NASPO Pulse

National Association of State Procurement Officials

Welcome to the NASPO Pulse Podcast, your source for exploring emerging public procurement issues. Join us as we engage in insightful conversations with procurement professionals, partners, and industry leaders. Discover a diverse range of perspectives and opinions on various topics that are shaping the procurement landscape. Whether you're a state procurement official or interested in the field, this podcast provides essential insights to keep you informed. Tune in for the conversations that matter in the realm of procurement.

  1. Sep 14

    AI as Your Procurement Teammate: Jennifer Lyons (MA) on Human-AI Collaborations

    AI is showing up in procurement workflows whether we invite it or not, so we wanted a grounded conversation about what actually works and what can backfire. I’m joined by Jennifer Lyons, Deputy General Counsel at the Operational Services Division for the Commonwealth of Massachusetts, to talk practical AI in public procurement with real examples from the field, not theory. We dig into where AI delivers immediate value, like speeding up repeatable administrative tasks, summarizing complex RFP and RFR documents, and generating better options during policy development. We also talk about how suppliers are using AI to quickly decide whether to respond to a solicitation, and what that means for clarity and competition. We explore how AI can help maintain continuity across supplier issues, surface patterns in supplier performance, and support risk awareness. Jennifer also explains why Massachusetts built tools inside secure environments, including a procurement chatbot used for onboarding and help desk support, plus a contract editor nicknamed 1L that accelerates first-pass redlining. Throughout, we keep coming back to the non-negotiables: transparency, fairness, bias awareness, and the reality that humans remain accountable for accuracy and final decisions. If you’re building an AI policy, planning a pilot, or trying to choose your first “quick win,” this conversation will help you separate safe productivity gains from high-risk automation.  Follow & subscribe to stay up-to-date on NASPO! naspo.org | Pulse Blog | LinkedIn | Youtube | Facebook

  2. Apr 21

    Data, Dashboards, and Decisions: New York's New Procurement Model

    What if government buying felt fast, fair, and transparent—and actually powered economic growth? We sit down with New York State’s Chief Procurement Officer, Dhanraj Singh, to unpack a bold modernization effort shaped by a clear mandate from elected officials. The goal is bigger than technology: build a people-first procurement ecosystem that cuts cycle times, scales innovation, and delivers better outcomes for residents, agencies, and suppliers. We go inside the pivot from siloed procurement shops to an enterprise approach with shared analytics, standard methods, and a statewide platform. We dig into the pain points that forced change—manual processes, fragmented data, and slow approvals—and the practical steps New York is taking to fix them. From automating repetitive tasks to deploying real-time vendor feedback with Procurated, the team is prioritizing tools that enable good judgment rather than replace it. We also talk about how dashboards and data literacy are improving performance oversight, risk management, and decision speed. At the center of it all is the workforce. New York is investing in skills for contract administration, negotiation, category management, and leadership, while putting change management up front through coaching, assessments, and strategic retreats. The aim is a resilient, energized profession that can respond to crises and raise the bar for public service. We also explore equity and access—making it easier for minority- and women-owned businesses and service-disabled veteran-owned businesses to compete and win—and why success will be measured by how the system feels for people, not by the tools alone. Subscribe, share with a colleague, and leave a review to help more practitioners find these stories. What’s the one change you’d make to modernize procurement where you work? Follow & subscribe to stay up-to-date on NASPO! naspo.org | Pulse Blog | LinkedIn | Youtube | Facebook

Ratings & Reviews

4.6
out of 5
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About

Welcome to the NASPO Pulse Podcast, your source for exploring emerging public procurement issues. Join us as we engage in insightful conversations with procurement professionals, partners, and industry leaders. Discover a diverse range of perspectives and opinions on various topics that are shaping the procurement landscape. Whether you're a state procurement official or interested in the field, this podcast provides essential insights to keep you informed. Tune in for the conversations that matter in the realm of procurement.

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