Higher Ed AV Podcast

Joe Way

Podcast dedicated to building the AV/IT tech manager community in higher education through discussions on classroom technology and audiovisual support.

  1. JAN 27

    343: Mike Blackman, Managing Director, Integrated Systems Europe (ISE)

    Higher Ed AV Podcast Episode 343 Joe Way caps off his ISE preview series with one of his annual favorite conversations, welcoming back Mike Blackman, Managing Director of Integrated Systems Events, the organizers of Integrated Systems Europe. Mike shares why ISE 2026 is on track to be the biggest edition yet, how the team plans the show as a year round reinvention cycle, and what “Push Beyond” really means in practice, not just as a theme, but as a commitment to raising the bar for the industry and the attendee experience. A big focus of the episode is how ISE has become more than a trade show inside a convention center. Mike explains the deliberate shift to making ISE a city wide experience that gives something back to Barcelona while also showcasing the best of AV to the public. Joe and Mike unpack how those external activations connect back to the show floor, the conference program, and the broader mission of ISE as a marketplace plus an editorial engine for learning. The conversation also goes deep on vertical strategy and why education continues to grow at ISE. Mike talks about partnering with subject matter experts and communities to curate programming that motivates end users to attend, and Joe shares how HETMA is helping first timers navigate the show and find their people. They close with practical pro tips for surviving the scale of ISE, plus Mike’s latest attendance signals and a few Barcelona favorites. Key topics and highlights Mike’s role and the show’s foundation: Integrated Systems Events as a joint venture between AVIXA and CEDIA, with more than two decades of ISE history and continued growthISE 2026 theme: Push BeyondInternal: the ISE team challenges itself every year to avoid getting “comfortable” and to reinvent the experienceExternal: challenging the AV and systems integration industry to push boundaries and raise expectationsWhy ISE feels different: ISE as both marketplace and “publisher”Exhibitors are the marketplace and the advertisingISE’s job is the editorial: conferences, summits, thought leadership, and curated experiences that make the trip worth itBarcelona as part of the showThe origin story: learning from city gridlock in Amsterdam and deciding to create value for locals, not just visitorsProjection mapping at Casa Batlló and connecting it back to the show through artist involvement and learning momentsCollaboration with the Llum lighting festival, moving it to dovetail with ISE and supporting it without consuming its identityA major new “Push Beyond” moment for 2026: drones go outsideNightly outdoor drone shows near the venue starting around 6:30 pmIntegrated with a large transparent LED element and immersive programmingSpecial Tuesday evening performance with a live orchestra and opera singer, then repeated with recorded performance on Wednesday and ThursdayEducation growth and the EdTech Congress partnershipWhy the education technology cluster matters and how it grew from small beginnings into a serious conveningWhy partnering makes sense: thousands of education specialists, many not previously attending ISEHow it’s structured: Montjuïc venue, shuttle connections, two day format that complements ISE and encourages cross attendanceMike’s broader point: ISE succeeds by working with partners who know each subject area better than the show organizers doShow navigation and scaleWhy you cannot “do it all” in four daysHow ISE divided halls by sector so attendees can start in the right place for their vertical and then branch outProduction and live events growth: that “haze, lights, buzz” energy expanding into larger hallsWhat attendees should do differently this year Treat ISE like a curated mission, not a wandering marathonPick your primary vertical starting hallBlock time for discovery outside your lane (the surprise vendors are part of the magic)Use communities and meet points (like HETMA) as a reset point to plan the next movePlan for the city experiencesAdd at least one evening for the public activations (projection mapping, Llum, and the new drone spectacular)Pro tips mentioned in the episode Download and use the official ISE app for wayfinding and planningUse the ISE tools, including the chatbot Dave, to quickly find vendors, locations, and show informationTake the metro to skip the post show taxi crushFree metro tickets are providedMetro access is available directly at the venue entrances called out by MikeLeave time for the “first ISE moment”Joe’s reminder: the walk in experience hits before you even enter a hall, and first timers never forget itHETMA and higher ed callouts HETMA is increasing its presence and community support at ISE, including being a visible flag for education attendees who want help navigating the show and connecting with the right peopleJoe encourages education attendees to use the HETMA meet point approach as a way to make a massive show feel manageableAttendance check and what Mike can share Mike shares last year’s verified attendance number and notes current registration tracking is trending ahead year over yearJoe makes his annual guess and pushes for a new milestone, while Mike hints at internal competition and waits for final numbers post showHow to connect with Mike Blackman and ISE to learn more ISE Website: https://www.iseurope.orgEmail: mblackman@iseurope.orgLinkedIn: https://www.linkedin.com/in/michaellblackman/Connect with Joe Way: Web: https://www.josiahway.comLinkedIn: https://linkedin.com/in/josiahwayX (Formerly Twitter): https://www.x.com/josiahwayInstagram: https://www.instagram.com/josiahway

