Leadership Today - Practical Tips For Leaders

Andrew Beveridge

Practical tips for leaders. Hosted by psychologist and founder of Leadership Today - Andrew Beveridge. Leadership Today is a weekly leadership podcast for managers, team leaders and executives who want practical, evidence-based leadership advice. Hosted by psychologist Andrew Beveridge, each episode translates the latest leadership and organisational psychology research into simple strategies you can use immediately. Discover practical tips on leadership, management, coaching, emotional intelligence, difficult conversations, delegation, employee motivation, psychological safety, team effectiveness, change leadership and workplace performance. Go to www.leadership.today for episodes and more information.

  1. 5d ago

    Does Your Team Think the Relationship is as Good as You Do?

    Summary Leaders can easily assume they have stronger relationships with employees than employees themselves experience. New research shows that this mismatch can reduce psychological safety and make people less likely to speak up. This episode looks at how leaders can test their assumptions and make it easier for people to raise concerns.   Transcript Hello and welcome to episode 239 of the Leadership Today podcast, where each week we share practical tips to improve your leadership. This week we look at how leaders and their teams rate the quality of their relationships, and the impact on whether people feel confident to speak up. Most leaders think they have a pretty clear view about the relationships they have with people in their team.  The problem is that relationships involve two people, and the other person may not see things in quite the same way. A recent study looked at leader-member relationships from both sides. The researchers collected data from 496 employees and 139 leaders and examined how closely leaders and employees agreed about the quality of their relationship. They then looked at psychological safety and whether employees were willing to speak up with ideas, concerns and suggestions. As you might expect, relationships were strongest when both the leader and employee saw them positively. But the more interesting finding was what happened when the leader rated the relationship more positively than the employee did. In those situations, psychological safety was particularly low. Leaders can easily overestimate how safe they are to talk to. We know our own intentions. We know that we want people to raise concerns and challenge our thinking. But employees are making a different judgement. They're trying to work out what is likely to happen if they disagree, raise a problem or tell us something we don't really want to hear. A leader might think, "My door is always open", while an employee is thinking, "Yes, but I'm not sure how they'll respond if I tell them the project isn't working". Those two people are describing the same relationship very differently. The challenge is that leaders who think the relationship is already strong may not do much to improve it. If someone rarely disagrees with us, we can interpret that as evidence that everything is going well, when it may simply mean they're being cautious. One useful thing to do is look for behavioural evidence rather than relying on your own sense of the relationship. Does the person ever disagree with you? Do they bring you bad news early? Do they raise concerns before they become problems? Do they offer a different view when you've already expressed a preference? You can also make it easier for people to tell you how the relationship is working for them. Rather than asking, "Is everything okay?", which will usually produce "yes", try something more specific. You might ask, "What could I do that would make it easier for you to raise concerns with me?" or "Is there anything I do that makes it harder for you to disagree?" Of course, asking the question is only useful if you respond well to the answer. If someone takes a risk and gives you feedback, becoming defensive teaches them something very quickly about how safe the relationship really is. Leaders don't get to decide on their own whether a relationship is strong. What matters is how both people experience it. So this week, think about someone in your team you believe you have a very good relationship with. Then ask yourself a slightly uncomfortable question: what evidence do I have that they would describe it the same way? Thanks for listening, and I look forward to speaking with you again next week.   Research: Pahng, P. H., Fuller, R., Kwak, J. S., & Kang, S. M. (2026). Same Playbook, Safer Plays: Leader-Member Alignment and Employee Voice. International Journal of Business Communication. Advance online publication. https://doi.org/10.1177/23294884261476053   Leadership Today On-Demand Special Offer We have a great deal for podcast listeners on our Leadership Today On-Demand subscription. Just go to www.leadershiptoday.com and checkout using the promo code PODCAST for 25% off an annual subscription. Leadership Today On-Demand is a video subscription service that allows you to work on your leadership in your own time and at your own pace. It is available online and through our Apple iOS and Android apps for phones and tablets. Our mission is to help you to become an even better leader. Your subscription brings together all of our video content in one place including: - Five online courses with workbooks - Five five day challenges with workbooks - Nineteen recorded webinars - A searchable library of 170+ "how to" quick videos on a range of leadership challenges That's over $4,500 of content for less than the price of a single online course. And there are more videos added each week.   Get Connected Find out ways to get connected here: https://leadership.today/connect

