Hyperconnected Journeys

Tata Communications

Digitally mature enterprises operate in a world with hyperconnected interoperable environments that have increasing reliance on immersive interactions between employees, partners, suppliers, and customers. Thus, enterprises that successfully integrate their partners and customers into their systems and processes, enabling a near-real-time flow of information that is secure, assist better decision-making, and have greater agility in driving desired business outcomes. As this hyperconnected ecosystem is heavily technology-dependent, CIOs need the proper IT infrastructure, applications, processes, and skills to enable connection and collaboration amongst all stakeholders in the value chain. CIOs need a digital ecosystem strategy that can deliver on the following three pillars: Connected Customers: creating compelling experiences for customers by being able to communicate, engage, and collaborate anytime, anywhere across any channel. This can be achieved by investing in an omnichannel engagement platform that integrates Messaging, ChatApps, Voice, Video and VoIP Connected workforce: with an aim to simplify collaboration across borders while modernizing the legacy Unified Communications technology stack Connected Infrastructure: Storage, compute and network are the 3 elements of connected infrastructure that facilitate borderless growth while achieving operational efficiency and real-time visibility of the infrastructure Join us, as we embark on this journey to hear from technology leaders on how they are future-proofing their digital infrastructure while looking to deliver enhanced customer experiences. Hyperconnected Journeys: Total Experience with Connected Infrastructure - Brought to you by Tata Communications.

Episodes

  1. Earning the Right to Innovate with Sam Burns, Executive Vice President and Chief Information Officer, IGM Financial

    11/04/2025

    Earning the Right to Innovate with Sam Burns, Executive Vice President and Chief Information Officer, IGM Financial

    This episode features Sam Burns, Executive Vice President and Chief Information Officer at IGM Financial. Sam shares how IGM is building a secure and scalable technology foundation that empowers advisors, clients, and employees across its wealth and asset management businesses. He discusses the evolution of his “earn the right” philosophy, the critical balance between stability and innovation, and how cloud transformation, data strategy, and AI are reshaping client experiences. Sam reflects on lessons learned from past transformations, from scaling SaaS to navigating FinTech disruption, and offers a forward look at how conversational agents and intelligent collaboration will define the next era of digital engagement. Throughout the conversation, he emphasizes trust, resilience, and the power of people in driving meaningful, sustainable innovation. -------- Guest Bio: Sam Burns is the Executive Vice President and Chief Information Officer for IGM Financial Inc. In this role, Sam is responsible for steering the enterprise technology strategy for IGM and its subsidiaries, IG Wealth Management and Mackenzie Investments. His areas of oversight include application technology, program delivery, artificial intelligence (AI), data, technology operations, security risk management, infrastructure, and enterprise architecture.  With over 27 years of experience in leading technology transformation in financial services, Sam has been a guiding force in the digital evolution across our wealth and asset management businesses since joining IGM in 2016. Prior to joining IGM, Sam held the position of Partner and Managing Director at Accenture, where he led global programs focused on strategy and technology solutions. His previous experience also includes senior global leadership roles in technology services, fintech and banking industries.  Sam holds an Honours Bachelor of Business Administration Degree from Brock University. --------- Guest Quote “We have to earn the right in our technology organization to talk about the great things that can move our business forward... Priority one is safe, secure, stable platforms.  If we don't have that, we get in front of our businesses. We impede them from being successful and us as a firm from being successful. --------- Time stamps: *(00:00) Episode Start*(01:15) Top Priorities for CIOs for Scaling Technology*(06:33) Challenges and Best Practices in Financial Services*(09:41) Importance of Client Experience and Collaboration*(21:03) Pivotal Moments in Tech Leadership*(26:12) The Importance of Modernizing Legacy Systems*(32:34) How IGM is Embedding AI into Their Infrastructure*(36:23) Practical AI Use Cases in Enterprises*(40:01) Designing Flexible and Secure Networks   *(45:28) Future of Collaboration Platforms-------- Links: Connect with Sam on LinkedInLearn more about IGM FinancialConnect with Sunny on LinkedInConnect with Raj on LinkedInVisit Tata Communications’ websiteFollow Tata Communications on LinkedIn Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    48 min
  2. Driving the Next Wave of Connected Innovation with Abhijeet Bhandare, Chief Information and Digital Officer, Entegris

    10/21/2025

    Driving the Next Wave of Connected Innovation with Abhijeet Bhandare, Chief Information and Digital Officer, Entegris

