Donna Hanson - Expert Insights Show

Donna Hanson

Professional Female Productivity Speaker, Media Commentator and Educator, Australia

  1. 11/15/2021

    Making Bigger Promises to Scarier People in Business – Jennifer Einolf

    It’s easy to roll along in life and get by.  Being productive and living a life that has meaning for you often means stepping outside our comfort zone and challenging ourselves to become the person we want to be.  Often gaining the clarity to see what’s next can be hard when you are “sitting” in your life. In this episode I chat with Clarity Coach, Jennifer Einolf.  Jennifer is a Newfield Network trained Ontological coach (listen in to find out EXACTLY what that is) who loves working with clients through her Prospects of Possibility transformation keys to help clients realise their boldest future. To find out more about Jennifer visit, www.boldwhisper.com To find out more about Ontological visit www.ontologicalcoaching.com.au https://youtu.be/N7TsDCSmPpE Transcription Donna Hanson: Hi I’m Donna Hanson in this expert insights episode we speak with Jennifer Einolf. Jennifer is a clarity coach who works with clients to navigate through her prospects of possibility transformation keys to realize their boldest possible future. She’s a new field network trained. Now I’m hoping I pronounce this correctly ontological coach. I want to find out exactly what that means. But I love her philosophy of the world is busy telling you what’s wrong and trying to sell you this solution to your deficit. And she believes I don’t think you’re deficient. You’re amazing. I’m offering to partner with you gifting the world with a fire hose of your wonderfulness me just so love that. Hi, Jennifer welcome. Jennifer Einolf: Hi, thank you. It’s so nice to be here. Donna Hanson: And before we start have got to get this question out of the way. What is an Ontological Coaching? Did I say it right? Jennifer Einolf: You said it absolutely correctly. So it’s a big word. But what an ontological coach does is we look at being and doing And so we have all had this experience that we take an action and we get a result we don’t like. And so we take another action and we get the same bad result. But it was a different action. So what’s going on? So Ontological Coaching is about understanding that it’s the way we see the world that impacts what we even think is possible and that impacts what actions we take and that impacts the results we get so I work with my clients to go further upstream to habits of language and the way we relate to our emotions and even our habits in our body and how that impacts how we see the world and we work towards that aha moment when all of a sudden that thing that’s been hiding in plain sight. This whole time. It’s suddenly there. And then we figure out how you’re going to take advantage of that. Now you have new possibilities and that’s basically what Ontological Coaching is a big word for the fact that in our life we’re going through this tumble of being and doing all the time. Donna Hanson: It sounds a bit like what I like to call the BFO the blinding flash of the obvious and to use the old analogy. You know, sometimes you just can’t see the forest for the trees. And I know with my clients I talk a lot about sometimes you need a fresh set of eyes to look at something and say something that’s right in front of you, the potential that something has an end in a lot of instances. And I’m sure we’ll get into this, people probably already done a lot of the hard work. It’s just the little pieces that they need tweaking to really lift everything Jennifer Einolf: Absolutely, absolutely. This observation that we have of the world. I mean, it comes from everything we are and everything we’ve learned and maybe we learned lessons that maybe the conclusion we drew doesn’t serve us in this moment. And so how do we take that and rearrange it a little bit, but yeah, you’re not having to remake yourself like, like you said in the piece that you quoted from my website. I already think you’re amazing. So let’s go unleash that Jennifer Einolf: Let’s go make that available. Donna Hanson: Jenni, thanks. Jennifer Einolf: You are amazing. Donna Hanson: It is just the word on to colour until, until like that’s going to be fun. All through I interview. Did that come from the new field network or is that a lot. Could I go to the dictionary and actually find that word? Jennifer Einolf: It’s actually available in the dictionary. No, it’s, the name that they chose for a deeply philosophical approach that they chose to use a new field. The idea is that we need a new field of learning that what got us here won’t get us there, and that the world is in love. It has a love affair with answers but what really moves us as powerful questions. Donna Hanson: Yeah Jennifer Einolf: This new field this new way of looking at it. Sorry, go ahead. Donna Hanson: No one’s going to say, and if we don’t ask the right questions. We never going to get the right answer. But you know, I’m looking for answers. I guess is human nature, but reverse engineering and thinking about, well, what’s the question I’m actually trying to answer. I mean you know that that’s just too easy to be right, isn’t Jennifer? Jennifer Einolf: It’s not so I have a background in interior design and I’m in love with the design cycle that’s a big part of what I do. And the first stage of the design cycle. Well, the first stage is that something shows up and it provokes change or either answering a challenge or your rising to an opportunity, but then you have to, you have to perceive, where am I? What is this question? What’s in my way? And what is there for me to use? And it’s amazing how often we want to jump straight to brainstorming or straight to implementation and we’re not even sure what we’re solving for whether that’s a group trying to solve a problem or even an individual trying to have something be different in their life. There are questions that will never be answered in our lifetimes. And that doesn’t mean they’re not valuable questions and there are questions that if you rush to answer them you are cutting off all the possibilities. So it’s a skill to hold a question to hold it open for a long time because like I said, we are trained that we are responsible for having answers like that. We’re trained in school. We’re trained by our bosses were trained by the world we value people who have the ready answer. But philosophers know that the real value comes from holding a question exactly the right amount of time. Before you demand an answer. Donna Hanson: I love that. And it’s some reminds me of something. My husband says, which we talked about how technology in particular has changed how we accept and what we accept as speed, speed to solution, speed to market and he jokes that, you know, now we’re so impatient two minutes noodles take too long. Jennifer Einolf: That is definitely true. I have a 19 year old and he does not have two minutes. Two minutes. Absolutely. Donna Hanson: And I think the other thing. Too is we are so pressurize and condition to fast, fast, fast as good but sometimes that can be to the detriment of creativity and considering all opportunities. Jennifer Einolf: Absolutely. And, you know, circling back to that flash of the patently obvious. That’s where the mistakes happen it’s that we think we know or that we think we’re supposed to know these are enemies of learning. If you think you’re already supposed to know or if you think that you already do know where’s the space to put any new learning. There’s absolutely none. So yeah, sometimes it takes time to go fast that if you’re really going to do the thing that’s going to move you forward you invest the time here so that it looks like incredible lightning speed once everybody notices what’s happening. Donna Hanson: Absolutely there. Yeah. Yeah overnight sensation. That 20 years. So you mentioned a design background, Jennifer, can you give me sort of them, you know, the fast track journey. The journey of how you came to be where you are today because you mentioned design, interior design and now you’re an ontological coach how did that progression happen because I’m not necessarily saying a straight line between one to the other. Jennifer Einolf: And it seems like apples and oranges, doesn’t it. Well, honestly, what happened, I was a commercial interior designer I worked onchospitals and universities and large corporate projects and I loved it. I really enjoyed it. But I realized there were two components to the work that I did one that I absolutely adored and one that I wasn’t too fond of so I got really curious about, well, what other career has the part I like and maybe not the part that I don’t. And the part that I loved was a client would come with a problem and the solution in their hands and say I have this problem and I need you to solve it this way and we would listen, we would listen deeply and we would believe everything they told us and then we would get super curious about what else is true, what else is possible. That’s coaching, it’s, this idea that you’re honouring the story you’re honouring that the person came from somewhere and understands the problem in this in this way, but that by asking questions and looking at it from a variety of perspectives we can discover what else is true. So I tell people that I went from exterior interior design to interior Interior design. The same principles of honouring your story, but not buying it entirely and getting super curious. It’s the same the same process and it’s deeply, deeply satisfying to be doing it the way I’m doing it right now. Donna Hanson: And I think the added value that you bring just based on your story is the fact that it’s not a logical necessarily perspective, it’s coming from creative insights. So there’s a balance of logic with creativity. And often that’s something that’s lacking in traditional coaching. There’s maybe. Here’s the

