Foresight Radio

Senior Living Foresight Radio
  • 4.1 (25)
  • Management
  • Updated Semimonthly

Welcome to Foresight Radio, brought to you by Senior Living Foresight. Helping great operators and professionals become even better!

  1. 4d ago

    The Leadership Crisis in Senior Living: Burnout, Hiring, Culture & Retention with Chris Heinz

    What's really driving executive director burnout in senior living? And why are so many operators struggling to hire — and keep — great leaders?   In this episode of Foresight Radio, Steve Moran speaks with Chris Heinz, president and managing partner at Westport One, for a candid conversation about leadership, recruiting, burnout, culture, and the future of senior living operations.   Chris shares why the industry's obsession with "facts and features" hiring is failing, why leadership training often misses the mark, and how the best operators are creating cultures that people actually want to stay in. The conversation explores: Executive Director burnout in senior living Leadership training gaps Hiring and retention strategies Why culture matters more than ever The shift from visionary leadership to tactical leadership How operators can better support teams What hiring managers are getting wrong Why candidates need to sell accomplishments — not job descriptions The importance of mentorship and support systems Building senior living cultures that attract top talent Chris also discusses his personal journey through endurance racing and fundraising for dementia care and how that mindset has shaped his perspective on leadership and resilience.   If you're a senior living operator, executive director, sales leader, recruiter, or industry professional trying to build stronger teams and healthier cultures, this episode is packed with practical insights.   #SeniorLiving #Leadership #ExecutiveDirector #HealthcareLeadership #SeniorCare #Burnout #Culture #Hiring #Retention #SeniorLivingForesight

    34 min

  2. May 13

    The Future of Senior Living Finance

    What does it actually take to finance — and sustain — a successful senior living community in today's environment? In this episode of Foresight Radio, we sit down with Kristy Ollendorff, Chief Credit Officer at Clearinghouse CDFI, to unpack the realities behind senior living finance — from underwriting decisions to the growing challenges around Medicaid reimbursement, staffing, and shifting regulations. With nearly three decades of experience, Kristy shares what separates thriving communities from those that struggle — and why experience, local market knowledge, and aligned incentives are non-negotiables. We also dive into: Why many lenders are pulling back from senior living—and what that means for operators The real impact of delayed Medicaid reimbursements on cash flow How smart operators are pivoting (memory care, private pay mix, unit conversions) to survive Why "hired hand" leadership models often fail—and what works instead The growing importance of rural markets and state-backed loan guarantees What the future of financing senior living could look like over the next 5–10 years One theme comes through clearly: rigidity doesn't work in this industry anymore. Adaptability does. Whether you're an operator, investor, or industry leader, this conversation offers a candid look at the financial forces shaping senior living—and what it takes to navigate them successfully. 🎧 Listen now and rethink how finance, operations, and care intersect

    35 min

  3. Apr 29

    Reinventing Life Enrichment in Senior Living

    What does life enrichment in senior living actually look like today—and where is it headed next?   In this episode of Foresight Radio, we sit down with Dr. Ashlea Smalley, a senior living leader and gerontology expert with over 20 years of experience in the field. Together, we explore how senior living communities are evolving beyond outdated stereotypes of bingo and busywork toward purpose-driven experiences, deeper human connection, and personalized resident engagement.   Dr. Smalley shares how life enrichment programs are shifting from simply "keeping residents busy" to creating meaningful experiences rooted in purpose, social connection, and individual identity. She also discusses how technology and AI tools are helping communities better understand residents and personalize their experiences.   We also explore: Why senior living should feel like home—not just "homelike" How purposeful living and social connection impact resident well-being The role of AI and technology in enhancing resident engagement Why the future of senior living may look more like a college campus How communities can break stereotypes and attract the next generation of caregivers and leaders One powerful reminder from the conversation: our desire for connection, fun, and meaning doesn't disappear with age. If you care about the future of senior living—or want to better understand how the industry is evolving—this is a conversation you won't want to miss. Key Takeaways From the Episode Life enrichment is evolving beyond activities: Senior living is shifting from "keeping residents busy" to creating purposeful experiences and meaningful connections. Residents want the same things we all want: Connection, curiosity, learning, fun, and community don't disappear with age. The future of senior living may look like a college campus: Dr. Smalley envisions communities filled with clubs, activities, social spaces, and lifelong learning opportunities. Technology should enable human connection—not replace it: AI and platforms like LifeLoop can help teams better understand resident interests and free up staff time for meaningful interaction. Senior living should be integrated with the broader community: Opening communities to younger generations and local communities helps break down stereotypes and creates richer social environments.

    50 min

  4. Apr 15

    Is Senior Living Ready for the Longevity Revolution?

    What does it really mean to live better longer?   In this episode of Foresight Radio, host Steve Moran sits down with Colin Milner, CEO of the International Council on Active Aging, to explore one of the biggest questions facing the senior living industry:   Is senior living ready to become the real-world delivery system for longevity?   Colin has spent decades challenging traditional ideas about aging and wellness. In this conversation, he shares why senior living communities are uniquely positioned to help older adults thrive—but also why many communities still fall short of delivering on that promise.   Steve and Colin dive into topics including the following: What "living better longer" actually means in real life Why senior living must shift from care-first to wellness-first The difference between real wellness programs and "wellness washing" Why connection, identity, and community experience matter more than amenities How senior living communities can design environments that support purpose, autonomy, and longevity They also explore what the future senior living experience could look like by 2036, including intergenerational communities, environments designed for connection, and why the best communities may feel less like institutions and more like home. If you're a senior living operator, industry leader, or someone thinking about the future of aging, this episode offers a fresh and honest perspective on where the industry is headed — and where it still needs to go.