    44 min
  2. JAN 23

    342: Special Episode: #VoteForChi - Chi Hang Lo, AVNation Readers' Choice Awards 2025

    It's an annual tradition, the AVNation "Best of" Awards, and Chi Hang Lo is up for AV Professional of the Year, along with UCLA's Classroom Modernization Pilot, and HETMA for Best Technical Support! Take a listen as Joe Way sits down with Chi to discuss this honor and why you should #VoteForChi. Joe Way drops a special Friday episode to spotlight the AV Nation Awards (Readers’ Choice “Best of 2025”) and rally the higher ed community around three finalists: Chi Hang Lo for AV Professional of the Year, UCLA’s Classroom Modernization Pilot for Project of the Year, and HETMA for Best Technical Support. Chi joins to share what the nomination represents, why the UCLA pilot is different, and how the higher ed community lifts each other up through collaboration, shared evaluation, and real-world support. The episode closes with a clear call: go vote, support the people and projects pushing the industry forward, and keep building a better future together. Vote now: https://www.avnation.tv/avnation-best-of-2025-awards/ Featured Guest Chi Hang Lo — Manager, AV/IT Solutions (UCLA) Leads a team designing and delivering scalable AV + IT solutions that support UCLA’s learning environments and broader smart campus vision.What You’ll Hear in This Episode 1) Why this episode, and why now A bonus Friday release to interrupt the usual schedule and highlight the AV Nation Awards as a uniquely people-driven recognition.Joe frames Readers’ Choice as a rare moment for the industry to advocate for the people, projects, and platforms that matter most to the community.2) The three higher ed finalists Chi Hang Lo — AV Professional of the Year finalistUCLA — Project of the Year finalist for the Classroom Modernization PilotHETMA — Technical Support finalistJoe emphasizes how significant it is to see higher ed represented across multiple major categories in the finals.3) The UCLA Classroom Modernization Pilot: what makes it special Chi explains why the pilot stands out as more than a refresh—it’s a different way of thinking: Moving from traditional room-by-room AV to a cloud-first, scalable control approach designed for enterprise scale (think: up to 1,000 spaces).Leveraging web technologies, REST APIs, and integrations to enable flexibility, interoperability, and future growth.Building for adaptability so the system isn’t locked to one manufacturer ecosystem—prioritizing integration-first design and long-term scalability.Aiming toward a platform approach: “AV as a platform” that can support more than AV control.4) The “why” behind going cloud-firstJoe asks the question everyone asks: why not just keep doing “simple” AV? Chi’s answer points to: Preparing the team—and the campus—for the future skill sets needed in modern learning environments.Meeting expanding demands: conferencing, capture, collaboration, active learning, and rapid shifts in pedagogy.Treating AV as part of a broader AV/IT solutions ecosystem, not a standalone technical island.5) Smart campus, not just AVThe conversation expands into the broader vision: AV systems already contain meaningful data (occupancy, environmental signals, usage patterns)—the opportunity is connecting it to the rest of campus.Collaboration across departments (facilities, security, events, transportation, IT, and more) becomes possible when you build a platform that can integrate.Chi shares work toward data aggregation and dashboards, including collaboration with a Data Lake approach to create better operational insight and decision-making.6) The team behind the pilotChi introduces the core members of his team and their contributions: Project coordination and process leadership (including agile/scrum-style development support)Technical design and 2D/3D modeling workflows, standards-based design language for facilities alignmentSoftware/automation engineering, signal distribution/recording, and architecture to connect devices to the cloudPartnerships with manufacturers to improve firmware/APIs and enable deeper integration at scaleJoe underscores how innovation required close collaboration between UCLA, solution providers, and manufacturers—engineering alongside engineering.7) Career growth: from technical expert to leaderJoe shifts the conversation to professional development: what changes when you move from “doing” to “leading.” Chi shares leadership themes that have guided him: Staying humble, collaborative, and relationship-drivenBalancing strong technical conviction with empathy and communicationCreating opportunities for the next generation by helping people navigate common roadblocks (communication, attitude, relationship dynamics)Treating the industry like a community—because you’ll keep working with the same people for years8) The HETMA community impactChi shares how community support—especially collaborative technology evaluation and shared learning—helps smaller institutions gain access, influence, and manufacturer attention they might not get alone. Joe reinforces the higher ed ethos: we’re collaborators, not competitors. Memorable Moments / Quotes (paraphrased) The awards matter because the people choose—it’s advocacy, not just adjudication.The pilot isn’t just “AV”—it’s building infrastructure for a smart campus platform.The real work is turning AV data into insight and integration that improves the campus experience.Calls to Action Vote for Chi Hang Lo — AV Professional of the YearVote for UCLA’s Classroom Modernization Pilot — Project of the YearVote for HETMA — Technical SupportAnd vote for the products, people, and projects you believe represent the best of 2025.Vote now: https://www.avnation.tv/avnation-best-of-2025-awards/ Connect with Chi Hang Lo: https://www.linkedin.com/in/chihanglo/

