Human Capital Lab

Bellevue University
  • 5.0 (14)
  • EDUCATION

The Human Capital Lab podcast will explore the intersection between learning and the lives of the people who make businesses go. Through conversations with select educational and organizational visionaries, we’ll uncover insights about the impact learning can make on employee lives, employee opportunity and corporate outcomes like revenue and profit. The Human Capital Lab podcast is brought to you by Bellevue University and created to bring creative conversation and exploration to the corporate learning field, including the way that education relates to productivity and human fulfillment. We will explore culture and engagement issues impacting the Future of Work that are top-of-mind for Chief Learning Officers as well as Chief Executive Offices across multiple industries. Bellevue University's Human Capital Lab researches these links. Bellevue University is a leader in serving adult learners around the globe. The Human Capital Lab Podcast is a Growth Network Podcasts Production.

  1. Beyond Lip Service: Why Dialogue Is a Vital Leadership Skill with Nicola Brown

    08/14/2025

    Beyond Lip Service: Why Dialogue Is a Vital Leadership Skill with Nicola Brown

    Leadership is more than giving direction; it’s about sparking the conversations that move people forward. In this episode of the Human Capital Lab podcast, host Dr. Rich Douglas speaks with Nicola Brown, a specialist in dialogue and system relationships, about how leaders can “set the weather” for their teams, bring unspoken tensions into the open, and guide change in ways that preserve trust. The conversation moves from big-picture thinking to grounded examples, revealing how dialogue shapes team dynamics and long-term resilience. 00:00 Introduction to the Human Capital Lab Podcast 01:00 Meet Nicola Brown and her path from ecology to leadership development 03:21 Why dialogue is vital in leadership 06:13 Building trust and integrating new ideas into existing knowledge 08:36 Naming the “elephant in the room” in leadership conversations 10:15 Leading without all the answers and inviting team input 13:05 “Setting the weather” and pacing change for your team 14:45 Asking questions to build trust and agency 18:03 Moving from buy-in to commitment 20:50 Understanding motivations and self-leadership 23:00 How urgency and self-interest can undermine trust 25:00 Radical honesty and curiosity in leadership dialogue 26:14 Using dialogue to uncover team motivations 29:19 Why asking is more powerful than telling 31:00 Linking emotions to outcomes in teams 34:23 Empowering others without losing leadership power 36:16 Leading at the pace of the relationship 37:18 Using questions as a primary leadership tool 38:06 Group-based leadership development at Kokoro 39:36 Always ask the question 40:00 Closing reflections and contact information Connect with the Guest, Nicola Brown; LinkedIn: https://www.linkedin.com/company/kokoro-change/Website: https://www.kokorochange.com/ Connect with Rich Douglas; LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/ Connect with the Human Capital Lab; Website: https://humancapitallab.org/Interested in Being a Guest? https://humancapitallab.org/podcast/ The Conversation Continues Elsewhere! 🚀 Thank you for listening to this episode of the Human Capital Lab. While this show is no longer producing new episodes, our exploration of workforce strategy, talent development, and the future of work has evolved. We invite you to join us on our new journey at Talent in the Age of AI — Workforce Development, Talent Strategy & the Future of Work. Subscribe to the new show here: Listen on Apple Podcastsa...

    38 min
  2. Navigating VUCA: Leadership Strategies & AI in Talent Development with Jennifer N Sutherland

    07/31/2025

    Navigating VUCA: Leadership Strategies & AI in Talent Development with Jennifer N Sutherland

