37 episodes

We’ve got two listening delights for you on this channel, folks! 😲

The first is Travel Agent Chatter (TAC), a spotlight interview of a wide variety of travel advisors that we publish every quarter.

The second is our shorter, but more frequent Friday 15 series, where every Friday we answer your travel industry questions for — you guessed it — 15 minutes!

Travel Agent Chatter -- a Host Agency Reviews audio series -- talks about all things travel. We specialize in-depth interviews with travel agents from all walks of life.

Whether you’re a new or experienced travel advisor, we help you up your game by sharing where other travel agencies have found success and offering inspiring stories from the front lines!

Transcripts, videos and show notes of the TAC episodes can be found at https://hostagencyreviews.com/TAC

And every Friday at 12pm CT we publish the Friday 15 to our TAC feed. It’s 15 minutes over the lunch hour, where we answer your travel industry questions. Submit your questions and watch videos of the Friday 15 at https://hostagencyreviews.com/friday15.

Travel Agent Chatter and the Friday 15 are hosted by Steph Lee, the founder of the website Host Agency Reviews and travel industry veteran. She's insatiably curious. A lover of travel, writing, gardening & the stars. Most importantly, she ♥'s her dogs, Fennec and Orion!

Travel Agent Chatter | Starting and Growing Your Travel Agency Steph Lee | Travel Industry Veteran, Founder Host Agency Reviews

    • Business
    • 5.0 • 55 Ratings

We’ve got two listening delights for you on this channel, folks! 😲

The first is Travel Agent Chatter (TAC), a spotlight interview of a wide variety of travel advisors that we publish every quarter.

The second is our shorter, but more frequent Friday 15 series, where every Friday we answer your travel industry questions for — you guessed it — 15 minutes!

Travel Agent Chatter -- a Host Agency Reviews audio series -- talks about all things travel. We specialize in-depth interviews with travel agents from all walks of life.

Whether you’re a new or experienced travel advisor, we help you up your game by sharing where other travel agencies have found success and offering inspiring stories from the front lines!

Transcripts, videos and show notes of the TAC episodes can be found at https://hostagencyreviews.com/TAC

And every Friday at 12pm CT we publish the Friday 15 to our TAC feed. It’s 15 minutes over the lunch hour, where we answer your travel industry questions. Submit your questions and watch videos of the Friday 15 at https://hostagencyreviews.com/friday15.

Travel Agent Chatter and the Friday 15 are hosted by Steph Lee, the founder of the website Host Agency Reviews and travel industry veteran. She's insatiably curious. A lover of travel, writing, gardening & the stars. Most importantly, she ♥'s her dogs, Fennec and Orion!

    Friday 15: IATA/IATAN Card, E&O Insurance, Active Military/Veteran Host Discounts

    Friday 15: IATA/IATAN Card, E&O Insurance, Active Military/Veteran Host Discounts

    This week on Friday 15, Steph chats about the coveted IATA/ITANA card, more on E&O insurance and if you or your host should hold it, and about active military/veteran host discounts.

    Here's a short and sweet list of helpful resources for today’s episode:
    https://hostagencyreviews.com/page/survey
    https://hostagencyreviews.com/blog/what-is-a-clia-number
    https://youtu.be/a3aO4UpZN04
    https://hostagencyreviews.com/franchises
    https://hostagencyreviews.com/hosts/kinship-vacations

    We do this every week! If you have travel industry questions, Steph likely has an answer :) Submit your burning question here (bonus points if you can stump Steph!) Har.News/Friday15 and join us this Friday (and every Friday!) at 12CT for travel agent tips! If you found the video helpful, we'd love it if you could give it a like, drop us a comment!