    41 min
  3. JAN 20

    341: ISE 2026 Preview Episode with the HETMA and Higher Ed AV Crew

    Higher Ed AV Podcast Episode 341 Joe Way welcomes a packed house of HETMA leaders and volunteers to keep the pre-ISE 2026 hype rolling—this time with a full crew heading to Barcelona and a bigger presence than ever: two booths, expanded media coverage, and a brand-new stop on the itinerary, the EdTech Congress. Together, the group breaks down what attendees (and the folks following from home) can expect from ISE’s massive show floor, how HETMA is curating a higher-ed experience overseas the same way it does at InfoComm, and why this year is a pivotal “bridge” year as ISE and EdTech Congress move toward deeper integration in 2027. Along the way: practical survival tips (shoes, strategy, and navigation), sponsor/content plans, community events, and—because it’s HETMA—plenty of laughs. Guests Featured BC Hatchett — Director of Classroom Technology, Vanderbilt University; HETMA Co-FounderErin Maher-Moran — IT Manager for Classroom Technology, Johns Hopkins University; HETMA ChairTroy Powers — Support Team Lead, Northwestern University; HETMA Vice ChairDustin Myers — Manager of Technology Support, John A. Logan College; HETMA Two-Year At-Large Board MemberTeddy Murphy — AV Systems Engineer / AV Team Lead, University of Pikeville; HETMA One-Year At-LargeAtkins Fleming — Assistant Director for Learning Spaces, Texas State University; HETMA TreasurerChris Kelly — Senior IT Support Specialist, Creighton University; HETMA Advisory Board ChairRyan Gray — Joins late; shares excitement for EdTech Congress + real-time coverageWhat You’ll Learn / Key Topics1) The Big Picture: Why HETMA is “Going Bigger Than Ever” at ISE From “backpack + lockers” guerrilla mode to a full booth presenceWhy HETMA’s mission overseas is the same as at InfoComm: community, connection, and curationHow HETMA serves both audiences:the people at the showand the higher-ed community back home who can’t travel2) ISE for First-Timers: What to Expect + How to Navigate ISE is massive (and feels like it) — plan intentionallyPractical navigation “aha’s”:the second floor as the fast routejumping outside between halls to move quickerTactical show-floor advice:Start away from the main entrance mob (Hall 8 / work backwards)Dedicate time blocks per hall (don’t rely on “wandering” like smaller shows)3) EdTech Congress: Why It Matters HETMA expands beyond “just AV” to broader EdTech and learning spacesEdTech Congress is described as a “European EDUCAUSE-style” experience (in spirit)This year is a transition year: separate events/locations, but building toward a combined futureHETMA’s role: bridge the gap, meet new communities, and amplify what higher ed needs4) The Next AI Event: A Bigger Conversation Than “AI Cameras” Discussion on AI thought leadership and why nobody has the