121 episodes

I Love Bookkeeping is a global community of Bookkeeping Professionals. We all bleed bookkeeping and want to grow and prosper our businesses. This podcast is for Bookkeeping Professionals who serve clients, and it's for the woman or man who aspires to join our great industry. Join Hannah Robinson & Melissa Honan every Tuesday and Thursday to geek out on Bookkeeping.

I Love Bookkeeping Hannah Robinson & Melissa Honan

    • Business
    • 4.9 • 112 Ratings

I Love Bookkeeping is a global community of Bookkeeping Professionals. We all bleed bookkeeping and want to grow and prosper our businesses. This podcast is for Bookkeeping Professionals who serve clients, and it's for the woman or man who aspires to join our great industry. Join Hannah Robinson & Melissa Honan every Tuesday and Thursday to geek out on Bookkeeping.

    Key Steps on How to Start Scaling Your Business

    Key Steps on How to Start Scaling Your Business

    Not sure about the exact steps you need to follow when scaling your business? Co-hosts Hannah Robinson and Melissa Honan go through the key steps to scaling a business and how you can develop a process that ensures lasting and profitable results.
    Hannah explains why she believes the first step to scaling a business is realizing it’s time to scale, then committing to scaling effectively. Melissa lists the steps she went through during the initial stages of scaling her business. Melissa goes through the primary reasons most bookkeepers struggle when it comes to scaling their business. Hannah describes why it’s extremely important to perfect your product or service before deciding to scale. Melissa agrees and adds that maintaining the quality of your product or service leads to successful scaling. Hannah shares her thoughts on the benefits of having regular internal check-ins even when you’re not scaling. Melissa points out that you must understand your capacity to maintain a scaling business before making any changes. When asked about the benefits of hiring a coach when scaling a business, Melissa reveals that having a dependable third-party partner enabled her to scale successfully. Hannah asks Melissa what she does to consistently evolve her business even when she has no intentions of scaling. Melissa admits that scaling a business is tough. However, sometimes the best way to gain clarity on scaling is to take a break from the business. Melissa reveals that she is not a big fan of business process consultants. Instead, business owners should invest in “done-for-you” processes and dive deep into the implementation themselves. Melissa describes how business owners can use scaling to uncover the strengths and weaknesses in their business processes. Melissa shares the amount of time and effort it took to build a clear and detailed hiring process. Melissa talks about the struggles of developing a business process and constantly having to refine it every time things change in the business. Hannah and Melissa go through the key activities business owners can implement to determine what’s working and what’s not. Hannah and Melissa go through scaling mistakes business owners make, especially when managing virtual teams.

    • 33 min
    How to Make the Transition from Growing to Scaling a Business with Serena Shoup

    How to Make the Transition from Growing to Scaling a Business with Serena Shoup

    When should you make the transition from growing to scaling a business? Co-hosts Hannah Robinson and Melissa Honan talk to Serena Shoup from Of Course Bookkeeping - they discuss how bookkeepers can transition from growing to scaling a business, eliminate the growing pains, and maximize their chances of getting it right.
    Serena Shoup is the Host of the Ambitious Bookkeeper Podcasts and the Owner of Of Course Bookkeeping. She's on a mission to mentor bookkeepers and accountants so they can leave behind the stress of working their 9 to 5. Hannah asks Serena why she decided to start a business midway through a successful corporate career. Hannah asks Serena about the time it took growing the business before she felt it was eventually time to scale. Her response is scaling takes time, but there needs to be a good reason for it. Serena explains that following a path of careful, calculated growth is smarter than scaling a business you already can't handle. Melissa is intrigued by Serena's work-life balance and how her systems make it easier to run a successful company without compromising on time with family. Serena describes why scaling a business is more than just acquiring more customers - scaling is all about creating a system to serve more customers with little to no additional resources. Serena goes through how impulsive hiring can cause so many problems, especially if you decide to hire a friend just for the sake of it. Serena points out that making mistakes during the growth phase of your business is okay, as long as you don't make those mistakes define who you are. According to Serena, scaling a business is not something you do once - it's something you'll have to manage throughout the life of your business. Melissa and Serena agree that some business owners avoid growth because they don't want to deal with the heartache that comes with running a larger business. Hannah and Serena talk about the major mistakes she made during the initial stages of growing her business. Serena shares why she believes building relationships is extremely important if you want to scale. Melissa asks Serena what she does to ensure her business continues to scale sustainably - Serena explains that building a self-sufficient team and having a careful understanding of your customers can not be overstated. Melissa and Serena explore the benefits of treating your employees as your number one client. Serena reveals the key to staying motivated in business is allowing yourself space to feel unmotivated - also, remembering your team depends on you makes it easier to get up in the morning.  
     
