Connect With Confidence - with Kerrie Phipps

Kerrie Phipps
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  • Self-Improvement
  • Updated Semimonthly

How well do you connect with yourself, and how do you connect with others? How do you manage your thinking and emotions in situations and seasons of uncertainty and fear? Connecting with confidence begins with self awareness and self-regulation. Join us for conversations about self-awareness, talking to strangers, friends, family and connecting with confidence with anyone, anywhere. Leave intimidation and inadequacies behind, and make a bigger difference in the world. Cheering you on, Kerrie Phipps

  1. Building a Business You Actually Enjoy

    May 22

    Building a Business You Actually Enjoy

    What if building a successful business didn’t have to mean carrying everything? What if it could actually feel… enjoyable? In this thoughtful and spacious conversation, I sit down with Ellen Bathgate - someone I’ve had the privilege of journeying alongside for nearly two decades. We begin with a simple but powerful reflection from Ellen’s younger years, writing letters to her future self and what it reveals about how much we change over time… and how freeing that can be. From there, we explore what it really looks like to build a business you enjoy: ​How Ellen shifted from “baby-faced assassin” to a deeply relational leader​The unexpected lessons of owning a beauty salon in her early 20s​Why systems aren’t about structure for the sake of it - but about creating freedom​How she and her husband now share leadership in a way that plays to their strengths​The practical shift from doing everything… to automating, delegating and letting go​And how AI can support your work - without replacing your thinkingWe also gently unpack something deeper, that enjoying your business isn’t just about what you do… It’s about how aligned you feel with it. Because knowing how to do something isn’t the same as being fully on board with it. This is a conversation about designing your work in a way that fits you. About letting go of what no longer serves and giving yourself space to think… so you can build something that truly feels like your own. Loved this episode? Support us to create more podcasts by buying our producer a coffee - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bmc.link/kerriephipps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Find Ellen here - Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.contentcollab.com.au/ LinkedIn - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/ellen-bathgate/ Facebook public page - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/EllenBathgateAU/ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/ellen_bathgate Twitter / X - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/KerriePhipps⁠⁠ Find Kerrie here - Topmate - ⁠https://topmate.io/kerriephipps⁠ Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://kerriephipps.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/kerriephipps/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook public page - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/KerriePhipps1⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/kerriephipps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter / X - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/KerriePhipps⁠

    31 min
  2. A Little More Social with Nicholas Epley

    May 5

    A Little More Social with Nicholas Epley

    What if the conversations you’re avoiding are the very ones that could change your day, your life, or someone else’s? In this warm and insightful conversation, Kerrie sits down with behavioural scientist Nicholas Epley to explore the surprising science behind talking to strangers and why we so often get it wrong. From a quiet train carriage in Chicago to life-changing family decisions, Nick shares how his research and his own lived experience reveals a powerful truth: we consistently underestimate how meaningful connection can be. Together, they explore: ​Why we hesitate to reach out (and what’s really happening in our brains)​The concept of data-driven courage​How small moments of connection create unexpected happiness, health and belonging​The surprising gap between what we expect and what actually happens​How habits - not just knowledge - transform our relationships You’ll also hear deeply personal stories - including the journey that led Nick and his family to adopt their daughter Lindsay and how connection shaped that decision in profound ways. This episode is both practical and deeply moving; a reminder that even the smallest act of reaching out can ripple further than we ever imagine Loved this episode? Support us to create more podcasts by buying our producer a coffee - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bmc.link/kerriephipps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Find Nick here - Website: ⁠⁠⁠⁠⁠⁠⁠https://www.nicholasepley.com/ LinkedIn:⁠ ⁠⁠⁠⁠⁠https://www.linkedin.com/in/nicholas-epley/ ResearchGate: ⁠https://www.researchgate.net/profile/Nicholas-Epley-2 Find Kerrie here - Topmate - ⁠⁠https://topmate.io/kerriephipps⁠⁠ Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://kerriephipps.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/kerriephipps/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook public page - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/KerriePhipps1⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/kerriephipps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter / X - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/KerriePhipps⁠⁠⁠⁠

    49 min
  3. Talking to Strangers… or Meeting Angels?

    Apr 24

    Talking to Strangers… or Meeting Angels?

