The Crisis Podcast

Travis Atkinson

The Crisis Podcast provides an in-depth analysis of behavioral health crisis services from the thought leaders, advocates, and subject matter experts that design and operate these critical services. Hear from the brightest minds in emergency psychiatric care on what services and systems bring the most hope for effective mental health treatment and suicide prevention.

  1. Aug 21

    Ep. 28: Prepared & Flexible with Vanessa Pataky & Kaitlyn Ervin

    Vanessa Pataky is the Senior Vice President of Crisis & Addiction Continuum at Aspire Indiana Health, where she oversees a comprehensive crisis continuum including crisis call center, mobile crisis, and the Rely Crisis Center. Kaitlyn Ervin is Senior Director of Crisis Services at Aspire, where she has spent more than a decade serving in roles ranging from intake clinician and therapist to clinical manager and crisis leader. Together, Vanessa and Kaitlyn have helped lead the development of Aspire’s evolving crisis system, building strong partnerships with first responders, hospitals, and community organizations along the way. In this episode, Travis sits down with Vanessa and Kaitlyn to explore what it takes to build a crisis continuum that truly meets people where they are. Kaitlyn & Vanessa share the story behind the Rely Center, the importance of listening to community partners rather than trying to displace them, and the role of trust, humility, and persistence in creating new pathways to care. They also discuss hospitality in crisis care—from good coffee and Mexican hot chocolate to the influence of Disney—along with the importance of being “the pause” in moments of crisis, embracing ambiguity, and recognizing that crisis systems are never finished. Perhaps most importantly, Vanessa and Kaitlyn offer a compelling philosophy for building better crisis care: dream big, start where you are, stay flexible, and keep learning from the people doing the work. Their approach is a reminder that meaningful system transformation is less about having all the answers and more about being willing to build something together.

    Ep. 28: Prepared & Flexible with Vanessa Pataky & Kaitlyn Ervin
  2. Jun 29

    Ep. 25: Socially Conscious with Dr. Nev Jones

    Dr. Nev Jones is an Associate Professor in the School of Social Work at the University of Pittsburgh and one of the nation's leading voices on mental health systems, crisis response, psychosis, peer support, and the role of lived experience in behavioral health research and policy. With an interdisciplinary background spanning philosophy, community psychology, and medical anthropology, her work focuses on creating more person-centered, equitable, and effective public mental health systems. She directs PathLab, a research collaborative that intentionally centers researchers with lived experience of psychiatric disability, and has authored more than 170 publications examining topics such as crisis response, early psychosis, structural inequities, coercion in mental health care, and recovery-oriented services. Before joining the University of Pittsburgh, Dr. Jones held faculty appointments at the University of South Florida and worked in California's public behavioral health system in policy, quality improvement, and direct service roles. She is also a nationally recognized advocate for meaningful service-user leadership in research and system design, having co-founded initiatives including the Chicago Hearing Voices Network and the Bay Area Hearing Voices Network. Her work has been recognized with honors including the Pioneer Award from the National Association of Peer Supporters and the Judi Chamberlin Joy in Advocacy Award, reflecting her longstanding commitment to advancing recovery-oriented, community-based approaches to behavioral health. Links: National Hearing Voices Network National Hearing Voices Network – For people who hear voices, see visions or have other unusual perceptions CrisisCon www.CrisisCon.org Inseparable's report "A Better Response"Better Response Report | Inseparable

    Ep. 25: Socially Conscious with Dr. Nev Jones
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About

The Crisis Podcast provides an in-depth analysis of behavioral health crisis services from the thought leaders, advocates, and subject matter experts that design and operate these critical services. Hear from the brightest minds in emergency psychiatric care on what services and systems bring the most hope for effective mental health treatment and suicide prevention.