    This episode features Abhijeet Bhandare, Chief Information and Digital Officer at Entegris. Abhijeet shares insights from his global career leading digital transformation across complex, high-precision manufacturing environments and how Entegris is building the resilient infrastructure that powers the semiconductor supply chain. He discusses the evolution from the early internet and mobility era to today’s AI-driven enterprise, the role of connected systems and IoT in advancing research and manufacturing, and how collaboration platforms are redefining productivity across global teams. Throughout the conversation, Abhijeet emphasizes the importance of aligning digital strategy with business vision, fostering digital talent, and preparing for the next wave of innovation shaped by agentic AI and intelligent connectivity. -------- Guest Bio: Abhijeet joined Entegris in January 2024 as chief information and digital officer and is responsible for leading the company’s global digital strategy. He has over 20 years of experience in the IT industry, primarily in the healthcare, life sciences and energy sectors. Abhijeet has led large global teams to drive business transformation initiatives by leveraging digital tools and technology.  Before joining Entegris, Abhijeet was vice president of information technology for the customer channels group at Thermo Fisher Scientific. In this capacity, he played a pivotal role in shaping and executing the digital and IT strategy for the group. His responsibilities extended to leading the globalization and modernization of business systems, with a keen emphasis on developing and optimizing strategic and operational excellence capabilities to foster business growth.  Prior to joining Thermo Fisher Scientific, Abhijeet served as the chief automation officer and finance IT leader at GE Power. During his 16-year tenure at General Electric, he held various leadership roles in IT, contributing to enterprise applications, global centers of excellence, and initiatives spanning across supply chain, finance, and services.  Abhijeet holds a bachelor's degree in computer engineering from the University of Mumbai and a master's degree in computer science from Loyola University of Chicago. --------- Guest Quote “  I think the world's going to look a lot different, especially in the spaces of enterprise, digital, and technology. What we are witnessing right now is just the start. This is the first time that we have had access to a set of technology that can actually digitize and automate a lot of what knowledge workers do in the industry today.” --------- Time stamps: *(00:00) Episode Start*(01:20) Scaling with Purpose: Entegris' Expansion*(03:35) Best Practices for Rapid Connectivity*(08:26) Resilient Supply Chains and Collaboration*(12:50) The Role of IoT in Manufacturing and Safety*(19:07) Reflecting on Technological Transformations*(27:31) Team Productivity and Integrated Platforms*(33:59) Future Innovations: AI, IoT, and Quantum Computing-------- Links: Connect with Abhijeet on LinkedInLearn more about EntegrisConnect with Sunny on LinkedInConnect with Raj on LinkedInVisit Tata Communications’ websiteFollow Tata Communications on LinkedIn Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    47 min
  3. Powering Global Infrastructure at Scale with Dave Temkin, VP of Platform Infrastructure and Critical Facilities, Walmart

    04/15/2025

    Powering Global Infrastructure at Scale with Dave Temkin, VP of Platform Infrastructure and Critical Facilities, Walmart

    This episode features Dave Temkin, Vice President of Platform Infrastructure and Critical Facilities at Walmart. Dave shares insights from his remarkable career journey from building the world’s largest content delivery network at Netflix to leading the technology infrastructure that powers Walmart’s global operations. He discusses the complexity of managing large-scale networks, the strategic adoption of AI and multi-cloud environments, and how technology innovation can drive both operational efficiency and improved customer experience. Throughout the conversation, Dave emphasizes the importance of resilient infrastructure and thoughtful technology leadership in enabling business transformation. -------- Guest Bio: Dave manages Walmart’s networks, data centers, and the foundational platforms for its private cloud infrastructure as vice president of Platform Infrastructure and Critical Facilities.  Previously, he was the SVP of Infrastructure and Cloud at Imperva, where he rebuilt an industry-leading cloud cybersecurity infrastructure that protects thousands of companies globally. Before that, he assembled and led the team that built the world's largest Content Delivery Network for Netflix, as well as its global studio technical infrastructure including systems and storage.  He is a Founder and Board Member of Community IX FL-IX, the largest member-run Internet Exchange Platform in the Eastern U.S., and the NY Network Operator's Group (NYNOG). He previously served on the boards of NANOG and Children of Bellevue.  --------- Guest Quote “ When we think about the customer experience in many, many places, especially here in America, when there's something like a natural disaster, right? If there's a series of fires or hurricanes or tornadoes, one of the first places people turn to is Walmart. We need to make sure that our stores are available to serve the communities that they're in at all times. And so that whole network needs to be survivable, right? We need to be able to make sure that they've got connectivity at all times, and we've invested heavily in that as well.” --------- Time stamps: *(00:00) Episode Start*(00:39) Dave's journey into technology*(03:55)  Technology's role in Walmart's operations*(06:14) Building Walmart's network infrastructure*(13:48) Using AI for network optimization*(17:53) Solving the complexity of a multi-cloud network*(20:17) Walmart’s approach to GenAI adoption*(23:10) Driving innovation at scale*(26:11) Advice for tech leaders*(34:04) Finding the right tech balance-------- Links: Connect with Dave on LinkedInLearn more about Walmart Global TechConnect with Raj on LinkedInVisit Tata Communications’ websiteFollow Tata Communications on LinkedIn Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    37 min
  4. Blending Technology and Strategy with Ranjit Bawa, US Chief Strategy and Technology Officer, Deloitte

