The Heavy Duty Parts Report

Jamie Irvine
  • 4.9 (13)
  • Automotive
  • Updated Weekly

In each episode, Jamie Irvine and his guests have conversations that empower heavy-duty people. They discuss tips, tools, and technology that help heavy-duty parts manufacturers and distributors sell the right parts to fleets, repair shops, and truck operators.

  1. Aug 3

    How to Promote High Performing People in Your Heavy-Duty Parts and Service Company

    Send us Fan Mail Episode 374: In this episode of The Heavy Duty Parts Report, Jamie and Jennifer Irvine discuss the challenges and opportunities of promoting employees from within a heavy-duty repair business.  Jamie emphasizes that strong performance in one position does not automatically translate into success in a leadership, supervisory, or sales role. The conversation explores how technicians, lead technicians, shop foremen, service writers, parts professionals, managers, and salespeople each require fundamentally different personality traits, strengths, and workplace behaviors.  Jamie stresses the importance of understanding employees’ natural abilities, maintaining ongoing career-development conversations, and avoiding a one-size-fits-all approach to advancement. He recommends using the personality assessment tool,  Traits to help place the right people in the right roles, improve retention, and create career paths that maximize both employee satisfaction and business performance.   Links ·         Meet with Jamie Irvine   Sponsors of this Episode The Hub Corp: Introducing the new standard in wheel-end protection: The Hub Corp's revolutionary XTRACTOR™. The only line of heavy-duty hub caps with a built-in 3-Stage Magnetic Oil Filter that safeguards critical axle components under extreme loads for longer. And with the patent-pending HexThread™ cartridge, the XTRACTOR makes hub oil servicing and inspections faster, easier, and cleaner. The Hub Corp: Challenge The Standard. Visit TheHubCorp.com to learn more and join the waitlist.   Fullbay: Fullbay is built for the heavy-duty world, giving your operation the tools to keep your fleet or independent repair shop running. Features like streamlined scheduling, real-time inventory tracking, technician efficiency insights, and detailed reports are how Fullbay helps shops reduce downtime and keep your vehicles on the road where they belong. Check out Fullbay.com/power to maximize your shop’s productivity. GenAlpha: Equip360 by GenAlpha helps manufacturers and distributors grow their parts sales and make life easier for their customers. With real-time insights into inventory, pricing, and order tracking, it keeps customers coming back. Plus, it saves time by automating routine tasks and making repeat purchases simple. Explore Equip360 at GenAlpha.com. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Follow the podcast to never miss an episode. If you'd like to work with Jamie Irvine directly, you can schedule a meeting with him today.

  2. Jul 20

    Shotgun Repairs: Why Technicians Guess and Customers Pay

    Send us Fan Mail Episode 373: In this episode of The Heavy Duty Parts Report, Jamie Irvine and co-host Jennifer Irvine explore the problem of shotgun repairs—when technicians replace multiple parts based on assumptions rather than identifying the true root cause of a vehicle issue. They examine how modern commercial vehicles have become significantly more complex making accurate diagnostics more challenging and increasing the risk of unnecessary repairs, downtime, and lost revenue.    Drawing on insights from Derek Ness of Dash Mechanical, Jamie explains that not all technicians have the same aptitude for diagnostics and that shop owners must identify individual strengths, invest training resources strategically, and ensure technicians are assigned to the right roles.    The discussion concludes with practical recommendations for repair shops, including measuring comebacks, evaluating technician capabilities, creating standardized diagnostic procedures, training staff and customers, and building a culture focused on “right part, right fix, first time” to improve reliability, customer trust, and long-term profitability.   Links ·         HeavyDutyConsulting.com   Sponsors of this Episode The Hub Corp: Introducing the new standard in wheel-end protection: The Hub Corp's revolutionary XTRACTOR™. The only line of heavy-duty hub caps with a built-in 3-Stage Magnetic Oil Filter that safeguards critical axle components under extreme loads for longer. And with the patent-pending HexThread™ cartridge, the XTRACTOR makes hub oil servicing and inspections faster, easier, and cleaner. The Hub Corp: Challenge The Standard. Visit TheHubCorp.com to learn more and join the waitlist.   Fullbay: Fullbay is built for the heavy-duty world, giving your operation the tools to keep your fleet or independent repair shop running. Features like streamlined scheduling, real-time inventory tracking, technician efficiency insights, and detailed reports are how Fullbay helps shops reduce downtime and keep your vehicles on the road where they belong. Check out Fullbay.com/power to maximize your shop’s productivity. GenAlpha: Equip360 by GenAlpha helps manufacturers and distributors grow their parts sales and make life easier for their customers. With real-time insights into inventory, pricing, and order tracking, it keeps customers coming back. Plus, it saves time by automating routine tasks and making repeat purchases simple. Explore Equip360 at GenAlpha.com. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Follow the podcast to never miss an episode. If you'd like to work with Jamie Irvine directly, you can schedule a meeting with him today.

