GS&HC Podcast

Natalia Colón-Morales
  • 5.0 (1)
  • Business

Global Service & Hospitality Consulting, LLC is a Service & Hospitality Consulting Firm dedicated to help small businesses reach high-standard service goals. On each episode we will discover different aspects of the service industry, how to utilize tools to elevate service quality, answer questions you might have, and so much more! Subscribe now so you can be on the know!

Episodes

  1. 07/14/2020

    Empathy as Part of Our Customer Service Quality

    This episode is the audio version of one of our Facebook Live videos, you will find the link to this FB Live below. We discuss empathy and the impact it has on our service quality, we talk about tools that bring empathy into your team and service, and we analyze the revenue benefits of empathy. Don't hesitate to contact us if you any questions, comments, or concerns.  Thanks for tuning in!  Online course link: www.globalshc.com/onlinecourses  FB Live: https://www.facebook.com/GlobalSHC/videos/2782276681825525 Email: info@globalshc.com YouTube: https://www.youtube.com/channel/UC7lSaUA6tMQLRHmKhcGJXxQ Facebook: https://www.facebook.com/GlobalSHC Instagram: https://www.instagram.com/gshc_llc LinkedIn: https://www.linkedin.com/company/global-service-hospitality-consulting-llc Music: "Hotshot" By Scott Holmes

    Empathy as Part of Our Customer Service Quality

  2. 04/28/2020

    The Interview Process in the Hospitality Industry

    On this Episode we discuss the interview process within the hospitality industry with Jessica Zaborowski, General Manager at a Hotel in the Pittsburgh area. We talk about the challenges interviewers and interviewees face during the hiring process and discuss tips and tools to make this process and efficient one. Remember that we appreciate your comments and you can always email us any questions you may have. Also, don't forget to like, share, and subscribe to this Podcast and to all our other social media platforms. Following the links to all our networks:  Email: info@globalshc.com  YouTube: https://www.youtube.com/channel/UC7lSaUA6tMQLRHmKhcGJXxQ Facebook: https://www.facebook.com/GlobalSHC/ Instagram: https://www.instagram.com/gshc_llc/ LinkedIn: https://www.linkedin.com/company/global-service-hospitality-consulting-llc Music: "Hotshot" By Scott Holmes

    The Interview Process in the Hospitality Industry

  3. 04/21/2020

    Efficient Problem Handling

    On this episode we discuss tools and tips for handling problems with customers and with employees / coworkers. Remember that we appreciate your comments and suggestions. Subscribe to our Podcast  today so that you are always aware of our new episodes. Like and share this podcast with your friends, family and coworkers! This Podcast is the English version of our latest YouTube Video, the video is in Spanish but you can opt for English subtitles. if you want to watch the video, find the link below.  YouTube: https://www.youtube.com/channel/UC7lSaUA6tMQLRHmKhcGJXxQ Email: info@globalshc.com www.globalshc.com Facebook: https://www.facebook.com/GlobalSHC Instagram: https://www.instagram.com/gshc_llc  LinkedIn: https://www.linkedin.com/company/global-service-hospitality-consulting-llc Music: "Hotshot" By: Scottholmes.com

    Efficient Problem Handling

  4. 04/08/2020

    5 Tips for Better Service Quality

    On this episode we will discuss: 5 Tips for Better Service Quality. This Podcast is the English version of our first YouTube Channel Video, the video was filmed in Spanish so we decided to cover the same topic in our Podcast so everyone can have the same opportunities. Please feel free to comment, share, and like this Podcast and all our Social Media Pages:  Facebook: https://www.facebook.com/GlobalSHC Instagram: https://www.instagram.com/gshc_llc LinkedIn: https://www.linkedin.com/company/global-service-hospitality-consulting-llc YouTube: https://www.youtube.com/channel/UC7lSaUA6tMQLRHmKhcGJXxQ Website: globalshc.com  Email: info@globalshc.com  Also, be sure to follow us so you can be the first one to know when we upload new content!  Music: "Hotshot" by Scott Holmes

    5 Tips for Better Service Quality
  • 4 Episodes

About

Global Service & Hospitality Consulting, LLC is a Service & Hospitality Consulting Firm dedicated to help small businesses reach high-standard service goals. On each episode we will discover different aspects of the service industry, how to utilize tools to elevate service quality, answer questions you might have, and so much more! Subscribe now so you can be on the know!

Information

  • Creator
    Natalia Colón-Morales
  • Years Active
    2020
  • Episodes
    4
  • Rating
    Clean
  • Copyright
    © Natalia Colón-Morales
  • Show Website
    GS&HC Podcast