  2. 11/01/2021

    Trust in Turmolic Times – David Penglase

    Trust in relationships is vital.  Not having trust makes relationships, of any type, at best challenging, at worst impossible! With the change our world experienced in 2020 as a result of COVID-19 the need for trust in business and life relationships has skyrocketed.  When our relationships lack trust, our productivity reduces in all areas of life as we evaluate what is happening around us and take time to consider the impact of choices and decisions. In this episode I chat with Behavioural Scientist, speaker, educator and author David Penglase about how we build trust in these turmolic times. https://youtu.be/T4FmBkcfWf8 Transcription Donna Hanson: In this Expert Insights episode we speak with David Penglase. David a behavioural scientist with degrees in wait for it, Human Resources Development and Business and MBA, a Masters in Professional Ethics, a Masters of Science in Applied Positive Psychology. He’s also the author of five books, including The Art and Science of Building Customer Trust and Intentionomics. He’s an avid fisherman a king guitarist, but more importantly a really well-respected professional speaker and educator, welcome David, thanks for coming on the show today. David Penglase: So lovely to be speaking with you Donna. Donna Hanson: Now before we start I’d like to know, how did you end up honing down your interest in business to the importance of trust? I’m guessing as a kid you probably didn’t wake up one morning thinking, gee, I’m passionate about trust? David Penglase: You’re absolutely right. As a kid, it was the last thing on my mind and I probably shouldn’t go into how I was as a kid in terms of my trustworthiness, I’m not sure! Yeah, it is an interesting sort of way where I’ve landed on. It was a series of specific academic ventures really. What happened was when I was doing my first degree which, as you just mentioned as a degree in business, but it was majoring in the psychology of adult learning human resource development. One of the principles of adult learning was the importance of the learner trusting the content, trusting the educator, but also trusting the outcome. So one of the things that I really started to study while I was studying that degree was this connection between the learner and the teacher and that whole trust thing from there. And then when I went into do my MBA where I focused on leadership and trust so that led me to that you see. So, so all of a sudden academically and that was back in my 20s. So then in my 30s when I did my MBA are around leadership and trust. I got really quite upset during my MBA, because in the entire MBA course Donna you are ready for this. There was not one topic on ethics. And now, again, this is this was back in my 30s, which is some 30 years. Donna Hanson: Last week David Penglase: Yeah, I know thank you but that really disturbed me. So when I was looking at trust in leadership. Leadership trust worthiness actually at the end of the MBA. I went and sourced another degree because I was still there was something that was still missing. And so I did this edgy. Again, as you mentioned, I did a master’s degree in professional ethics and this is where it all started to come together for me. As I was studying the philosophy side of ethics Aristotle was one of the key ones that we were you know we were researching and these words I just become a father for the second time. And these words written by Aristotle jumped off a page to me. And what he said was that actions and behaviours are our morals shown in conduct. That everything we say in everything we do. Scenes loud and clear messages to the world about who we are and what we represent and this, this became a real applied thing for me, our morals shown in conduct our ethics shown in conduct our values, shown in conduct and it was while I was studying that that master’s degree I fell across this book written by a lady by the name of Elizabeth Anscombe and the book was called or titled intention. Yeah, this is where it becomes really interesting well before. So this is she wrote this book in the 50s and this is before. Well, probably before Simon Sinek was even born. Here’s what she said. whenever we think about intention. We not just to think about what we intend to do or how we intend to do it, but we must give consideration to why we’re doing it. Sound familiar Donna Hanson: Oh yeah, very familiar. I wonder if that was on Simon Sinek reading list. David Penglase: don’t know but it just goes to show how solid and the way that he encapsulated that was just genius. But as I’m researching that what I saw, I finished that degree. And then I started this a master’s degree in applied positive psychology. Now I know it sounds like I’m always at university. It’s a lifelong learner. But there was still something missing for me because when I looked at what and the how and the why. It seemed to me there was a missing link with this. And as I was studying the applied positive psychology degree. What I really focused in on was this what I call the fourth element of intention. And so this is where it all came together, Donna. That the core of everything there was still something missing. So when we look at intention. It’s not just what we do or how we do it. It’s more than just knowing why we do it. And this fourth element which is and we might touch on this as we chat this fourth element that I started to really research was the impact That our intentions have on others, not just on us. So when you add those four together. What we do? Then how we do it? Why we do it? But then you really focusing on but what impact is this going to have on all stakeholders? Now what you’ve got is a really dynamic way of looking at intentional trust. And so that’s how the whole thing came together. Donna Hanson: It’s far more holistic, isn’t it? And rounded, whereas the, the other three elements are a little bit more logical, but with anything related to trust an intention, there’s an element of emotion attached to it. David Penglase: Oh, yeah, yeah. But the other thing to Donna and this is this is where the science becomes really important that I can have a why I can have a really big why but my big why my actually be about me. Donna Hanson: Huh. David Penglase: And if my big Why is driven by what I can get for me and not what I can do for others, then other people pick up on that truth. And so when we start to look at intentionality. And when we think about some of the stuff that’s happened you know pre covered with the Royal Commission, for example, into the finance industry banking in superannuation, all that kind of stuff that People were clear on what their intention was with their intention had nothing to do about the impact it was going to have on customers. Share it was all it was all about them. And about nothing court. Donna Hanson: Yeah inwards facing as opposed to outwards. You got it, yeah. Awesome, that’s great. Thank you! And yeah, I can see how the curiosity factor would have grown because I certainly am a lifelong learner as well. In some in the technology space because the never stops. David Penglase: No, I get it. Donna Hanson: Now it’s strange times at the moment with them a global pandemic that depending on when people are watching this, we might be sort of easing our way out of it, but it’s going to be a long time coming what have you observed during this time from a trust perspective about how leaders and how people in a dealing with this globally, you know, David Penglase: One of the biggest things that’s happened because of this is there has been an almost imposed trust that’s because so many people were forced to work remotely. The trust that leaders have had for many years, or the lack of trust that leaders have had for many years in letting their people work remotely. Donna, you got to come into the office. I don’t trust you. You’ve got clock in at nine and leave at five or as it’s over the years, it became eight and six. And you know, that’s another story for another day. But, but this what I refer to as imposed trust is a really interesting thing to realize it’s changed the way the world will be forever. In terms of the way we work and what we know from the research and this is some research has just happened recently. That what we know now is when a leader has struggled with working remotely, they will struggle to trust their people to work remotely, but we’re a leader has found the remote working quite successful for them that they’ve been comfortable and confident with it. They are more likely to trust their remote workers because of that experience. So that’s one of the key shifts that has happened and will change the way we work because all of a sudden, you know, just before we started Donna that we were chatting about my son who’s over in Sweden. Now he has been working remotely. Before convert it. But now he’s working remotely almost full time. Where was, only part time before. So this is something that we’re going to be watching this idea of an imposed trust has actually created a way for us to move forward and be able to work differently. So that’s one of the first things. The second thing that I’ve been watching around trust, especially is this whole fake news thing. Who, what can we trust? Who can we trust? And so many people now are getting there. If you like their news feed through social media. But interestingly, what we know is most people also know most people also know that what they see on social media may be not true. And yet that’s where they’re getting their source of news from. It’s a real. It’s a real paradox so they two are the main things that I’m seeing around the whole trust issue. Donna Hanson: I think what you say about leaders is quite logical and it comes to the principles of adult learning in that you know h