    35 min

  5. Apr 1

    Steve Moran on Building Foresight, Senior Living Leadership, Content Creation, and Legacy

    In this episode of Foresight Radio, Steve Moran sits down for a candid conversation about the journey behind Senior Living Foresight, how he went from a shy writer to one of the most recognized voices in senior living, and why storytelling, persistence, and community still matter more than ever.   Steve shares how content creation first took off, what gave him the confidence to keep going, and why some of the industry's biggest opportunities are still being overlooked, especially when it comes to supporting frontline workers and engaging family members more intentionally.   The conversation also dives into the acquisition of Foresight by ProCare HR, what that transition has looked like behind the scenes, and how Steve is thinking about leadership, editorial independence, innovation, and the future of the brand. This episode is full of insight for anyone in senior living leadership, marketing, operations, content creation, entrepreneurship, or anyone trying to make a bigger impact through their work. In this episode, you'll hear about: How Steve Moran started creating content in senior living Why persistence matters more than perfection The role of storytelling in senior living marketing Supporting frontline workers and family members better Why the industry needs to take more creative risks What the ProCare HR acquisition means for Foresight Steve's thoughts on leadership, legacy, and making a difference Why asking for help may be one of the most powerful leadership skills of all Listen now on Spotify and Apple Podcasts and subscribe for more conversations shaping the future of senior living.

    39 min

  6. Mar 18

    Dementia Training, CDP Certification, and Better Senior Living

    What happens when someone enters senior living with zero industry background — and discovers a mission worth staying for? In this episode of Foresight Radio, we sit down with Rebecca Barker, VP of Business Development at the National Council of Certified Dementia Practitioners (NCCDP), to talk about her journey from HR software sales into the heart of dementia care education. We explore: Why senior living conferences feel like the "new kid in school" — and why that's a good thing The surprising passion that keeps professionals in aging services The dangerous gap in dementia education for frontline caregivers How live dementia training improves retention, confidence, and census Why CDP (Certified Dementia Practitioner) certification builds pride and professionalism The connection between training, family satisfaction, and occupancy growth What it really means to set a national standard in dementia care Rebecca shares how NCCDP's live, instructor-led dementia certification differs from "click-through" compliance training — and why investing in education directly impacts staff retention, fall rates, deficiencies, and family trust.   If you're a senior living operator, executive director, HR leader, or memory care professional, this conversation will challenge how you think about workforce development, dementia care standards, and long-term sustainability.

    15 min

  7. Mar 4

    Stop Selling Buildings: How Storytelling Drives Occupancy, Retention & ROI

    What if senior living stopped selling buildings … and started selling connection?   In this episode of Foresight Radio, we sit down with storytelling strategist and documentary filmmaker Peter Murphy Lewis to unpack why storytelling isn't just a marketing buzzword — it's a competitive advantage.   From the Peloton comeback strategy to frontline caregiver stories that drive recruitment and retention, Peter shares how senior living operators can: Move from commodity marketing to emotional connection Improve occupancy and retention through authentic storytelling Empower frontline staff to become brand ambassadors Replace polished corporate videos with vulnerable, human moments Build long-term ROI by telling stories that stick Peter is the creator of the documentary series "People Worth Caring About," now streaming on major platforms, where he captures the real stories of caregivers and residents across senior living communities.   If you're a CEO, marketer, operator, or frontline leader wondering how culture impacts revenue — this conversation will change how you think about storytelling forever. Key Takeaways: Why storytelling builds a "moat" around your brand The simple 3-step framework to tell powerful stories How frontline caregivers can drive recruitment marketing Why senior living marketing is underutilizing emotion How vulnerability builds trust in today's digital landscape Listen now and rethink how you market senior living.   #SeniorLiving #SeniorLivingMarketing #HealthcareLeadership #Storytelling #Occupancy #Retention #ForesightRadio

    33 min

  8. 12/10/2025

    Beyond 'Behaviors': Seeing Dementia as a Human Condition with Zach Parlier

    What if we stopped trying to be dementia "experts" and started being dementia enthusiasts instead? In this episode of Foresight Radio, host Rachel Hill sits down with Zach Parlier, administrator and self-described dementia enthusiast at English Rose in Edina, Minnesota. English Rose operates small, residential homes with just six residents and a 1:3 staffing ratio, built around relationship-based dementia care and genuine normalcy — not just private suites and long hallways. Zach shares how caring for his grandfather with Alzheimer's in his family's farmhouse from the age of 12 shaped his view of what home and good care really mean. He walks us through English Rose's five-dimension well-being model (purposeful, social, spiritual, cognitive, and physical) and explains why "behaviors" are not a symptom of dementia but usually a form of communication we're missing. We also explore: Why he rejects the title "dementia expert" and embraces curiosity instead How a 1:3 ratio changes everything — especially the quality of relationships Why large, beautiful suites can unintentionally fuel isolation How the famous "Nun Study" influences English Rose's approach to daily life and engagement Why dementia must be seen as a human condition as much as a medical condition Whether you're a leader, clinician, caregiver, or family member, this episode will challenge how you think about dementia, "behaviors," and what it means to protect someone's sense of self all the way to the end of life. 👉 Learn more about English Rose and their dementia navigation and home care services at Luxury Assisted Living, Memory Care, Parkinson's Homes Minneapolis

    56 min
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4.1
out of 5
25 Ratings

About

Welcome to Foresight Radio, brought to you by Senior Living Foresight. Helping great operators and professionals become even better!

Information

  • Creator
    Senior Living Foresight Radio
  • Years Active
    2018 - 2026
  • Episodes
    100
  • Rating
    Clean
  • Copyright
    © Copyright Foresight Radio
  • Show Website
    Foresight Radio

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