Helping Sells Radio

Bill Cushard
  • 5.0 (26)
  • MANAGEMENT

Helping Sells Radio is the enterprise software podcast for people who want to help customers achieve outcomes with software. We talk to technology professionals who work all over the customer journey, from marketing and sales to customer success and professional services, to unpack innovative ways people are taking a helpful approach with customers. Brought to you by ServiceRocket Media. helpingsells.substack.com

  1. 03/12/2022

    354 Andy Paul Sell without selling out

    Andy Paul is the author of his new book, "Sell without Selling Out: A Guide to Success On Your Own Terms." Guess what we talked about. Andy hooked me very early on in the book when he said that the purpose of his book is to "turn your back on salesy behaviors," which is how he defines "selling out." More about Andy: * His book: https://www.amazon.com/Sell-without-Selling-Out-Success-ebook/dp/B09G8464LL/ref=sr_1_1?keywords=selling+without+selling+out&qid=1646704184&sprefix=selling+without+se%2Caps%2C111&sr=8-1 * His website: https://www.andypaul.com/ * On Linkedin: https://www.linkedin.com/in/realandypaul/ More about ServiceRocket: * Visit ServiceRocket.com: https://www.servicerocket.com/ * On Linkedin: https://www.linkedin.com/company/servicerocket/ * On Twitter: https://twitter.com/servicerocket * On Facebook: https://www.facebook.com/ServiceRocket/ * On Instagram: https://www.instagram.com/servicerocket/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit helpingsells.substack.com

    45 min

  2. 03/11/2022

    353 Mikael Blaisdell Onboarding and the company organization chart

    We are doing a special series of episodes leading up to Rocketlane's Propel22, the world's first customer onboarding conference, in which we will talk to many of the Propel22 conference speakers to preview their talks and see what we can do to further the customer onboarding category. We all know that the best thing we can do the help customers be successful is set them up for success right from the start. In this episode we talk to Mikael Blaisdell, executive director of the Customer Success Association about his Rocketlane Propel22 talk. Register for Propel22: https://rocketlane.com/propel More about ServiceRocket: * Visit ServiceRocket.com: https://www.servicerocket.com/ * On Linkedin: https://www.linkedin.com/company/servicerocket/ * On Twitter: https://twitter.com/servicerocket * On Facebook: https://www.facebook.com/ServiceRocket/ * On Instagram: https://www.instagram.com/servicerocket/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit helpingsells.substack.com

    28 min

  3. 03/11/2022

    352 Jeff Kushmerek Adventures in software onboarding and implementations

    We are doing a special series of episodes leading up to Rocketlane's Propel22, the world's first customer onboarding conference, in which we will talk to many of the Propel22 conference speakers to preview their talks and see what we can do to further the customer onboarding category. We all know that the best thing we can do the help customers be successful is set them up for success right from the start. In this episode we talk to Jeff Kushmerek, CEO & founder of Infinite Renewals about his Rocketlane Propel22 talk. Register for Propel22: https://rocketlane.com/propel More about ServiceRocket: * Visit ServiceRocket.com: https://www.servicerocket.com/ * On Linkedin: https://www.linkedin.com/company/servicerocket/ * On Twitter: https://twitter.com/servicerocket * On Facebook: https://www.facebook.com/ServiceRocket/ * On Instagram: https://www.instagram.com/servicerocket/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit helpingsells.substack.com

    23 min

  4. 03/11/2022

    351 Star Hofer Says customer onboarding could start as early as the discovery call

    We are doing a special series of episodes leading up to Rocketlane's Propel22, the world's first customer onboarding conference, in which we will talk to many of the Propel22 conference speakers to preview their talks and see what we can do to further the customer onboarding category. We all know that the best thing we can do the help customers be successful is set them up for success right from the start. Star Hofer is vice president of customer success at PartnerStack, multi-time top customer success influencer, and a customer success mentor coach at Catalyst Software. Register for Propel22: https://rocketlane.com/propel More about ServiceRocket: * Visit ServiceRocket.com: https://www.servicerocket.com/ * On Linkedin: https://www.linkedin.com/company/servicerocket/ * On Twitter: https://twitter.com/servicerocket * On Facebook: https://www.facebook.com/ServiceRocket/ * On Instagram: https://www.instagram.com/servicerocket/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit helpingsells.substack.com

