Industry Matters

VGM

Healthcare connected. Insights, expertise, and conversations that help those delivering healthcare beyond the hospital navigate change, strengthen their businesses, and improve patient care. Join VGM and industry leaders as they explore the trends, challenges, opportunities, and practical solutions shaping HME, complex rehab, home accessibility, O&P, sleep, respiratory, and beyond.

  1. Aug 21

    Three Generations, One Big Switch: Legacy Prosthetics Goes Nymbl

    What does it take to modernize a prosthetics and orthotics practice built on three generations of family legacy? In this episode of Industry Matters, Jeff Kessler, Director of OPGA at VGM, sits down with Russell Molina, Owner and President, of Legacy Prosthetics and Orthotics in California's Coachella Valley. Russ shares how a painful audit in 2012 set his practice on a path toward compliance and smarter operations — and how switching to Nymbl became the catalyst for the next level of growth. From building an open-concept rehabilitation facility to cutting intake time in half through AI-powered referral processing, Russ breaks down what it really looks like to make a major platform switch — the fears, the buy-in process, and the results. If you're on the fence about making a tech change in your practice, this one's for you. Watch on YouTube: https://youtu.be/-OiEhyptoU4

  2. Aug 6

    Fanny Schultea on Education, Innovation & the Future of O&P

    Jeff Kessler sits down with Fanny Schultea, Executive Director of the Live in Motion Foundation and OPGA/Össur's 2025 O&P Woman of the Year. A prosthetist, educator, fellow with distinction, and U.S. Armed Forces veteran, Fanny discusses advancing education, workforce development, and innovation in orthotics and prosthetics — and what it takes to strengthen the future of patient care. Presented by VGM. Watch on YouTube: https://youtu.be/GxLrDor4dRM

  3. Jul 24

    From Tanks to POCs: How Kinney Home Care Made the Switch

    In this episode of Industry Matters, Respiratory Edition, host Boone Lockard, VP of HME, Respiratory, & Wellness with VGM & Associates, sits down with Steve Palmer, General Manager of Kinney Home Care Equipment and Supplies, to discuss their journey transitioning from a traditional oxygen tank model to portable oxygen concentrators (POCs). Steve shares the operational challenges that drove the decision — from emergency tank deliveries to rising costs — and how Kinney used VGM's ROI calculator to build confidence in the financial case. He also talks about the critical role their respiratory clinicians played in gaining referral source buy-in, the efficiency gains they've seen in delivery routes, and what led them to choose Rhythm and the Rhythm Resolve as their POC partner. If you're a DMEPOS provider weighing the tank-to-POC transition, Steve's real-world experience and practical advice make this a must-listen. Watch on YouTube: https://youtu.be/YfGe1M0Ql6s

  4. Jul 1

    The Future of NIV: Navigating the New NCD with React Health

    In this episode of the Industry Matters Respiratory Edition, recorded live at VGM Heartland 2026, host Boone Lockard, VP of HME, Respiratory, and Wellness at VGM, sits down with Dr. Colleen Lance, Chief Medical Officer at React Health, and Bill Shoop, CEO of React Health, to unpack the seismic shifts in the NIV and ventilation market following the release of the new National Coverage Determination (NCD) for COPD. They discuss what changed in policy, how providers have adapted (or struggled), the role of CO2 requirements and adherence monitoring, best practices for patient care, and what the future of NIV looks like across the full spectrum of chronic respiratory disease. Whether you're an HME provider, prescriber, or manufacturer, this conversation offers practical insights on partnership, education, and navigating change in a rapidly evolving regulatory landscape. Watch the video version on YouTube: https://www.youtube.com/watch?v=1sKodXo-J5k

  5. Jun 23

    IM: Unfiltered — Episode 6: What the HME Benchmarking Survey Is Telling Us About the Future of DME

    In this episode, Lindy Tentinger, President of VGM and Associates, sits down with Alan Morris, Senior Vice President of Strategy and Business Development at VGM, to dig into the annual HME News Benchmarking Survey — one of the most trusted data resources in the DMEPOS space. Alan shares what last year's results revealed about industry growth, the narrowing of payer networks, and the growing urgency around technology investment. He also looks ahead at what this year's survey may uncover, and why the themes of size, scale, and strategic partnerships are more critical now than ever. Whether you're a DME supplier looking to benchmark your operations or a manufacturer trying to understand where the industry is heading, this conversation is packed with insights you won't want to miss. Take the HME News Benchmarking Survey Now: https://www.hmenews.com/hme-benchmarking-survey Watch the video version of this podcast on YouTube: https://youtu.be/QVzYDLn9A6o

  6. May 29

    Industry Insights: 25 Years of Moving the HME Industry Forward

    In this episode of the Industry Matters podcast, Tyler Coulander sits down with Alan Morris to explore what makes the VGM Heartland Conference a must-attend event for the HME and DME industry. As Heartland celebrates its 25th anniversary, Tyler and Alan break down why this year's conference is more relevant than ever — from navigating margin pressure and evolving payer networks to leveraging technology for operational efficiency. Whether you're a business owner, an operator, or an emerging leader, they share why Heartland delivers practical, actionable takeaways you won't find anywhere else. If you're serious about growing your business and staying ahead of the industry's biggest challenges and opportunities, this episode — and this conference — is for you. Watch on YouTube: https://youtu.be/zW2UrWjREAs

  7. May 12

    IM: Unfiltered — Episode 5: Champions of Change

    In this episode of IM: Unfiltered, Lindy Tentinger (President, VGM & Associates) and Ike Isaacson (SVP of Government & Regulatory Relations, VGM Group) sit down with Joel Gallion, CEO of Bellevue Healthcare in Washington, for a candid conversation about the urgency of advocacy in the home health and DME industry. They unpack the real risks behind new payer and TPA models reshaping care delivery — from sole sourcing and network restrictions to the erosion of quality and competition — drawing a stark parallel to what the PBM model did to independent pharmacies. Joel shares how Bellevue Healthcare went from advocacy bystanders to active champions of change through their state association PAMES, and why he believes the time to act is now, not tomorrow. Whether you're a large supplier or a small independent provider, this episode is a call to step up, get involved, and own your role in shaping the future of the industry. Watch on YouTube: https://youtu.be/6TTJ4e7ch5g

  8. May 5

    MK Battery Powered: Cutting Costs in HME Service Repair with Batteries, Chargers & Rolko Parts

    Ted Metcalf, VP of Clinical Mobility and Accessibility at VGM, sits down with Jason Smith, VP of Sales & Marketing, and Javier Nunez, Director of Business Development, both from MK Battery, to discuss the evolving landscape of power wheelchair batteries and parts. From the true total cost of ownership of gel vs. AGM batteries, to the future of lithium ion in HME, to MK Battery's growing distribution partnership with Rolko USA — this episode is packed with practical insights for U.S. Rehab members looking to cut costs, streamline service repair operations, and get more from their vendor relationships. If you're managing a service repair department, this one's for you. Watch on YouTube: https://youtu.be/-HamzOlHz_0

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Ratings & Reviews

4.7
out of 5
9 Ratings

About

Healthcare connected. Insights, expertise, and conversations that help those delivering healthcare beyond the hospital navigate change, strengthen their businesses, and improve patient care. Join VGM and industry leaders as they explore the trends, challenges, opportunities, and practical solutions shaping HME, complex rehab, home accessibility, O&P, sleep, respiratory, and beyond.

Information

  • Creator
    VGM
  • Years Active
    2018 - 2026
  • Episodes
    203
  • Rating
    Clean
  • Copyright
    © 2026 Industry Matters
  • Show Website
    Industry Matters