    There are conversations that stay with you, not because they’re perfectly planned, but because they unfold with honesty, depth, and unexpected wisdom. In this episode of Connect with Confidence, I reconnect with Mathew Samuel - a global business leader I met in India recently, over a simple cup of tea in Dr Ram’s office at GRD College. What followed was a conversation about life, business, intuition, and the surprising power of talking to strangers. Mathew shares how his journey has been shaped not by rigid plans, but by openness to people, opportunity, and moments that didn’t make sense at the time but later changed everything. From building brands across 40 countries to learning from failure, from navigating loss to recognising life’s defining moments; this is a conversation about staying grounded while thinking globally. We explore: Why “strangers” may actually be the people who shape your life mostHow setbacks are really moments of unlearningThe discipline behind good decision-makingWhy simplicity is harder and more powerful, than complexityWhat it means to be ready when opportunity appearsThis is a spacious, reflective conversation that that invites you to pause, zoom out, and consider: Who are the “angels” that have appeared in your life? Loved this episode? Support us to create more podcasts by buying our producer a coffee - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bmc.link/kerriephipps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Find Mathew here - LinkedIn:⁠ ⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/mathew-samuel-536a53388/ Find Kerrie here - TopMate - ⁠⁠⁠https://topmate.io/kerriephipps⁠⁠⁠ Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://kerriephipps.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/kerriephipps/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook public page - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/KerriePhipps1⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/kerriephipps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter / X - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/KerriePhipps⁠⁠⁠

    54 min
  4. Once Upon a Stranger - Gillian Sandstrom on how Small Talk is a big deal

    Apr 2

    Once Upon a Stranger - Gillian Sandstrom on how Small Talk is a big deal

    What if the conversations we often dismiss as “small talk” are actually helping us build a richer, more connected life? In this delightful and deeply affirming episode of Connect with Confidence, Kerrie is joined by Professor Gillian Sandstrom, researcher, speaker and author of Once Upon a Stranger. Together they explore the science and the story behind everyday interactions – from chatting on trains and in cafés to sharing a smile with someone on a hard day. Gillian shares how her journey began – from watching her dad talk to everyone, to finding unexpected comfort in being recognised by the “hot dog lady” on campus, to one brave cupcake-inspired conversation that opened a whole new world. Along the way, Kerrie and Gillian reflect on introversion, belonging, networking, empathy, uncertainty and the ripple effect of simple human connection. They also unpack Gillian’s practical QUICK framework for starting conversations: Questions In Common Kindness This is a warm, thoughtful conversation for anyone who longs for more ease, confidence and meaning in their interactions – whether in daily life, travel, work or community. In this episode, you’ll hear about: • Why “small talk” isn’t small at all • How weak ties and everyday interactions help us feel we belong • The difference between introversion and shyness • Why talking to strangers can actually suit introverts • How authenticity changes networking • The cumulative effect of brief, ordinary conversations • How to start conversations using Gillian’s QUICK framework • Why a smile, a question or a kind comment can matter more than we realise Loved this episode? Support us to create more podcasts by buying our producer a coffee - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bmc.link/kerriephipps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Find Gillian here - LinkedIn:⁠ ⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/gillian-sandstrom-5049951/ Website: ⁠⁠https://gilliansandstrom.com/ Instagram: https://www.instagram.com/drgilliansandstrom/ Bsky: https://bsky.app/profile/gilliansocial.bsky.social X: https://x.com/GillianSocial Profile: https://profiles.sussex.ac.uk/p555105-gillian-sandstrom Find Kerrie here - TopMate - ⁠⁠https://topmate.io/kerriephipps⁠⁠ Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://kerriephipps.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/kerriephipps/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook public page - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/KerriePhipps1⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/kerriephipps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter / X - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/KerriePhipps⁠⁠⁠

    1 hr

  5. Mar 25 ·  Bonus

    Outback Connecting again

    Bonus Episode | Outback Radio 2WEB Conversation This episode is a little different. Recently, I joined Rod and Heather on Outback Radio 2WEB to talk about our upcoming Wisdom and Wellbeing Women’s Retreat at Lower Lila, just outside Bourke in far west NSW. What unfolded was a genuine, unscripted conversation about something much bigger than a retreat… ✨ saying yes to unexpected opportunities ✨ stepping out of your comfort zone ✨ the growth that comes from trying something new ✨ and the power of reconnecting - with yourself and with others You’ll hear stories of spontaneous decisions that turned into life-shaping experiences… reflections on why we often hesitate… and gentle encouragement to trust those small inner nudges. We also talk about the beauty of the outback - especially after recent rains - and the unique experience of gathering, slowing down, and connecting in a place that invites clarity and perspective. Whether or not a retreat is on your radar right now, this conversation is an invitation to pause… reflect… and consider: Where might a simple “yes” open something meaningful for you? Find Heather here - Website: ⁠https://www.lowerlilaretreat.com.au/⁠ Website: ⁠⁠⁠https://www.outbackradio.com.au/⁠ Find Kerrie here - Topmate - https://topmate.io/kerriephipps Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://kerriephipps.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/kerriephipps/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook public page - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/KerriePhipps1⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/kerriephipps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter / X - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/KerriePhipps⁠