whole answer yetWhy the event structure matters: leadership/ethics + technical/workshop pathsThe goal: spark real conversations and help the industry shape what comes next5) Higher Ed AV Media On-Site: How the Coverage Works Sponsor prep: collecting focus points before the show (what to look for, what’s new, how to stand out)On-site interviews and content: booth sit-downs, tours, sponsor spotlightsExploring ways to expand reach (including possible multi-language coverage)The promise: if you follow the coverage all week, you’ll feel like you “were there”6) Booth Experience: What to Expect When You Visit HETMA Two HETMA booths: one at EdTech Congress, one on the ISE show floorISE booth number called out in the episode: Booth 2W400What happens at the booths:meet the crew, ask questions, get pointed to the right halls/boothslive content + quick interviews + “what are you seeing?” momentsswag (and the idea of “special swag” if you visit both booths)7) Community: Why the Week Starts Before the Show Starts Pre-show social time matters: it sets the tone and makes sure nobody feels aloneSaturday community kickoff options mentioned: golf + spa day vibeEnd-of-week tradition: a higher-ed-only Friday dinner to close it all out8) Barcelona: The City is Part of the Experience BC shares why Barcelona is a favorite: the blend of old + modern, the pace, the food, and the vibeLighthearted travel talk: language expectations, friendliness, and yes… chicken nugget debatesPractical Takeaways (ISE Survival Checklist) Bring truly comfortable shoes (and maybe backups)Don’t try to “see everything” — you can’t; plan your hallsUse the second floor for fast movementConsider hitting less-crowded halls first and working backwardIf you can stay later in the week, Friday is calmer for “walk the booths” timeStart your day with your people: find HETMA early (Booth 2W400 on the show floor)Notable Moments / Fun Bits Troy reveals custom HETMA sneakers for the show (loud by design)The crew jokes about HETMA “micro-planning” (aka: making Joe be organized)Swag culture: ISE has less booth swag than InfoComm… so HETMA fills the gapThe “packed house” energy: seven guests + a late cameo = classic controlled chaosCalls to Action Mentioned Watch/listen and follow coverage all week—HETMA is bringing ISE to the people in real timeIf you’re in town early, connect for community eventsVisit both HETMA booths (EdTech Congress + ISE show floor) for the full experienceLinks Mentioned (as spoken in the episode) HETMA & HEAV Coverage: https://HigherEdAV.com/ISE2026NEXXT: https://ise.nexxtnow.comEdTech Congress Barcelona: https://EdTechCongressBCN.comISE Booth: 2W400EdTech Congress Booth: T204Connect with Joe Way: Web: https://www.josiahway.comLinkedIn: https://linkedin.com/in/josiahwayX (Formerly Twitter): https://www.x.com/josiahwayInstagram: https://www.instagram.com/josiahway