  3. 10/15/2021

    Dealing with Trauma & Stress in a Pandemic – Christi Garner

    In March 2020 the world as we knew it changed forever when we were hit with the COVID-19 pandemic.  The trauma of something unlike anything experienced in our lifetime and the stress of working about family, work and safety has weighed heavily on people’s minds. Whilst navigating our way out is a slow process, dealing with the trauma and stress is likely to be an ongoing issue.  When we are stress or traumatised, we are generally no were near as productive as we would like to be in ANY part of our lives. In this episode I speak with Christi Garner, a US based Trauma Educator who utilises EDMR, eye movement desensitization and reprocessing, an interactive psychotherapy technique used to relive psychological stress in her practice to help clients deal with trauma and stress. To find out more about Christi visit www.traumaeducator.com To find out more about EDMR visit www.edmr.com https://youtu.be/xdujaYhsDcU Transcription Donna Hanson: Hello and welcome to this Expert Insights episode I’m Donna Hanson in this Expert Insights episode we speak with Christi Garner. Christi is a trauma educator who utilizes EMDR therapy for trauma resolution have to say that slowly. EMDR Therapy using interactive psychotherapy technique used to relieve psychological stress. It’s an effective treatment for trauma and post-traumatic stress disorder or PTSD. I know Christi does a lot of work with first responders and given more ease and what has been happening around the world with the code 19 pandemic. I was curious to find out more about EMDR. How it helps and how it can help everyday people deal with trauma or the impact of the fall at a pandemic brings to mental health. Hi Cristi. Thanks for coming on the show today. Christi Garner: Hey, Donna. Thanks for having me. Happy to be here. Donna Hanson: Before we start, how did you get into EMDR and can you explain a bit more about what it is. Christi Garner: Absolutely, so EMDR is eye movement desensitization reprocessing. And what that means is you move your eyes from side to side. So you stimulate the right and left side of your brain. Bilateral stimulation and a lady named Francine Shapiro came up with it and she says she was walking through Central Park in New York City, and she was Feeling these memories and these thoughts about something that was really bothering her and had been going on for a while, and she noticed that she was walking. She kept looking from right to left and right to left and right to left. For a while, and then she sat down on a bench and she noticed she felt a whole lot better. And she was like maybe there’s something to this whole thing. So she started experimenting. So I think it’s been maybe 20 or 30 years since that day in the park and she’s run lots of tests. And people use it all over the world for lots of different things, but mostly to decrease the effects of trauma in the body in mind after distressing events. Donna Hanson: And there’s certainly a certainly a fair few of those going on at the moment, isn’t It? Christi Garner: Yeah, absolutely. So I’ve been in town therapist for like 20 years working on the front lines with all sorts of people survivors and EMDR is kind of like what I call the most somatic natural therapy, so am EMDR uses your body’s natural responses to help you move through the trauma. And I noticed or my 20 years of working that that is where people get the most relief is where they really tune in to the body’s natural response for healing and I wanted to dive deeper into that. So I did some EMDR training and try that on myself and I was amazed at the results. So I became a therapist in it myself. Donna Hanson: So, it sounds to me like it’s a bit like the psychological equivalent of your body self-healing when you cut it or something along those lines, but taking a more proactive approach rather than with your finger, it’s, a natural healing process that just happens without any conscious thought Christi Garner: Absolutely, yep. Similar the body kind of puts everything back where it goes. When you go through EMDR so that’s the thing I think is amazing. Choosing our body’s natural response not kind of getting all these tools and techniques and having to do them the right way and just kind of follow the body’s natural inclination and that’s where the healing happens Donna Hanson: Hmm, interesting. Well thanks for that. So it’s strange times at the moment with the global pandemic. What have you observed during this time as it relates to EMDR and in your work. Christi Garner: Sure. So let’s just talk about trauma in general. Right EMDR is used when you’re trying to really relieve something that’s been very distressing and something that you can’t really get through on your own. And I think right now. We’re all in the middle of a very distressing event and all of our bodies are extremely tax and we’re all having a hard time or you know, we’re using our coping mechanisms that maybe aren’t the best or healthiest or easiest for everyone around us to cope with what’s going on. So I think that we’re seeing a lot of course 27% increase in alcohol sales all over the world. So some coping skills right people are sleeping or can’t sleep drinking too much, probably more pizzas bought than have ever been bought in the history of grocery stores. I don’t know for sure. But just a lot of coping skills right people really trying to deal with their emotions and not quite knowing how to do that. So I think just seeing a lot of agitation relationships either falling apart or getting closer. We’re seeing a lot of extremes, you know. Yeah, yeah. Donna Hanson: Yeah, absolutely. You know, I notice it here because I know at the time we’re recording this we’re still in lockdown in Melbourne, Australia and you know it’s challenging, you get to a point where people feel like they caged and they start to rebel and then you start to see those any coping mechanisms, they may have had, you know, start to fall away and people are looking for alternative ways of expressing their frustration and anger and disappointment and you know how they feel emotionally about all this. . So So how does trauma affect people. Well, I’m assuming, because we’re going through this pandemic. Now it’s not limited to the person who has experiences. And not suggesting that that one experience is worse than an hour, but that each person’s own experiences are extreme to them, regardless of what that experience is for them. But I’m assuming it’s not limited to trauma itself, but has a flow on affect. Christi Garner: Yeah, absolutely. You know what I really like to explain to people is number one And I bet you’ve seen some of this in maybe your spouse or you know someone close to you in your home. You people around you that you know really well. They’re coping mechanisms like the ones that they used when they were five are the ones we’re going to start to see. So it’s not necessarily that your partner is a terrible person or that they always act this way, but something will happen, and you’ll be like, Oh my gosh. So I just say people’s worst coping skills right now are really coming to the surface. And I think that’s one way that it’s affecting every single person right and your history of trauma, your history of kind of what kind of social networks that you have right the way that you were raised, if you have like a really close knit family and a lot of support. Those people I think have a different way of experiencing what’s going on right now if you’re one of those people that’s a little bit more isolated in general and has let’s say some family members that have died and you’re kind of more alone. You’re going to be having a totally different experience than other people. Right. So I think there’s a wide range of what’s happening. And besides our worst coping skills coming to the forefront. I think we’re also seeing this kind of one thing on top of another on top of another. Right. And so the cumulative effect of everything that’s happening is really taking a toll on our systems and we get less and less able to handle stress. To think creatively to focus right this is what I keep reminding kind of employers like people need more time off right now just to recover from the week and the news and the fires and the hurricane and the racial uprising. And with covid 19 and their family member, being in the, you know, kind of isolated in the old folks home so many things on top of each other, even if you think everyone’s doing well, they really aren’t doing their best work right now. Donna Hanson: Yeah, that’s so true everything you said there and I think the key thing for anybody watching these is you can’t judge everyone else’s experience by your own because each experience that people are going through is individual and it, it seems, big because you’re going to write. I always love. I don’t know if you remember a show. I think it was in the 90s called Ally Mcbeal and I remember Lucy Liu saying to calista flock hart why are your problems so much bigger than everyone else’s. And I remember Ally Mcbeal looking at the camera and going well because their mind. You know, and, and I just thought that was just such a reservation to me at the time our problems seem so huge, because they belong to us. So we have an emotional attachment to them, but you don’t feel the same towards my experiences because you haven’t experienced those experiences. So it’s interesting, isn’t it? So, um, what can the collaborative we as an organization teams or families do build and incorporate all my information into policies, procedures, and practices and I’m, I’m guessing those three probably are the sorts of things we’d be doing at home, but we all have our own unwritten ways of operating in households and families don’t we? Christi Garner: Yea

