How to make a chatbot to automate customer service

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Wouldn't it be awesome to build a chatbot that can automate customer service? Over at China Admissions we have created a chatbot called Marco Polo. With ChatGPT we have created the second version which has successfully automated 95% of our customer service inquiries.

https://richcoward.com/how-to-build-a-chatbot-to-automate-customer-service/

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