19 episodes

Join our host Ethan Collins every fortnight as we take a seat and chat (and joke) with our industry's talent about the pros and cons of building communities within and around games. We’ll talk about experiences, trade and strategies, recommend tools, and share whacky stories.

Find out why community management is an invaluable resource for your game, and why quantitative data is only half of the sum of success.

GCM Podcast: Game Community Management GCM Podcast: Game Community Management

    • Leisure

Join our host Ethan Collins every fortnight as we take a seat and chat (and joke) with our industry's talent about the pros and cons of building communities within and around games. We’ll talk about experiences, trade and strategies, recommend tools, and share whacky stories.

Find out why community management is an invaluable resource for your game, and why quantitative data is only half of the sum of success.

    Cattie Thompson: An Community Consultant breaks down the different types of community and what to expect with each.

    Cattie Thompson: An Community Consultant breaks down the different types of community and what to expect with each.

    Ever wonder what the different forms of community management are? Us too!  Join our host Joseph Woo as we discuss how community efforts can be broken down into four general types, the goals of each community's efforts, and more tips from Cattie Thompson!

    • 31 min
    Justin French: An indie developer on how community helped him finance and build a better game

    Justin French: An indie developer on how community helped him finance and build a better game

    Many indie developers take on multiple roles within their studio, and Justin is no different. And yet even with all that he has going on, he is still a huge advocate for community building and encourages other indie developers to do the same. Join us in this podcast as Justin shares how his community has helped him along the way, and what steps you can take to start yours now.

    • 27 min
    Chris Hohbein: An inside look at how Hutch fosters loyal advocates for their game

    Chris Hohbein: An inside look at how Hutch fosters loyal advocates for their game

    How do you foster loyal advocates within your player base,  you may wonder? Well, join us as we chat with Chris Hohbien, Head of Community and Social at Hutch, and he shares some strategies that he has implemented there, as well as the thought processes behind them!

    • 33 min
    Alana Cuce: A Community Specialist at EA on juggling multiple roles

    Alana Cuce: A Community Specialist at EA on juggling multiple roles

    From managing social media channels to organizing community events, Community Managers are known for mastering the art of juggling multiple hats. In this podcast, we take a dive into all the ones Alana has to balance, how she goes about doing it, and some tips on productivity to help you achieve your own goals.
    Have a question for one of our guests? Reach out to them in our GCM Slack Group! And of course, don’t miss the social media management spreadsheet Alana mentions: find it here!

    • 28 min
    Industry Vet Jumpei Oki On The Difference And Delicate Balance Between Community Management And Marketing

    Industry Vet Jumpei Oki On The Difference And Delicate Balance Between Community Management And Marketing

    Supercell's Jumpei Oki shares what he's learned over a decade working at big-name games. Join our host, Joseph Woo, in a friendly and insightful chat with this awesome industry vet and learn how marketing and community management teams can work together to help your game and community grow.

    • 28 min
    Hitting The Mark With Alex "Bagman" Bagi: Why Community Plays An Integral Role In eSports

    Hitting The Mark With Alex "Bagman" Bagi: Why Community Plays An Integral Role In eSports

    From passionate hobby to business venture, Alex “Bagman” began as an eager recruit for the then small FPS mobile gaming group, Team No Shots Missed. Now, he leads the charge as CEO and community manager, sprouting a passionate hub and community of casual and professional competitive players for a growing library of mobile FPS. Join us as we chat about Team NSM, the craft of competitive gameplay, and why community plays an integral role in eSports.

    • 24 min

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