  3. Jul 6

    The Numbers Every Repair Shop Should Be Tracking

    Send us Fan Mail Episode 372: In this episode of The Heavy Duty Parts Report, host Jamie Irvine speaks with Josh Ross, CEO of Truck Genius, about how repair shops can turn operational data into profit.  Josh explains how Truck Genius helps shops unlock valuable insights from Fullbay data, making it easier to track key performance indicators, improve accountability, and identify profit leaks.  The discussion explores the growing role of AI in analyzing repair shop data, highlighting how tools can surface actionable recommendations, monitor technician performance, optimize inventory management, and automate routine tasks. Josh emphasizes that metrics such as gross profit per hour can have a significant impact on profitability and shares examples of shops improving financial performance simply by measuring and managing the right numbers. Both Jamie and Josh agree that the future belongs to repair shops that embrace data-driven decision-making, leverage AI, and focus on proactive management rather than constantly reacting to problems. Links ·       TruckGenius.ai Sponsors of this Episode The Hub Corp: Introducing the new standard in wheel-end protection: The Hub Corp's revolutionary XTRACTOR™. The only line of heavy-duty hub caps with a built-in 3-Stage Magnetic Oil Filter that safeguards critical axle components under extreme loads for longer. And with the patent-pending HexThread™ cartridge, the XTRACTOR makes hub oil servicing and inspections faster, easier, and cleaner. The Hub Corp: Challenge The Standard. Visit TheHubCorp.com to learn more and join the waitlist.   Fullbay: Fullbay is built for the heavy-duty world, giving your operation the tools to keep your fleet or independent repair shop running. Features like streamlined scheduling, real-time inventory tracking, technician efficiency insights, and detailed reports are how Fullbay helps shops reduce downtime and keep your vehicles on the road where they belong. Check out Fullbay.com/power to maximize your shop’s productivity. GenAlpha: Equip360 by GenAlpha helps manufacturers and distributors grow their parts sales and make life easier for their customers. With real-time insights into inventory, pricing, and order tracking, it keeps customers coming back. Plus, it saves time by automating routine tasks and making repeat purchases simple. Explore Equip360 at GenAlpha.com. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Follow the podcast to never miss an episode. If you'd like to work with Jamie Irvine directly, you can schedule a meeting with him today.

  4. Jun 22

    Scaling a Heavy-Duty Parts Business in 2026

    Send us Fan Mail Episode 371: In this episode, Paul Kunz of Precision Fleet Maintenance discusses his journey from running a side service truck to building a full-scale heavy-duty repair, shop, and parts distribution business driven by a desire to support his family and serve customers better.  He explains the challenges of entrepreneurship in the trucking industry—from fear and long hours to managing growth, hiring, and implementing systems—while emphasizing the importance of family values and strong team culture.  The conversation also explores the transition into parts distribution and the complexities of supplier relationships, culminating in the announcement of a new partnership with The Hub Corporation, bringing innovative wheel-end technology to customers and reinforcing the critical link between service providers and manufacturers in keeping fleets on the road. Links ·         Precision Fleet Maintenance  ·         Episode 356: Reinventing the Hub Cap with XTRACTOR ·         The Hub Corporation Sponsors of this Episode The Hub Corp: Introducing the new standard in wheel-end protection: The Hub Corp's revolutionary XTRACTOR™. The only line of heavy-duty hub caps with a built-in 3-Stage Magnetic Oil Filter that safeguards critical axle components under extreme loads for longer. And with the patent-pending HexThread™ cartridge, the XTRACTOR makes hub oil servicing and inspections faster, easier, and cleaner. The Hub Corp: Challenge The Standard. Visit TheHubCorp.com to learn more and join the waitlist.   Fullbay: Fullbay is built for the heavy-duty world, giving your operation the tools to keep your fleet or independent repair shop running. Features like streamlined scheduling, real-time inventory tracking, technician efficiency insights, and detailed reports are how Fullbay helps shops reduce downtime and keep your vehicles on the road where they belong. Check out Fullbay.com/power to maximize your shop’s productivity. GenAlpha: Equip360 by GenAlpha helps manufacturers and distributors grow their parts sales and make life easier for their customers. With real-time insights into inventory, pricing, and order tracking, it keeps customers coming back. Plus, it saves time by automating routine tasks and making repeat purchases simple. Explore Equip360 at GenAlpha.com.  Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Follow the podcast to never miss an episode. If you'd like to work with Jamie Irvine directly, you can schedule a meeting with him today.