  4. 10/01/2021

    The Impact of Healthier Food Choices in Corporate Environments – Barbara Baron

    You may not make the connection between food and productivity, but the link is important.  Food is our body’s fuel and making the right choices has a HUGE impact on your energy and concentration throughout the day.  Understanding how to make good food choices sets up your energy and maximum productivity and enables you to focus on getting important things done. Barbara Baron is a registered Dietitian Nutritionist who works with organizations to help educate employees on the benefits of healthier food choices. Barbara is a former president of the New York State Academy of Nutrition and Dietetics and a Fellow of the Academy of Nutrition and Dietetics. If you are anything like me, sometimes making healthier food choices can be challenging, but Barbara shares her MVP strategy to help us make healthier choices and as a result experience increased energy and productivity in our everyday lives. In this episode, Barbara and I walk through what her MVP strategy and shares ideas to make healthier food choices easy for us all!  https://youtu.be/6-pijynNPG8 Transcription Donna Hanson: Hello and welcome to this Expert Insights episode. I’m Donna. Hanson. In this episode, we speak with Barbara Baron. Now let me tell you a little bit about Barbara Donna Hanson: Known as the family meals dietitian Barbara is a registered dietitian nutritionist. That’s a bit of a mouthful. Donna Hanson: She puts in 30 years of food and nutrition expert expertise into action, whether working with employer’s health professional groups or busy moms one on one. Donna Hanson: Barbara dispels nutrition misinformation. She educates, informs and inspires people to unlock the benefits of healthier food choices, while enjoying the foods they love without guilt. Donna Hanson: She’s the founder of the be your own MVP program through moderation variety and planning and individualize nutrition program based on moderation variety and a good plan. Sounds good. Donna Hanson: She’s the past president of the New York State Academy of Nutrition and Diet tactics. She’s a Brooklyn native and Barbara is also a fellow of the Academy of Nutrition and dietetic I always have trouble with that word. Donna Hanson: works with organizations in a team’s empowering them to create balance nutritious meal plans to live a healthier and happier life one meal at a time. And who doesn’t want that. Hi, Barbara and welcome. Barbara Baron: Hi, Donna. So great to be here. I know on the other side of the world. It’s just amazing technology. Donna Hanson: It is, it is absolutely dietetics is an interesting one. And, you know, we have got lots and lots of questions and probably not enough time. But let’s just see how much we can get through that before we start, I’m curious to know how you came about. Donna Hanson: Oh, how you came to be a dietitian. Were you always interested in it? Barbara Baron: You know what I always was a science buff, or I love science and I, when I was back in seventh grade, you know, I won’t take it that far back, but I really enjoyed the digestive system and speeding up to when I was 15 in high school, you know, a little packet on a few pounds and high school dances coming around. And this was before the internet. So, I decided to go to my doctor and asked him for some advice. So, I got this nice little piece of paper from him, and it was a little tri fold piece of paper and it was 1200 calorie diet for an adult woman. What do you think is wrong with that picture? Donna Hanson: And is he trying to tell you’re overweight, Barbara Baron: Actually I’m 15 and this is for an adult woman.  I’m still growing. I’m still growing bones and muscle and everything, but I’m not faulting him. That’s what he had at the time. And then, you know, that was before all this fancy stuff anyway. Now we have more science and I took Advanced Placement biology because I was the science nerd and so I really just decided it, or not decided I learned that food is more than just calories. Because when I got this piece of paper. I really thought that this was the holy grail of diet. It was traveling to college, I had the food. It had the calories, but that’s it. The food and the calories and food is more than just calories. Donna Hanson: Wow. So, it sounds like it just created a real curiosity about how all this works and how the body processes and so forth. Barbara Baron: You know, always amazed me. It’s amazing. You know, you take something you the body breaks it down and it goes to all the places that it needs to go to whether it’s for building muscle or for your heart of your hormones. It’s just amazing. Donna Hanson: Yeah, I think sometimes we just take it for granted. Don’t we? Barbara Baron: Yes, and I do appreciate that not everyone has my appreciation for science. So I will stop at that point. Donna Hanson: So, I know this seems like a fairly obvious sort of question because, you know, we hear it a lot in the media, etc. But why do we need to eat better. And what exactly does eat better and really mean. Barbara Baron: Well, all right, let’s start here. Do you want more energy, do you want to be clear, more clarity and food gives us that. It’s kind of like energizing your battery like recharging your battery or putting gas in your fuel tank at the car, you got to feed your body so you feel better. And so, it’s really important to do that with food and good food, healthy food. Sometimes we know we don’t always make the best of choices. But you can do it with just some really basic information and I teach three pillars. I kind of call it the three legs of a kitchen stool, because I love family meals. And so, it’s moderation variety and planning and that is to become your own MVP so humoral me a little bit with the MVP. However, I really do believe in this. I’ve always taught students too as nutrition and I say, if you take nothing else for me. But those three words, those three pillars, you will be set for life in a sense because moderation is the right sized portion. If we eat just what our body needs. We will be fine. We don’t need any more because anything excess will get turned into fat. And then it’ll also give us the energy that we need the importance of variety. Barbara Baron: You know foods, we have all these food groups and all these foods for a reason, there is no one food that will give has the magic. Answer or the magic bullet. You know, everybody wants to lose weight they want more, better health got health but it all works together. And so, varieties important. Grains will give us B vitamins fruits and vegetables, give us vitamin A and C. And then we have our protein foods. So, it all works. And then, of course, a good plan you have we plan our finances, we plan our vacations, we plan our careers. But do we plan our eating.? Donna Hanson: Yeah. Yeah, absolutely. I know, I know for me and I’m vegetarian and I find if I don’t have pre-prepared stuffing the fridge. It just makes it really challenging and I get frustrated and I guess when you’re frustrated you make maybe not so good food choices that can end up you know making you feel really sleepy in an afternoon for meetings. Barbara Baron: Yes. Very true. Barbara Baron: So now. May I ask what type of vegetarian because they’re very varying levels of vegetarianism. Donna Hanson: So yeah, I’m vegetarian, but I still eat eggs and dairy, although I minimize my dairy, but I don’t eat any product that is part of an animal. So, I don’t eat fish, because that would be a pescatarian but yeah so like for me. Barbara Baron: Don’t tell Barbara Baron: You don’t harm the animal that for so that’s a lacto-ovo vegetarian Barbara Baron: Yet desert area that you are Donna Hanson: Yes, I don’t know the menu options with the animal and Barbara Baron: By science nerd coming for Barbara Baron: Yes. Donna Hanson: So, you know, for me, like to plan ahead. You know, on Sunday. I had some mixture of vegetables so I had broccoli. I had cauliflower. I had zucchini and I had carrots and I just chopped them all up and I put them in a pot of boiling water and just put them to be nice and tender, put them in a big container and and I just follow them up and you know that might be my breakfast or a snack or whatever. And sometimes they’ll have leftover salad sitting in the fridge so Barbara Baron: Anything goes for breakfast. Barbara Baron: That’s true. Barbara Baron: In fact, I always do encourage more and more vegetables and fruits and we don’t get enough fruits and vegetables. So, I always tell all of my clients, wherever you can get in more vegetables. The non-starchy vegetables, especially do, go for it. Like, you can make an omelette with spinach, broccoli, or any of those what lovely vegetables that you’ve mentioned and they are so many plant compounds nutrient compounds. And that’s why I say food first. Always because there’s things in food that are that nature has packaged that we can’t replicate.And I know it’s tough to replicate.  Donna Hanson: I tried it, it just makes it easier for your body to process the less processed is means it’s easier to process. Yeah, that’s sort of that sort of the thinking that I’ve always had. So one. Great. Okay. So, okay, that’s good. I’ve got permission on not a weirdo for eating vegetables in them. Barbara Baron: No, no. I love it. In fact, I am always if I don’t have vegetables, I always make sure I have some type of fruit in the morning. And today I had berries because I love berries and they’re so and if you’re if someone’s watching calories. They’re low in calories if someone’s watching their heart health, strawberries, have been known to help with heart health. Donna Hanson: Awesome, that’s even just adding in little bits and pieces because somebody might have, you know, had issues in the family and the more you can do to he