  2. Aug 31 ·  Bonus

    Interview - Dr Gleb Tsipursky - Helping Teams Embrace AI

    AI adoption isn't just a technology challenge - it's a leadership and psychology challenge. In this episode of Leadership Today, Andrew Beveridge speaks with behavioural scientist, author and CEO of Disaster Avoidance Experts, Dr Gleb Tsipursky. Drawing on his new book, The Psychology of AI Adoption at Work: From Resistance to Results, Gleb explains why many AI initiatives fail to deliver a return and what leaders can do differently. They explore the three emotional barriers that often hold employees back: fear of job loss, threats to professional identity, and the social stigma associated with using AI. Gleb shares practical ways to respond, from giving people greater clarity about job security and beginning with tasks they dislike, to role-modelling responsible AI use, providing tailored training, and creating safe spaces for employees to share what is working. The conversation also looks ahead to a workplace where people increasingly manage teams of AI agents. Andrew and Gleb discuss how this shift could reshape roles, career pathways and leadership - and why skills such as critical evaluation, editing, agent management and sound judgement will become even more valuable. In this episode: - Why focusing on technology alone leads many AI initiatives off track - The three psychological barriers to AI adoption - How leaders can reduce fear and resistance while building trust - Why starting with frustrating, repetitive tasks can create momentum - How role-modelling, training and shared learning can reduce "shadow AI" - The role of governance and clear guardrails in enabling faster adoption - Why employees may become managers of AI agents - How AI could reshape organisational structures and future career paths - Practical examples of using AI to improve both efficiency and effectiveness If you're leading AI adoption - or trying to help your team engage with it more confidently - this episode offers an evidence-informed and practical place to start. You can find out more about Dr Gleb Tsipursky's new book here: https://disasteravoidanceexperts.com/aibook/  You can purchase the book via Amazon here: https://www.amazon.com/Psychology-AI-Adoption-Work-Resistance  Learn more about Dr Gleb Tsipursky here: https://disasteravoidanceexperts.com/ 00:00 — Introduction 02:34 — Gleb's background and interest in decision-making 04:43 — Why organisational AI initiatives go wrong 08:10 — The three emotional barriers to AI adoption 14:33 — Reducing employees' fear of job loss 18:22 — Responding to professional identity threats 24:25 — Tackling shame and "shadow AI" 27:50 — Training and shared learning 30:36 — Governance and clear guardrails 32:01 — How AI may reshape organisational structures 34:30 — Employees as managers of AI agents 38:23 — AI, robotics, and physical work 42:06 — Building workflows with multiple AI agents 47:39 — Measuring efficiency and effectiveness 51:17 — Further resources and the book 53:17 — Final leadership takeaways

