Customer Experience in the "New Normal"

Sanjay Kalra

A practitioner's view of Customer Experience in the Post-Covid-19 world.

Episodes

  1. 07/02/2020

    The Future of Work in Post COVID 19 World is Remote!

    But do we have the technologies and support in place to make remote workers productive?

    10 min
  2. Customer Experience during the COVID-19 pandemic

    05/05/2020

    Customer Experience during the COVID-19 pandemic

    Customer Experience is not just a fair weather friend. Done right, it serves you really well when times are rough.

    12 min
  • 2 Episodes

About

A practitioner's view of Customer Experience in the Post-Covid-19 world.

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