    Join Executive Director Rich Douglas in this episode of the Human Capital Lab podcast, featuring Jennifer Sutherland, Global Head of Learning Operations at ZS. Dive deep into discussions about leadership in volatile, uncertain, complex, and ambiguous (VUCA) environments, the importance of strategic thinking in talent development, and the burgeoning role of artificial intelligence. Jennifer shares her insights from her extensive experience in the field, including her thoughts on resilience, decision making, and the impact of generative AI on learning and development. This episode is essential listening for professionals looking to elevate their game in human capital management and navigate the future of work. 00:00 Introduction to the Human Capital Lab Podcast 01:12 Meet Jennifer Sutherland: A Journey in Talent Development 03:01 The Concept of Retirement and Side Gigs 06:19 Understanding VUCA: Volatility, Uncertainty, Complexity, and Ambiguity 09:02 Preparing for VUCA: Building Resilience and Flexibility 19:59 Leadership in VUCA: Strategic Decision Making 25:45 Understanding the Impact of Reactions 26:34 The Parable of the Two Arrows 27:32 Challenges in Leadership Development 28:47 Introduction to VUCA and Skillsets 29:51 Exploring Artificial Intelligence 31:34 Generative AI in Learning and Development 33:25 Practical Applications of AI 41:11 The Role of AI in Education 44:41 Evolving Learning Teams 45:41 Final Thoughts and Farewell Connect with the Guest, Jennifer N Sutherland; LinkedIn: https://www.linkedin.com/in/jennifernsutherland Connect with Rich Douglas; LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/ Connect with the Human Capital Lab; Website: https://humancapitallab.org/Interested in Being a Guest? https://humancapitallab.org/podcast/ The Conversation Continues Elsewhere! 🚀 Thank you for listening to this episode of the Human Capital Lab. While this show is no longer producing new episodes, our exploration of workforce strategy, talent development, and the future of work has evolved. We invite you to join us on our new journey at Talent in the Age of AI — Workforce Development, Talent Strategy & the Future of Work. Subscribe to the new show here: Listen on Apple PodcastsListen on SpotifyVisit the New Website Don’t miss out on the latest insights—head over to the new feed and hit...

    48 min
  3. Transforming Talent Development: Insights from Ken Stockman

    07/17/2025

    Transforming Talent Development: Insights from Ken Stockman

    In this episode of the Human Capital Lab podcast, hosted by Dr. Rich Douglas, we dive into the world of talent development with guest Ken Stockman. With an extensive background in IBM and a fresh perspective on learning versus performance, Ken shares his journey and expertise. Learn about the transition from traditional learning to performance-first learning, the importance of co-creation in training programs, and the nuances of global talent development. Ken also discusses the significance of adopting a consultative mindset and the future of talent development in aligning business outcomes with learning strategies. Tune in for valuable insights and practical strategies to elevate your talent development initiatives. Don't miss this engaging conversation that could reshape your approach to learning and performance in the workplace. 00:00 Introduction to the Human Capital Lab Podcast 00:26 Meet Ken Stockman: A Journey in Talent Development 02:49 Ken's Transition from IBM to Retirement 05:26 The Shift from Learning to Performance 10:59 Becoming a Trusted Advisor in Talent Development 16:29 Continuous Development for Talent Developers 19:23 Engaging Learners in Program Development 20:41 The Importance of Needs Analysis 22:53 Commitment and Performance Expectations 26:22 Global Perspectives on Talent Development 27:14 Cultural Sensitivity in Learning Programs 29:54 Leveraging Cultural Differences for Growth 34:40 Final Thoughts and Networking Connect with the Guest, Ken Stockman ; LinkedIn: https://www.linkedin.com/in/ken-stockman-mba-4185253/ Connect with Rich Douglas; LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/ Connect with the Human Capital Lab; Website: https://humancapitallab.org/Interested in Being a Guest? https://humancapitallab.org/podcast/ The Conversation Continues Elsewhere! 🚀 Thank you for listening to this episode of the Human Capital Lab. While this show is no longer producing new episodes, our exploration of workforce strategy, talent development, and the future of work has evolved. We invite you to join us on our new journey at Talent in the Age of AI — Workforce Development, Talent Strategy & the Future of Work. Subscribe to the new show here: Listen on Apple PodcastsListen on SpotifyVisit the New Website Don’t miss out on the latest insights—head over to the new feed and