  5. Jun 8

    Stop the Leak: How Heavy-Duty Shops Can Turn Missed Leads into Revenue

    Send us Fan Mail Episode 370: In this episode of The Heavy Duty Parts Report, host Jamie Irvine and guest Jason Kramer from Cultivize, discuss how heavy-duty repair shops, fleets, and service providers can dramatically improve revenue by eliminating “leaks” in their sales pipeline.  They explain the critical difference between marketing funnels and sales pipelines, emphasizing that most lost opportunities stem from a lack of structured processes rather than insufficient tools.  Many businesses invest in marketing but fail to track ROI or consistently follow up with leads, resulting in missed conversions and wasted effort. By documenting workflows, implementing disciplined follow-up (often through automation), and maintaining accountability, companies can capture significantly more business over time—sometimes even closing deals months or years later—while gaining valuable insights into why they win or lose jobs and continuously improving their approach. Links ·         Cultivize.com Sponsors of this Episode The Hub Corp: Introducing the new standard in wheel-end protection: The Hub Corp's revolutionary XTRACTOR™. The only line of heavy-duty hub caps with a built-in 3-Stage Magnetic Oil Filter that safeguards critical axle components under extreme loads for longer. And with the patent-pending HexThread™ cartridge, the XTRACTOR makes hub oil servicing and inspections faster, easier, and cleaner. The Hub Corp: Challenge The Standard. Visit TheHubCorp.com to learn more and join the waitlist.   Fullbay: Fullbay is built for the heavy-duty world, giving your operation the tools to keep your fleet or independent repair shop running. Features like streamlined scheduling, real-time inventory tracking, technician efficiency insights, and detailed reports are how Fullbay helps shops reduce downtime and keep your vehicles on the road where they belong. Check out Fullbay.com/power to maximize your shop’s productivity. GenAlpha: Equip360 by GenAlpha helps manufacturers and distributors grow their parts sales and make life easier for their customers. With real-time insights into inventory, pricing, and order tracking, it keeps customers coming back. Plus, it saves time by automating routine tasks and making repeat purchases simple. Explore Equip360 at GenAlpha.com. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Follow the podcast to never miss an episode. If you'd like to work with Jamie Irvine directly, you can schedule a meeting with him today.

  6. May 25

    Detroit Gen 6 Engines: What EPA 2027 Really Means for Fleets

    Send us Fan Mail Episode 369: This conversation with Daimler Truck’s Mike Young explores the Detroit Gen 6 engine platform and how it prepares fleets for the EPA 2027 emissions standards by building on nearly 20 years of proven aftertreatment technology.  Young explains that the Gen 6 engines focus on reducing NOx through improved thermal management, a new pre‑SCR system, as well as incremental enhancements carried over from Gen 5. These changes aim to maintain or slightly improve fuel economy depending on idling habits, reduce maintenance surprises, and ensure technicians and parts suppliers experience minimal disruption.  With millions of test miles already accumulated and careful planning for dealer and service‑network readiness, the Gen 6 platform is positioned as a reliable, efficient evolution rather than a disruptive overhaul. Links ·         Detroit Gen 6 Engine Gen 6 Engine | Demand Detroit ·         Daimler Truck North America Start | Daimler Truck North America ·         Daimler Truck (global) Home | Daimler Truck Sponsors of this Episode The Hub Corp: Introducing the new standard in wheel-end protection: The Hub Corp's revolutionary XTRACTOR™. The only line of heavy-duty hub caps with a built-in 3-Stage Magnetic Oil Filter that safeguards critical axle components under extreme loads for longer. And with the patent-pending HexThread™ cartridge, the XTRACTOR makes hub oil servicing and inspections faster, easier, and cleaner. The Hub Corp: Challenge The Standard. Visit TheHubCorp.com to learn more and join the waitlist.   Fullbay: Fullbay is built for the heavy-duty world, giving your operation the tools to keep your fleet or independent repair shop running. Features like streamlined scheduling, real-time inventory tracking, technician efficiency insights, and detailed reports are how Fullbay helps shops reduce downtime and keep your vehicles on the road where they belong. Check out Fullbay.com/power to maximize your shop’s productivity. GenAlpha: Equip360 by GenAlpha helps manufacturers and distributors grow their parts sales and make life easier for their customers. With real-time insights into inventory, pricing, and order tracking, it keeps customers coming back. Plus, it saves time by automating routine tasks and making repeat purchases simple. Explore Equip360 at GenAlpha.com. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Follow the podcast to never miss an episode. If you'd like to work with Jamie Irvine directly, you can schedule a meeting with him today.

