Physician's Guide to Doctoring with Bradley B. Block, MD Bradley B. Block, MD

—-  👋
This episode is sponsored by Heidi Health. A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care.
—-  👋
This episode is also sponsored by Pattern Life. Protect what matters most today. Disability insurance simplified. 
Dr. Tom Kelly joins us from the future (well, Australia!) to chat about Heidi, the AI scribe designed to kick physician burnout to the curb. No more drowning in admin tasks for medical heroes—Heidi is here to take the paperwork off their plates so we can focus on what we do best: caring for patients!
BIO Dr. Thomas Kelly is the CEO and co-founder of Heidi Health, an innovative company at the forefront of integrating AI into healthcare. With a background as a surgical registrar, Dr. Kelly has a deep understanding of the demands and pressures within the medical field. His experience fueled his passion for leveraging technology to improve healthcare delivery and reduce physician burnout. Dr. Kelly's commitment to this vision led him from clinical practice to entrepreneurship, where he now leads a team dedicated to developing cutting-edge AI solutions tailored specifically for the medical community. 
Under his leadership, Heidi Health has become synonymous with innovation and efficiency, pioneering tools that not only streamline administrative processes but also enhance patient care. Dr. Kelly's unique blend of medical expertise and tech acumen has propelled him onto the global stage, where he advocates for the integration of technology in medicine to foster a healthier, more sustainable future for both patients and healthcare providers.
Did ya know…  You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!
Socials:
@physiciansguidetodoctoring on FB 
@physicianguidetodoctoring on YouTube
@physiciansguide on Instagram and Twitter
 

—-  👋
This episode is sponsored by Heidi Health. A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care.
—-  👋
This episode is also sponsored by Pattern Life. Protect what matters most today. Disability insurance simplified.
Dr. Matt Abrahams, a communication expert with extensive experience in teaching and coaching, joins us to discuss the intricacies of effective speaking under pressure. His insights are particularly valuable for medical professionals who often face the challenge of delivering complex information spontaneously. Dr. Abrahams emphasizes the importance of preparation, empathy, and strategic pauses in communication to enhance understanding and patient care.
Bio Dr. Matt Abrahams is a renowned communication expert, author, and educator with decades of experience. He serves as a lecturer in organizational behavior at Stanford University's Graduate School of Business. Dr. Abrahams specializes in strategic communication and effective virtual presenting, helping individuals excel in high-pressure speaking situations through actionable techniques.
Key Highlights and Timestamps 00:02.67: Introduction of Dr. Matt Abraham and the theme of the episode.
00:49.802: Dr. Abraham emphasizes the challenge of being put on the spot and how preparation can help.
01:29.96: Gratitude expressed for the opportunity to share insights.
02:04.778: Discussion on balancing scripted content with agility in conversations.
03:43.47: Techniques for making medical explanations accessible and engaging.
05:00.91: Strategies for incorporating patient feedback into healthcare communication.
07:23.726: Mention of tools like Well-Prept to improve patient understanding before visits.
09:13.55: Tips on handling situations where pre-appointment preparation isn't possible.
10:23.5: Advice on getting back on track when conversations veer off course.
12:16.43: Dr. Abraham speaks on the importance of structure in communication to aid clear thinking.
Did ya know…  You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!
Socials:
@physiciansguidetodoctoring on FB 
@physicianguidetodoctoring on YouTube
@physiciansguide on Instagram and Twitter