    55 min
  4. JAN 16

    340: Special Episode: Unlock XTEN-AV: What's New, What's Next

    Higher Ed AV Podcast Episode 340 In this special episode, Joe Way is joined by Sahil Dhingra, Cofounder & CEO of XTEN-AV, and Chris Dechter, University of Wyoming and AV SuperFriends, for a practical, higher ed focused walk-through of how teams are using XTEN-AV to design, document, standardize, and scale AV work as more institutions bring design/installation in-house. They break down “where do I even start?” for new users, share real workflows from fast departmental refreshes to integrator handoff packages, and preview what’s coming next for the product.Featured Guests Sahil Dhingra: Cofounder & CEO, XTEN-AVChris Dechter: Manager for Instructional Technology, University of Wyoming; Founder/Host, AV SuperFriendsWhy this conversation matters (higher ed context)Higher ed teams are increasingly operating like in-house integrators, but many don’t have the same tools or documentation workflows as traditional integrators. This episode focuses on how XTEN-AV can become the “single source of truth” for BOMs, schematics, rack elevations, cable schedules, proposals, and handoff documentation without living in a mess of disconnected spreadsheets and files.Key HighlightsJoe frames the session as tips, tricks, and power-user workflows—not a sales pitch—plus a reminder that opinions shared are personal/experience-based.Sahil explains why higher ed tends to be a strong fit: more aligned workflows, more realistic expectations for subscription software, and strong adoption/retention patterns.Chris shares his “power user” reality: hundreds of projects, a massive personal library, and a workflow that covers schematics, rack elevations, lectern layouts, and internal labor tracking—all in one platform.A major theme: standardization + rapid duplication (template room types) while still allowing the “departmental one-off” variations that always come back 1–2 years later.Real-world documentation strategy: don’t overwhelm clients with a full BOM unless requested; give them a clear scope and a number—keep flexibility for substitutions and supply chain changes.Sahil demos the ecosystem: XTEN-AV modules (drawing, docs/proposals, project management) plus the AI layer (XAVIA) and how it can generate a starting design fast. The “time savers” get loud: auto cable schedules, front elevations, submittals/spec-sheet bundles, and export options for downstream workflows.ISE teaser: improvements to AI personalization, plus better organization for multi-room/multi-floor projects and “areas” that let multiple rooms live under one umbrella.Training question answered: XTEN-AV describes an onboarding approach with dedicated support/CSM access early on (as discussed in the session). Practical takeaways (tips & tricks you can steal immediately)Start with a project you already know (ideally one you just completed). You’ll learn faster when the room, gear, and constraints are real—not demo-fiction.Build standards as templates (room types / kits), then duplicate + tweak for departments. This is where the time savings compound.Create and curate your own library: clone from the shared catalog, remove “junk ports,” add placeholders (“existing TV,” “OFE projector”), and keep blocks readable.Use “packages/kits” for paired items (encoder/decoder sets, extender pairs) to reduce BOM mistakes.Document every request (even the “10% chance” departments). Future-you will thank present-you when they reappear two years later.Separate client clarity from engineering detail: clients want outcomes + total cost; engineers want cable IDs, ports, rack units, and layouts.Add a contingency buffer to protect estimates against unknowns (Chris uses a larger buffer so the final cost often lands under the estimate).When working with integrators: hand them your design intent and documentation so you’re not stuck supporting someone else’s inconsistent as-builts later.Leverage auto-generated documentation (cable schedules, rack elevations, submittals/spec sheets) to reclaim hours that are pure “busy work.”Treat AI output as a fast starting point—then apply your campus standards (naming, port conventions, network rules, drawing style) before it becomes the “truth.”What’s new / what’s next (from the discussion)XAVIA AI agent: create a BOM and generate designs from prompts (typed or voice), then refine to match institutional standards. Stronger project organization: a “locations” concept (e.g., building → floors → rooms) to reduce project sprawl and improve navigation.Multi-room/area workflows: support for grouping multiple rooms into a single structured deliverable (especially useful outside higher ed, but still relevant for multi-space campus work).Connect with Sahil Dhingra and XTEN-AV:Website: https://www.xtenav.comFree Trial: https://app.xtenav.com/register?utm_source=HETMA&utm_medium=14jan&utm_campaign=webinar40% Off: https://app.xtenav.com/josiahway-payment-linkSahil on LinkedIn: https://www.linkedin.com/in/sahildhingra00/Connect with Chris Dechter and AV SuperFriends:Website: https://www.AVSuperFriends.comLinkedIn: https://www.linkedin.com/in/cdechter/Connect with Joe Way: Web: https://www.josiahway.comLinkedIn: https://linkedin.com/in/josiahwayX (Formerly Twitter): https://www.x.com/josiahwayInstagram: https://www.instagram.com/josiahway

