NASPO Pulse

National Association of State Procurement Officials

Welcome to the NASPO Pulse Podcast, your source for exploring emerging public procurement issues. Join us as we engage in insightful conversations with procurement professionals, partners, and industry leaders. Discover a diverse range of perspectives and opinions on various topics that are shaping the procurement landscape. Whether you're a state procurement official or interested in the field, this podcast provides essential insights to keep you informed. Tune in for the conversations that matter in the realm of procurement.

  1. 3d ago

    AI as Your Procurement Teammate: Jennifer Lyons (MA) on Human-AI Collaborations

    AI is showing up in procurement workflows whether we invite it or not, so we wanted a grounded conversation about what actually works and what can backfire. I’m joined by Jennifer Lyons, Deputy General Counsel at the Operational Services Division for the Commonwealth of Massachusetts, to talk practical AI in public procurement with real examples from the field, not theory. We dig into where AI delivers immediate value, like speeding up repeatable administrative tasks, summarizing complex RFP and RFR documents, and generating better options during policy development. We also talk about how suppliers are using AI to quickly decide whether to respond to a solicitation, and what that means for clarity and competition. We explore how AI can help maintain continuity across supplier issues, surface patterns in supplier performance, and support risk awareness. Jennifer also explains why Massachusetts built tools inside secure environments, including a procurement chatbot used for onboarding and help desk support, plus a contract editor nicknamed 1L that accelerates first-pass redlining. Throughout, we keep coming back to the non-negotiables: transparency, fairness, bias awareness, and the reality that humans remain accountable for accuracy and final decisions. If you’re building an AI policy, planning a pilot, or trying to choose your first “quick win,” this conversation will help you separate safe productivity gains from high-risk automation.  Follow & subscribe to stay up-to-date on NASPO! naspo.org | Pulse Blog | LinkedIn | Youtube | Facebook

  2. Apr 21

    Data, Dashboards, and Decisions: New York's New Procurement Model

    What if government buying felt fast, fair, and transparent—and actually powered economic growth? We sit down with New York State’s Chief Procurement Officer, Dhanraj Singh, to unpack a bold modernization effort shaped by a clear mandate from elected officials. The goal is bigger than technology: build a people-first procurement ecosystem that cuts cycle times, scales innovation, and delivers better outcomes for residents, agencies, and suppliers. We go inside the pivot from siloed procurement shops to an enterprise approach with shared analytics, standard methods, and a statewide platform. We dig into the pain points that forced change—manual processes, fragmented data, and slow approvals—and the practical steps New York is taking to fix them. From automating repetitive tasks to deploying real-time vendor feedback with Procurated, the team is prioritizing tools that enable good judgment rather than replace it. We also talk about how dashboards and data literacy are improving performance oversight, risk management, and decision speed. At the center of it all is the workforce. New York is investing in skills for contract administration, negotiation, category management, and leadership, while putting change management up front through coaching, assessments, and strategic retreats. The aim is a resilient, energized profession that can respond to crises and raise the bar for public service. We also explore equity and access—making it easier for minority- and women-owned businesses and service-disabled veteran-owned businesses to compete and win—and why success will be measured by how the system feels for people, not by the tools alone. Subscribe, share with a colleague, and leave a review to help more practitioners find these stories. What’s the one change you’d make to modernize procurement where you work? Follow & subscribe to stay up-to-date on NASPO! naspo.org | Pulse Blog | LinkedIn | Youtube | Facebook

  3. Mar 16

    From Red Tape to Results: Reinventing Public Procurement

    What if public procurement felt less like red tape and more like a strategic engine that delivers real outcomes people notice? We sit down with Colorado’s Chief Procurement Officer, Sherri Maxwell, for a candid look at how a decentralized state is aligning strategy, data, and people to build a smarter buying ecosystem that actually works in the field. Sherri traces her path from buying wheel chocks to leading statewide change, revealing how frontline experience fuels her obsession with continuous improvement. We unpack Colorado’s shift away from “set it and forget it” contracts toward surgical, data-driven strategic sourcing backed by rigorous market research and real performance feedback. You’ll hear how honest vendor partnerships, clear expectations, and constant touch points turn contracts into living tools that deliver. We also dig into the homegrown Procurement Insights program—bite-sized analytics that help agencies spot spending patterns, shorten solicitation timelines, and fix recurring compliance snags. Instead of policing, her team consults: if errors cluster, they ask why and address training or template gaps. Add in a modern learning stack—on-demand courses, certifications, and statewide contract management training with support from the Procurement Professionals Alliance—and you get a workforce that speaks a common language and acts with confidence after the ink dries. Subscribe, share with a colleague who cares about better government buying, and leave us a review with one change you want to see in public procurement. Follow & subscribe to stay up-to-date on NASPO! naspo.org | Pulse Blog | LinkedIn | Youtube | Facebook

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4.6
out of 5
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About

Welcome to the NASPO Pulse Podcast, your source for exploring emerging public procurement issues. Join us as we engage in insightful conversations with procurement professionals, partners, and industry leaders. Discover a diverse range of perspectives and opinions on various topics that are shaping the procurement landscape. Whether you're a state procurement official or interested in the field, this podcast provides essential insights to keep you informed. Tune in for the conversations that matter in the realm of procurement.

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