4 episodes

In The Idealcast, multiple award-winning CTO, researcher and bestselling author Gene Kim hosts technology and business leaders to explore the dangerous, shifting digital landscape. Listeners will hear insights and gain solutions to help their enterprises thrive in an evolving business world.

The Idealcast with Gene Kim by IT Revolution Gene Kim

    • Management
    • 5.0, 11 Ratings

In The Idealcast, multiple award-winning CTO, researcher and bestselling author Gene Kim hosts technology and business leaders to explore the dangerous, shifting digital landscape. Listeners will hear insights and gain solutions to help their enterprises thrive in an evolving business world.

    (Dispatch from the Scenius) Elisabeth Hendrickson’s 2014 and 2015 DOES Talks on Feedback Loops, with Commentary from Gene Kim

    (Dispatch from the Scenius) Elisabeth Hendrickson’s 2014 and 2015 DOES Talks on Feedback Loops, with Commentary from Gene Kim

    ON THIS EPISODEIn the second installment of The Idealcast’s Dispatch From the Scenius series, Gene Kim explores Elisabeth Hendrickson’s 2015 and 2014 DevOps Enterprise Summit presentations.Listen as Gene breaks down Hendrickson’s experience and learnings, all to help you find fundamental principles to apply to immediately keep your feedback cycles healthy and happy.In this episode, Hendrickson, an experienced QA engineer, shares her realization that the better she got at her job, the worse she made things for the organization as a whole. Thus began her journey to uncover the relationship between testing and quality, which has led her to a reality of increasingly tight feedback loops.Episode Timeline:[00:00] Intro[00:22] Meet Elisabeth Hendrickson and her DevOps Enterprise Summit Presentation[01:02] Elisabeth’s presentation intro[02:02] Silicon Valley 1999[05:43] Quality is getting worse[06:42] Steamer round table and System of Effects Diagram[07:54] Theory: Increase quality by throwing more testers at the problem[08:49]The existence of QA created more bugs[10:20] Feedback Cycles[15:01] Shrodinger’s Cat and Fragile not Agile[18:43] Creating visibility around Feedback Cycles[26:19] Kolb’s learning cycle[28:03] How team’s branch and merge[32:20] Polluted feedback[33:40]WordCount Simulation[36:33] Better visibility[37:42] Takeaways[40:56] The illusion of speed over real progress[47:11] Outro ABOUT THE GUESTSElisabeth Hendrickson is a leader in software engineering. She most recently served as VP R&D for Pivotal Software, Inc. A lifelong learner, she has spent time in every facet of software development, from project management to design for companies ranging from small start-ups to multinational software vendors. She has helped organizations build software in a more efficient way and pioneered a new way to think about achieving quality outcomes and how that hinges on fast and effective feedback loops. Her book, Explore It!: Reduce Risk and Increase Confidence with Exploratory Testing, was released in 2013 and explores technical excellence and mastery, and creating effective feedback loops for everyone. She spoke at the DevOps Enterprise Summit in 2014, 2015, and 2018, and received the Gordon Pask Award from the Agile Alliance in 2010.Visit Elisabeth’s websiteTwitterLinkedIn YOU’LL LEARN ABOUTFeedback loops.Feedback and opinion are different things.Beware of polluted feedback streams.WordCount simulation.Fighting feedback entropy takes enormous energy.Meetings are easy; getting real work done is hard.Tools and test frameworks are foundational: the devs who build them have to be better than average.Becoming a learning organization.RESOURCESIt's All About Feedback, Elisabeth Hendrickson’s 2015 DevOps Enterprise Summit presentation video.On the Care and Feeding of Feedback Cycles, Elisabeth Hendrickson’s 2014 DevOps Enterprise Summit presentation video.On the Care and Feeding of Feedback Cycles slide deck.It’s All About Feedback slide deck.Explore It!: Reduce Risk and Increase Confidence with Exploratory Testing by Elisabeth Hendrickson“Let a thousand flowers bloom. Then rip 999 of them out by the roots.” Gigamonkeys.The WordCount Simulation by Elisabeth Hendrickson. 