    1h 3m
  5. JAN 13

    339: Alicia Berlanga, Cluster Manager, EdTech Congress Barcelona

    This week, Joe Way kicks off another “January Push for ISE” episode with a big announcement: a brand-new education-focused collaboration happening alongside ISE 2026, EdTech Congress Barcelona (Feb 4–5). Joined by Alicia Berlanga, Cluster Manager for the Spanish EdTech Cluster, the conversation explores the event, its partnership with Integrated Systems Europe, and the ways the event supports the education vertical.Alicia Berlanga — Cluster Manager, EdTech Cluster SpainFormerly spent ~15 years at the Technical University of Catalonia working on international e-learning/education technology projects (starting in 1999)Later led professional training schools in Madrid and Barcelona for ~7 yearsNow leads the EdTech Cluster, bringing together companies, universities, schools, foundations, and associations to advance technology’s role across education and training1) What an “EdTech Cluster” is (and why it’s a big deal)Alicia explains the European “cluster” model—built around industry innovation and shared mission (inspired by Michael Porter’s work analyzing ecosystems like Silicon Valley). The cluster functions like an association, but with an innovation-first mandate that intentionally connects the ecosystem.EdTech Cluster Spain’s five core tracks:Market / networking: grow the sector through member connectionsInnovation: collaborative projects (including interoperability challenges in education)Internationalization: global connection and partnership (hello, HETMA)Talent: building the pipeline into edtech rolesShared value: reinforcing the social impact of education + technology2) What EdTech Congress Barcelona is:Alicia breaks down the congress as Spain’s flagship EdTech event—two days, ~2,000 attendees, and a full stakeholder mix: schools, universities, corporate learning, companies, and public administration.Congress structure highlights:Keynotes in a large auditorium + multiple parallel tracksTracks spanning K-12, universities, professional training, corporate, and public administrationA deliberate effort to bring public-sector education leaders into conversations about ethics, AI, and guidance frameworks3) The 2026 theme: AI, but more human—and more interdisciplinary:Rather than treating AI as “just software,” this year’s program expands the lens with voices from outside the usual tech circuit, including:AI experts from industry and educationA philosopherA writer focused on the topicA paleoanthropologist (including work connected to the famous excavations)Plus mention of high-profile education leadership voices (including a former U.S. Department of Education deputy director)The goal: a holistic view of AI’s impact on learning, culture, and the future of the human “digital brain.”4) Why aligning with ISE matters (and what changes in 2026 vs 2027):Alicia explains the timing shift (from April to February) and why it better matches the academic/commercial calendar in Europe. From there, the conversation turns to the bigger move: aligning with ISE to create a true “Week of EdTech.”Key integration points discussed:Reducing duplication (why run major education programming weeks apart?)Leveraging ISE’s scale and global audience to grow the education communityBuilding toward a more embedded program in 2027 (including deeper integration, program embedding, hackathon, etc.), while 2026 acts as a “transition / introduction” yearHETMA @ ISE + EdTech Congress (what Joe previews):Joe outlines HETMA’s plan to make the week feel curated and community-first:Two HETMA booths (one on the ISE show floor + one at EdTech Congress)Live podcast recordings happening at both locationsSwag of swag (and a teased “unique experience” at the booth)Happy hours and social connection pointsTours and guidance so first-timers don’t get overwhelmed by ISE’s scaleA strong invitation: don’t wander ISE alone—find your people through HETMAMemorable moments / quotables:The big idea: “A week of education and technology”—for the first time at this scale in the regionJoe’s mission for ISE: “Don’t walk in and get lost. Walk in, find us, and let us help you.”Classic disclaimer energy: none of the opinions belong to anyone who might want to sue themConnect with Alicia Berlanga and the EdTech Congress Barcelona:LinkedIn: https://www.linkedin.com/in/aliciaberlangamanagertecnologiaeducativa/Email: aberlanga@edutechcluster.orgWebsite: https://EdTechCongressBCN.comFree Pass: https://registration.firabarcelona.com/?cod_prom=APOO7SDC#/es_ES/J202026/WEBFollow all the HETMA and Higher Ed AV coverage:Website: https://www.higheredav.com/ISE2026EdTech Congress: Booth T204ISE Show Floor: Booth 2W400Connect with Joe Way: Web: https://www.josiahway.com LinkedIn: https://linkedin.com/in/josiahway X (Formerly Twitter): https://www.x.com/josiahway Instagram: https://www.instagram.com/josiahway