    Mentioned in this episode:
    Serena Shoup on LinkedIn
    The Ambitious Bookkeeper Podcast
    Of Course Bookkeeping - ofcoursebookkeeping.com

    • 36 min
    What’s the Difference Between Growing and Scaling a Business?

    What’s the Difference Between Growing and Scaling a Business?

    Is there a difference between growing and scaling a business? Co-hosts Hannah Robinson and Melissa Honan expand on this introductory episode to their scaling your business series and talk about the difference between growing and scaling a business.
    Hannah explains the difference between growing and scaling a business - and why business owners need to learn how to differentiate the two. Hannah asks Melissa the first action steps she took when scaling her business. Hannah and Melissa go through the key signs that confirm it’s time to scale your business - they also acknowledge that it’s okay for some business owners not to want to scale their businesses. Melissa breaks down the first measure business owners should implement when scaling their business - she also explains why reverse engineering your goals makes them easier to archive. Melissa reveals strategies business owners can use to cope with the growing pains of scaling a business. Melissa explains why getting rid of employees and clients who no longer serve the company is crucial to scaling a business. Hannah asks Melissa about the essential milestones she set out to achieve in the first few months of scaling her business. Melissa reveals that moving from a contractor to an employee-based model was one of the most important foundations of scaling her company. Hannah and Melissa agree that having a contingency plan is a brilliant business plan in case things don’t work out when growing a company. Melissa explores the benefits of having flexible systems that can easily withstand the pressure of exponential growth, without harming the profitability and efficiency of the business. Hannah asks Melissa about the areas in her business that caused a lot of growing pains. Melissa shares the must-have processes you need to scale a business - and how great processes drive business growth. Melissa reveals what she did to guarantee high-quality services and outstanding customer experiences when she decided to grow her business. Melissa goes through strategies she used to keep her costs down when scaling her business.

    • 24 min
    How to Scale Your Business Effectively

    How to Scale Your Business Effectively

    Do you want to scale your business? How big do you want to be, and how quickly can you get there? Co-hosts Hannah Robinson and Melissa Honan share insights into the most important aspects of scaling a business and how to dodge the vulnerabilities that arise from super-fast growth.
    Hannah asks Melissa about the exact moment she decided it was time to scale her business. Hannah explains why she believes the first step to scaling a business is bridging the gap between where you are and where you want to be. Melissa illustrates how having a consistent business process is all you need to achieve consistent results. Hannah and Melissa go through the benefits of consistently showing up in your business, even when you don't feel like it. Melissa explains why sometimes it's okay to just "wing it" in your business and figure things out as you grow. Hannah describes why she feels having a well-defined business process makes it easier to identify the cogs in your systems that need changing or updating. For Melissa, learning never stops when running a business - sometimes you learn lessons the hard way, but the trick is not making the same mistake twice. Melissa goes through why your objective as a business owner is to go after explosive growth - however, super fast growth can come with its own set of struggles, which you should be prepared for. Hannah and Melissa agree that the key to maintaining business growth is to have scalable and replicable processes at all levels of the business. Melissa explains that growing a business means working with more clients, data, and resources - your business should be able to handle all these new responsibilities before you decide to scale. Hannah reveals that one of the most painful parts of scaling a business is acknowledging that the business will outgrow some employees, and you'll have to let them go. Melissa shares how hard it can be to let go of employees, no matter the reason - but letting go of people has to be done nonetheless. Hannah asks Melissa if she has a business coach to guide her through the process of scaling her business.  
     
    Mentioned in this episode:
    success@ilovebookkeeping.com

    • 22 min
    How to Sustain Your Business While Saying No to Clients Outside Your Niche with Brandy Derrick

    How to Sustain Your Business While Saying No to Clients Outside Your Niche with Brandy Derrick

