The Factory Podcast

Tim Richardson
The Factory Podcast

Factory is a Digital Commerce Agency for D2C and omnichannel brands navigating £5m to £100m. Our clients win by tapping into our brains and leveraging our consultancy, design, development & retention marketing services. Our secret? We're designed NOT to scale. So you always work with the A-team. Our podcast and newsletter aim to inform, inspire and entertain the modern commerce community. We do this by highlighting the most interesting industry news and sharing the stories and practical advice of brands founders and operators.

  1. 3 DAYS AGO

    Ep 133: The Most Boring Product Update of 2024: Shopify Winter Editions Ben Homer, Senior Solutions Engineer

    On this episode I’m breaking down the most boring product update of 2024: Shopify’s Winter Editions with Ben Homer Senior Solutions Engineer at Shopify. We touch on Ben’s journey from agency to tech, the pros and cons of RFPs, Black Friday Cyber Monday stats and how Shopify held up over the period, a deep dive on Edition announcements - specifically, customer accounts, checkout, POS, semantic search and Shopify Flow, and why this Editions release was so so boring. This podcast is brought to you by our mates at Shopify. Shopify is a key player that’s revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we’re excited to have them join us on this podcast journey. Check them out here. Checkout Factory here. Sign up to our newsletter here.

    35 min

  2. DEC 11

    Ep 132: Are brands becoming TV shows? - with Miranda Shanahan, brand consultant

    On this episode I’m chatting with Miranda Shanahan a very excellent brand consultant and we’re discussing whether brands are becoming TV shows? We touch on the evolving landscape of brand marketing, the impact of platforms like TikTok and Instagram on content distribution, the role of brand hosts, how brands can create compelling content on a budget, the significance of targeting niche communities for brand relevance and whether brands are indeed becoming TV shows? This podcast is brought to you by our mates at Shopify. Shopify is a key player that’s revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we’re excited to have them join us on this podcast journey. Check them out here Checkout Factory here Sign up to our newsletter here

    29 min

  3. DEC 6

    Ep 131: Should UK brands worry about Trump’s Tariffs? With Luke Hodgson, Co founder at Commerce Thinking.

    On this episode I’m back chatting with my mate, and tech strategy guru, Luke Hodgson - co founder of Commerce Thinking and High Cohesion - and we’re dicussing whether UK brands need to worry about Trump’s tariffs. We touch on what UK brands need to think about in order to assess their exposure to US tariffs, the de minimis rule changes and their impact, why brands should model potential scenarios to prepare for tariff impacts before policies are formalised, why opening a US distribution center may be a strategic move, what the tariffs mean for consumer price, whether these tariffs will repair the frosty EU and UK relationship and pose the question - is Trump bluffing? This podcast is brought to you by our mates at Shopify. Shopify is a key player that’s revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we’re excited to have them join us on this podcast journey. Check them out here. Checkout Factory here Sign up to our newsletter here.

    30 min

  4. DEC 4

    Ep 130: Why does bacteria have a bad reputation? With Louise Macnab, founder of JERMS

    On this episode I’m chatting with Louise Macnab, founder of JERMS - a brand creating A Holistic Approach to Gut Health and we’re discussing why bacteria has a bad reputation? We touch on the mission to make gut health accessible to everyone, cutting through the gut health market which is becoming more and more saturated, why scientific credibility is crucial for building trust in health brands, the power of customer engagement through consultations and how it helps build community and loyalty, how Louise's background in law aids her in navigating business challenges and why bacteria is often misunderstood but so incredibly beneficial and essential for health. This podcast is brought to you by our mates at Shopify. Shopify is a key player that’s revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we’re excited to have them join us on this podcast journey. Check them out here. Checkout Factory here. Sign up to our newsletter here.

