The Factory Podcast

Tim Richardson
  • 5.0 (4)
  • TECHNOLOGY
  • UPDATED BIWEEKLY
The Factory Podcast

Factory is a Digital Commerce Agency for D2C and omnichannel brands navigating £5m to £100m. Our clients win by tapping into our brains and leveraging our consultancy, design, development & retention marketing services. Our secret? We're designed NOT to scale. So you always work with the A-team. Our podcast and newsletter aim to inform, inspire and entertain the modern commerce community. We do this by highlighting the most interesting industry news and sharing the stories and practical advice of brands founders and operators.

  1. 1 HR. AGO

    Ep 136: What is Operator Experience? With Luke Hodgson.

    On this episode I’m back with my co conspirator and regular guest Luke Hodgson - co founder of Commerce Thinking and High Cohesion. Today we’re discussing the week’s most interesting commerce news. Which are: Klevu and Searchspring’s partnership, Yotpo sunsetting subscriptions and Adanol’s collab with Kendal Jenner. We then deep dive on Operator Experience. What is it and should it be your number one priority this year? This podcast is brought to you by our mates at Shopify. Shopify is a key player that’s revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we’re excited to have them join us on this podcast journey. Check them out here. Checkout Factory here Sign up to our newsletter here.

    34 min

  2. JAN 15

    Ep 135: 2025 Predictions with Luke Hodgson

    On this episode I’m back with my co conspirator and regular guest Luke Hodgson - co founder of Commerce Thinking and High Cohesion. Today we’re discussing the 2025 predictions report we (Factory) released last week. The report was a bit of a big dog, so we decided to tackle a few but not all subjects. However, I highly recommend you go and check out the full blog at Factory-digital.com So what did we talk about? The importance of community as a central element of brand strategy, the evolving nature of commerce platforms into customer experience platforms, the changing eCommerce technology landscape, the implications of AI adoption for brands, where we are with sustainability and why stock turn will be the most important topic in 2025. This podcast is brought to you by our mates at Shopify. Shopify is a key player that’s revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we’re excited to have them join us on this podcast journey. Check them out here. Checkout Factory here. Sign up to our newsletter here.

    43 min

  3. JAN 8

    Ep 134: with Rob Watkiss, CTO at Sungod - Are composable stacks the future of commerce?

    On this episode I’m chatting with Rob Watkiss, CTO at Sungod and we’re discussing whether composable stack’s are the future of commerce? We touch on Rob's journey from aerospace engineering to consumer, Sungod’s transition from monolithic to composable, why choosing the right stack is crucial for scalability, how internal resources can be both a strength and a challenge, the power of composable architecture when it comes to experimentation, why it’s so important to balance the skills in your internal team and answer the question - is composable the future of commerce? This podcast is brought to you by our mates at Shopify. Shopify is a key player that’s revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we’re excited to have them join us on this podcast journey. Check them out here. Checkout Factory here Sign up to our newsletter here.

    29 min

  4. 12/19/2024

    Ep 133: The Most Boring Product Update of 2024: Shopify Winter Editions Ben Homer, Senior Solutions Engineer

    On this episode I’m breaking down the most boring product update of 2024: Shopify’s Winter Editions with Ben Homer Senior Solutions Engineer at Shopify. We touch on Ben’s journey from agency to tech, the pros and cons of RFPs, Black Friday Cyber Monday stats and how Shopify held up over the period, a deep dive on Edition announcements - specifically, customer accounts, checkout, POS, semantic search and Shopify Flow, and why this Editions release was so so boring. This podcast is brought to you by our mates at Shopify. Shopify is a key player that’s revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we’re excited to have them join us on this podcast journey. Check them out here. Checkout Factory here. Sign up to our newsletter here.

