu.be/nFfX1vk0cCQ Free Subscription Audit Checklist: https://subscriptionprescription.notion.site/Subscription-Audit-Template-beecf0c39c7c47aa8f8250fb6a3d7174 Free Splash Screen Video Template: https://drive.google.com/uc?export=download&id=1ig5x8llW67XGy2spaeHNi_6tefW1xkRG Schedule your audit discovery call here: https://calendly.com/subscription-prescription/consult-discovery-call-subscription-prescripti-clone

    18 min

  3. AUG 19

    How Subscription Boxes Build Loyalty Through Community and Personalization

    Most subscription brands think growth is all about the product. But the real wins come from building community, personalizing experiences, and creating new layers of value beyond the box. In this episode, I break down what every subscription operator can learn from niche sports boxes and how you can apply the same strategies to drive retention and loyalty in your own business. 👉 In this video, you’ll learn: Why community feedback loops are essential for growthHow personalization builds long-term loyaltyWays to add value beyond the product itselfIf you’re serious about scaling your subscription program, this is an episode you won’t want to miss. Subscribe to our weekly newsletter for more tips: https://newsletter.thesubscriptiondoc.com

    31 min

  4. AUG 12

    Next-Level Email and SMS Strategy for Subscription Brands

    Most brands only use email and SMS to send billing notices or shipping confirmations to subscribers. That’s a huge missed opportunity. In this episode, I share how to: Use campaigns to deepen subscriber loyalty and reduce churnTurn transactional emails into sales and brand-building toolsLeverage SMS for subscription management and higher LTVWhen you treat email and SMS as strategic retention channels, you can increase revenue, strengthen relationships, and keep customers subscribed longer. 📩 Want more subscription growth strategies? Subscribe to my free weekly newsletter: https://newsletter.thesubscriptiondoc.com

    20 min

  5. AUG 5

    Building a Community-First Subscription Brand with Jenny Finke

    In this episode of Subscription Prescription, I sit down with Jenny Frink, founder of Love Me Gluten-Free, to talk about how she transformed her personal health journey into a thriving subscription box business. Jenny shares how she built a community of gluten-free eaters through her blog, Good For You Gluten-Free, and how a frustrating affiliate partnership became the catalyst for launching her own product discovery box. We discuss the challenges of sourcing products, scaling fulfillment, and why community-building is the key to subscription success. If you're thinking about starting a subscription box or are in the trenches of growing one, this episode is packed with insights on solving real customer problems, staying true to your niche, and building relationships that drive growth. 🔗 Check out Love Me Gluten-Free: https://www.lovemeglutenfree.com Subscribe for more weekly episodes where we talk strategies to grow and retain your subscription brand. https://newsletter.thesubscriptiondoc.com #SubscriptionBox #Ecommerce #RetentionMarketing #LoveMeGlutenFree #SubscriptionBusiness

    25 min

  6. JUL 29

    How to Fix Your Subscription Retention Strategy with Thomas Lalas

    In this episode of Subscription Prescription, we dive into the tactics that actually move the needle on subscription retention. I’m joined by Thomas Lalas, a DTC retention expert who’s worked with brands like Everyday Dose, Obvi, and Livingood Daily. We break down: Why most brands lose customers in the first week (and how to stop it) How to turn your billing reminders into a retention engine The data-backed importance of early engagement and product education Whether you’re running a CPG subscription brand or trying to improve retention for your digital offering, this episode gives you practical, proven insights to build a subscription people want to stick with. 🔔 Subscribe for more actionable strategies every week. 📩 Get the newsletter: https://newsletter.thesubscriptiondoc.com 📊 Want an audit of your subscription program? Visit https://thesubscriptiondoc.com

    33 min

  7. JUL 22

    Why Subscription Brands Fail: The 3 Things Killing Your Growth

    Most subscription brands don’t fail because of bad luck — they fail because of three common, fixable mistakes. In this episode, I break down the core reasons subscription businesses hit a wall or collapse altogether. We’ll talk about: ✔ Why product-market fit still isn’t enough ✔ How your offer and creative are dragging down conversions ✔ What most founders get wrong about cash flow and LTV Whether you’re just starting out or scaling past 10,000 subscribers, these are the foundations you need to get right. Subscribe to my newsletter for weekly insights on building, scaling, and retaining in the subscription economy: https://newsletter.thesubscriptiondoc.com

    17 min

  8. JUL 15

    The Death of Growth-at-All-Costs: Why Retention Is the New Acquisition

    In this episode of Subscription Prescription, I sit down live at SubSummit with Lina Tonk, CMO of Recurly, to unpack what’s changing in the subscription economy and why retention is taking center stage. We explore how top brands are shifting their focus from acquisition to delivering real value that keeps subscribers around. We talk about the evolution of cancellation strategies (spoiler: it’s not the end of the road), what personalization actually means today, and how AI and better data are reshaping customer experience. Whether you're a DTC brand, membership model, or scaling SaaS subscription, this episode dives into the strategies brands of any size can use to create loyal subscribers and sustainable growth. 🧠 Topics we cover: Why subscriber acquisition is slowing—and what to do about itHow to turn cancellation into a retention opportunityWhat personalization really looks like in 2025The role of AI and predictive offers in retentionWhy your tech stack needs to match your retention goals👉 Subscribe to my newsletter for weekly insights on scaling and retaining subscribers: https://newsletter.thesubscriptiondoc.com New episodes drop every Tuesday. Hit that subscribe button and stay tuned.

    19 min
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4.8
out of 5
16 Ratings

About

Looking to sell on repeat? You’ve come to the right place. Welcome to the Subscription Prescription Podcast where you’ll learn everything there is to know about ecommerce. From establishing your brand identity online to winning the loyalty of your customers and limiting churn, nothing is off the table in these fun and informative conversations. In a world where online selling is the new way to shop, it’s important to stand out from the competition. Tune in each week to learn from industry expert, Matthew Holman, and jumpstart your ecommerce journey today!

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