Retail Relay: Bite-size Payments Insights

CMSPI
  • 5.0 (3)
  • BUSINESS

The payments industry is both complex and ever-changing. With new regulations, rising costs, and an increasingly essential customer experience to consider, retailers need to stay informed. Retail Relay is your weekly source of bite-sized payments insights, brought to you by CMSPI. By bringing unique visibility into trends across different industries and channels, we dissect the complexities into digestible insights. If you want to learn about all things payments, you're in the right place!

Episodes

  1. 06/24/2020

    #8: Interchange Litigation Supreme Court Findings, Explained For The Merchant Community

    The UK Supreme Court has ruled in favour of merchants in landmark interchange fee case on 17th June - unanimously finding the interchange fees set by Visa and Mastercard to be anti-competitive, which is a resounding victory for the merchant community. In this episode, we go through the history of interchange fee litigation and dissect the new findings of the judgement - where we challenge ourselves to explain each key takeaway in 90 seconds. We also explain how the judgement would apply to the global merchant community. For more information, please visit: https://bit.ly/2YroszS

    26 min

  2. 06/18/2020

    #7: Financial Performance of Payments Suppliers & What It Means For Retailers

    The pandemic has driven an incredible impact on various players in the payments world, such as card schemes, cash suppliers and mobile payment suppliers. As consumers begin to look for payment methods that require less physical contact, cash continues to decline, whilst the card and alternative payment method (APM) space has seen growth. In this episode, we take a look at how the pandemic affected the share prices and financial performance of different payments suppliers in the space; and how it can impact merchants' costs. For the latest updates, please visit: https://bit.ly/2YKL25j

    21 min

  3. 06/10/2020

    #6: Looking Into The Future & The Next Generation Of Payments

    As recovery continues, we look into the future of retail and the payments landscape in this episode. With data from our forecast, Robbie and Callum explore trends for the coming year through a bull and bear view, and the next generation of payments - open banking. Open banking seems to tick all the boxes, but what is behind the lack of growth? We look at how the concept is currently implemented in Europe; how it can change the payments environment; and the roles merchants, consumers and issuers play in the lack of popularity.

    28 min

  4. 06/03/2020

    #5: Innovative Payment Methods & Why Are Payments Costs Rising?

    The pandemic has been accelerating the shift to ecommerce and credit card usage, whilst encouraging the rise of digital payments. How will merchants see their costs change? What are the benefits and risks of emerging finger vein payment methods? How do innovative payment methods compete against each other? In this week’s episode, Robbie and Callum explore the above in detail, and look into the latest data on retail and spending volumes. Read the Retail Payments Review: https://bit.ly/3ePwo31

    26 min

  5. 05/27/2020

    #4: Future-proofing For The Ecommerce Shift & Is Contactless A Success?

    In this episode, Robbie and Callum look at the general retail and spending volumes trends this week. We discuss PIN versus signature transaction trends during the pandemic and how contactless is performing during the pandemic - more importantly, what missing data we'd like to see from the schemes. Lastly, we dive into the overall impact of COVID-19 on the payments industry and how retailers can prepare for the future. To read the Retail Payments Review, please click here: https://bit.ly/2ZK1mp5

    30 min

  6. 05/19/2020

    #3: Impacts On Current Fee Regulation & Cash Trend

    With stimulus checks being introduced and lockdown easing in certain parts of the world, we're seeing a trend of recovery in various industries week by week. In this episode, Robbie and Callum look at ATM withdrawal trends; the influence of the pandemic on cash usage and the future of cash; and how COVID-19 is likely to impact current payments regulations in Europe and the U.S. To read the Retail Payments Review, please click here: https://bit.ly/3dZK0bU

    23 min

  7. 05/13/2020

    #2: Shift To A Cashless World

    As the pandemic continues, the shift to contactless card payments and the collapse of cash are further accelerated. In this episode, Robbie and Callum delve into the latest trends in consumer spending; changes in contactless; the concept of Buy Now Pay Later; and cashless payment methods implementation in different parts of the world. To access the Retail Payments Review, please click here - https://bit.ly/2LmYA0A

    24 min

  8. 05/06/2020

    #1: Early Impacts Of The Pandemic

    In our first episode, Robbie and Callum consider the key trends we've seen across the retail industry in recent weeks. As lockdown continues to keep stores closed across both the U.S. and Europe, we're seeing a huge shift towards online spend - and we explore the numerous complexities, opportunities and challenges that come with that change. To access the Retail Payments Review, please click here - https://bit.ly/3dlwoHx .

    19 min

  9. SEASON 1 TRAILER

    Trailer: Retail Relay

    The payments industry is both complex and ever-changing. With new regulations, rising costs, and an increasingly essential customer experience to consider, retailers need to stay informed. Retail Relay is your weekly source of bite-sized payments insights, brought to you by CMSPI - an independent, global payments consultancy supporting merchants to maximise the value in their supply chain. From retail trends to regulation updates, we cover it all. By bringing unique visibility into trends across different industries and channels, we dissect the complexities into digestible insights. If you want to learn about all things payments, you're in the right place.

    1 min

Trailer

Ratings & Reviews

5
out of 5
3 Ratings

About

The payments industry is both complex and ever-changing. With new regulations, rising costs, and an increasingly essential customer experience to consider, retailers need to stay informed. Retail Relay is your weekly source of bite-sized payments insights, brought to you by CMSPI. By bringing unique visibility into trends across different industries and channels, we dissect the complexities into digestible insights. If you want to learn about all things payments, you're in the right place!

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