    Scared to niche down? Wondering what to do with the clients outside your niche once you niche down? Co-hosts Hannah Robinson and Melissa Honan talk to Brandy Derrick from Legal Ease Bookkeeping - they discuss the benefits of having a niche, what to do with clients outside your niche, and the only time it makes sense to fire a troublesome client.
    Brandy Derrick is the owner of Legal Ease Bookkeeping - she helps attorneys grow their law practices by making financial statements easy to understand while teaching accounting professionals the ins and outs of legal bookkeeping. Brandy shares her journey into bookkeeping and what she learned running books for her father’s multiple businesses. Melissa asks Brandy about the benefits of running a virtual bookkeeping business - and what it’s like to serve clients in 27 states. Brandy describes the moment she decided to niche down and what she did to gather information about attorneys and businesses in her niche. Hannah asks Brandy what it’s like working with people who know the law from A to Z. Brandy shares how she got started in bookkeeping - and why she decided to start her own company with a specific focus on providing bookkeeping to attorneys. Hannah asks Brandy how she finds new bookkeeping clients and the places she believes her accounting leads like to hang out. Brandy reveals the pain points she endured during the first few months of her niching journey. Melissa and Brandy agree that trying to retain clients who cause a lot of friction in your business is never worth the trouble. Brandy reveals her favorite part of running a business - she also admits that running a business is not easy but can be a very rewarding journey. Melissa asks Brandy what she would recommend bookkeepers do when diving into the world of legal bookkeeping.  
    Mentioned in this episode:
    Brandy Derrick on LinkedIn
    Legal Ease Bookkeeping - legaleasebookkeeping.com
    success@ilovebookkeeping.com

    • 29 min
    Becoming an Expert in Your Niche: How Deep Should You Go? with Brooke Swan

    Becoming an Expert in Your Niche: How Deep Should You Go? with Brooke Swan

    Do you really need a niche to grow your business? If so, how deep should you go? Co-hosts Hannah Robinson and Melissa Honan talk to Brooke Swan from Clarity Bookkeeping - they discuss the process of finding a niche, how long it takes to build a strong brand within your niche, and break down a simple strategy you can use to generate more business referrals.
    Brooke Swan is the Owner and CEO of Clarity Bookkeeping and Consulting - she has helped hundreds of business owners reach their goals and even enjoy accounting. Hannah asks Brooke what made her want to niche down and why she settled on service-based businesses. Brooke describes how her business has evolved since the last time she was interviewed on ILB. Hannah asks Brooke how much time it took to completely niche down in her business. Based on her experience finding and working in one specific niche, Brooke believes building your business around a niche almost always guarantees business growth. Brooke explains the challenges of adding new services to your business - and what it means to uniquely position yourself based on price point, service quality, and service offering. Brooke reveals that her favorite thing about having a niche is the confidence that comes with understanding all types of client needs. Hannah underlines the benefits of being detail-oriented as a bookkeeper. Brooke talks about the pains of working with service-based industries - and the level of detail that goes into bookkeeping for businesses that still believe in brick-and-mortar accounting. Brooke shares her experience using Content Snare to onboard clients, collect documents, and process queries in her business - she also reveals some of the other tools she uses to serve her clients better. Brooke talks about how she built a thriving business based on referrals - and how referrals from the BNI community almost tripled the size of her business. Melissa asks Brooke what she would recommend for new bookkeepers to guarantee business growth. Brooke reveals that, as an introvert, she’s not a big fan of networking events but attends them nonetheless, for the sake of her business. Hannah, Melissa, and Brooke agree that the easiest way to get the most out of networking events is to go after building relationships instead of trying to sell.  
     
    Mentioned in this episode:
    Clarity Bookkeeping - claritybkpg.com
    success@ilovebookkeeping.com

    • 27 min

Customer Reviews

4.9 out of 5
112 Ratings

112 Ratings

PrincessBride^_^ ,

I’m Proud of You!

Ben delivers high quality and very valuable content on what feels like a never ending path to self sufficiency in the world of starting and running your own bookkeeping firm.

As a student in his course with so many ppl posting their success stories on our group’s Facebook page, Ben is never a stranger. Constantly commenting on how proud he is of everyone, making this whole experience extremely personal.

Well, I wanted to turn it around for a second and have been reflect on his accomplishments for a moment in case he reads this. Myself, and I’m sure many others, are very proud of you sir!

Thank you for being you! Keep up the great work!

Mark Amazon ,

Ben Robinson Delivers More than Just Numbers

This review is long overdue. I’ve been listening to Ben since he started his podcast and am always impressed. His common-sense approach and upbeat humor is refreshing. He can take a dry subject like bookkeeping and make it enjoyable.

Besides that - he instills a sense of hope for entrepreneurs wanting to start their own business that it’s not only possible, but it’s fun.

I enjoy the variety of guests he interviews - from the mega-successful to the just-starting out. Every single podcast has some gold nuggets that are worth listening to.

Best regards,
Carol Youmans

MissLeezard ,

Fun and informative!

This is my favorite lunchtime podcast! I always learn so much when I listen to I Love Bookkeeping, but I also love how Ben and his guests seem to have fun with the show and not make it sound stuffy. Bookkeeping is a profession that hasn’t really been in the spotlight, until perhaps recently, and it’s refreshing to hear a podcast that allows it to take center stage in a way that consistently provides useful information in an enjoyable way.

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