    39 min
  4. Insights into Human Capital Management and Government Workforce with Jeffrey Neal

    07/03/2025

    Insights into Human Capital Management and Government Workforce with Jeffrey Neal

    Join Executive Director Rich Douglas on the Human Capital Lab podcast as he delves into the realms of talent development, education, and innovation. In this episode, Rich welcomes Jeffrey Neal, former Chief Human Capital Officer of the Department of Homeland Security and Department of Defense. With extensive experience in both federal and private sectors, Jeff shares his perspectives on the federal workforce, the impacts of political decisions, and the vital role of human capital in government operations. This episode provides a comprehensive understanding of the workforce's resilience and adaptability amidst significant challenges brought by administrative actions. 00:00 Introduction to the Human Capital Lab Podcast 00:24 Meet Jeffrey Neil: A Career in Human Capital Management 01:35 Jeffrey's Unusual Career Path 03:28 Current Work and Opinions on Federal Workforce 04:07 Challenges Facing the Federal Workforce 05:05 Impact of Political Decisions on Federal Workforce 06:19 Trump Administration's Approach to Federal Workforce 09:07 Consequences of Workforce Reductions 14:13 Historical Context and Comparisons 21:22 Resilience of the Federal Workforce 26:37 The Unsung Heroes of the Federal Workforce 28:04 The Pentagon Attack: A Personal Recollection 30:24 Leadership and Trust in Government 32:13 The Impact of Policy Changes on Federal Agencies 33:09 Future of Government Restructuring 34:31 Challenges and Legal Battles Ahead 35:36 Political Realities and Federal Workforce 43:52 The Importance of Career Employees 48:55 Final Thoughts and Reflections Connect with the Guest, Jeffrey Neal; LinkedIn: https://www.linkedin.com/in/chiefhro/Website: https://chiefhro.com/ Connect with Rich Douglas; LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/ Connect with the Human Capital Lab; Website: https://humancapitallab.org/Interested in Being a Guest? https://humancapitallab.org/podcast/ The Conversation Continues Elsewhere! 🚀 Thank you for listening to this episode of the Human Capital Lab. While this show is no longer producing new episodes, our exploration of workforce strategy, talent development, and the future of work has evolved. We invite you to join us on our new journey at Talent in the Age of AI — Workforce Development, Talent Strategy & the Future of Work. Subscribe to the new show here: Listen on Apple PodcastsListen on...

    52 min
  5. Making Learning Stick: Transforming Talent Development with Chris Taylor from Actionable.co

    06/19/2025

    Making Learning Stick: Transforming Talent Development with Chris Taylor from Actionable.co

    In this episode of the Human Capital Lab podcast, Dr. Rich Douglas welcomes Chris Taylor from Actionable.co, as they delve into the challenges and strategies of making learning stick in talent development programs. Chris shares insights from his 20 years in the field, discussing the importance of translating learning intentions into daily practices and the role of support systems like accountability partners and managerial involvement. They explore how technology and methodology at actionable.co make behavior change visible and reportable, enabling better alignment with business objectives. The discussion also touches on effective communication with senior leaders, the strategic role of training beyond content delivery, and the power of leveraging data to demonstrate ROI in learning and development. Tune in to learn practical steps for creating impactful, sustainable change in organizational training programs. 00:00 Introduction to the Human Capital Lab Podcast 00:24 Meet Chris Taylor: Transforming Ideas into Action 01:36 The Challenge of Making Learning Stick 03:28 Creating Support Systems for Lasting Change 10:25 The Role of Coaching in Talent Development 12:55 Engaging Senior Leadership for Effective Change 22:58 Actionable.co: Turning Learning into Daily Practice 32:33 Conclusion and Final Thoughts Connect with the Guest, ; LinkedIn: https://www.linkedin.com/in/chrisjrtaylor/LinkedIn: https://www.linkedin.com/company/actionable.co/Website: Actionable.co Connect with Rich Douglas; LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/ Connect with the Human Capital Lab; Website: https://humancapitallab.org/Interested in Being a Guest? https://humancapitallab.org/podcast/ The Conversation Continues Elsewhere! 🚀 Thank you for listening to this episode of the Human Capital Lab. While this show is no longer producing new episodes, our exploration of workforce strategy, talent development, and the future of work has evolved. We invite you to join us on our new journey at Talent in the Age of AI — Workforce Development, Talent Strategy & the Future of Work. Subscribe to the new show here: Listen on Apple PodcastsListen on Spotifyspan class="ql-ui"...