  3. Aug 28

    Remember What It Was Like to Be a Beginner

    Summary The better we become at something, the harder it can be to remember what it was like not to know. New research shows that experts give more useful and actionable advice when they reconnect with their own experience as beginners. This episode explores a simple way leaders can become better coaches and teachers.   Transcript Hello and welcome to episode 238 of the Leadership Today podcast, where each week we share practical tips to improve your leadership. This week we look at a challenge that comes with becoming more experienced: the better we become at something, the harder it can be to explain it to someone who's just starting out. Think about something you've done hundreds or perhaps thousands of times. It might be running a meeting, preparing a report, handling a difficult customer, using a particular system or having a performance conversation. After enough practice, many of the steps become almost automatic. You don't consciously think about everything you're doing because you've built up knowledge and patterns that allow you to work quickly. That's usually a good thing, but it creates a challenge when someone less experienced asks us for advice. We can forget what it was like not to know what we now know. A new study published in the Academy of Management Journal explores this problem. The research looked at what happens when experts reconnect with what they call a beginner's mind. Rather than simply remembering an event from the past, people were encouraged to mentally revisit what it actually felt like to be a novice in that particular area. Across studies involving managers and musicians, taking on a beginner's mind made a difference to the advice experts provided. When experienced people reconnected with their former beginner state, their advice became more concrete. And importantly, the novices receiving that advice rated it as more useful and were more willing to act on it. It helps explain something we see constantly at work. An experienced leader might tell a new supervisor, "You just need to have a clear conversation and hold them accountable." That sounds perfectly sensible to someone who has handled dozens of performance conversations. But the new leader may still be wondering: How do I actually start the conversation? What words do I use? What happens if they become defensive? What should I prepare beforehand? Expertise compresses all of those little steps. Once something feels obvious to us, we stop mentioning the things that no longer require conscious thought. That's why telling someone to "communicate more effectively", "delegate properly" or "think strategically" often isn't particularly helpful. The advice describes the destination without helping the person with the journey. There are three practical ways leaders can use this research. First, before giving advice, briefly remember your own first attempt. Think back to when you genuinely didn't know what to do. What were you worried about? What confused you? What did you misunderstand? What would you have wanted someone to tell you at that point? That mental exercise may help you notice assumptions that your expertise now hides from you. Second, make your advice behavioural. Instead of saying, "You need to delegate more", describe what the person could actually do. You might say, "Choose one task this week, explain the outcome you're looking for, ask the person how they would approach it, agree when you'll check in, and resist taking the task back unless there's a genuine risk." Concrete advice is easier to act on. Third, check what the other person already knows. Before launching into an explanation, ask, "What have you tried so far?" or "Talk me through how you'd approach it." That helps you pitch your advice at the right level and also encourages the other person to think rather than simply waiting for your answer. Expertise doesn't automatically make us good teachers or coaches. In fact, expertise can sometimes get in the way because it makes the difficult look obvious. Great leaders benefit from traveling back to their own beginning so they can help someone else move forward.   Reference Zhang, T. (2026). Back to the beginning: Rediscovering a beginner's mind enhances advice provision to novices. Academy of Management Journal. Advance online publication. https://doi.org/10.5465/amj.2023.0816.   Leadership Today On-Demand Special Offer We have a great deal for podcast listeners on our Leadership Today On-Demand subscription. Just go to www.leadershiptoday.com and checkout using the promo code PODCAST for 25% off an annual subscription. Leadership Today On-Demand is a video subscription service that allows you to work on your leadership in your own time and at your own pace. It is available online and through our Apple iOS and Android apps for phones and tablets. Our mission is to help you to become an even better leader. Your subscription brings together all of our video content in one place including: - Five online courses with workbooks - Five five day challenges with workbooks - Nineteen recorded webinars - A searchable library of 170+ "how to" quick videos on a range of leadership challenges That's over $4,500 of content for less than the price of a single online course. And there are more videos added each week.   Get Connected Find out ways to get connected here: https://leadership.today/connect

