The Insurance Guys Podcast

Scott Howell & Bradley Flowers

The Insurance Guys podcast is dedicated to agents by agents. Scott Howell and Bradley Flowers discuss all aspects of becoming an insurance agent and give real life examples of their experiences in all aspects of hiring, sales and the day-to-day reality of running your own successful insurance agency.

  1. Build Your Own Tools: The Smart Way To Cut Costs In Insurance Operations

    4D AGO

    Build Your Own Tools: The Smart Way To Cut Costs In Insurance Operations

    In this episode of the Insurance Guys Podcast, Scott Howell and Bradley Flowers sit down with Mick Hunt, visionary business leader and host of the Mick Unplugged podcast, to discuss how insurance agencies can leverage technology and AI to modernize, streamline operations, and stay competitive. The conversation dives deep into building custom tools, rethinking traditional agency management systems, and why usage-based pricing is changing the insurtech landscape. Mick shares insights from high-profile podcast guests, the importance of “skin in the game” consulting, and practical ways agencies can utilize AI for prospecting, sales, and efficiency. The hosts and Mick tackle the myth of AI replacing insurance agents, emphasizing that while AI will enhance productivity and alter hiring patterns, the advisory role will remain crucial, if agents continue to up their game. From advice on balancing video and audio branding to stories about using AI for negotiation and workflow automation, this episode is packed with actionable takeaways for forward-thinking insurance professionals. Tune in to hear how building your own tools and embracing innovation can help your agency thrive in the age of AI. Show Overview 00:00 Podcast introduction and host welcome 04:52 Highlighting Mick's podcast journey 07:05 Starting the podcast journey 11:56 Changing the consulting model 13:57 Growing an AI brand with podcast 16:18 Impact of modern AI trends 19:40 AI's shift to usage-based pricing 24:18 Confidence in product and pricing 28:04 Using AI for lead research 31:47 Cold calling versus cold outreach 34:28 Using AI for business efficiency 36:49 How agents handle carrier issues 41:15 Tech layoffs blamed on AI 42:42 AI streamlining insurance processes

    49 min
  2. How Can AI Revolutionize Sales Coaching for Insurance Agents?

    MAR 18

    How Can AI Revolutionize Sales Coaching for Insurance Agents?

    In this episode of the Insurance Guys Podcast, host Scott Howell welcomes Bradley Flowers and Michael Weaver for a lively discussion on insurance agency management and innovation. Bradley shares stories about Mardi Gras in Mobile and agency life, while Michael details the growth of Agency Coach AI, an AI-powered sales coaching platform for insurance agents. The conversation explores how AI-driven role play, call analysis, and flexible service platforms are transforming sales training, operational efficiency, and customer engagement, highlighting the importance of data-driven strategies and ethical, customer-friendly business models in the evolving insurance industry. Episode Highlights - The introduction and development of Agency Coach AI, an AI-driven coaching platform for insurance agents. - The benefits of AI technology in sales training, including real-time feedback and role-play simulations. - Common challenges faced by insurance producers in sales conversations and how to overcome them. - The importance of rapport building and effective communication in closing sales. - The economic considerations and pricing models for AI software in the insurance industry. - The integration of AI tools with existing phone systems and their impact on agency management. - The contrast between traditional sales training methods and innovative AI-driven approaches. - The ethical considerations of contract practices in the insurance technology space.

    1h 8m
  3. Winning with Progressive Insurance

    MAR 4

    Winning with Progressive Insurance

    In this episode of the Insurance Guys Podcast, host Scott Howell and guest Corey Fischer, General Manager for Agency Distribution at Progressive Insurance, discuss Progressive’s approach to balancing direct and agency channels, insurance pricing, and leveraging technology like telematics and AI. Joined by Bradley Flowers and another contributor, they explore market trends, agency partnerships, and Progressive’s efforts to innovate in auto and property insurance. The conversation highlights the importance of transparency, strong carrier-agent relationships, and adapting to industry changes, offering practical insights for insurance professionals navigating a rapidly evolving marketplace. Episode Highlights - Discussion on the role of independent agents versus direct sales in insurance distribution. - Insights into Progressive Insurance's business model and premium distribution. - Examination of pricing strategies and market competitiveness in different regions. - Exploration of telematics and its impact on insurance rating and customer behavior. - Challenges and opportunities related to autonomous vehicles and their insurance implications. - The importance of technology and data analytics in pricing and underwriting. - Strategies for agency partnerships and enhancing agent relationships. - Overview of Progressive's growth initiatives in various insurance segments. - The significance of company culture and core values in driving innovation and success. - Addressing common misconceptions about pricing differences between direct and agency channels.

    1h 17m
  4. How To Save California's Insurance System with Stacy Korsgaden

    FEB 25

    How To Save California's Insurance System with Stacy Korsgaden

    In this episode, hosts Bradley Flowers and Scott Howell interview Stacy Korsgaden, candidate for California Insurance Commissioner. The discussion explores the challenges facing California’s insurance market, including overregulation, limited carrier options, and the strained FAIR Plan. Stacy shares her industry experience and outlines her plans to attract new insurers, embrace innovation, and improve consumer education and disaster response. The conversation highlights the importance of informed leadership, the impact of regulatory decisions, and the need for reform to restore a healthy, competitive insurance environment for Californians. Show Overview - Overview of California's insurance market challenges - Discussion on the candidacy of Stacy Course Gordon for California Insurance Commissioner - Impact of overregulation and Proposition 103 on insurance pricing and availability - Importance of real-world insurance experience in leadership roles - The role of the Department of Insurance in regulating and supporting the market - Strategies for attracting new insurance companies to California - The significance of consumer education regarding insurance processes and expectations - Examination of the FAIR Plan and its implications for the insurance market - Insights on the relationship between insurance agents and market dynamics - The need for innovative solutions and technology in addressing insurance issues in California

    1 hr
4.8
out of 5
202 Ratings

About

The Insurance Guys podcast is dedicated to agents by agents. Scott Howell and Bradley Flowers discuss all aspects of becoming an insurance agent and give real life examples of their experiences in all aspects of hiring, sales and the day-to-day reality of running your own successful insurance agency.

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