    09/24/2024

    Blending Technology and Strategy with Ranjit Bawa, US Chief Strategy and Technology Officer, Deloitte

    This episode features Ranjit Bawa, US Chief Strategy and Technology Officer at Deloitte. Ranjit explores how Deloitte integrates strategy and advanced technology to address client challenges effectively. He explores the transformative impact of AI, the accelerating pace of technological innovation, and the pivotal role of connectivity in modern business. He offers valuable insights on managing technology investments while maintaining operational efficiency and provides guidance on leading through change to drive substantial digital transformation.  -------- Guest Bio Ranjit is Deloitte’s US chief strategy and technology officer. He is responsible for corporate and technology strategy, innovation, and emerging growth businesses, as well as oversight of Deloitte ecosystems and alliances. Ranjit is an adviser to the CEO and serves on the Executive Leadership team. He sponsors several Deloitte CXO programs and actively serves a number of clients in the financial services and high-tech space. In his prior role, Ranjit led the Cloud business for Deloitte. Ranjit’s perspective has been sharpened over the course of nearly two decades spent designing strategy and technology solutions for some of the world’s most technology-centered enterprises, including serving leading global financial institutions where technology is the foundation of the service delivery model. Ranjit’s educational background—including degrees in electrical engineering and finance—gives him a well-rounded understanding of the interrelated dynamics of technology and economics. His early career in aircraft engineering operations steeped him in an environment where every decision has an impact on a complex, mission-critical system. Today, he applies that perspective to help organizations reimagine themselves at every step along their strategy and technology journey. --------- Guest Quote “There's no strategy today without technology. So us bringing those two together was an integral part of how we show up in front of our clients and how we think about our own strategy.” --------- Time stamps *(00:00) Episode Start*(00:29) Ranjit's career journey*(02:02) Connectivity's role at Deloitte*(07:05) Current technology trends in the consulting industry*(11:19) Balancing client and internal business needs*(19:48) Deloitte's digital transformation journey*(24:57) Making smart investment decisions*(28:43) Data and infrastructure challenges in professional services*(33:50) Aligning IT infrastructure modernization with business strategy*(43:05) Advice for technology leaders-------- Links Connect with Ranjit on LinkedInVisit Deloitte’s websiteConnect with Raj on LinkedInConnect with Ian on LinkedInVisit Tata Communications’ websiteFollow Tata Communications on LinkedIn Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    45 min
  5. Building Unified Digital Foundations with Kimberly Anstett, CIO, Trellix

    09/10/2024

    Building Unified Digital Foundations with Kimberly Anstett, CIO, Trellix

    This episode features Kimberly Anstett, CIO at Trellix. Kimberly shares insights from her experience with digital transformation, focusing on the critical alignment of CIO and CISO roles to create a unified IT and IS strategy. She discusses how prioritizing employee experience and leveraging IT can enhance collaboration and boost productivity. Throughout the conversation, Kimberly highlights the significance of a cohesive strategy and effective teamwork in driving impactful digital transformation. -------- Guest Bio: Kim leads the Enterprise Technology and Operations organization at Trellix. Under her leadership, Kim’s teams develop and execute a technology strategy that drives efficiency, flexibility, and transformation across the business to advance Trellix's vision. With more than 25 years of industry experience, Kim brings her extensive background guiding teams to drive innovation. Prior to Trellix, she was Executive Vice President and Chief Technology Officer at Iron Mountain, leading teams across product development and innovation, and CIO at Nielsen, focused on customer value and increased cybersecurity outcomes. She holds a B.S. from Tufts University and currently serves on the Board of Directors for Quotient Technology. --------- Guest Quote “I'm a big fan and a passionate advocate for really looking at platforms and architecture. It's not just how cool a screen looks or what the latest app is on the phone. It's what's the underlying architecture and where are there open architectures where I know I'll be able to integrate and bring in data and the processes across those platforms. Because the best position I can be in for the organization is to know that I have the flexibility to change out parts and pieces as the business changes.” --------- Time stamps: *(00:00) Episode Start *(00:45) Kimberly's career journey *(02:31) CIO vs. CISO: Why they should work together *(12:32) How to build an impactful digital foundation *(26:14) Employee experience and technology integration *(35:08) Learnings from leading digital transformation *(39:15) Future of GenAI in cybersecurity -------- Links: Connect with Kimberly on LinkedInVisit Trellix’s websiteConnect with Raj on LinkedInConnect with Ian on LinkedInVisit Tata Communications’ websiteFollow Tata Communications on LinkedIn Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    48 min
  6. Revolutionizing Digital Experiences with Chetan Kandhari, Chief Innovation and Digital Officer, Nationwide