    50 min
  6. JAN 6

    338: Byron Tarry, NEXXT Chief Transformation Officer, eXplore ISE '26 Barcelona

    Epsiode 338 Byron Tarry, NEXXT NEXXT eXplore ISE '26 Joe Way kicks off the pre-ISE preview series (and debuts a new AI-made bumper) with Byron Tarry, Chief Transformation Officer of NEXXT, the industry initiative focused on AI-era transformation in pro-AV. Together they unpack why AI isn’t “a tool” so much as a toolbox and why the real opportunity isn’t slapping “AI” on products, but transforming how we run organizations, measure outcomes, and evolve the AV industry from “hanging stuff on walls” to delivering accountable, data-driven collaborative experiences.They also preview NEXXT eXplore ISE ’26, a free, two-day leadership + innovation + hands-on program happening Sunday–Monday, February 1-2, 2026, before the ISE show floor opens, built to serve everyone from executives to frontline technicians.Why “NEXXT” exists: AI went from abstract to tangible (hello, ChatGPT), but many people felt overwhelmed by the “you should be doing something” pressure.The AV industry lacked a trusted, industry-native voice to help people translate AI hype into real strategy and action.Byron’s core belief: AV is the collaboration industry, so we should be leading the AI collaboration moment, not waiting on others.Where AI fits in AV (beyond buzzwords): Byron challenges “AI = product feature” thinking. Cameras tracking aren’t new; stickers don’t equal strategy.The bigger play is business model transformation, especially around:Analytics (measuring outcomes, not just uptime)Automation (workflow redesign, not just faster ticket queues)Agents (proactive digital collaborators inside meetings and learning spaces)Culture, leadership, and the “reinvested hour”: If AI saves two hours, don’t just fill it with more work—reinvest time into experimentation to build an innovation culture.This isn’t just for executives—Byron emphasizes that technicians and digital natives can lead in this moment, too.Featured Event: NEXXY eXplore ISE ’26 (For Free!):Registration & schedule: https://ise.nexxtnow.com Cost: $0 (free to attend) Format: Three blocks across Sunday–Monday, designed for different personas (exec → practitioner → builder)Sunday (Feb 1): Leadership & Culture Executive-focused session on leading through rapid change, empowering teams, and breaking legacy norms.Featured speaker: Richard Mulholland (irreverent, disruptive, “inside outsider” perspective—rock roadie turned events leader, now AI consultancy)Additional leadership challenge content including competitive intelligence and new entrants reshaping the space.Ends with informal networking + a reception (“a libation or two” for creativity).Monday (Feb 2) Morning: Innovation Methodology Innovation isn’t magic, it’s a method.Tools and frameworks for building experimentation inside organizations that still need “five nines” reliability.Includes case studies, including a higher ed story featuring audio capture feeding AI to reshape pedagogy (University of the Arts London).Monday (Feb 2) Afternoon: Hands-On Sprint / Hack Session Small groups tackle lightweight problems and build:Some may prototype appsOthers may create business cases or productized servicesFocus is on learning through the messy middle—sharing failures as much as wins.Group share-outs + possible fun judging/prizes.Pro Tip: You don’t have to attend every block: Come for the session(s) that match your role and schedule.Byron’s challenge to leaders: bring a “buddy” and invest in a frontline teammate attending the Monday sessions to help drive culture back home.Connect with Byron Tarry and NEXXT: NEXXT: https://www.nexxtnow.comNEXXT Community: https://connect.nexxtnow.comeXplore ISE ’26 registration/schedule: https://ise.nexxtnow.comEmail: byronterry@nexxtnow.comLinkedIn: https://www.linkedin.com/in/byron-tarry-global/Podcast: The Nexxt QuestionAlso at ISE: Visit HETMA Booth 2W400  Also at EdTech Congress: Visit HETMA Booth T204Quotes to Remember: “AI isn’t the answer—it’s not even a tool. It’s a toolbox.”“The opportunity isn’t AI in the product… it’s transformation in the business model.”“If AI saves you two hours, reinvest an hour into experimentation.”“There are no experts in this moment—we’re all traveling the journey.”Standard Disclaimer:As always: opinions shared are those of the speakers, not their institutions, partners, sponsors, or anyone who might consider suing. (And if you didn’t like these opinions… there may be better ones next time.)