—-  👋
This episode is sponsored by Heidi Health. A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care.
—-  👋
This episode is also sponsored by Pattern Life. Protect what matters most today. Disability insurance simplified. 
Today’s episode peels back the curtain on the often intimidating process of contract negotiation, making it accessible and surprisingly entertaining. Kyle Claussen, with his unique blend of professional expertise and relatable anecdotes, helps demystify the complex terms and conditions that can trap unwary doctors.
They tackle everything from the strategic timing of lawyer engagement to the finesse required in handling multiple offers. Kyle provides a masterclass on avoiding common pitfalls, ensuring that doctors not only land jobs but also secure terms that let them thrive. It’s not just about the money—it’s about setting up a work-life balance that doesn’t leave you on the brink of burnout.
Connect with Kyle and his team here.  Bio: Meet Kyle Claussen Kyle Claussen is at the helm of Resolve, where he champions physicians in the often murky waters of employment contract negotiations. Leveraging a decade of expertise, Kyle offers a critical bridge between complex legal language and practical career moves for doctors. His passion for advocacy in this niche is personal; his wife is an ophthalmologist, which gives him an insider’s look at the day-to-day realities and challenges faced by medical professionals.
At Resolve, Kyle has transformed the art of contract negotiation into a streamlined process that demystifies terms and empowers doctors to advocate for their worth and working conditions. He’s known for distilling dense legal jargon into actionable advice, helping physicians secure contracts that not only meet their financial needs but also support their career aspirations and work-life balance.
Outside the office, Kyle is a devoted father to three and a doting dog owner, often found juggling dad duties with the demands of his busy professional life. His approachable demeanor and deep understanding of both the personal and professional sides of medicine make him a trusted figure in the field of healthcare negotiation.
Highlights You Can't Miss 00:02:00] Kyle lays out common contract faux pas that can make doctors wince more than a needle stick.
[00:04:00] The perfect time to shout for help: Kyle explains when to bring in the legal big guns.
[00:07:00] Ticking clocks and tight deadlines: Kyle’s tricks for keeping cool under pressure.
[00:10:00] Horror stories from the contract crypt: Kyle discusses the spookier side of termination clauses and non-competes.
[00:15:00] The legality limbo of non-competes gets a plain-English explanation from Kyle.
[00:20:00] Negotiation tactics 101: Kyle and Bradley discuss when to tag in a pro.
[00:22:00] Schmoozing 101: How to charm your future employer without losing your negotiation edge.
[00:26:00] Kyle wraps up with his best nuggets of wisdom for navigating contract negotiations without losing your shirt—or sanity.
Did ya know…  You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!
Socials:
@physiciansguidetodoctoring on FB 
@physicianguidetodoctoring on YouTube
@physiciansguide on Instagram and Twitter

—-  👋
This episode is sponsored by Heidi Health. A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care.
—-  👋
This episode is also sponsored by Pattern Life. Protect what matters most today. Disability insurance simplified. 
Dr. Cobin Solberg catches up with Dr. David Graham, who recently swapped his stethoscope for a spreadsheet. They unpack the tricky business of hanging up the white coat and leaning into a life of leisure. It's all about finding your financial "happy place" and wrestling with the big question: What does "enough" look like when you're used to a life at full throttle?
Bio: Meet the Docs
Dr. Cobin Solberg, once a master of microbes, now crunches numbers and coaches docs on life after medicine. Dr. David Graham, also a former disease defeater, brings his fresh-from-the-field insights on swapping patient charts for life charts. Together, they’re here to give you the inside scoop on what retirement really looks like when you've spent decades in the trenches of medicine.
Highlights You Can't Miss
The Great Unwinding: Dr. Graham shares the rollercoaster ride from full-time doctor to full-time relaxer.
What's Your "Enough"? They break down the elusive concept of having "enough" from dollars to downtime.
Identity Crisis: What happens when you're no longer Dr. Somebody? They explore the identity shift post-retirement.
Zen and the Art of Retirement: Why mindfulness might just be your new best friend.
Finding Your Tribe: Dr. Graham talks about building a new circle and finding fellowship outside of the OR.
 
You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!
Socials:
@physiciansguidetodoctoring on FB 
@physicianguidetodoctoring on YouTube
@physiciansguide on Instagram and Twitter