    • 49 min
    Achieving Better Outcomes Through Structure: A Conversation with Elisabeth Hendrickson

    Achieving Better Outcomes Through Structure: A Conversation with Elisabeth Hendrickson

    ON THIS EPISODEIn Episode 3, Gene Kim is joined by Elisabeth Hendrickson, who inspired many ideas in The DevOps Handbook and, more recently, The Unicorn Project. She has shaped the way Gene sees the world of DevOps. From Developer to Tester ratios, to the importance of architecture, and the need for leaders to decompose systems well.Together they explore her years as VP R&D for Pivotal Software, Inc., software development, and the link between organizations and architecture. In a wide-ranging discussion, they cover Elisabeth’s mental model of balance, structure, and flow, to her view of how organizations really work. Listen as Gene and Elisabeth explore her WordCount Simulation, to her personal experience with MIT’s Beer Game, and much more. ABOUT THE GUESTSElisabeth Hendrickson is a leader in software engineering. She most recently served as VP R&D for Pivotal Software, Inc. A lifelong learner, she has spent time in every facet of software development, from project management to design for companies ranging from small start-ups to multinational software vendors. She has helped organizations build software in a more efficient way and pioneered a new way to think about achieving quality outcomes and how that hinges on fast and effective feedback loops. Her book, Explore It!: Reduce Risk and Increase Confidence with Exploratory Testing, was released in 2013 and is explores technical excellence and mastery, and creating effective feedback loops for everyone. She spoke at the DevOps Enterprise Summit in 2014, 2015, and 2018, and received the Gordon Pask Award from the Agile Alliance in 2010.Visit Elisabeth’s websiteTwitterLinkedIn YOU’LL LEARN ABOUTHow to build software in a more efficient wayElisabeth’s mental model of balance, structure and flowHow Conway’s law applies to Elisabeth’s modelElisabeth’s WordCount Simulation  Episode Timeline:[00:09] Intro[00:15] Meet Elisabeth Hendrickson[04:14] “Better Testing - Worst Quality?”[04:54] “Managing the Proportion of Testers to (Other) Developers”[08:25] How to get great testing behaviors[13:29] How structure enables developers to work on features[16:08] Applying principle to non-functional requirements[18:43] Conway’s law and Inverse Conway Maneuver[27:43] Elisabeth’s model on balance, structure and flow[31:01] MIT’s Beer Game[36:41] The WordCount Simulation[44:54] Becoming a good partner[50:03] Drawing lines as a leader[55:39] The Five Ideals[57:33] Stuck in a cost center[1:05:44] It’s all about feedback[1:10:50] The Phoenix Project’s Sarah’s background[1:19:09] Who is your first team?[1:28:07] Finding Elisabeth Hendrickson[1:28:29] Outro RESOURCESRadical Candor: Be a Kick-Ass Boss Without Losing Your Humanity by Kim ScottThe four quadrants of Radical CandorRuinous EmpathyManipulative InsincerityObnoxious AggressionRadical CandorDangerous Company: The Consulting Powerhouses and the Businesses They Save and Ruin by James O’SheaExplore It!: Reduce Risk and Increase Confidence with Exploratory Testing by Elisabeth HendricksonBetter Testing, Worse Quality? by Elisabeth Hendrickson Managing Proportions of Testing to (Other) Developers by Dr. Cern Kaner, Elisabeth Hendrickson, and Jennifer Smith-BrokWhen NASA Lost a Spacecraft Due to a Metric Math Mistake by Ajay HarishLockheed: New Carrier Hook for F-35 by Dave MajumdarConway's lawDecoding the DNA of the Toyota Production System by Steven Spear and H. Kent BowenThe WordCount Simulation by Elisabeth Hendrickson"The Beer Game" by Prof. John D. Sterman

    • 1 hr 29 min
    (Dispatch from the Scenius) Dr. Mik Kersten’s 2018 DOES TALK, Project to Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework, with commentary from Gene

    (Dispatch from the Scenius) Dr. Mik Kersten’s 2018 DOES TALK, Project to Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework, with commentary from Gene

