Leader OnBoarding's Podcast Series TalentUp: Elevating Leaders

In the fall of 2019, we interviewed Margaret Schuler – System VP of Revenue Cycle for OhioHealth. In that podcast, she described her efforts to strengthen the culture, and build resilience in her department of 1,700 employees. Since then, that resiliency has been tested – as her team overcame massive operational challenges with COVID-19.

We asked Margaret to meet with us again (this time online) in July 2020, to provide an update. In this new podcast, she shares personally how her staff rose to the occasion, and used creative solutions to not only survive, but excel during and unforeseen and unyielding crisis.

Leader OnBoarding’s Managing Partner, Linda Reese, talks with Denis Scherf of Fresenius Medical Care North America. In this interview, they discuss how Denis successfully transitioned into his current role as Vice President of Procurement Operations. By using a structured onboarding process, and remaining transparent with his team and stakeholders, he has become a respected leader who drives results.

In this episode, we sat down with Margaret Schuler – System VP of Revenue Cycle for OhioHealth. When she entered this role, Margaret took full ownership of her transition, and she simultaneously worked to strengthen the culture and build resilience in her team. The landscape of healthcare is always changing, and it's been Margaret’s goal to meet that challenge by empowering every employee she serves as a leader. Editor’s Note: This interview was recorded right before the COVID-19 pandemic created a state-wide shutdown. We will follow up with Margaret in a podcast later this summer to see how she’s kept Revenue Cycle running strong during this national crisis.

The cornerstone of our philosophy – leader onboarding is a risk management process. In this podcast, Dr. Linda Reese walks us through this concept, and offers advice to leaders (and hiring managers) on how identify and mitigate risks inherent in a transition.

New Leaders start their jobs eager to make a difference. But, sometimes their well-meaning actions pull them into what we call the Credibility Paradox.
How can these executives avoid missteps that damage their reputation? In this podcast, our Assessment Practice Leader and Senior Coach, Stephanie Henderson, answers that question. And she provides advice on best practices New Leaders can use to start their role the right way.

In this podcast we’re joined by a special guest, Mark Markram -- the Group HR Director for the Food Equipment segment at ITW. As a seasoned HR leader with international experience, he is a strong advocate for onboarding. Recently, our Managing Partner -- Dr. Linda Reese -- talked with Mark to get his perspective on how companies can best support executives moving into new roles. During their conversation, Mark detailed how he gained buy in from leaders at ITW to expand their onboarding program, and he shared the success that followed.