  4. Aug 21

    The Hidden Bias in Performance Reviews

    Summary Some employees are especially good at adapting their behaviour and creating positive impressions, but does that mean they actually perform better? A new meta-analysis suggests self-monitoring predicts supervisor performance ratings more than objective performance outcomes. This episode explores how leaders can distinguish genuine contribution from the appearance of performance.   Transcript Hello and welcome to episode 237 of the Leadership Today podcast, where each week we share practical tips to improve your leadership. This week we look at a subtle bias that can influence performance reviews: confusing someone's ability to manage impressions with their actual performance. Some people are naturally very good at reading a room. They notice what other people expect, adapt how they present themselves and adjust their behaviour to fit different situations. Psychologists call this self-monitoring. High self-monitors are socially skilled. They recognise when to speak up, when to hold back and how to present their contribution in a way that resonates with different people. Those can all be useful capabilities at work. For years, research has suggested that self-monitoring is also associated with job performance. But a new meta-analysis asks an interesting question: are high self-monitors actually performing better, or are they simply better at being seen as high performers? The researchers analysed 35 samples and found a modest overall relationship between self-monitoring and job performance. But when they examined how performance was measured, they found that the relationship appeared when supervisors rated performance, but not when performance was assessed using more objective outcome measures. This indicates that at least part of the apparent performance advantage comes from influencing the person doing the rating rather than actual performance. Most workplaces don't measure performance perfectly. Leaders form impressions based on conversations, meetings, presentations, emails and the things they happen to observe. Employees who are skilled at recognising what the manager values may naturally become more visible in those settings. Meanwhile, another employee may quietly produce excellent work without drawing much attention to it. The danger is that we start treating visibility as performance. Someone who speaks confidently in meetings can appear more capable than someone whose contribution is less visible. Someone who regularly updates the boss can appear more productive than someone who simply gets the work done. There are three practical ways leaders can reduce this bias. First, define performance before evaluating the person. Be clear about the results, behaviours and standards that matter for the role. It's much easier for impressions to take over when performance expectations are vague. Second, use multiple sources of evidence. Look at outcomes, feedback from others, customer impact and observable contribution rather than relying solely on your overall impression. Ask yourself, "What evidence would I use to explain this rating to someone who has never met this employee?" Third, look for invisible contribution. Who solves problems quietly? Who helps colleagues without drawing attention to it? Who consistently produces reliable work but rarely talks about it? Strong performance isn't always highly visible. This doesn't mean socially skilled employees are intentionally manipulating leaders to receive a more favourable performance evaluation. However, we need to be careful not to allow presentation skills to substitute for evidence when evaluating performance. Performance and the appearance of performance are not the same thing. Great leaders don't ignore impressions, but they make sure those impressions are tested against evidence.   Reference Moser, K., Ebner, K., Iliescu, D., & Sîrbu, A.-A. (2026). Self-monitoring and job performance: Substance or style? A meta-analysis. Journal of Occupational and Organizational Psychology.   Leadership Today On-Demand Special Offer We have a great deal for podcast listeners on our Leadership Today On-Demand subscription. Just go to www.leadershiptoday.com and checkout using the promo code PODCAST for 25% off an annual subscription. Leadership Today On-Demand is a video subscription service that allows you to work on your leadership in your own time and at your own pace. It is available online and through our Apple iOS and Android apps for phones and tablets. Our mission is to help you to become an even better leader. Your subscription brings together all of our video content in one place including: - Five online courses with workbooks - Five five day challenges with workbooks - Nineteen recorded webinars - A searchable library of 170+ "how to" quick videos on a range of leadership challenges That's over $4,500 of content for less than the price of a single online course. And there are more videos added each week.   Get Connected Find out ways to get connected here: https://leadership.today/connect

