Hospitality Mavericks Podcast Show

Michael Tingsager

We wanted to show there was another way to build and lead businesses. So Hospitality Mavericks was born. We wanted to gather together the world’s Mavericks who do things differently from the norm. They are leaders from all walks of life who have shown and proven that there is a better way forward without cashing out on their values; ripping off their people, community and planet. That was over ten years ago. Since then we've worked with and interviewed more than 200 leaders, thinkers and experts on the best way to build a business that makes a positive impact on all stakeholders. We are the home to impactful leaders that KNOW and DO things in a better way. A network for those seeking a different path. So don’t just be like the others! Dare to Be Different ✊ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

  1. #313 Greg Mangham Founder & CEO at Only A Pavement Away - Transforming Lives Through Hospitality

    12/18/2025

    #313 Greg Mangham Founder & CEO at Only A Pavement Away - Transforming Lives Through Hospitality

    In this episode, Michael talks with Greg from 'Only A Pavement Away,' a charity co-founded by Greg and his wife, Jill, to help disadvantaged individuals secure employment in the hospitality sector. Greg shares the story behind the charity's inception and its significant impact, having placed over 800 people into jobs and added £32 million to the economy since its launch in 2018. The discussion covers their process of preparing candidates, the role of relationship managers, and the ultimate goal of expanding their reach across the UK. Greg emphasizes the importance of building quality relationships and offers insights into the challenges and successes they've faced. He also highlights the critical need for funding to continue their mission of transforming lives through meaningful employment. Connect with Greg: https://onlyapavementaway.co.uk/ https://www.linkedin.com/in/greg-mangham-5424402a/ A big thank you to our epsiode sponsor Apron. The power tool for payments that helps hospitality operators save time, cut admin, and get back to doing what they love: looking after their guests and teams. Head to their website to sign up. Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

    49 min
  2. #Bonus Episode with Henry Matson Apron. - Solving Financial Pain Points in Hospitality

    12/16/2025

    #Bonus Episode with Henry Matson Apron. - Solving Financial Pain Points in Hospitality

    In this episode, Michael welcomes Henry from Apron to discuss the financial pain points faced by hospitality operators. They delve into how Apron, founded in 2022, helps streamline business payments with consumer-grade simplicity. Henry explains how Apron addresses challenges like managing supplier payments, payroll, and employee expenses from a single platform, drastically saving time for business owners. Highlighting real-life cases, the conversation covers how Apron facilitates ease of financial management, allowing operators to focus on delivering exceptional hospitality. The discussion also explores the future of financial technology in the hospitality sector, emphasizing the need for fewer, more integrated tools. Henry shares his personal journey into FinTech and the profound impact Apron has had on businesses, including a touching story of how it helped a family in need. Listeners are encouraged to explore Apron's offerings at getapron.com and connect with Henry for personalized demonstrations. Connect with Henry: https://getapron.com/ https://www.linkedin.com/in/henry-matson-1283472/ Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here A big thank you to our epsiode sponsor Apron. The power tool for payments that helps hospitality operators save time, cut admin, and get back to doing what they love: looking after their guests and teams. Head to their website to sign up. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

    51 min
  3. #2 A Podcast Series with Openr & Stephen Rothwell, Founder of Eagle Eye Solutions - Enhancing Operational Efficiency and Customer Experience in Hospitality

    12/09/2025

    #2 A Podcast Series with Openr & Stephen Rothwell, Founder of Eagle Eye Solutions - Enhancing Operational Efficiency and Customer Experience in Hospitality

    In this episode, Michael, Joel and Stephen discuss the significant lag in technological advancements within the hospitality industry, particularly in back-office systems and data processing. Despite recent efforts made due to the pandemic to digitize front-of-house operations, the conversation highlights the need to improve operational aspects to enhance customer experiences. Issues such as repetitive WiFi logins and inefficient payment processes are mentioned. The discussion also emphasizes the importance of personalization and exceptional service in fostering customer loyalty, backed by personal anecdotes. The episode concludes with a call for the industry to focus on serving people more effectively. Connect with Stephen: https://www.linkedin.com/in/stephenjohnrothwell/ https://stephenrothwell.ltd/ https://eagleeye.com/loyalty A big thank you to our epsiode sponsor Apron. The power tool for payments that helps hospitality operators save time, cut admin, and get back to doing what they love: looking after their guests and teams. Head to their website to sign up. Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

    1 hr
  4. #312 Marc Summers Founder & CEO at Bubala - Building a Plant-Based Restaurant Empire

    12/04/2025

    #312 Marc Summers Founder & CEO at Bubala - Building a Plant-Based Restaurant Empire