    Never miss a HAR resource. Join 30,000+ agents and subscribe to our newsletter: https://www.hostagencyreviews.com/news
    Listen to our Podcast, Travel Agent Chatter: https://hostagencyreviews.com/travelagentchatter
    Travel Agent Think Tank FB Group: https://www.facebook.com/groups/TravelAgentThinkTank
    ________________________________________________________________
    Follow us online!
    Facebook: https://www.facebook.com/hostagencyreviews/
    Facebook (Steph): https://www.facebook.com/iamstephly/
    Instagram: https://www.instagram.com/hostagencyreviews/
    Twitter: http://www.twitter.com/iamstephly
    LinkedIn: http://www.linkedin.com/company/2534866
    LinkedIn (Steph): http://www.linkedin.com/in/iamstephly

    • 8 min
    Friday15: Fake Reviews on HAR, What's a "Good" Commission Split

    Friday15: Fake Reviews on HAR, What's a "Good" Commission Split

    This week on Friday 15, Steph is going to address the elephant in the room: fake reviews on the site. She’s going to chat on different kinds of fake reviews, why and how they happen, how we respond when one slips through the cracks, and what the HAR crew does to prevent them in the first place (spoiler alert, we do A LOT!).
    So grab your magnifying glass, put on your fedora, and learn from HAR and you’ll become an amateur fake review sleuth in mere minutes.
    Steph will also talk about what is a “good” commission split, highlighting one of our most creative site resources: HAR’s Commission Comparison Calculator.)
    A short and sweet list of helpful resources for today’s episode:
    HAR’s Review Guidelines: https://hostagencyreviews.com/etiquette-rules
    HAR’s Host Agency Commission Plan Comparison Calculator: https://hostagencyreviews.com/blog/host-agency-commission-plan-comparison-calculator

    We do this every week! If you have travel industry questions, Steph likely has an answer :) Submit your burning question here (bonus points if you can stump Steph!) Har.News/Friday15 and join us this Friday (and every Friday!) at 12CT for travel agent tips!
    If you found the video helpful, we'd love it if you could give it a like, drop us a comment!
    Never miss a HAR resource. Join 30,000+ agents and subscribe to our newsletter:
    http://www.hostagencyreviews.com/news...
    Listen to our Podcast, Travel Agent Chatter:
    http://www.hostagencyreviews.com/trav...
    Travel Agent Think Tank FB Group:
    http://www.facebook.com/groups/Travel...
    ________________________________________________________________
    Follow us online!
    Facebook:
    http://www.facebook.com/hostagencyrev...
    Facebook (Steph):
    http://www.facebook.com/iamstephly
    Instagram:
    http://www.instagram.com/hostagencyre...
    Twitter:
    http://www.twitter.com/iamstephly
    LinkedIn:
    http://www.linkedin.com/company/2534866
    LinkedIn (Steph):
    http://www.linkedin.com/in/iamstephly

    • 13 min
    Friday15: What is a Host Agency, Agency w/ Multiple Brands, Do I Need an LLC if I Buy a Franchise

    Friday15: What is a Host Agency, Agency w/ Multiple Brands, Do I Need an LLC if I Buy a Franchise

    In this week's Friday 15, Steph Lee chats on three key industry issues:

    What is a Host Agency?
    Agency with Multiple Brands
    Do I Need an LLC if I Buy a Franchise?

    If you have a travel industry questions, Steph likely has an answer :) Submit your burning question here (bonus points if you can stump Steph!) Har.News/Friday15 and join us this Friday (and every Friday!) at 12CT for travel agent tips!
    A List of Relevant Resources for Today’s Episode:

    https://hostagencyreviews.com/survey
    ASTA Board of Director's Candidate Chat: https://www.youtube.com/watch?v=UZ0R3KkPlrA&
    https://hostagencyreviews.com/blog/what-is-a-host-agency
    https://hostagencyreviews.com/blog/travel-agency-franchise-or-host-agency
    https://hostagencyreviews.com/blog/travel-agency-accreditation
    https://hostagencyreviews.com/blog/travel-mlms
    Friday 15 on Travel MLMs: https://www.youtube.com/watch?v=G2Ol5dKEssk
    https://hostagencyreviews.com/blog/belonging-to-more-than-one-host-agency

    • 15 min
    Candidate Chat: ASTA's 2021 Board of Directors Election

    Candidate Chat: ASTA's 2021 Board of Directors Election

    Voting starts today for ASTA's Board of Directors' election! That's right, it's time to have your say in the people representing YOU and making sure YOUR priorities are being pushed forward!

    There are 5 spots and 13 candidates for the director at-large position. And it's a *very* qualified field of candidates. Listen to our Candidate Chat to get to know the candidates better and to make sure that the candidate that best represents your interests is elected!

    We ask each candidate the same two questions: 1) What are your #1 and #2 priorities if you were elected? 2) What role should ASTA play in consumer awareness of travel advisors?