  7. May 11

    Using Fleet Data to Reduce Risk and Improve Profitability

    Send us Fan Mail Episode 368: Fleet Advantage’s Brian Antonellis joins our host Jamie Irvine to break down the “procurement paralysis” many fleets are experiencing due to uncertainty, rising costs, and rapid changes in equipment strategy.  Antonellis explains how years of supply chain disruption, upcoming EPA 2027 emissions regulations, and volatile fuel prices have created hesitation around replacing aging equipment—even as older trucks become significantly more expensive to operate. He highlights the critical importance of understanding a fleet’s true operating economics, especially fuel efficiency degradation and escalating repair costs, and discusses how predictive maintenance, safety technology advancements, and choosing the right financial structure (ownership vs. leasing) can help fleets reduce risk and make confident decisions.  The conversation emphasizes that fleets can overcome paralysis by focusing on data, lifecycle costs, and strategic planning rather than small, low‑impact cost‑cutting measures. Links ·         FleetAdvantage.com Sponsors of this Episode The Hub Corp: Introducing the new standard in wheel-end protection: The Hub Corp's revolutionary XTRACTOR™. The only line of heavy-duty hub caps with a built-in 3-Stage Magnetic Oil Filter that safeguards critical axle components under extreme loads for longer. And with the patent-pending HexThread™ cartridge, the XTRACTOR makes hub oil servicing and inspections faster, easier, and cleaner. The Hub Corp: Challenge The Standard. Visit TheHubCorp.com to learn more and join the waitlist.   Fullbay: Fullbay is built for the heavy-duty world, giving your operation the tools to keep your fleet or independent repair shop running. Features like streamlined scheduling, real-time inventory tracking, technician efficiency insights, and detailed reports are how Fullbay helps shops reduce downtime and keep your vehicles on the road where they belong. Check out Fullbay.com/power to maximize your shop’s productivity. GenAlpha: Equip360 by GenAlpha helps manufacturers and distributors grow their parts sales and make life easier for their customers. With real-time insights into inventory, pricing, and order tracking, it keeps customers coming back. Plus, it saves time by automating routine tasks and making repeat purchases simple. Explore Equip360 at GenAlpha.com. Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Follow the podcast to never miss an episode. If you'd like to work with Jamie Irvine directly, you can schedule a meeting with him today.

  8. Apr 27

    Reducing Fleet Alignment Costs with Mobile, Rack-Free Technology

    Send us Fan Mail Episode 367: In this episode, Jamie Irvine talks with Jon Barganier and Spencer Wilson from Allpart Supply about the hidden costs and operational challenges caused by truck and trailer misalignment and frame issues.  They explain how misalignment leads to excessive tire and fuel expenses, premature wear on suspension components, and even driver fatigue, while also creating major liability risks for fleets. Jon and Spencer describe how Allpart Supply’s mobile alignment system differs from traditional rack‑based setups by allowing accurate alignments anywhere—without pits, level floors, or large shop space—and how this reduces downtime, labor, and liability for fleets.  They also discuss their 3D frame‑measurement technology, the often‑overlooked importance of trailer alignment, common misconceptions from fleets, and the extensive training and ongoing support they provide to ensure technicians can perform alignments quickly and effectively. Links ·         AllpartSupply.com Sponsors of this Episode The Hub Corp: Introducing the new standard in wheel-end protection: The Hub Corp's revolutionary XTRACTOR™. The only line of heavy-duty hub caps with a built-in 3-Stage Magnetic Oil Filter that safeguards critical axle components under extreme loads for longer. And with the patent-pending HexThread™ cartridge, the XTRACTOR makes hub oil servicing and inspections faster, easier, and cleaner. The Hub Corp: Challenge The Standard. Visit TheHubCorp.com to learn more and join the waitlist.   Fullbay: Fullbay is built for the heavy-duty world, giving your operation the tools to keep your fleet or independent repair shop running. Features like streamlined scheduling, real-time inventory tracking, technician efficiency insights, and detailed reports are how Fullbay helps shops reduce downtime and keep your vehicles on the road where they belong. Check out Fullbay.com/power to maximize your shop’s productivity. GenAlpha: Equip360 by GenAlpha helps manufacturers and distributors grow their parts sales and make life easier for their customers. With real-time insights into inventory, pricing, and order tracking, it keeps customers coming back. Plus, it saves time by automating routine tasks and making repeat purchases simple. Explore Equip360 at GenAlpha.com.  Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Follow the podcast to never miss an episode. If you'd like to work with Jamie Irvine directly, you can schedule a meeting with him today.

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4.9
out of 5
13 Ratings

About

In each episode, Jamie Irvine and his guests have conversations that empower heavy-duty people. They discuss tips, tools, and technology that help heavy-duty parts manufacturers and distributors sell the right parts to fleets, repair shops, and truck operators.

Information

  • Creator
    Jamie Irvine
  • Years Active
    2019 - 2026
  • Episodes
    374
  • Rating
    Clean
  • Copyright
    © 2026 The Heavy Duty Parts Report
  • Show Website
    The Heavy Duty Parts Report

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