    36 min
  6. Transforming Workforce Development: Insights from Talent Strategist Mike Ohata

    06/04/2025

    Transforming Workforce Development: Insights from Talent Strategist Mike Ohata

    Join Executive Director Rich Douglas on the Human Capital Lab Podcast as he welcomes Mike Ohata, a seasoned leader in talent development and current talent strategist at St. Charles Consulting Group. In this engaging conversation, Mike shares his journey and perspectives on leadership coaching, the importance of developing a skills-centric organization, and the evolving needs of today's workforce. Learn how organizations can foster a culture of continuous development and investment in their people to achieve greater success. Tune in for valuable insights, especially for HR, talent, and learning professionals. 00:00 Introduction to the Human Capital Lab Podcast 00:23 Meet Mike Ohata: Talent Development Leader 01:34 Mike's Journey and Leadership Coaching 04:36 The Importance of Structured Organizations 07:02 Developing Talent from Within 14:40 Addressing Toxic Leadership 17:28 Transitioning to a New Role 20:54 The Skill-Centric Organization 23:24 The Promotion Dilemma 24:35 Implementing Basic Supervisory Skills 26:43 The Importance of Continuous Development 28:41 Developing Executive Leaders 32:53 The Changing Workforce 40:39 Engaging with the Human Capital Lab Connect with the Guest, Mike Ohata; LinkedIn: https://www.linkedin.com/in/mikeohata/Website: https://www.mikeohata.com/Purchase Book, The Talent-Fueled Enterprise – A Powerful Approach to Build Tomorrow’s Workforce :  https://www.amazon.com/dp/B0D6C28329?ref=myi_title_dp Connect with Rich Douglas;  LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/  Human Capital Lab Links  Website: https://humancapitallab.org/ Interested in Being a Guest? https://humancapitallab.org/podcast/

    44 min
  7. Empowering Leaders and Entrepreneurs with Vicky Brown

    05/22/2025

    Empowering Leaders and Entrepreneurs with Vicky Brown

    Join Dr. Rich Douglas in this enlightening episode of the Human Capital Lab Podcast as he converses with Vicky Brown, CEO of Idomeneo Enterprises and an experienced human capital manager. Vicky shares her journey from corporate HR to entrepreneurship, providing valuable insights into human capital management, leadership development, and overcoming challenges faced by new managers and entrepreneurs. This episode offers practical advice on building high-performing teams, effective leadership, and leveraging relationships for business growth. Don't miss the free HR tips and tricks at the end of the podcast! 00:00 Introduction to the Human Capital Lab Podcast 00:24 Meet Vicky Brown: Entrepreneur and Human Capital Expert 02:02 The Challenges of First-Time Leaders 03:31 The Importance of Effective Leadership 12:13 Building a Development Roadmap 17:16 Navigating HR Functions and Leadership Development 20:51 Navigating Early Leadership Challenges 22:03 Vicky's Unexpected Entrepreneurial Journey 25:49 Building a Business Through Relationships 32:23 Consulting vs. Sales: Understanding Client Needs 38:06 Key Takeaways and Final Thoughts Connect with the Guest, Vicky Brown; LinkedIn: https://www.linkedin.com/company/idomeneo-enterprises-inc./Website: https://idomeneoinc.com/Facebook: Connect with Human Capital Lab; Host: Rich DouglasLinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/Website: https://humancapitallab.org/Interested in Being a Guest? https://humancapitallab.org/podcast/ The Conversation Continues Elsewhere! 🚀 Thank you for listening to this episode of the Human Capital Lab. While this show is no longer producing new episodes, our exploration of workforce strategy, talent development, and the future of work has evolved. We invite you to join us on our new journey at Talent in the Age of AI — Workforce Development, Talent Strategy & the Future of Work. Subscribe to the new show here: Listen on Apple PodcastsListen on SpotifyVisit the New Website Don’t miss out on the latest insights—head over to the new feed and hit subscribe