    Here's the candidates we interview:
    ⭐Small Business Network Candidate⭐
    ✅ Rhonda Shumway, TerraMar Travel

    ⭐Director At-Large Candidates⭐
    ✅ Alvin Adriano, Travelwise International
    ✅ Kelly Bergin, OASIS Travel Network/Palm Coast Travel
    ✅ Roger Block, Travel Leaders Network
    ✅ Thomas Carpenter, Huckleberry Travel
    ✅ Skip Fortier, Avoya Travel Network
    ✅ Kareem George, Culture Traveler
    ✅ Jennifer Lee, Travel Planners International
    ✅ Ann Lewis, Just Travel NYC
    ✅ Vanessa McGovern, Gifted Travel Network
    ✅ Mo Noubani, The Travel Box International
    ✅ Anita Pagliasso, KHM Travel Group
    ✅ Patty Thorington, Plaza Travel

    ----Helpful Links----
    ➡️ASTA's Election Landing Page: https://www.asta.org/About/content.cfm?ItemNumber=26911&RDtoken=11358&userID=
    ➡️Video Recording of the Candidate Chat: https://www.youtube.com/watch?v=UZ0R3KkPlrA

    *This is not an ASTA sanctioned event, but don't worry, we did consult with them to make sure it was a fair and balanced forum for all the candidates. :)

    • 2 hr 59 min
    Friday15: Setting up Biz Bank Acct. + CC, E&O Ins Cover Missed Final Payment, Finding Group Bookings

    Friday15: Setting up Biz Bank Acct. + CC, E&O Ins Cover Missed Final Payment, Finding Group Bookings

    A LIST OF RELEVANT RESOURCES FOR TODAY’S EPISODE:
    https://hostagencyreviews.com/survey

    https://har.news/vote

    https://hostagencyreviews.com/blog/setting-up-travel-agencys-financials

    https://hostagencyreviews.com/blog/5-best-business-credit-cards-for-travel-agency-rewards

    https://hostagencyreviews.com/blog/travel-agents-need-eo-insurance

    https://hostagencyreviews.com/travelagentchatter/travel-agent-chatter-vol-3-be-well-travel

    https://hostagencyreviews.com/travelagentchatter/travel-agent-chatter-volume-7-lu-maggiora-travel-by-lu

    https://hostagencyreviews.com/travelagentchatter/valerie-gossett-premier-resources-travel-group

    https://hostagencyreviews.com/blog/5-steps-to-finding-groups

    https://hostagencyreviews.com/blog/group-booking-tips-travel-advisors-agents

    https://hostagencyreviews.com/blog/supplier-want-you-know-booking-groups

    • 17 min
    Friday 15: Hawaii Seller of Travel License, Meet the Whole HAR Team

    Friday 15: Hawaii Seller of Travel License, Meet the Whole HAR Team

    In our 16th episode of Friday 15, Steph Lee chats about Hawaii seller of travel license and you get to meet the whole HAR team!

    If you have a travel industry questions, Steph likely has an answer :) Submit your burning question here (bonus points if you can stump Steph!) Har.News/Friday15 and join us this Friday (and every Friday!) at 12CT for travel agent tips!

    A List of Relevant Resources for Today’s Episode:

    https://hostagencyreviews.com/page/survey

    https://hostagencyreviews.com/blog/travel-agent-license

    https://hostagencyreviews.com/page/friday15

    • 14 min

Customer Reviews

5.0 out of 5
55 Ratings

55 Ratings

gusisamazing ,

Awesome resource!

I have been listening to TAC for about 6 months, and I have loved every episode! I’m starting my own travel company, and the advice Steph gives, along with the awesome guests she has on the show, have already given me tons of ideas. Looking forward to taking in each new episode as it comes out!

DeanDoug1967 ,

Wish there were more!

This is such a fantastic podcast for Travel Advisors! I find so much inspiration and motivation every time I listen to one (and often listen to them more than once!). Steph and her crew are a wealth of knowledge and Steph does a fantastic interview each time! I love the diversity of her guests and the transcript afterwards is invaluable!

lucysupra ,

Inspiring indeed!

Congratulations to Steph and her sweet podcast!
I’ve found so much inspiration by listening to every single one of her episodes. I’ve learned about the industry through her interviews and insights.
Big fan!!

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