    18 min
  6. The CEO You Didn't See Coming

    Mar 10

    The CEO You Didn't See Coming

    What a gift it was to sit in Mansi’s home in India, sharing meals, stories and wisdom; and to record this conversation surrounded by warmth, generosity and care. In this episode, I’m joined by Mansi Amlani author of Seven Management Lessons from a Homemaker. We explore what leadership really looks like when it’s rooted in empathy, presence and purpose. Mansi shares her journey from a shy, introverted Mumbai girl with a science background, to a thoughtful homemaker, community-builder, author and a CEO You Didn't See Coming :) weaving together stories of arranged marriage, love, family systems, food as medicine, courageous decisions and the everyday leadership that happens quietly in homes across the world. This conversation is spacious, grounded and deeply human, a reminder that some of our greatest leadership lessons are being lived, daily, around kitchen tables. Loved this episode? Support us to create more podcasts by buying our producer a coffee - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bmc.link/kerriephipps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Find Mansi here - LinkedIn:⁠ ⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/mansi-amlani/ Instagram: ⁠⁠https://www.instagram.com//mansi.amlani/ Amazon: https://www.amazon.com/Management-lessons-Homemaker-Mansi-Amlani-ebook/dp/B088G2LZFL Find Kerrie here - Topmate - ⁠https://topmate.io/kerriephipps⁠ Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://kerriephipps.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/kerriephipps/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook public page - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/KerriePhipps1⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/kerriephipps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter / X - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/KerriePhipps⁠⁠⁠

    51 min
  7. Tiny Steps, Big Perspectives - Lessons from the Kokoda Track

    Feb 22

    Tiny Steps, Big Perspectives - Lessons from the Kokoda Track

    In this episode of Connect with Confidence, I’m joined by Tim Walmsley - recently named 2025 Defence Executive of the Year. What unfolds is a conversation about impact, perspective and how both can shift when you step away from the familiar and into something that asks everything of you. Tim shares the work he’s doing to connect Australia’s defence industry through new digital portals - alongside the “heart work” that runs in parallel: supporting This Story Australia to capture veterans’ stories before they’re lost and helping deliver practical support to vulnerable veterans through the Vulnerable Veterans Solar Program. And then we head to Papua New Guinea. Tim takes us onto the Kokoda Track, a trek he assumed would be straightforward (100km over eight days) until day two arrived with heat, humidity, steep jungle mountains, and a very quick reality check. What changes everything is the moment he stops pushing and starts watching; learning from the local porters who take tiny, steady steps that allow them to move for hours without exhaustion. Along the way, we explore: ​what hardship reveals about people and how groups help one another through it​the deep spiritual responsibility many Papua New Guinean porters feel for the track and its history​Tim’s powerful remembrance on Brigade Hill, honouring his grandfather and the “unfinished” story he carried​an unexpected moment of clarity - a reset that shifts his priorities at home, at work, and within himselfThis episode is a reminder that sometimes the biggest perspective shifts don’t come from grand gestures. They come from tiny steps, taken steadily, in the company of others, through places that hold history, sacrifice, and meaning. Loved this episode? Support us to create more podcasts by buying our producer a coffee - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bmc.link/kerriephipps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Find Tim here - Website: ⁠https://www.benchon.com/ LinkedIn:⁠ ⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/tim-walmsley/ Find Kerrie here - Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://kerriephipps.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/kerriephipps/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook public page - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/KerriePhipps1⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/kerriephipps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter / X - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/KerriePhipps⁠⁠⁠

    51 min
  8. The Negotiator - Stop Fixing. Start Listening

    Jan 31

    The Negotiator - Stop Fixing. Start Listening

    What if the most powerful communication skill isn’t knowing what to say, but knowing when not to fix? In this episode of Connect with Confidence, Kerrie is joined by former emergency services crisis negotiator James Taylor to explore why so many conversations miss the mark and how learning to truly listen can transform relationships at work, at home, and in leadership. Drawing on years of high-stakes negotiation, James shares why people in distress don’t want advice; they want to feel heard, acknowledged and understood. Together, Kerrie and James unpack the cost of rushing to fix, interrupt or perform and what becomes possible when we slow down, pause, and stay present. This episode explores: ​Why most conversations are people waiting to speak​The listen – pause – respond model​How presence and body language build trust​Why validation matters more than solutions​How to have meaningful conversations without fixingA powerful reminder that connection doesn’t come from solving problems — it comes from making people feel seen. Loved this episode? Support us to create more podcasts by buying our producer a coffee - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bmc.link/kerriephipps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Find James here - LinkedIn:⁠ ⁠⁠⁠⁠https://www.linkedin.com/in/james-taylor-53573018a/ Find Kerrie here - Website - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://kerriephipps.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ LinkedIn - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/in/kerriephipps/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook public page - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/KerriePhipps1⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/kerriephipps⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Twitter / X - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/KerriePhipps⁠⁠⁠

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How well do you connect with yourself, and how do you connect with others? How do you manage your thinking and emotions in situations and seasons of uncertainty and fear? Connecting with confidence begins with self awareness and self-regulation. Join us for conversations about self-awareness, talking to strangers, friends, family and connecting with confidence with anyone, anywhere. Leave intimidation and inadequacies behind, and make a bigger difference in the world. Cheering you on, Kerrie Phipps

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