Your first hire probably won’t fix your business. Not if you’re hiring the wrong way. Too many mortgage professionals build a business that depends on them for everything, then try to solve the problem by hiring a virtual assistant and dumping their entire to-do list on them. They expect one person to think like them, work like them, and somehow figure out a role that was never clearly defined in the first place. Then the hire struggles, frustration builds, and the owner concludes that finding good people is the problem. But what if the problem isn’t the person you hired? What if it’s the way you designed the job? In this episode of The Art of Mortgage Marketing, I sit down with Anthony Rice, co-founder of People Partners, to challenge the way mortgage brokers think about hiring, delegation, offshore teams, and business growth. We dig into why you should design roles around tasks—not job titles, how to spot resourcefulness before you hire, why your onboarding might be sabotaging your new team members, and which role a solo loan officer should consider hiring first. If you’re still the chief everything officer in your business, this conversation might expose exactly why you’re stuck there—and what needs to change. What You’ll Learn in This Episode Why hiring a VA to “do everything” is a recipe for frustration. Stop expecting someone to take over a job you haven’t properly defined. How to build roles around tasks instead of job titles. Identify what needs to get done, group related responsibilities, and hire for the actual work. The hiring red flags that can cost you more than a bad hire. Learn why resourcefulness, initiative, and genuine references matter more than a polished interview. Why your onboarding could be the real reason new hires fail. Before blaming the person, take a hard look at how you trained them. How to think differently about offshore talent. Geography isn’t the strategy. Getting the right person into the right role is. What motivates your team to stay. Money matters, but culture, respect, recognition, and a shared vision matter too. Who a solo loan officer should hire first. Explore how loan processing, executive assistance, and marketing support can fit into a smarter hiring sequence. If this episode challenged the way you think about hiring, delegation, and scaling your mortgage business, don’t just nod along—put one idea into action. And if you got value from the conversation, follow the show, leave a rating and review, and share this episode with a mortgage professional who’s trying to do everything themselves. Remember, your business is a personal development course with a compensation plan attached. The more you grow, the more your business grows. So don’t just go to that next level. Grow to that next level. About Your Host Considered by many to be the nation’s leading Mortgage Marketing Coach, Doren Aldana is the founder of several highly acclaimed training programs, including Autopilot Referral Systems, Client Acceleration Formula and the 7-Figure Lender Academy. He is a contributing author for Mortgage Professional America, CMP Magazine,The Mortgage Journal, and other mortgage industry publications. He is also the founder of the #1 mortgage marketing group on Facebook, The Art of Mortgage Marketing. Since 2005, Doren has trained thousands of mortgage professionals how to utilize his mortgage marketing secrets to close more deals with less effort, regardless of market conditions. In fact, due to his high-impact mortgage marketing solutions (and a whack-load of success stories), Doren was awarded the prestigious “Best Industry Service Provider” award three years in a row at the Canadian Mortgage Awards. Won the BEST INDUSTRY SERVICE award three times in a row.