    35 min

  5. 12/11/2024

    Ep 132: Are brands becoming TV shows? - with Miranda Shanahan, brand consultant

    On this episode I’m chatting with Miranda Shanahan a very excellent brand consultant and we’re discussing whether brands are becoming TV shows? We touch on the evolving landscape of brand marketing, the impact of platforms like TikTok and Instagram on content distribution, the role of brand hosts, how brands can create compelling content on a budget, the significance of targeting niche communities for brand relevance and whether brands are indeed becoming TV shows? This podcast is brought to you by our mates at Shopify. Shopify is a key player that’s revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we’re excited to have them join us on this podcast journey. Check them out here Checkout Factory here Sign up to our newsletter here

    29 min

  6. 12/06/2024

    Ep 131: Should UK brands worry about Trump’s Tariffs? With Luke Hodgson, Co founder at Commerce Thinking.

    On this episode I’m back chatting with my mate, and tech strategy guru, Luke Hodgson - co founder of Commerce Thinking and High Cohesion - and we’re dicussing whether UK brands need to worry about Trump’s tariffs. We touch on what UK brands need to think about in order to assess their exposure to US tariffs, the de minimis rule changes and their impact, why brands should model potential scenarios to prepare for tariff impacts before policies are formalised, why opening a US distribution center may be a strategic move, what the tariffs mean for consumer price, whether these tariffs will repair the frosty EU and UK relationship and pose the question - is Trump bluffing? This podcast is brought to you by our mates at Shopify. Shopify is a key player that’s revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we’re excited to have them join us on this podcast journey. Check them out here. Checkout Factory here Sign up to our newsletter here.

    30 min

  7. 12/04/2024

    Ep 130: Why does bacteria have a bad reputation? With Louise Macnab, founder of JERMS

    On this episode I’m chatting with Louise Macnab, founder of JERMS - a brand creating A Holistic Approach to Gut Health and we’re discussing why bacteria has a bad reputation? We touch on the mission to make gut health accessible to everyone, cutting through the gut health market which is becoming more and more saturated, why scientific credibility is crucial for building trust in health brands, the power of customer engagement through consultations and how it helps build community and loyalty, how Louise's background in law aids her in navigating business challenges and why bacteria is often misunderstood but so incredibly beneficial and essential for health. This podcast is brought to you by our mates at Shopify. Shopify is a key player that’s revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we’re excited to have them join us on this podcast journey. Check them out here. Checkout Factory here. Sign up to our newsletter here.

    31 min

  8. 11/27/2024

    Ep 129: Is customer obsession overrated? - with Morgan Fowles, CEO at Tala

    On this episode I’m chatting with my with Morgan Fowles - CEO at active wear brand Tala - and we’re debating whether customer obsession is overrated. We discuss why customer obsession is not a box ticking exercise, the power of involving customers in the product development process, why understanding the customer profile is both qualitative and quantitative, how creators play a significant role in modern branding dynamics and why customer obsession should be a core value from the start. This podcast is brought to you by our mates at Shopify. Shopify is a key player that’s revolutionising retail by empowering unified commerce across online, offline, and wholesale channels. With one of the largest and robust ecosystems among commerce platforms, we’re excited to have them join us on this podcast journey. Check them out here: https://www.shopify.com/uk/enterprise?utm_source=your-basket-is-empty&utm_medium=email&utm_campaign=24q4_cneparme_ne_media_partnerships&utm_content=enterprise-uk-en-newsletter-1 Checkout Factory here Sign up to our newsletter here. LinkedIn

    32 min
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5
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About

Factory is a Digital Commerce Agency for D2C and omnichannel brands navigating £5m to £100m. Our clients win by tapping into our brains and leveraging our consultancy, design, development & retention marketing services. Our secret? We're designed NOT to scale. So you always work with the A-team. Our podcast and newsletter aim to inform, inspire and entertain the modern commerce community. We do this by highlighting the most interesting industry news and sharing the stories and practical advice of brands founders and operators.

Information

  • Creator
    Tim Richardson
  • Years Active
    2019 - 2025
  • Episodes
    140
  • Rating
    Clean
  • Copyright
    © Tim Richardson
  • Show Website
    The Factory Podcast

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