    As mentioned in Episode 1 of The Idealcast, this is Dr. Mik Kersten’s talk from DevOps Enterprise Summit Las Vegas 2018 with exclusive commentary from Gene. , In his presentation, Mik dives into the Flow Framework featured in his work, Project to Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework. Get Mik’s insights on building a foundation for innovation in the software field. Follow along as he breaks down the lessons learned as a leader in tech working with brands like Microsoft and BMW. Find out what they got right and what he says anyone looking to innovate in tech should start doing immediately. This is a perfect followup to Episode 1. Episode Timeline:[00:03] Intro [00:52] Meet Mik Kersten [02:35] The Flow Framework [03:24] Working at Xerox PARC [05:29] Epiphany #1: Software architecture and the value stream[06:15] Epiphany #2: How Nokia lost the market it created[08:57] Epiphany #3: Software innovation and tools for transformation[12:33] Carlota Perez and tech revolutions[14:39] BMW, Lean principles [18:30] Optimizing business value flow in IT[22:24] How Microsoft excelled where Nokia couldn't[25:10] Flow efficiency and moving towards a connected value network[27:42] How they're applying flow framework at Tasktop[29:49] Business advice for developers[31:22] Finding Dr. Mik Kersten [32:02] Outro  ABOUT THE GUESTSDr. Mik Kersten started his career as a Research Scientist at Xerox PARC where he created the first aspect-oriented development environment. He then pioneered the integration of development tools with Agile and DevOps as part of his Computer Science PhD at the University of British Columbia. Founding Tasktop out of that research, Mik has written over one million lines of open-source code that is still in use today, and he has brought seven successful open-source and commercial products to market. Mik’s experiences working with some of the largest digital transformations in the world has led him to identify the critical disconnect between business leaders and technologists. Since that time, Mik has been working on creating new tools and a new framework for connecting software value stream networks and enabling the shift from project to product. Mik is the author of the book Project to Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework. Mik lives with his family in Vancouver, Canada, and travels globally, sharing his vision for transforming how software is built.   Visit Mik’s Website YOU’LL LEARN ABOUTWays to optimize business value flow for ITHow fragmented value streams kill productivity.The role proxy metrics and silos play in derailing software transformations.Why project management and cost centered is the wrong model for transforming a business.RESOURCESSlides to Mik Kersten’s Project to Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow FrameworkThe Unicorn Project: A Novel about Developers, Digital Disruption, and Thriving in the Age of Data by Gene KimZone to Win: Organizing to Compete in an Age of Disruption by Geoffrey A. MooreProject to Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework by Mik KerstenThe Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win by Gene Kim, Kevin Behr, and George SpaffordTechnological Revolutions and Financial Capital by Carlota Perez“Project To Product: Beyond the Turning Point,” presentation by Mik Kersten at DevOps Enterprise Summit Las Vegas, 2019“How Value Stream Networks Will Transform IT and Business,” presentation by Mik Kersten at DevOps Enterprise Summit London, 2018“How Value Stream Networks Will Transform IT and Business,” presentation by Mik Kersten at DevOps Enterprise Summit Las Vegas, 2018Bill Gates: Trustworthy Computing, Wired

    • 33 min
    Digital Disruption, The Five Ideals: Peter Moore and Dr. Mik Kersten

    Digital Disruption, The Five Ideals: Peter Moore and Dr. Mik Kersten

    This episode dives into the Five Ideals, key principles for success in a digital age, as they are introduced with two eminent experts that Gene admires greatly. For years, Dr. Mik Kersten’s work on dev productivity and digital disruption informed many of the core concepts found in The Unicorn Project.

    • 1 hr 26 min

Customer Reviews

5.0 out of 5
11 Ratings

11 Ratings

JerDoug ,

Thanks for this podcast!

I continue to learn so much from Gene and Mik, and for the last 10+ years they’ve shown how economic value is actually created in organizations today. But how they unpack key business ideals and transformation with Peter Moore, a business strategist, is amazing. Thank you for this podcast and for the vision ahead!

Aletics ,

More from the author of The Phoenix Project

Loved all the books from Gene Kim, and now I'm looking forward to more episodes of his podcast after listening to the first one.

YoDawg80 ,

It’s Great!

This is the type of content you have come to expect with DevOps and IT Rev. Looking forward to more shows.

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