—-  👋
This episode is sponsored by Heidi Health. A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care.
—-  👋
This episode is also sponsored by Pattern Life. Protect what matters most today. Disability insurance simplified. 
Bradley and Dr. Jessica Dudley explore the multifaceted aspects of patient satisfaction, debunking the myth that wait times are the sole determinant. Dr. Dudley highlights the importance of staff collaboration, effective communication, and the utilization of technology in enhancing patient experiences. She stresses the crucial role of leadership in fostering a positive work environment and the significant impact it has on patient care. The conversation also touches on the potential of ambient AI in streamlining processes and the importance of continuously engaging with both patient and staff feedback to drive improvements.
Bio: Meet Dr. Jessica Dudley, the wonder woman of the healthcare world, whose resume is so packed with accomplishments, you'd think she's been secretly cloning herself to get it all done. Formerly the chief medical officer at the Brigham and Women's Physicians Organization, she juggled quality performance improvements like a pro, chaired performance oversight committees like it was her hobby, and dived into Population Health Management efforts as if healthcare reform was the next Olympic sport.
But wait, there's more! Currently, she's the Chief Clinical Officer at Press Ganey, wearing her cape and leading the charge on workforce wellbeing. Here, she's not just improving patient satisfaction scores; she's revolutionizing the way healthcare teams operate, making sure every member from the front desk to the operating table feels valued, heard, and part of the greater good. When she's not transforming healthcare from the inside out, you might catch her quoting Bill Belichick (a classic New England move) or diving deep into the latest in ambient AI technology.
In a nutshell, Dr. Dudley is the healthcare guru we all wish we had by our side during our last doctor's visit. With a blend of leadership, innovation, and a dash of wit, she's not just making waves; she's steering the ship towards a brighter healthcare future. And she does all this presumably while walking her dog, baking sourdough from scratch, and possibly mastering the art of teleportation. Who says you can't have it all?
Top 5 Key Highlights [00:02:00] Dr. Dudley introduces the key drivers of patient satisfaction, emphasizing the critical role of staff teamwork and trust in enhancing patient experiences.
[00:04:00] The importance of having a well-organized practice and efficiently using electronic medical records to improve efficiency is discussed.
[00:08:00] Dr. Dudley links employee experience (EX) directly to patient experience (PX), highlighting the necessity of treating healthcare as a team sport for success.
[00:15:00] The impact of small gestures, such as physicians taking the time to genuinely listen to patients' concerns, is elaborated on, showcasing how it significantly contributes to patient satisfaction.
[00:26:00] Dr. Dudley addresses the challenges of presenting negative feedback to physicians, advocating for a balanced approach that prioritizes positive reinforcement while still acknowledging areas for improvement.
Did ya know…  You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!
Socials:
@physiciansguidetodoctoring on FB 
@physicianguidetodoctoring on YouTube
@physiciansguide on Instagram and Twitter

—-  👋
This episode is sponsored by Heidi Health. A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionize the way you provide care.
—-  👋
Jonathan Pritchard brings the mystical world of mentalism into the spotlight, sharing his evolution from a mesmerizing stage performer to a sought-after corporate consultant. This podcast episode delves into how Pritchard applies the principles of mentalism and psychology to improve corporate communication and team dynamics. With stories from his career and insights into human behavior, he illustrates the practical applications of mentalism in everyday life, emphasizing the importance of ethical practices and genuine connections.
Bio: Jonathan Pritchard is a mentalist, author, and consultant with over 15 years of experience in the art of mentalism. Starting his career in entertainment, he has toured the world, showcasing his ability to read minds and influence thoughts. Realizing the broader applications of his skills, Pritchard founded Zavant Enterprises, offering his expertise in applied psychology to help companies enhance their communication and problem-solving strategies. He is a passionate advocate for ethical mentalism, guided by the principle of being an "honest liar" as taught by his mentor, James Randi.
Top 5 Key Highlights  Introduction to Mentalism (00:12.313): Pritchard defines mentalism and its place within the magic community, emphasizing its reliance on applied psychology and communication skills.
Ethical Considerations (03:06.743): The discussion touches on the ethics of mentalism, with Pritchard highlighting the importance of honesty and consent in performances.
Application Beyond Entertainment (05:46.262): Pritchard shares how mentalism's principles apply to professional settings, improving communication and trust-building.
The Power of Persuasion (07:11.598): A deep dive into how understanding and leveraging psychological principles can lead to more effective persuasion in various contexts.
Understanding Human Behavior (28:27.344): Pritchard and the host discuss the complexities of human desires and actions, providing insights into how mentalism can reveal deeper truths about ourselves.
Did ya know…  You can also be a guest on our show? Please email me at brad@physiciansguidetodoctoring.com to connect or visit www.physiciansguidetodoctoring.com to learn more about the show!
Socials:
@physiciansguidetodoctoring on FB 
@physicianguidetodoctoring on YouTube
@physiciansguide on Instagram and Twitter