  5. 09/15/2021

    How Referrals Can Grow a Business – Braith Bamkin

    In business everyone wants to make more sales or money!   Many believe sales is difficult. That you need to do your ABC’s (always be closing) and looking for new customers.   But there is a much more productive way to generate opportunities to sell and grow your business.  In today’s show my guest Braith Bamkin shares how referrals can grow a business. But before we start, here’s a bit about Braith… Braith has several degrees, including Psychology and Marketing and has worked for organisations such as Nokia and Telstra. These days Braith is a speaker, trainer AND the Executive Director of 2 successful BNI regions in Australia.  BNI which stands for Business Networking International, is an American franchised networking organization with over 270,000 members across 74 countries around the world.  Like his BNI groups, Braith is passionate about helping businesses grow through referrals. In this episode, Braith and I discuss what a referral is, how to give and receive them and how, with the right strategy, it can grow a business. To find out more about Braith, visit www.braithbamkin.com To find out more about BNI (Business Networking International) or find a BNI in your area of the world, visit www.bni.com  https://youtu.be/vAoja-L-WhA Transcription Donna Hanson: Experts insight episode we speak with Braith Bamkin. Braith has several degrees, including psychology and marketing and it’s worked for organizations such as Nokia and Telstra, but these days. Bryce is the executive director of two successful BNI for the uninitiated that stands for business networking international regions and he’s passionate about helping businesses grow through referrals. Hi, Braith. Welcome. How are you today. Braith Bamkin: I am fantastic Donna, thank you very much for inviting me on to said this with you and your viewers. Donna Hanson: Awesome. So, let’s just get stuck striding what my first question shifting from corporate to BNI and having BNI on many regions why the move? Braith Bamkin: Do you mind if I take you back in time back to the 80s and I was around I’m not sure you were around my very first real job was working in commercial textiles and I remember in the very first week of working in that company, the woman that had started this business. Now we’re driving across the Sydney Harbour Bridge as you do. And I was looking up at the good as and she said to me, Braith, if you’re going to be successful in this business, you need to know how to network. So, this is the 80s is I was young, I knew everything. Of course, I knew nothing, and I had no idea what that word meant so we went into town. We did our business and on the way, back. I was looking at the girl as again on the Harbour Bridge. And I said, Judy. I have no idea what networking is can you explain what you mean by that. And over the next two years, she taught me what networking was and how you could build your business and how you can become successful through networking and it was a lesson that I took with me. Well, the rest of my time in that business. And as I moved through corporate and one thing led to another and my very last job, I was working in the mattress business. I was a national sales and marketing manager. We had franchisees and I think you’ve got a network, you’ve got a network. And one of them said to me, where are you doing it. And I went, you know, I’ve given up something I know works well. In fact, I had actually started a networking group here in Melbourne about 20 years ago so nothing. Nothing to do with being I was a not for profit. And it’s still going. And you know, I went back into it and somebody invited me to obey and I’m at and the rest, as they say, is history. Donna Hanson: Wow, you know, sometimes you dip your toe into the water on something and then you decide that. That’s for you. Braith Bamkin: Yeah. Well, I mean, my father said to me when I was probably in my 30s. My father is a chemical engineer. He’s very… This plus this equals that he’s the guy that I opened the box and read the instructions and then landed on the guy that reps, the box open shots they caught in the puck and like I have this work. So, we’re very different, but my dad said to me. The reason that you’re so successful is that you really understand how to engage with people and he said as a kid. When we had family functions and events. You are always going around making sure people had drinks, people would take for each other. Making sure that are connected. You are always very concerned the people were comfortable with each other side, you’ve always been a networker so I went, Wow, that’s cool. So even as a kid, he recognized that Donna Hanson: Oh, wow. Hey, the consummate into host. It sounds like you know, before we get on to referrals. There’s one other thing that I want to ask what do you, what do you think has been the major reason why the BNI on business networking international concept has been so successful because it’s a global brand, right. Braith Bamkin: Correct, yes, it’s in. I think now 74 or 75 countries we have currently 270,000 plus members around the globe. It’s been going for 36 years this year. So, a long time but like most businesses Donna. If you have a system and you follow the system, you get an outcome. And if you repeat that system and you become an expert at the system, you get a better result. So BNI all BNI is you’re buying a system to use in your business to marketing tool. So, it’s the same as you would buy zero to do your books. And if you’re you keep paying a subscription to zero, you get access to zero. Man is the same thing, but with BNI we are teaching people how to build relationships and the beauty of it is that no one at university or school teaches us how to build trust and as you would know trust is the cornerstone of any relationship. And often people go into premature solicitation is a word we like to use in here and I where people go straight from the high Donna, nice to meet to do you want to buy my widget. You’ve all been to one of those events where somebody started that you’re in the corner going. Whoa, hey, we’ve just met. And I know a lot of people don’t understand that. So, we teach people how to go from what we call visibility through credibility into profitability. Donna Hanson: Okay, so let’s talk about the concept of referrals, because I’m sure a lot of our viewers or listeners, um, you know, broadly, maybe have an understanding of in a broad sense water referrals, but I just want to make sure we’re all on the same page. So, could you define that for us. Braith Bamkin: Thanks, Don, I think it’s important to identify that, because it is a big difference at a lot of people talk about the leads. You’ve heard the leads before and referrals are some people use those terms interchangeably. But they’re very different. So, a lead would be if I ran you up and said, Donna. I was eating a barbecue on the weekend and my colleague wants to buy your widgets. Here’s his phone number ring him up. Hearing up my colleague, he said, bright told me to give you a call, you want to buy my widget. And he goes, wow. Who are you, and why are you calling so, there’s no engagement from me to that person, that person wasn’t expecting your call. It wasn’t set up. It’s a cold call I could give you the yellow pages or for young, young people wouldn’t know what Yellow Pages of Google and you know, that would be the same thing, whereas a referral requires three people and those three people must have interaction between each other. So, if I see my mate at the barbecue and I say you’ve got it. My friend has a referral is simply solving someone’s problems. My friend says, I’ve got this problem. I got, ah, Donna Hanson sells widgets and they’re going to serve your problem and fix your problem now. Would you be okay if I introduce you to Donna Hanson and when would be a good time for her to give you a call, which preferred email you and so, I’ve set it up so I introduced you I’ve told him that you’re going to solve his problems. Braith Bamkin: And that your widgets are going to make his Needs, I probably have edified you in that conversation as well. And then I’ve made a clear introduction of when the introduction is going to happen by phone or email and then when you call you got. Hey, I’m Donna Hanson. I’ve got my widgets to sell you because Dr. Bryce told me you’re amazing. I’m really looking forward to working with you. How soon can you fix my problem. So not a cold call it’s an it’s a warm introduction and there are levels of that and that’s a very low-level introduction, but it’s a referral and the high you get in the quality of referral. I high value referral might require may sign high, you need to make Donna. She sounds great. We just but let’s have lunch together when we’re out of the lockdown. Sit down. And have lunch together, and I’ll introduce you, Over lunch. So, I’ve taken the time out of my schedule to sit down with the refer and the referee to make that relationship happen now do you recommend going to close that sale. Donna Hanson: You’d like to think so. Braith Bamkin: Pretty much like this thing. So, whereas if you call these blood gap and go, I’ve got my widgets. He’s never heard of you, not that. Not that the calls rates, very small. Donna Hanson: So, can I ask a question about that totally slightly off track. Why would somebody do referral like that. What, why would you do an any introduction and say, come to lunch and I want to introduce you to what motivates people to want to do something like that. Braith Bamkin: I am so glad you asked. And this is not a set up, but this really is a very important part of the referral process. So, when I introduce you to my friend, what I’m doing is I’m transferring trust to you, between you and him

  6. 09/01/2021

    How to Make Sure Your Next Meeting Online Doesn’t Send People to Sleep! – Warwick Merry