  5. Aug 14

    The Go-To Person Trap

    Summary Every team seems to have someone everybody goes to for help. New research shows that leaders may unintentionally create these go-to employees through the people they visibly rely on, increasing burnout without necessarily improving performance ratings. Discover how to spread expertise without exhausting your most dependable people.   Transcript Hello and welcome to the Leadership Today podcast, where each week we share practical tips to improve your leadership. This week we look at how the person everyone relies on can gradually become overloaded, and what to do about it. Most teams have a go-to person. They're the colleague people approach when they are unsure what to do, when something needs fixing, or when a deadline is approaching. They know how things work, they are reliable, and they are usually generous with their time. Having someone like that in a team can seem like an enormous advantage, but new research suggests there may be a hidden cost. The researchers began with an interesting question. When someone needs help at work, how do they decide who to approach? We might assume that people carefully consider who has the right expertise for the particular problem. Sometimes they probably do. But that requires knowledge and effort, and often we use shortcuts instead. One shortcut appears to be looking at who the leader relies on. If the manager regularly goes to one particular person for advice, information or assistance, other team members notice. They infer that this person must be knowledgeable, capable and safe to approach. The researchers describe this as an "imitate-the-successful" shortcut. Rather than asking, "Who is best qualified to help me with this particular problem?", people effectively ask, "Who does the boss go to?" Over time, those individual decisions accumulate. The same employee receives more questions, more requests for advice and more interruptions. Eventually, they become the unofficial go-to person for an increasingly broad range of issues. There is obviously an upside. Being trusted and relied upon can be rewarding. It can indicate expertise and provide opportunities to contribute beyond the formal boundaries of a role. But the research also identified an important downside. Go-to employees experienced greater burnout without necessarily receiving higher performance ratings as a result. That creates a real leadership risk. Some of our most capable people may be doing a large amount of invisible work that never appears in their position description or performance measures. Each individual request may only take five or ten minutes, but collectively those interruptions can consume a significant part of the working week. The irony is that leaders may contribute to the pattern because they trust the person. We rely on them because they are capable, and our visible reliance signals to everyone else that they should do the same. The reward for being reliable becomes even more work. There are three practical things leaders can do. First, notice where the requests are going. Ask yourself who people approach when they are stuck. You can also ask your team where they go for different kinds of help. If one name appears repeatedly across unrelated areas, you may have developed a dependency rather than simply recognising expertise. Second, distribute expertise deliberately. Instead of always approaching the same trusted employee, involve other people and make their expertise visible. You might say, "Sarah knows this process really well, so speak with her about that," or ask different team members to lead particular areas. The goal is to create several places people can go rather than one human help desk. Third, recognise helping as real work. If someone is regularly supporting colleagues, factor that into their workload and performance conversations. Do not give them a full individual workload and then treat all of the helping as something they should somehow squeeze in around the edges. There is also a useful question you can ask your go-to person: "How much of your week is spent helping other people get their work done?" The answer may surprise you. The key takeaway is that becoming the person everyone trusts can look like success while quietly becoming a source of overload. Great leaders build capability across the team rather than allowing dependence to accumulate around one highly capable person. So take a look at your team this week. Who has become the person everyone goes to? And perhaps more importantly, what are you doing as the leader that might be reinforcing that pattern? Thanks for listening, and I look forward to speaking with you again next week.   Reference Frank, E. L., Matta, F. K., Nakos, O. M., & Rodell, J. B. (2026). How the boss's "right hand" becomes the group's "go-to": Leader–member exchange as a heuristic cue for everyday asks. Journal of Applied Psychology. https://doi.org/10.1037/apl0001401   Leadership Today On-Demand Special Offer We have a great deal for podcast listeners on our Leadership Today On-Demand subscription. Just go to www.leadershiptoday.com and checkout using the promo code PODCAST for 25% off an annual subscription. Leadership Today On-Demand is a video subscription service that allows you to work on your leadership in your own time and at your own pace. It is available online and through our Apple iOS and Android apps for phones and tablets. Our mission is to help you to become an even better leader. Your subscription brings together all of our video content in one place including: - Five online courses with workbooks - Five five day challenges with workbooks - Nineteen recorded webinars - A searchable library of 170+ "how to" quick videos on a range of leadership challenges That's over $4,500 of content for less than the price of a single online course. And there are more videos added each week.   Get Connected Find out ways to get connected here: https://leadership.today/connect