    31 min

  5. NOV 27

    Ep 129: Is customer obsession overrated? - with Morgan Fowles, CEO at Tala

    On this episode I’m chatting with my with Morgan Fowles - CEO at active wear brand Tala - and we’re debating whether customer obsession is overrated. We discuss why customer obsession is not a box ticking exercise, the power of involving customers in the product development process, why understanding the customer profile is both qualitative and quantitative, how creators play a significant role in modern branding dynamics and why customer obsession should be a core value from the start. This podcast is brought to you by our mates at Shopify. Shopify is a key player that’s revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we’re excited to have them join us on this podcast journey. Check them out here: https://www.shopify.com/uk/enterprise?utm_source=your-basket-is-empty&utm_medium=email&utm_campaign=24q4_cneparme_ne_media_partnerships&utm_content=enterprise-uk-en-newsletter-1 Checkout Factory here Sign up to our newsletter here. LinkedIn

    32 min

  6. NOV 13

    Ep 128: Rating experiential retail with Luke Hodgson, co founder of Commerce Thinking and High Cohesion

    On this episode I’m chatting with my friend and long time collaborator Luke Hodgson, co founder of Commerce Thinking & High Cohesion. This is a new format I’m trialing where Luke and I pick off topics and debate them. I’ll admit I’m taking a lot of reference from Pichfork’s under or over Youtube series and Food 52’s overrated content. For this conversation, we’re debating experiential retail. We cover why new luxury focuses on knowledge rather than just price ,the Commerce Thinking team’s Field notes from cities and how it reveal consumers interests, why community plays a crucial role in modern retail, how luxury experiences can sometimes feel intimidating, how brands like Kith, Arket and Rapha are approaching retail, and of course, our final thoughts on whether experiential retail is underrated, overrated or just rated. This podcast is brought to you by our mates at Shopify. Shopify is a key player that’s revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we’re excited to have them join us on this podcast journey. Check them out here: https://www.shopify.com/uk/enterprise?utm_source=your-basket-is-empty&utm_medium=email&utm_campaign=24q4_cneparme_ne_media_partnerships&utm_content=enterprise-uk-en-newsletter-1 Checkout Factory here Sign up to our newsletter here.

    28 min

  7. NOV 6

    Ep 127: Reimagining a 1,000 year old product - with Rob Abrahams, Founder & CEO at COAT Paints

    On this episode I’m chatting with Rob Abrahams, Founder & CEO at COAT Paints and we’re discussing what it’s like to reimagine a 1,000 year old product. We discuss Rob’s transition from automotive to consumer products, how Coat is aiming to modernise both the front end and back end of the paint industry, why the DTC model is central to Coat's business strategy and certainly NOT dead, how TikTok is gaining importance for engaging their consumers and its impact on the home DIY movement, and how a pair of sweatpants was central to the inception of the brand. This podcast is brought to you by our mates at Shopify. Shopify is a key player that’s revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we’re excited to have them join us on this podcast journey. Check them out here: https://www.shopify.com/uk/enterprise?utm_source=your-basket-is-empty&utm_medium=email&utm_campaign=24q4_cneparme_ne_media_partnerships&utm_content=enterprise-uk-en-newsletter-1 Checkout Factory here. Sign up to our newsletter here.

    28 min

  8. OCT 30

    Ep 126: The do's and dont's of migration - with James Kearns, Managing Director at Rapanui

    On this episode I’m chatting with James Kearns, Managing Director at Rapanui Clothing. Part of the Teemill group and a brand that focusses on natural and recycled materials. We discuss his journey in retail, transitioning from corporate giants to direct-to-consumer, and the intricacies of migrating to Shopify. specifically, the importance of technical resources during migration, risk management strategies, the significance of prioritisation, why the reason behind a migration is so important and how to avoid major migration miss steps. This podcast is brought to you by our mates at Shopify. Shopify is a key player that’s revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we’re excited to have them join us on this podcast journey. Check them out here: https://www.shopify.com/uk/enterprise?utm_source=your-basket-is-empty&utm_medium=email&utm_campaign=24q4_cneparme_ne_media_partnerships&utm_content=enterprise-uk-en-newsletter-1 Checkout Factory here Sign up to our newsletter here.

    33 min
See All (137)

Trailer

5
out of 5
4 Ratings

About

Factory is a Digital Commerce Agency for D2C and omnichannel brands navigating £5m to £100m. Our clients win by tapping into our brains and leveraging our consultancy, design, development & retention marketing services. Our secret? We're designed NOT to scale. So you always work with the A-team. Our podcast and newsletter aim to inform, inspire and entertain the modern commerce community. We do this by highlighting the most interesting industry news and sharing the stories and practical advice of brands founders and operators.

Information

  • Creator
    Tim Richardson
  • Years Active
    2019 - 2024
  • Episodes
    137
  • Rating
    Clean
  • Copyright
    © Tim Richardson
  • Show Website
    The Factory Podcast

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