    In the last eighteen months online meetings and events have been part of everyday life for most people in business.  After a few months, Zoom fatigue set in and a lot of people found themselves more exhausted by online meetings than they had ever experienced in face to face environments. It’s hard to keep the energy up when the meetings you have seem endless and boring. Enter this episode’s guest Warwick Merry.   With over 10 years in IT, two degrees, and a passion for improv, singing and acting, Warwick Merry’s world of hosting live events changed in 2020 when COVID struck!   With an end to live events, Warwick shifted his business online.   With 20 plus years’ experience hosting conferences and events combined with his performance background and understanding “studio” environments, Warwick KNOWS what it takes to get and keep audiences engaged “through the lens” of technology. In our conversation, I chat with Warwick about what you can do to make your events or everyday meetings productive and professional whilst keeping your audience engaged. To find out more about Warwick, visit www.warwickmerry.com https://youtu.be/SAzRFC4UcRM Transcription Donna Hanson: Hello and welcome to this Expert Insights episode I’m Donna Hanson in this expert insights episode we speak with online event host producer and MC Warwick Merry. Warwick is a certified speaking professional CSP a certified virtual presenter CVP and past national president of professional speakers Association of Australia. He has evolved into an online host an online event producer and MC Warwick also spent over 10 years working in IT industry so he knows how important it is to take advantage of the benefits technology offers we’re not letting it take advantage of you. He’s got two business degrees of Bachelor applied science in computing and a Bachelor of Business accounting. He worked for an IT outsourcing and consulting company and in 1999 Warren took advantage of an opportunity and started his own business. Merry mentality where he worked with organizations on cultural change team activation and started his keynote speaking Korea. Fast forward 20 years and now he has a different business and different life I always chuckle. When I say that, and a different modality for presenting along the way works discovered his passion for hosting events and has become known as one of the top 10 professional MCS in Australia. In 2020 the world of wine events change due to the covid-19 virus. He’s worked with theatre improv and singing meant that he had the background knowledge on what it took to create a good studio environment. As well as what it took to engage an audience through the lens. His mighty history man. He became adept in a common conference platforms, very quickly, and his clients loved that he could help them design and build sessions run the technology and host it as well as baby online MC a true all in one experience. So let me welcome Warwick Merry. Hi, Merry. Welcome. Warwick Merry: Super happy to be here. That’s one heck of an introduction. I’m always having flashbacks after going back to that. Donna Hanson: What’s its quite heavy? I know, Aside from this, you and I are really good mates and you know we both have like a mutual admiration society for the things each other is doing in the adaptations. We’ve all had to make as a result of coven so um. Let’s get this show on the road Warwick and you have a pretty impressive background. I’m sure there are so many organizations around the world really struggling with the shift online from in person events. What have you noticed? Warwick Merry: It’s really interesting to me technology like fire is a brilliant tool, but a poor master. And too often, people go over the technology does that without saying, No, no, you got to drive it. So sometimes they are at the limit of the technology or they don’t know enough about it. So they might have an older computer and they go, oh, we’ll just use this particular software really commonly zoom and they’re like, well, how come I can’t do all these things, but your computer’s not powerful enough or you don’t have the right camera setup or the right sounds that are, but you haven’t there is some few subtle things that you need to do. And then there’s the whole your behaviours are different your behaviours are set up for face to face. Then he changed for online. So there’s lots of little things you’ve got to do to get all your ducks in a row. Donna Hanson: Oh, absolutely. And I’m sure we’re going to come up with some really great insights ideas and conversation as we go along in our short time together today. And I don’t know about you, but I’ve seen some interesting and pretty big mistakes. Presenting online and you’ve only got to look at some of the people that are being drawn in as experts in television in particular that backdrops and all that sort of stuff for and I think there was one that did the rounds with a guy on the BBC and one of these kids came into his office as he was doing a live interview and the wife’s come in and she’s crawling on the floor and grab the child and drag the child out and shut the door thinking, nobody could see what’s the biggest mistake you’ve seen people make when presenting online. Warwick Merry: I love that footage. I love that footage for so many reasons. One of the main things I love about it is it shows that we are now ready for authenticity. Because the reaction wasn’t. Oh my god. How unprofessional. Is that the reaction was oh yeah. Been there, done that, know what that’s like. Like the number I have a saying that it’s not a real zoom call until you see a cat’s behind because the number of times you see a cat walk in front but for that. It’s really authenticity and that was had that diet and he’s old family come back on for an interview afterwards to talk about that situation. So what I think is real. What I love about this technology is we are allowed to be ourselves. We don’t have to try me sometimes. And you’ll see that if you look at news anchors, how they used to be, to have are now there are a lot more relaxed and lot more you know, at home, even just the quality of footage that they’re using on TV new services. It is so low, like this they’re out of sync the words that in the voice don’t match, they don’t care anymore to zoom call people know, or it’s Skype or whatever. It’s more acceptable and there’s been a lot of mistakes and some of the basic mistakes are people not considering what their background is, or understanding that their cameras on just recently woman, for whatever reason, took a laptop to the toilet. At a school and has since resigned from the school and it’s just there are some crazy mistakes and we talk. I used to be. You know when you’re in a live event or hey, don’t forget, and turn your microphone off if you go to the toilet. Well now, because your microphone. Your phone and your cameras, you find people take it everywhere. So we’re seeing more that we probably don’t necessarily need to see or people forget their microphones on and they say some inappropriate things there are so many issues. So basically its they just haven’t got the basics. Right. And typically, anything that goes wrong is all about the basics and making sure you get those right Donna Hanson: So one of the things that I’ve heard of is screen sharing and people sharing things on the screen. You know structures in a group environment they’re sharing them a document or something and then maybe pull you know without thinking that they’re still sharing the screen going on to something else that that might not be something that people want one big scene. Warwick Merry: Yeah, for sure. And it can be something as simple as your personal email and just knowing you know what your full email addresses or who’s been sending you emails, the recent American elections. Because they using Smart TV. Sometimes I had different ads come down and an ad drop down on a new service for Porn Hub like so there’s some weird stuff that goes on. But yeah, it really is. Again, it’s making sure you understand how to use the technology and that you’re using it appropriately and you’re in control of it. And also when you make a mistake ego upsets made a mistake and you move on. Don’t let it flow you Donna Hanson: Or define who you are on online or, yeah. Yeah, it’s like you make a wrong turn in the car, you go, well, I’ll go back and I’ll do that again, you know, so, isn’t it, that’s good. It’s being aware of some of those simple things and just being a little more observation or just all a bit more for that you don’t necessarily need to do with you in a physical meeting. Warwick Merry: Very much so. And I heard a saying many, many years ago and I have a funny feeling it’s copyrighted. And so forgive me to whoever wrote a speech. Title, but it’s like elephants don’t bit but mosquitoes can kill and what better meaning of that is if there’s a massive issue like if your computer goes down, you’re going to know it, and you’re going to do everything you can to fix it. It’s all the little things. So all the little mistakes that you’re making that that will add up. So you want to try and have processes and I know you and I are both into processes and checklists and stuff. When I’m producing an event for client. I have a checklist, even if it’s just me in the control panel with all my computers. I have a checklist, even if its silly things like turn on the lights, because sometimes I forget. I’ve got three different lights that I use. And if I miss one of them. The looks not right. And I have sometimes if it’s a really bright day and I’ve got natural light coming in the window. I forget to put on the overhead light. You never cloud comes across. And I don’t have th