    In this episode, Michael welcomes Marc Summers, a restauranteur with a bold and ambitious vision, to discuss his journey from a corporate finance career to creating a successful plant-based restaurant chain. Featuring stories of pivotal moments, including being inspired by a chef's table episode and the adrenaline of his first kitchen job, Marc outlines the organic development of his concept, the importance of testing and honing ideas through pop-ups, and the transition to opening brick-and-mortar sites. He shares his strategy for growing gracefully without compromising quality or culture, explains the intentional creation and application of core values, and highlights the excitement of future growth and new opportunities like catering. Marc also discusses the significance of transparency and respect in building a happy workplace, as evidenced by winning the Code People Award for the happiest place to work. Throughout, he reflects on the lessons learned and the importance of staying open-minded and resilient in a challenging industry. Connect with Marc: https://www.linkedin.com/in/marc-summers-561366210/ https://www.bubala.co.uk/our-restaurants Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here A big thank you to our epsiode sponsor Apron. The power tool for payments that helps hospitality operators save time, cut admin, and get back to doing what they love: looking after their guests and teams. Head to their website to sign up. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

    54 min
  5. #311 Trudi Parr Head of People at Mollie's - Building People-Centric Hospitality

    11/20/2025

    #311 Trudi Parr Head of People at Mollie's - Building People-Centric Hospitality

    In this episode, Michael interviews Trudi Parr, a hospitality professional with a vibrant journey that spans across media, tourism, and the evolving hotel industry. Trudi shares her unplanned yet fulfilling entry into hospitality, her roles from operations to sales, and her eventual focus on the people aspect of the business. Emphasizing the need for human-centric approaches in hospitality, she discusses the significance of treating employees well, fostering an inclusive environment, and the impact of nurturing talent from the ground up. With a keen interest in changing the perception of the hospitality industry, Trudi highlights the importance of internally built strong people practices and the challenges of recruiting and retaining talent post-COVID. Closely following the evolution of Mollie's—a motel diner concept—Trudi shares practical insights into their onboarding process, the importance of building relationships, and the excitement around new openings, particularly the upcoming launch in Manchester. Connect with Trudi: https://www.linkedin.com/in/trudi-parr/ https://mollies.com/ Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here A big thank you to our epsiode sponsor Apron. The power tool for payments that helps hospitality operators save time, cut admin, and get back to doing what they love: looking after their guests and teams. Head to their website to sign up. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

    53 min
  6. #310 Ellie Ledden Chef Educator at Prept - Empowering Future Generations Through Food Education

    11/06/2025

    #310 Ellie Ledden Chef Educator at Prept - Empowering Future Generations Through Food Education

    In this episode, Michael is joined by Ellie from the Prep Foundation to discuss how the foundation educates young people about nutrition and cooking, especially with the decline in food tech education due to reduced school funding. Ellie shares her journey from being a chef to working with Prep, highlighting the foundation's activities, such as in-school sessions and farm-to-fork days. They also discuss the importance of gut health, the challenges faced by schools, and the crucial role the hospitality industry can play in supporting these initiatives. The episode underscores the broader impact of teaching children healthy eating habits, aiming to tackle obesity and other lifestyle diseases. Connect with Ellie: https://prept.foundation/ Become a Prept Partner and make a real difference to food culture in the UK. Find out more here https://prept.foundation/partners/ - to find out how your school can take part in the programme, visit Prept’s website (https://prept.foundation/what-we-do/) https://www.linkedin.com/in/ellie-ledden-137329182/ Ellie up for an award. Finals on Monday. Voting open until then. Give your vote here: https://www.thestaffcanteen.com/nomination/ellie-ledden-chef-educator-sussex-1757617272#/ A big thank you to our epsiode sponsor Apron. The power tool for payments that helps hospitality operators save time, cut admin, and get back to doing what they love: looking after their guests and teams. Head to their website to sign up. Connect with the podcast Join the Hospitality Mavericks newsletter Tune in via your favourite podcast platform - here More episodes for you to check out here Takeaways: Hospitality leaders are on a mission to positively impact society and the planet. We are what we eat, and food education for kids is crucial for their health. Teaching young people cooking skills can transform their relationship with food and wellness. The Prepped Foundation connects chefs with schools to empower children through cooking education. Food culture directly impacts our health, and we must teach kids about nutritious choices. Hospitality can be a powerful force for good, addressing food education and youth empowerment. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

    41 min
4.5
out of 5
8 Ratings

About

We wanted to show there was another way to build and lead businesses. So Hospitality Mavericks was born. We wanted to gather together the world’s Mavericks who do things differently from the norm. They are leaders from all walks of life who have shown and proven that there is a better way forward without cashing out on their values; ripping off their people, community and planet. That was over ten years ago. Since then we've worked with and interviewed more than 200 leaders, thinkers and experts on the best way to build a business that makes a positive impact on all stakeholders. We are the home to impactful leaders that KNOW and DO things in a better way. A network for those seeking a different path. So don’t just be like the others! Dare to Be Different ✊ This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy

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