    40 min
  8. Transforming Organizational Culture with Phillip Meade, Ph.D.

    05/08/2025

    Transforming Organizational Culture with Phillip Meade, Ph.D.

    Join Executive Director Rich Douglas on the Human Capital Lab podcast as he delves into the transformative power of organizational culture with Dr. Phillip Meade. Dr. Mead, co-owner and COO at Gallaher Edge, shares his extensive experience, including leading NASA's cultural overhaul following the Columbia shuttle disaster. Discover insights into developing a high-performing company culture based on maturity, diversity, community, and unity. Learn how these elements provide a competitive edge and foster long-term success in any organization. Don't miss this enlightening discussion on driving impactful change in human capital management. 00:00 Introduction to the Human Capital Lab Podcast 00:26 Meet Dr. Phillip Meade: A Journey in Organizational Culture 00:48 The Columbia Shuttle Disaster: A Defining Moment 03:43 Understanding Organizational Culture and Its Challenges 10:49 Groupthink and Identity in NASA's Culture 15:26 Post-Disaster Changes at NASA 18:09 Promoting Open Communication and Psychological Safety 20:55 The Missing Links: Documenting Organizational Culture 22:29 Exploring Organizational Culture 22:51 The Four Traits of Successful Organizations 23:10 Fostering Maturity in the Workplace 25:19 The Importance of Diversity 26:30 Building Community in a Virtual World 30:47 Achieving Unity in Organizations 31:41 Long-term Cultural Change at NASA 34:28 The Role of Gallaher Edge 35:04 The Power of Culture in Business 41:40 Final Thoughts and Takeaways Connect with the Guest, Phillip Meade; LinkedIn: https://www.linkedin.com/in/philliptmeade/Website: http://gallaheredge.com Purchase The Missing Links: Launching a High Performing Company Culture: https://www.amazon.com/Missing-Links-Launching-Performing-Company/dp/1637350880 Connect with Human Capital Lab;  Host: Rich Douglas LinkedIn: https://www.linkedin.com/in/rich-douglas-92b71b52/ Human Captial Lab Links Website: https://humancapitallab.org/ Interested in Being a Guest? https://humancapitallab.org/podcast/

    44 min
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Ratings & Reviews

5
out of 5
14 Ratings

About

The Human Capital Lab podcast will explore the intersection between learning and the lives of the people who make businesses go. Through conversations with select educational and organizational visionaries, we’ll uncover insights about the impact learning can make on employee lives, employee opportunity and corporate outcomes like revenue and profit. The Human Capital Lab podcast is brought to you by Bellevue University and created to bring creative conversation and exploration to the corporate learning field, including the way that education relates to productivity and human fulfillment. We will explore culture and engagement issues impacting the Future of Work that are top-of-mind for Chief Learning Officers as well as Chief Executive Offices across multiple industries. Bellevue University's Human Capital Lab researches these links. Bellevue University is a leader in serving adult learners around the globe. The Human Capital Lab Podcast is a Growth Network Podcasts Production.

Information

  • Creator
    Bellevue University
  • Years Active
    2022 - 2025
  • Episodes
    51
  • Rating
    Clean
  • Copyright
    © Copyright 2026 Bellevue University
  • Show Website
    Human Capital Lab