  7. 08/15/2021

    The Impact of Wellbeing in the Workplace – Laura Timbrook

    Despite the best of intentions, life can get busy and stressful. Soon we start to notice we aren’t as energetic, focused or alert as we used to be, leaving us feeling less productive, frustrated and looking for a quick fix.   With fad diets, stress management apps and fitness gurus, it’s hard to get back to a place of feeling healthy, happy and energetic. My guest in this episode, US based, national board certified health and wellness coach Laura Timbrook sees this all the time!   Laura believes in practical, straight forward solutions to get results and she’s passionate about making sure an organization’s number one asset – its people, are provided with the best chance for optimal vitality, safety and longevity. To find out more about Laura, visit www.lauratimbrook.com  https://youtu.be/9JH-NS5hQkI Transcription Donna Hanson: Hello and welcome to this Expert Insights episode I’m Donna Hanson in this Expert Insights episode we speak with wellbeing strategist Laura Timbrook. US Based Laura is a national board-certified health and wellness coach international speaker and well-being strategist in the manufacturing industry. She’s been in the corporate health and wellness field for almost 10 years and has worked for the small business and fortune 500 spanning several sectors. Still the manufacturing workforce hold a special place for Laura. Laura says our lives of cheap, easy to waste time on crazy diets exhausting stress management techniques and stress inducing fitness right regiments. I’m with you Laura So simple, practical and straightforward perspective gets results. Laura believes employees are a company’s number one asset and we need to make sure they are provided with the best chance for optimal vitality safety and longevity looking forward to this chat. Hi, Laura, welcome. Laura Timbrook: Hi Donna, thank you so much for having me. Donna Hanson: But before we start, what exactly is a well-being strategist? Laura Timbrook: Yes. So I work with organizations to strategize their employee’s well-being. Every company or industry. Everyone needs something a little specific and what works for one place doesn’t work for another place. So really, I kind of take a holistic approach at it and see what specifically a certain company or a certain industry needs. And then we kind of lay out what will work for their employees and it’s kind of growing and changing. So it might be leadership wellness coaching training or maybe just some, you know, sugar sessions and nutrition advice. So it really varies depending on the company in the industry. Donna Hanson: Wonderful. So I’ve not heard of a well-being strategist before, is that an official title or just something you coined that you found was really meaningful to the industry. Laura Timbrook: Yeah, so it’s something I kind of coined myself because you know being a board certified health and wellness coach. A lot of times it just looks as somebody’s going to come in and coach your employees. It’s so much bigger than that. And a lot of times when we think of health and wellness. We think of fitness and nutrition. And we forget about our relationships and our purpose and you know how sleep and movement and nutrition all play a role. So it’s much bigger than what we sleep and exercise or eat and exercise. Donna Hanson: I guess a lot of people see each of those elements in isolation and what you do when you said you holistic is bring elements of all that together, depending upon what people’s organization’s needs are. Laura Timbrook: Absolutely. And it’s interesting when I went through Nutrition school we had primary foods and secondary foods. And actually, our secondary foods were actually the foods we ate it was the primary foods which will our relationships and how our purpose and you know just how we carry ourselves. So a lot of that was so much more important than the foods we were eating and a lot of times it gets left out and it makes such a big impact in our overall well-being. Donna Hanson: Well, I’m looking forward to hearing a little bit more about this as we have a bit of a chat today. So what was your well-being? So I just want to focus on the manufacturing industry. Is there something you still missing in the industry or Laura Timbrook: 100% so I was in corporate health and wellness for think was eight or nine years. And every now and then you would be sent to a manufacturing facility, but you still went with your corporate attire. And your corporate knowledge and how their lunch, you know, breaks work, but you would go to the facilities and suddenly they don’t have an hour lunch break. Laura Timbrook: And they have only two 15 minutes you know breaks throughout the day. Aside from their lunch. And it was just different. So the information we were giving to the corporate world wasn’t translating over to our manufacturing workforce. And I was at a facility one time and the guy was coming through for health coaching and he actually put his hand up and he said, you know what healthy doesn’t work for me. And in that instance, I was like, you know what, this is what we’re doing. And we’re failing people we are failing a whole section of people And it’s not fair. I am a firm believer that everybody has the ability to be healthy. Just a lot of the information we’re giving doesn’t fit them. So once I heard that and really talking to a lot of other employees. I was like, you know what, and this is where I need to be. I need to be their voice of health. Donna Hanson: Okay, interesting Yeah. And it makes perfect sense because a lot of people when they think health and wellness or health and fitness. They think of these buffs six-pack abs or these sleek hourglass figures in a bikini on a beach and them often feel unattainable. But I’m guessing you’re not looking to take people from here right over here in, you know, two or three weeks. It’s not like a crash diet, it’s a lifestyle change. Laura Timbrook: Slowly and everything’s different for everybody, you know, in the corporate world mindfulness training worked really well they liked the term mindfulness in manufacturing when we’re dealing with our, you know, our workforce mindfulness is fluffy. It’s extra it’s, I don’t have time for that. You know, but when I started working with them and we talked about quieting our mind and being present and we talked about fishing or sitting in a hunting standard maybe going for a motorcycle ride and that moment of being present and listening to the natures of the whining of a motor they understood that. And suddenly the conversation change suddenly something that went from. Oh, there’s no way I’m doing that. And if somebody once told me. He’s like, I am not into pillows and twinkle lights. We went from pillows and twinkle lights to motorcycles and classic cars or hunting or fishing rods. And you know, we had such a big response. I actually had a guy tell me that whenever he has a rough day he keeps a fishing pole in the back of his truck and he’ll hit the stream and just cast a few lines before he goes home to unwind. Donna Hanson: Wow, that’s amazing. So it’s sort of like just finding that thing that makes it click for someone isn’t it. Laura Timbrook: Absolutely and that’s really what a well-being strategist, like myself, is really doing is that we’re trying to find what are you already doing in your life that we can just a minor tweak and make it a healthy habit. So creating a personal and emotional connection and then linking the health and wellness message to something that brings them to quote Marie Kondo and brings them some joy sparks of joy and makes them feel like Donna Hanson: They’ll step in more to something, then something you know esoteric and that sort of sits in the ether, something that that is relevant to them. So they’re absolutely amazing, absolutely amazing. So what we’re talking about today, can we apply it to any business or industry. Laura Timbrook: Oh my goodness 100% and, you know, in the corporate health and wellness industry. We have seen such a huge growth. Just over the last eight, nine years. I mean, on we’re on track to almost hit 100 billion dollars in the next few years within a health and the corporate health and wellness industry, it’s huge. We know it works. And I was just reading right before we got on this call. I just shared it on LinkedIn. It was an article by HR magazine in the UK that actually found that when they implemented in manufacturing health and wellness programs they watched their increase in productivity. So we know it works and it’s just trying to find what fits for their organization. Donna Hanson: So I guess when they’re when people are healthier way happier when we feel good. Well, naturally, when we feel good. We perform better job we when we feel bad, you know, we tend to be weighed down and feel less happy and less productive. I’m guessing. Laura Timbrook: Absolutely. And you know, when I talk to people. Anytime someone goes on a diet for the first week or two every time. And they always tell me I have so much more energy, and it is because once you clean up your diet dependent, no matter what diet, you go on generally You’re always going to get the first few weeks more energy. You’re going to feel like there’s an extra pep in your step. And you’re going to be more productive. And that’s what we want. We just want to make sure that whatever lifestyle. We’re living is sustainable, so we can keep feeling like that, rather than having those big highs and lows. Donna Hanson: So we’ve already touched on how it increases productivity. Why should businesses really be starting to focus on the health and well-being of their workforce? What are the added benefits, they’ll get aside from productivity, because people are feeling better. What other tangible sorts of things can b