    54 min
  7. 12/30/2025

    337: The Long-Awaited Special Guest Episode

    Higher Ed AV Podcast Episode 337 The Long-Awaited Special Guest Episode In this special episode of the Higher Ed AV Podcast, Joe welcomes a long-awaited guest, his wife, Amy, for a candid, hilarious conversation that pulls back the curtain on their life behind the scenes. Together, they reflect on the sacrifices, support, and real-world tradeoffs that shaped Joe’s career journey, balancing ambition, family, and the grind of leadership. The episode closes on a powerful note as Amy shares a message about grace and contentment, reminding listeners they don’t have to build their lives alone. The conversation opens with pure “Way household” energy, Joe and Amy playfully spar over his signature intro, the pressure of being on video, and what it’s like stepping into a space where thousands of listeners feel familiar, even if Amy would rather stay behind the scenes. Joe admits he rarely scripts episodes, but tries this time… only to watch it immediately go off the rails in the best way. It’s light, authentic, and sets the tone for an episode that feels more like a front-porch conversation than a formal interview. From there, they move into the real stuff: their blended family, the behind-the-curtain reality of Joe’s career trajectory, and the seasons where Amy carried extra weight at home while Joe pursued degrees and chased the next calling. Amy speaks candidly about what that looked like day-to-day with kids, schedules, dinner, the emotional load while Joe acknowledges the cost and names something many leaders forget. Career growth is rarely an individual accomplishment… it’s often built on unseen support, shared sacrifice, and a partner willing to hold the rope while you climb. They also take a fun detour through “conference life” as Amy describes being dropped into the pro AV world with trips to Barcelona and Bangkok, rooftop bars, industry personalities, and the moments that made her realize this community is both nerdy and genuinely relational. But her sharpest insight comes as an outsider looking in… Titles don’t impress her, character does. That perspective becomes a mirror for Joe’s imposter syndrome and constant drive for “more,” and it lands as a timely lesson for leaders: not everyone is chasing the same ladder, and success isn’t always promotion, it’s alignment with what matters most. By the end, this episode stops being “Joe finally got Amy on the mic” and becomes an enduring a reminder that the best leadership is anchored before it’s amplified. The laughs are real, but so is the message… Ambition without connection will always feel hollow, and achievement without gratitude will never feel like enough. Whether you’re building a career, a team, or a legacy, the takeaway is simple, don’t do it alone. Let faith, community, and the people who truly know you keep you grounded, so the life you’re building is one you can actually live. Connect with Joe Way: Web: https://www.josiahway.com LinkedIn: https://linkedin.com/in/josiahway X (Formerly Twitter): https://www.x.com/josiahway Instagram: https://www.instagram.com/josiahway

    1h 2m
4.7
out of 5
25 Ratings

About

Podcast dedicated to building the AV/IT tech manager community in higher education through discussions on classroom technology and audiovisual support.