    07/30/2024

    Revolutionizing Digital Experiences with Chetan Kandhari, Chief Innovation and Digital Officer, Nationwide

    This episode features Chetan Kandhari, Chief Innovation and Digital Officer at Nationwide. They cover Nationwide's customer-driven innovation, the impact of GenAI, and the importance of modernized digital infrastructure. Throughout, Chetan emphasizes integrating technology with business goals to deliver real-time digital experiences. In his final thoughts, Chetan shares how Nationwide is leveraging digital innovation to not only drive future growth but also enhance protection and care for businesses and individuals. -------- Guest Bio: As Chief Innovation and Digital Officer, Chetan is accountable for leading the company’s digital vision and maturing our enterprise digital capabilities and expertise while creating new customer-centric products and services for members and partners. Chetan is a visionary leader who has repeatedly developed high performing teams to work towards a common vision and purpose. During his 18-year career at Nationwide, Chetan successfully delivered several of the industry’s largest transformations, with more than $1B in investment towards creating single core platforms for Policy, Claims, Customer and Data. In his tenure as the leader of digital and innovation, Chetan and his teams have advanced Nationwide’s strategy through digitization of customer journeys and the development of a robust innovation portfolio. Leading with a people-first philosophy, Chetan has fostered a culture of experimentation and collaboration, guided by a strong commitment to customer-centricity and focus on technology based innovation. His ability to anticipate and embrace change has accelerated innovation efforts and amplified key business outcomes for Nationwide. Chetan holds a Master of Business Administration (MBA) from The Ohio State University, a Master of Science in Information Systems from Miami University, and a Bachelor of Science in Computer Science from Muskingum University. --------- Guest Quote “Digital is when your consumers of your solutions, be it associates, be it intermediaries, be it your end customers, can get their solutions in real-time, on demand, in the moment. So pause for a second. Why did I say that as a definition? What is the purpose of having something on your mobile app versus not? Because you can do something in the moment.” --------- Time stamps: *(00:00) Episode Start *(01:18) Chetan's career journey *(10:32) How Nationwide drives innovation *(16:02) Empowering enterprises with digital fabric *(19:35) Delivering value through cutting-edge innovation *(22:48) Challenges and opportunities of GenAI *(33:28) Crafting a winning digital customer engagement strategy *(39:18) Boosting employee engagement for better results *(43:55) Future innovations at Nationwide -------- Links: Connect with Cisco on LinkedInVisit Nationwide’s websiteConnect with Raj on LinkedInConnect with Ian on LinkedInVisit Tata Communications’ websiteFollow Tata Communications on LinkedIn Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    48 min
  7. Empowering the Digital Foundation with Cisco Sanchez, CIO, Qualcomm