  8. 08/01/2021

    Helping Audiences Engage with Intent – Jon Yeo

    We are often too busy to consider the impact of our work with each other.   In a world of 24/7 connectivity, it is somehow hard to find the time to just get our immediate work done. But by altering our focus in our everyday communications, we can increase our productivity work towards intentional outcomes with clients and colleagues. In this episode I speak with Licensee and Head of Curation of Tedx Melbourne and Communication Coach, Jon Yeo about how we can help our audiences engage with intent. To find out more about Jon, visit www.brightstar.net.au  To find out more about TED and Tedx, visit www.ted.com https://youtu.be/XjeSHJqEsvI Transcription Donna Hanson: In this Expert Insights episode, I’m speaking with Jon Yeo, aside from working as a communication coach assisting business leaders to engage with content since like 2009 Jon has been a licensee and head of curation TEDx Melbourne. Hi. JON AND WELCOME. Jon Yeo: Hi, Donna. Good to see you. Donna Hanson: I’m looking forward to finding out more about engaging with intent and particularly about your involvement with TEDx in Melbourne. I’ve always been curious about TED and TEDx now for the uninitiated what’s TED and what’s the difference between TED and TEDx Jon Yeo: Yeah, it’s a good question and relatively common one. Ted began as a conference in 1984 and so it started in California. And so, they ran that for many, many years, and then they decided to do a global event which moves around Rio, Scotland all sorts of Africa. And they became the two Ted events that will know love which were all recorded a little bit later they decided to do what’s called a Ted X license, which is an independent license. It is run by a local organizer in their geography. So, because I’m in Melbourne. I have the Melbourne based TEDx license. And so, each geography has its own TEDx license as well. Donna Hanson: And I guess that makes it easier for them to a create a bigger brand, a more global truly global audience and a mechanism for them to develop more content and obviously get the message out. Jon Yeo: Yeah. Absolutely got it in one Donna Hanson: So, what was the journey to becoming licensee and head of curation pathetic. Now that I’m guessing probably somebody just didn’t come and knock on your door and say, hey, we’ve got this awesome opportunity. Would you like you know bit like door to door selling Jon Yeo: Look what the, I mean, there’s still is an application process but effectively back then, Ted. Well, the that type of community that feature focus optimistic, you know, productive type communities was a bit of a rarity back then in 2009 and so became my tribe. And so, while I wasn’t the founding licensee I was part of the team that began the organization and she had to decide in 2009 whether she was going to run the next TEDx Donna Hanson: Melbourne. Jon Yeo: Or organize her wedding. So it kind of landed on my lap. I didn’t want the community to die, and he’s just sort of the rest, State’s history Donna Hanson: Oh, awesome. Now, just an additional you know added the blue curiosity factor. Um, is there a licensee fee? To buy Let’s, let’s not talk about numbers better fame doesn’t generate revenue. Jon Yeo: Yeah, there is no fee but the license expires. The moment you run your event and it’s renewed based on whether you’re within 10% of the global net promoter score so that’s the hard part. Because that’s hard to keep up with. Donna Hanson: Well, I guess that’s a benchmark designed to keep you focused on the end goal, which is making sure that every event you create is engaging Jon Yeo: Exactly, exactly. And so, all it is focused on event and experiencing experience design. Donna Hanson: And what do you think is made both TED and TEDx so popular globally. Because, I mean, you mentioned Ted or TEDx and instantaneous recognition worldwide. Jon Yeo: I think It’s largely because I mean, Ted began is the convergence of technology entertainment. And design so that convergence really lead to worldwide launches of things like CDs and the Apple Macintosh which before our list of public was shared amongst the tech community so became sort of a space to see the future. And see the possibility of the world. And so, I still think it continues to do that very much around the its core principle of ideas worth spreading where it’s not the idea, necessarily, but the word spreading part then becomes the interesting part of the brand. Donna Hanson: Yeah, there’s no shortage of ideas, but do today. You say, the establishment of the TEDx did that change the dynamic of the content that was involving tape like it. Is it being it straight line that it must be technology in education entertainment design. Jon Yeo: Entertainment. It didn’t in because I think one of the things that unique about that communities that were all. A certain mindset or and like I said future focus optimistic proactive and so it just became a bit of a grounds well and on the ground community run by the community owned by the Community shared by the community. And I think that was its power. It could bring the power of that community together and still capture and cultivate those ideas and inspirations. Donna Hanson: Awesome. So, um, I know this is probably a challenging question one that I’m going to throw on you out of the blue. Do you have a favourite Ted or TEDx talk or is that like selecting your favourite child. Jon Yeo: These a little bit. It is a little bit. I like different talks of different reasons. Sometimes deliveries on as PERSPECTIVE, SOMETIMES inside. Sometimes it’s just beautifully done. But I think one of the smartest ones that called culminate or that is one my direct service called weird or just different. And the beauty of its only two and a half minutes. Donna Hanson: Oh wow, is it unusual for TEDx because what’s the time frame you normally giving Jon Yeo: Yeah. So historically, they’ve been up to 18 minutes that was back, way back when I’m today, the average TED talks about nine. So, two and a half. Still, sure. But I think the attention spans of the communities getting shorter, denser the talks are sort of reflecting it. Donna Hanson: Okay, so, um, I know there’s a whole lot of other questions I want to ask as well. But I’m going to ask one final question about that the TED element. Do people like to spend a lot of time working on their ideas and refining their ideas or is it one of those things where people say, I’m going to do a TED talk and off they go. Jon Yeo: I think different organizers approach it slightly differently, but I think in the main it starts that quality expectation is starting to go up. And so, for me, I will personally work with a speaker anywhere between 18 and 27 hours with them. Plus, practice which you know can probably be you know anywhere between 1500 and 50 hours. Donna Hanson: All for that tiny little bit of psycho her scene for a theatre play or a TV show, I guess, isn’t it? Jon Yeo: Oh, it looks. It’s not unlike the Olympic something if you do in the hundred meters. Dash. That’s literally nine seconds of your life that you might spend 4 – 8 years Preparing for and, you know, a TED talk, kind of, I would approach it the same way. It’s a great opportunity. Donna Hanson: Fantastic. So, I’m syncing based upon you know your other work that there’s a bit of a link between Ted TEDx and your work as a communication coach legacy touched on that there with the coaching of Potential or people who are presenting for TED, TED and TEDx. Well, what is engaging with intent mean for you, and why does it matter. Jon Yeo: Engaging with intent is really around the impression underneath the ID have. So, in my world is three sort of core pillars in terms of communication is the content use you share and a lot of people say content is King, and I would say well content is kind of minimum because content is everywhere. And so, you’ve got really must have good content before it starts. So, you can stand out. Contents, which can be things like the nature of your interaction, the time of day even can be important or the nature of that interaction. And then the intent is around. Well, what is your belief. Or purpose for that relationship and you do they trust your intent, you know, have you built that trust and rapport, but this is they don’t trust you, then it doesn’t matter what comes out of your mouth. And I think a lot of people just kind of go to their social media or the marketing just stand at the top of the building with their mega fine and yelled and message out expect the hordes to come running in it. Just doesn’t work that way anymore. And there’s so many modern examples. Now, where brands differentiate themselves because their intent is really done well. Donna Hanson: Oh, clear. Yeah. Jon Yeo: It is also a critical part Donna Hanson: Absolutely. So, the sorts of people that you might engage or that might engage you to help. So, for example, you’re talking about presenters at the TEDx events. And, you know, we’re talking about business leaders are we talking about executives, but what are the types of people that will generally be looking for some type of a purposeful focus community coat communication coaching in this manner. Jon Yeo: Yeah. So, in my work is typically CEOs and their direct reports the simulation. Occasionally, it’s the sales teams and then for sort of medium sized businesses, usually the business side. So, anyone who’s got to connect and engage very quickly, build trust and rapport. Jon Yeo: And really make that impact really get that impression quickly, otherwise the opportunities lost Donna Hanson: So, I’m sensing. It could be two-fold. It could be, you know, for example, as CEO, he might be wanting to communicate with the intent. Downwards through his organization or her organization as well as a CEO who mi

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Professional Female Productivity Speaker, Media Commentator and Educator, Australia

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