  6. Aug 7

    How to Help Your Team Feel Heard

    Episode 235 - How To Help Your Team Feel Heard   Summary Most leaders understand the importance of listening, but far fewer understand what great listening actually looks like. Discover the research behind high-quality listening and why helping people feel genuinely heard can improve trust, engagement, wellbeing, and retention.   Transcript Hello and welcome to episode 235 of the Leadership Today podcast, where each week we share practical tips to improve your leadership. This week we explore the research behind high-quality listening and why helping people feel genuinely heard can improve trust, engagement, wellbeing, and retention. Most leaders would agree that listening is important. In fact, if you ask people to describe the best leaders they've worked with, listening often appears near the top of the list. And yet, listening is one of those skills that can be easy to talk about and surprisingly difficult to do well. Part of the challenge is that we often think of listening as a communication technique. We focus on maintaining eye contact, nodding, paraphrasing, and asking questions. While those behaviours can be helpful, research suggests that what matters most is whether the other person genuinely feels heard and understood. What we're after instead is high-quality listening. Researchers who reviewed more than two decades of listening research identified three key elements of high-quality listening. First, giving someone your full attention. Second, genuinely seeking to understand what they mean, not just the words they're saying. And third, approaching the conversation with openness and curiosity rather than judgement. When people experience this type of listening they become less defensive, more reflective, and more willing to share information and ideas. In other words, good listening doesn't just help people feel better - it changes the quality of the conversation itself. Other recent research has also found that improving listening skills as a leader can reduce burnout and decrease people's intentions to leave an organisation. That's a useful reminder that listening can have a meaningful impact on wellbeing, engagement, and retention. So what can leaders do? First, focus on understanding before solving. Many leaders hear a problem and immediately jump to advice or solutions. Instead, try asking a question that checks your understanding. Something like, "So if I've understood correctly, the real challenge is…" This not only helps clarify the issue, it also demonstrates that you've genuinely been listening. Second, remove distractions whenever possible. If you're having an important conversation, put your phone away, close unnecessary applications, and give the other person your full attention. People notice very quickly when you're only partially present, and it often changes what they're willing to share. Third, become more comfortable with silence. Most of us feel pressure to respond immediately. Yet some of the most valuable insights emerge after a pause. When someone finishes speaking, resist the urge to jump in straight away. Give them a little space. You may find there's more they want to say. Remember that listening isn't just about gathering information - it's about helping people feel understood. And when people feel understood, they're more likely to trust, engage, contribute, and collaborate. As leaders, one of the most valuable things we can offer isn't a solution or an answer. Sometimes it's simply our full attention.   Research references: Kluger, A. N., & Itzchakov, G. (2022). The Power of Listening at Work. Annual Review of Organizational Psychology and Organizational Behavior, 9, 121 to 146. https://www.annualreviews.org/content/journals/10.1146/annurev-orgpsych-012420-091013   Itzchakov, G., et al. (2023). Learning to listen: Downstream effects of listening training on employees' relatedness, burnout, and turnover intentions. Human Resource Management, 62(5), 731 to 752. https://onlinelibrary.wiley.com/doi/full/10.1002/hrm.22103   Leadership Today On-Demand Special Offer We have a great deal for podcast listeners on our Leadership Today On-Demand subscription. Just go to www.leadershiptoday.com and checkout using the promo code PODCAST for 25% off an annual subscription. Leadership Today On-Demand is a video subscription service that allows you to work on your leadership in your own time and at your own pace. It is available online and through our Apple iOS and Android apps for phones and tablets. Our mission is to help you to become an even better leader. Your subscription brings together all of our video content in one place including: - Five online courses with workbooks - Five five day challenges with workbooks - Nineteen recorded webinars - A searchable library of 170+ "how to" quick videos on a range of leadership challenges That's over $4,500 of content for less than the price of a single online course. And there are more videos added each week.   Get Connected Find out ways to get connected here: https://leadership.today/connect