    04/16/2024

    Empowering the Digital Foundation with Cisco Sanchez, CIO, Qualcomm

    This episode features a deep dive with Cisco Sanchez, CIO at Qualcomm. Cisco shares his remarkable career trajectory, leading Qualcomm, and unveils the strategic vision driving them towards a hyperconnected ecosystem. He shares his unique approach to balancing service provision and fostering strategic partnerships within IT, setting the stage for innovation and growth. They also explore the transformative potential of generative AI and machine learning, Qualcomm's approach to multi-cloud environments, and the pivotal role of technology in enhancing employee and customer experiences. Throughout, Cisco emphasizes the importance of seamless connectivity and the exciting possibilities ahead in leveraging AI to solve practical problems and to future-proof your workflows. -------- Guest Bio: Cisco Sanchez is the CIO at Qualcomm. In this role, he oversees a wide array of functions, including data security, network infrastructure, and support services, ensuring the seamless operation of critical systems across the company. Before joining Qualcomm, Cisco spent twenty-five years with FedEx, holding various IT leadership positions and playing a pivotal role in driving innovation and efficiency. Recognized for his adeptness in turning challenges into opportunities, Cisco champions adaptability and creativity in leveraging emerging technologies, particularly AI, to drive business growth.  --------- Guest Quote: “ If you've been into the business longer than three years, you have a legacy somewhere. Qualcomm has been around for about 38 years and, of course there's legacy, and it's been there for a long time. So it's almost like a taking root and so you almost have to like dig it out and try to get it out of there. And some of it's super hard because it wants to grow back or you don't see the business case. I think a lot of the things that we're transforming and doing is saying, ‘How do we ensure that we don't just forget about the legacy, we bring it forward with us and figure out how to migrate it into the next stuff we're doing?” But you got to find those synergies and values so as we're building this, how do you remove this? And when you're building this, how do you remove this? And so it's not like, “well, it’s someone else's problem.” No, no. In the IT world, it's your problem. It's because you inherited it or you created it, or you have to remediate it. So it's kind of a fun journey. But I think that the balance is how do you take what you're doing for the future and ensure that you're pulling out some of the legacy that you have done in the past, so it's better future-proof.” --------- Timestamps: *(00:00) Episode Start *(01:28) Cisco's career journey *(05:35) Role of connectivity at Qualcomm *(08:15) Strategic vision for a hyperconnected enterprise environment *(10:35) How to balance strategy and innovation *(16:00) Creating a digital fabric for agility and scalability *(20:00) Building a strong digital foundation for emerging technologies *(26:47) Identifying priority projects for rapid implementation *(32:36) Qualcomm's multi-cloud strategy approach *(34:03) Network infrastructure impact on multi-cloud  *(37:43) Advice on multi-cloud optimization *(44:55) Looking ahead at Qualcomm's digital ecosystem strategy -------- Links: Connect with Cisco on LinkedInVisit Qualcomm's websiteConnect with Raj on LinkedInConnect with Ian on LinkedInVisit Tata Communications’ websiteFollow Tata Communications on LinkedIn Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    50 min

  8. 04/09/2024

    Trailer

    In a world where connectivity defines success, where the digital landscape shapes the very fabric of enterprises...  Welcome to a realm where digitally mature enterprises thrive, navigating hyperconnected, interoperable ecosystems.  Where CIOs are the architects of tomorrow, orchestrating the perfect blend of technology, processes, and skills.  Join us on an exploration, where the pillars of digital transformation shape the future: Connected Customers, Connected Workforce, and Connected Infrastructure.  Discover how technology leaders are future-proofing their digital landscapes, driving enhanced customer experiences, and ensuring seamless collaboration.  Embark on this journey with us, brought to you by Tata Communications. Prepare to delve into the minds of tech innovators shaping tomorrow's digital universe.  Are you ready to future-proof your digital infrastructure and revolutionize customer experiences?  Hyperconnected Journeys: Total Experience with Connected Infrastructure --  presented by Tata Communications, connecting today for a better tomorrow. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

    1 min

Trailer

Ratings & Reviews

5
out of 5
8 Ratings

About

Digitally mature enterprises operate in a world with hyperconnected interoperable environments that have increasing reliance on immersive interactions between employees, partners, suppliers, and customers. Thus, enterprises that successfully integrate their partners and customers into their systems and processes, enabling a near-real-time flow of information that is secure, assist better decision-making, and have greater agility in driving desired business outcomes. As this hyperconnected ecosystem is heavily technology-dependent, CIOs need the proper IT infrastructure, applications, processes, and skills to enable connection and collaboration amongst all stakeholders in the value chain. CIOs need a digital ecosystem strategy that can deliver on the following three pillars: Connected Customers: creating compelling experiences for customers by being able to communicate, engage, and collaborate anytime, anywhere across any channel. This can be achieved by investing in an omnichannel engagement platform that integrates Messaging, ChatApps, Voice, Video and VoIP Connected workforce: with an aim to simplify collaboration across borders while modernizing the legacy Unified Communications technology stack Connected Infrastructure: Storage, compute and network are the 3 elements of connected infrastructure that facilitate borderless growth while achieving operational efficiency and real-time visibility of the infrastructure Join us, as we embark on this journey to hear from technology leaders on how they are future-proofing their digital infrastructure while looking to deliver enhanced customer experiences. Hyperconnected Journeys: Total Experience with Connected Infrastructure - Brought to you by Tata Communications.

Information

  • Creator
    Tata Communications
  • Years Active
    2024 - 2025
  • Episodes
    8
  • Rating
    Clean
  • Copyright
    © Tata Communications
  • Show Website
    Hyperconnected Journeys