Jim's Podcast

Jim's Group

The Jim’s Podcast is hosted by Joel Kleber, Chief Marketing Officer of the Jim’s Group. Each week, I sit down with the people who make Jim’s what it is. Franchisees, franchisors, and Jim himself. We talk honestly about what it’s really like to build a business inside the Jim’s system. The wins, the surprises, the lessons learned the hard way, and the advice Jim has been sharing with business owners for decades. If you’re researching a Jim’s franchise, these conversations are essential listening. You will also find them valuable if you're looking to start a business or franchise.

  1. 4D AGO

    Payday Super starts 1 July: what every franchise needs to do now

    A franchisor now gets fined when one of their franchisees underpays staff, even when the franchisor had nothing to do with it. Payday Super kicks in 1 July and means super contributions must clear within 7 days of every pay run, not quarterly. The salary buffer rule that most employers rely on to stay compliant has changed, and one overtime-heavy week can now trigger an underpayment claim that costs hundreds of dollars per employee. In this interview, Damien Gooden from ER Strategies (an FCA Platinum Partner) walks through the industrial relations changes that will hit franchisors and franchisees over the next 12 months. You will hear exactly what the Vulnerable Workers Act requires every franchisor to have in place, broken into four specific elements. You will hear how the junior wages ruling phases in between December 2026 and July 2029, and what that does to business models built on lower-cost 18 to 20 year olds. You will hear the salary offset case study with real dollar figures, showing how a $55,000 salary that was compliant under the old rule can now leave an employer $404 short in a single pay cycle. Damien's number one takeaway for every franchise network: time sheets. For every employee, without exception, including salaried staff. That is the evidence that protects you when Fair Work comes knocking. If you run a franchise or employ staff under an Australian award, this is the compliance update you need before the next quarter starts. Need help? Contact https://erstrategies.com.au/ or https://hrcentral.com.au/

    28 min
  2. APR 26

    Jim's Electrical - $620 a month, 50 leads. The maths every sparky needs to see

    Independent electricians in Australia are paying $4,000 to $5,000 a month to generate roughly half the leads Jim's Electrical delivers for $620. Cam Scott has run Jim's Electrical for 18 years and sits down with Joel to lay out the real numbers behind the division. He covers the fee structure, how lead fees work, why franchisees regularly get blown away by the volume of work in their first week, and what a 70 to 90 percent conversion rate looks like in practice. One franchisee in the group is turning over close to $700,000 a year with four staff, paying around $25,000 in total annual fees. Another had 15 five-star reviews inside his first two weeks. Cam also talks about current territory availability across Brisbane, Perth, Newcastle, Wollongong and regional Victoria, and how to get started for $25,000 with a $12,000 interest-free payment plan. If you are a sparky running your own business and you have never seriously looked at Jim's Electrical, this episode will change how you think about your marketing spend. www.jims.net TIMESTAMPS 0:00 Introduction and Cam's background3:10 How Jim's Electrical started 18 years ago6:30 Who suits this franchise division9:45 Why independent sparkies resist the switch13:00 Lead quality and volume compared to independents17:20 Fee structure and the real cost comparison22:00 How lead fees work and why they exist26:30 Support and business coaching included31:00 Building a team with no extra monthly fees35:20 Services: domestic and light commercial38:45 Territory availability around Australia42:00 Entry cost and interest-free payment plan46:30 Observation days and how to inquire50:00 Why Cam has stayed with Jim's for 18 years

    29 min
  3. APR 23

    Jim's Hazardous Material Removal - From Aldi to $250k: Sean's first year with Jim's Hazmat

    Sean went from 10 years managing an Aldi supermarket to $250,000 in his first year as a Jim's Hazmat franchisee, with no trade background and no prior business experience. Sean joins Joel on the Jim's Group Podcast to break down how he built one of the fastest-growing runs in the Jim's Hazmat division from scratch. He covers the full range of services his business does, including asbestos removal, biohazard cleans, crime scenes, hoarder cleans, mould treatment and meth testing. Sean talks through the real investment figure, the average job value, how he built his referral network through builders and real estate agents, and why his wife was able to leave full-time work before he hit his second year. By year three, Sean is projecting $700,000. He also talks about becoming the first Jim's Hazmat franchisor in New Zealand and what that opportunity looks like for the right person. Timestamps 0:00 Introduction and Sean's background 3:20 Why Sean chose Jim's Hazmat over other divisions 7:00 Training and certifications explained 11:30 $250k in year one: the real numbers 15:00 Investment costs and ROI 18:30 Scaling to $700k and hiring staff 22:00 Asbestos removal: the full process 29:00 Biohazard cleans and crime scenes 36:00 Hoarder cleans and what they involve 43:00 Mold, meth testing and syringe pickups 49:00 Building referrals through builders 54:00 Franchise fees and lead system explained 59:00 Mindset shift from employee to business owner 1:05:00 Becoming a franchiseor in New Zealand

    53 min

About

The Jim’s Podcast is hosted by Joel Kleber, Chief Marketing Officer of the Jim’s Group. Each week, I sit down with the people who make Jim’s what it is. Franchisees, franchisors, and Jim himself. We talk honestly about what it’s really like to build a business inside the Jim’s system. The wins, the surprises, the lessons learned the hard way, and the advice Jim has been sharing with business owners for decades. If you’re researching a Jim’s franchise, these conversations are essential listening. You will also find them valuable if you're looking to start a business or franchise.

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