  7. Jul 31

    The Hidden Motivation Trade-Off in Hybrid Work

    Summary Hybrid work isn't simply about where people are most productive. New research shows that working remotely tends to satisfy our need for autonomy, while office days strengthen our sense of connection, with both playing a vital role in sustaining motivation. Rather than debating attendance, effective leaders intentionally design office days for collaboration and relationship building, and remote days for focused, independent work.   Transcript Hello and welcome to episode 234 of the Leadership Today podcast, where each week we share practical tips to improve your leadership. This week we look at the hidden motivation trade-off in hybrid work. The debate about hybrid work often comes down to a single question: where are people most productive? Are they better off working from home or in the office? While that's an understandable question, new research suggests it may not be the most helpful one. Instead of asking where people work best, perhaps we should be asking which psychological needs are being met in each environment. A recent diary study published in the European Journal of Work and Organizational Psychology followed 187 employees over ten working days, collecting almost 3,000 daily observations. Rather than simply measuring productivity or job satisfaction, the researchers looked at three fundamental psychological needs identified in Self-Determination Theory: autonomy, competence and relatedness. Autonomy is our need to feel we have choice and control over our work. Competence is our need to feel capable and effective. Relatedness is our need to feel connected to other people. These three needs are important because they underpin high-quality motivation. When they're met, people are more likely to feel engaged, energised and willing to contribute. When they're frustrated, motivation tends to become more controlled, draining and less sustainable. The findings paint a much more nuanced picture of hybrid work than many headlines suggest. On remote workdays, employees experienced greater autonomy. They felt they had more control over how they structured their work and, importantly, they maintained their energy better throughout the day. The researchers found that this greater sense of autonomy was associated with lower declines in energy during the afternoon and evening. However, there was a trade-off. On office days, employees experienced greater relatedness. They felt more connected to the people around them. While office work didn't provide the same autonomy benefits, it did satisfy an equally important psychological need to belong. This suggests that the question isn't whether remote work is better than office work, or vice versa. Each environment appears to support different aspects of motivation. For leaders, this changes the conversation. Rather than arguing about how many days people should be in the office, we should be asking what each day is designed to achieve. If someone comes into the office simply to spend eight hours attending virtual meetings with headphones on, they've probably lost much of the autonomy of working from home without gaining the connection that office work can provide. Likewise, if someone works remotely every day without meaningful interaction, they may enjoy greater independence but gradually lose the sense of belonging that helps teams perform well over time. The best hybrid leaders think less about attendance and more about purpose. Office days should be designed around the activities that benefit most from human connection. Coaching conversations, creative problem-solving, mentoring, relationship building, onboarding new team members and tackling complex issues together are all likely to benefit from being face-to-face. Remote days, on the other hand, can be protected for focused work, thoughtful analysis, writing, planning and tasks that benefit from uninterrupted concentration and greater flexibility. This research also reminds us that motivation isn't like one bucket that we are either filling or depleting. Motivation is shaped by the environment leaders create. We influence motivation every time we decide how work is organised, how meetings are scheduled and how much choice people have over the way they complete their work. There are three practical areas you can consider this week. First, look at your team's calendar. Are office days genuinely designed around collaboration and connection, or are people simply working alone in a different location? Second, think about remote work. Are people given enough autonomy to benefit from working remotely, or have online meetings gradually filled every available hour? Finally, ask your team a simple question: "When do you feel most energised during your working week?" Their answers may tell you far more than another debate about office attendance. The key takeaway is that hybrid work isn't primarily a location challenge. It's a motivation design challenge. Remote work tends to support autonomy. Office work tends to support connection. Great leaders understand that both needs matter, and they intentionally design work so their people experience the benefits of each. As always the reference we used is in the show notes. If you did enjoy this episode, please take a few moments to rate and review it on your preferred podcast player - that helps others to find it. Have a great week.   Reference Olafsen, A. H., Kujanpää, M., Stenling, A., Tafvelin, S., & Bentzen, M. (2026). Daily need experiences across office and remote workdays. European Journal of Work and Organizational Psychology.     Leadership Today On-Demand Special Offer We have a great deal for podcast listeners on our Leadership Today On-Demand subscription. Just go to www.leadershiptoday.com and checkout using the promo code PODCAST for 25% off an annual subscription. Leadership Today On-Demand is a video subscription service that allows you to work on your leadership in your own time and at your own pace. It is available online and through our Apple iOS and Android apps for phones and tablets. Our mission is to help you to become an even better leader. Your subscription brings together all of our video content in one place including: - Five online courses with workbooks - Five five day challenges with workbooks - Nineteen recorded webinars - A searchable library of 170+ "how to" quick videos on a range of leadership challenges That's over $4,500 of content for less than the price of a single online course. And there are more videos added each week.   Get Connected Find out ways to get connected here: https://leadership.today/connect