    31 min

  5. 03/10/2022

    350 Peter Armaly Building a better strategy for effective go live

    We are doing a special series of episodes leading up to Rocketlane's Propel22, the world's first customer onboarding conference, in which we will talk to many of the Propel22 conference speakers to preview their talks and see what we can do to further the customer onboarding category. We all know that the best thing we can do the help customers be successful is set them up for success right from the start. Peter Armaly is VP of Customer Success at ESG, advisor and board member and former customer exec at Oracle, BMC Software, and Eloqua. Register for Propel22: https://rocketlane.com/propel More about ServiceRocket: * Visit ServiceRocket.com: https://www.servicerocket.com/ * On Linkedin: https://www.linkedin.com/company/servicerocket/ * On Twitter: https://twitter.com/servicerocket * On Facebook: https://www.facebook.com/ServiceRocket/ * On Instagram: https://www.instagram.com/servicerocket/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit helpingsells.substack.com

    24 min

  6. 03/09/2022

    349 Rod Cherkas Packaging your services offerings to support fast growth

    We are doing a special series of episodes leading up to Rocketlane's Propel22, the world's first customer onboarding conference, in which we will talk to many of the Propel22 conference speakers to preview their talks and see what we can do to further the customer onboarding category. We all know that the best thing we can do the help customers be successful is set them up for success right from the start. Rod Cherkas is the CEO of HelloCCO, a strategy consultancy and advisory firm to CCOs. His Propel22 talk is about packing services offerings to support fast growth. Register for Propel22: https://rocketlane.com/propel More about ServiceRocket: * Visit ServiceRocket.com: https://www.servicerocket.com/ * On Linkedin: https://www.linkedin.com/company/servicerocket/ * On Twitter: https://twitter.com/servicerocket * On Facebook: https://www.facebook.com/ServiceRocket/ * On Instagram: https://www.instagram.com/servicerocket/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit helpingsells.substack.com

    25 min

  7. 03/08/2022

    348 Irit Eizips Redesign customer onboarding to deliver first value

    We are doing a special series of episodes leading up to Rocketlane's Propel22, the world's first customer onboarding conference, in which we will talk to many of the Propel22 conference speakers to preview their talks and see what we can do to further the customer onboarding category. We all know that the best thing we can do the help customers be successful is set them up for success right from the start. Irit Eizips is the chief customer officer and CEO of CSM Practice, the leading customer success strategy firm for executives. Register for Propel22: https://rocketlane.com/propel More about ServiceRocket: * Visit ServiceRocket.com: https://www.servicerocket.com/ * On Linkedin: https://www.linkedin.com/company/servicerocket/ * On Twitter: https://twitter.com/servicerocket * On Facebook: https://www.facebook.com/ServiceRocket/ * On Instagram: https://www.instagram.com/servicerocket/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit helpingsells.substack.com

    23 min

  8. 03/08/2022

    347 Donna Weber Who thinks you are customer-centric: you or your customers?

    We are doing a special series of episodes leading up to Rocketlane's Propel22, the world's first customer onboarding conference, in which we will talk to many of the Propel22 conference speakers to preview their talks and see what we can do to further the customer onboarding category. We all know that the best thing we can do the help customers be successful is set them up for success right from the start. Donna Weber runs Springboard Solutions and is author of "Onboarding Matters: How Successful Companies Transform New Customers into Loyal Champions." Register for Propel22: https://rocketlane.com/propel More about ServiceRocket: * Visit ServiceRocket.com: https://www.servicerocket.com/ * On Linkedin: https://www.linkedin.com/company/servicerocket/ * On Twitter: https://twitter.com/servicerocket * On Facebook: https://www.facebook.com/ServiceRocket/ * On Instagram: https://www.instagram.com/servicerocket/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit helpingsells.substack.com

    26 min
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5
out of 5
26 Ratings

About

Helping Sells Radio is the enterprise software podcast for people who want to help customers achieve outcomes with software. We talk to technology professionals who work all over the customer journey, from marketing and sales to customer success and professional services, to unpack innovative ways people are taking a helpful approach with customers. Brought to you by ServiceRocket Media. helpingsells.substack.com

Information

  • Creator
    Bill Cushard
  • Years Active
    2016 - 2022
  • Episodes
    355
  • Rating
    Clean
  • Copyright
    © Bill Cushard, ServiceRocket Media
  • Show Website
    Helping Sells Radio