  8. Jul 24

    Bored, Busy and Burned Out

    Summary Being busy does not protect people from boredom, and boredom does not mean someone has spare capacity. New research shows employees can be bored and burned out at the same time. This episode explores how role conflict, limited autonomy and poorly designed work create this combination, and what leaders can do about it.   Transcript Hello and welcome to the Leadership Today podcast, where each week we share practical tips to improve your leadership. In this episode we explore whether it's possible to be both bored and burned out, and what that means for us at work. We often think of boredom and burnout as opposites. A bored employee does not have enough to do, while a burned-out employee has far too much. One needs more work and the other needs less. But new research suggests that this neat distinction does not reflect how people actually experience work. Research shows it is possible to be extremely busy and still be bored. It is also possible to be both bored and burned out at the same time. A recent longitudinal study examined different profiles of boredom, burnout and work engagement. Rather than assuming every employee fell somewhere on a simple line from disengaged to engaged, the researchers found several distinct combinations. Some people experienced the familiar pattern of high burnout and low engagement. Others experienced boredom and burnout together. At first, that may sound contradictory. But think about a person whose day is packed with repetitive tasks, constant interruptions, unclear priorities and unnecessary administration. They may be exhausted by the volume and fragmentation of the work while also feeling under-stimulated by its content. They have too much to do, but it still doesn't feel challenging, meaningful or worthwhile. That is one reason simply reducing workload may not solve every wellbeing problem. Managing workload matters enormously, but the design and quality of the work matter too. The research found that role conflict predicted less favourable wellbeing profiles. When people face incompatible expectations or competing priorities, they expend significant energy without necessarily experiencing progress or purpose. By contrast, autonomy, learning opportunities and cognitive demands were associated with healthier wellbeing patterns. Cognitive demands do not mean overwhelming people with complexity. They involve providing enough challenge to keep work interesting and engaging. There are three practical implications for leaders from this research: First, don't just look at workload alone. Someone can have a full calendar and an overflowing task list while still feeling deeply under-challenged. Ask not only, "How much work do you have?" but also, "Which parts of your work are energising or stretching you?" Second, reduce role conflict. Clarify priorities when expectations compete. If everything is urgent, people can spend enormous amounts of energy shifting between demands without feeling they have accomplished anything meaningful. Leaders add value by deciding what matters most. Third, increase healthy challenge and autonomy. Look for opportunities to give people ownership, involve them in problem-solving, rotate responsibilities or build new skills. The goal is not to add more tasks - it is to create better work. It is also worth paying attention to mixed signals. A person who appears disengaged may not lack motivation. They may be depleted by the wrong kind of demands. Someone who asks for more challenging work may not have spare capacity. They may be looking for work that feels more worthwhile than the tasks currently exhausting them. The takeaway is that wellbeing is not simply about how hard people work. It is also about what they are working on, how much control they have and whether the work provides clarity, learning and meaning. Great leaders do not just manage the quantity of work. They improve its quality. As always the reference used in this podcast is in the show notes. Have a great week.   Reference Toscanelli, C., Parmentier, M., Urbanavičiūtė, I., & Hirschi, A. (2026). The dynamics of well-being at work: Longitudinal profiles of boredom, burnout, and work engagement. European Journal of Work and Organizational Psychology. Advance online publication. https://doi.org/10.1080/1359432X.2026.2699462   Leadership Today On-Demand Special Offer We have a great deal for podcast listeners on our Leadership Today On-Demand subscription. Just go to www.leadershiptoday.com and checkout using the promo code PODCAST for 25% off an annual subscription.  Leadership Today On-Demand is a video subscription service that allows you to work on your leadership in your own time and at your own pace. It is available online and through our Apple iOS and Android apps for phones and tablets. Our mission is to help you to become an even better leader. Your subscription brings together all of our video content in one place including: - Five online courses with workbooks  - Five five day challenges with workbooks - Nineteen recorded webinars  - A searchable library of 170+ "how to" quick videos on a range of leadership challenges  That's over $4,500 of content for less than the price of a single online course. And there are more videos added each week.   Get Connected Find out ways to get connected here: https://leadership.today/connect

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Practical tips for leaders. Hosted by psychologist and founder of Leadership Today - Andrew Beveridge. Leadership Today is a weekly leadership podcast for managers, team leaders and executives who want practical, evidence-based leadership advice. Hosted by psychologist Andrew Beveridge, each episode translates the latest leadership and organisational psychology research into simple strategies you can use immediately. Discover practical tips on leadership, management, coaching, emotional intelligence, difficult conversations, delegation, employee motivation, psychological safety, team effectiveness, change leadership and workplace performance. Go to www.leadership.today for episodes and more information.