Crisis What Crisis with Andy Coulson

Andy Coulson

Hard-earned lessons from people who've faced the worst and come back stronger. Hosted by Andy Coulson. Follow for weekly insights into the art of the rebuild. Crisis What Crisis? is powered by Kingsley Napley — the lawyers you want in your corner when the pressure is on. Visit kingsleynapley.co.uk

  1. 1d ago

    RICHARD DEARLOVE'S CRISIS COMPASS

    Former Chief of MI6 Sir Richard Dearlove has spent much of his life at the heart of crises that have shaped the world. From Cold War espionage behind the Iron Curtain to 9/11, the war in Afghanistan and even a rocket attack on MI6 headquarters, Richard knows what it means to operate under extraordinary pressure. As the man known as ‘C’, he was responsible for decisions with Britain's national security at stake. In this bonus episode of Crisis What Crisis?, I sit down with Richard to discuss his Crisis Compass. The four points of navigation he turns to when facing crisis — a person, a habit, a comfort and a piece of advice. If you haven’t heard our full conversation yet, we explore his extraordinary 38-year career in intelligence, from being recruited at just 21 to leading MI6 through 9/11, and what a lifetime in the shadows has taught him about resilience, making difficult decisions and keeping a cool head in a crisis. POWERED BY KINGSLEY NAPLEY: I know what it is to have the right legal support around you when facing crisis. Kingsley Napley are the kind of lawyers I wish more people knew about – there to help you make the right decisions, protect what matters and build real resilience when the pressure is on. This episode is powered by Kingsley Napley. Visit www.kingsleynapley.co.uk for more details. CHAPTERS: 01:07 A Person – His wife Rosalind, the influence of his parents and his instinct for self-reliance. 01:43 A Habit – Fly-fishing. The challenge of fishing on the Tamar and the Test, where nothing else matters. 02:22 A Comfort – Joseph Conrad’s Nostromo, a good glass of red wine and a collection of 700 bottles. 03:37 A Piece of Advice – Making a decision is the easy part. The real challenge is putting it into action. FOLLOW THE ONE DECISION PODCAST https://www.instagram.com/onedecisionpodcast/ LISTEN TO THE ONE DECISION PODCAST https://podcasts.apple.com/gb/podcast/one-decision/id1583753742 FOLLOW CRISIS WHAT CRISIS? Instagram – www.instagram.com/crisiswhatcrisispodcast TikTok – www.tiktok.com/@crisispod This was a Crisis What Crisis Production – Rex Fisher (producer), Ioana Barbu (studio manager), Fred Sharp (research), Johnny Seifert (audio), Gem Hall (video)

    RICHARD DEARLOVE'S CRISIS COMPASS
  2. Oct 27

    SIR RICHARD DEARLOVE: The Making of a Spymaster

    Sir Richard Dearlove is one of the world’s greatest living spymasters. He joined MI6 in 1966 at the age of 21, and over nearly four decades ran agents under intense Cold War surveillance in Nairobi, Prague, Paris, Geneva and Washington, before rising in 1999 to become Chief of the Service — the role known simply as C. His five years at the top were among the most turbulent in the Service’s history: his headquarters was struck by a rocket, 9/11 remade the global security landscape, and Britain went to war in Afghanistan and Iraq. Since leaving the shadows, Sir Richard has built a second, very public life — Master of Pembroke College, Cambridge, business adviser, outspoken commentator, and co-host of the hugely successful foreign-affairs podcast One Decision. In this conversation, Andy Coulson lifts the bonnet, as far as Sir Richard will allow, on the experiences that formed him, the decisions that defined him, and the lessons a lifetime in intelligence can offer the rest of us. POWERED BY KINGSLEY NAPLEY I know what it is to have the right legal support around you when facing a crisis. Kingsley Napley are the kind of lawyers I wish more people knew about – there to help you make the right decisions, protect what matters, and build real resilience when the pressure is on. This episode is powered by Kingsley Napley. Visit www.kingsleynapley.co.uk for more details. FOUR LESSONS FROM RICHARD Grasp your opportunities – don’t wait for luck. A successful career isn’t handed to you by chance. It comes from spotting the opening when it appears, and trusting your instinct for how to handle it.Build a team you can trust. Pick dependable, loyal, focused people, lean on them, and let them carry the weight.Self-pity gets you nowhere. The Dearlove family creed was simple: you get on with life. Whatever you’re facing, someone has faced worse and carried on.The most dangerous problems don’t arrive with a bang; they build quietly while no one's looking. Start putting them right today, not when it’s too late. CHAPTERS 07:15 – What resilience really means to a spymaster 08:54 – His father: an amputee who won Olympic silver on crutches 11:50 – Boarding school at four, and the making of a tough character 13:18 – The tap on the shoulder: joining MI6 at 21 18:58 – Prague: a life lived under constant surveillance 21:07 – Running a double agent behind the Iron Curtain 24:36 – How to read who holds up under pressure – and who cracks 28:03 – Becoming C 30:22 – The rocket attack on MI6 33:36 – 9/11: a shock, but not a surprise 39:07 – Iraq, the intelligence, and his quarrel with Chilcot 42:10 – Leaving the Service 46:51 – Russia, China and the end of the rules-based order 56:25 – Bond, Le Carré, and the myth of MI6 FOLLOW THE ONE DECISION PODCAST https://www.instagram.com/onedecisionpodcast/ LISTEN TO THE ONE DECISION PODCAST https://podcasts.apple.com/gb/podcast/one-decision/id1583753742 FOLLOW CRISIS WHAT CRISIS? Instagram – www.instagram.com/crisiswhatcrisispodcast TikTok – www.tiktok.com/@crisispod This was a Crisis What Crisis Production – Rex Fisher (producer), Ioana Barbu (studio manager), Fred Sharp (research), Johnny Seifert (audio), Gem Hall (video)

    SIR RICHARD DEARLOVE: The Making of a Spymaster
  3. Oct 20 ·  Bonus

    RICHARD COLES'S CRISIS COMPASS

    Reverend Richard Coles has lived multiple lives — pop star, priest, broadcaster, novelist. But the greatest crisis of his life came in the form of someone he loved deeply. Richard watched helplessly as his partner David grappled with an addiction that cost David his job, his licence from the bishop, and ultimately his life. In this bonus episode of Crisis What Crisis, I sit down with Richard to discuss his Crisis Compass. The four points of navigation that he turns to in order to help survive a crisis – a person, a habit, a comfort and a piece of advice. If you haven’t heard the full conversation yet — his journey from pop star to priest, the AIDS epidemic that shaped his generation, his years with David, and what he’s learned about hope in the aftermath of loss — go back and find it in the feed. It’s well worth your time. POWERED BY KINGSLEY NAPLEY: I know what it is to have the right legal support around you when facing crisis. Kingsley Napley are the kind of lawyers I wish more people knew about – there to help you make the right decisions, protect what matters and build real resilience when the pressure is on. This episode is powered by Kingsley Napley, visit www.kingsleynapley.co.uk for more details. CHAPTERS: 00:50 A Person – His circle of friends since his teenage years, now neighbours on the South Coast. 01:23 A Habit – Singing. Every Tuesday in the Brighton Festival Chorus. 01:49 A Comfort – Cooking. The whole ritual, start to finish — yes, including the washing up 02:31 A Piece of Advice – From a friend’s motto: “Be authentic and engage.” Work out who you are. Step into the world. BUY RICHARD’S BOOK A Carol and a Killing – https://geni.us/ACAROLANDAKILLING FOLLOW RICHARD COLES Instagram – www.instagram.com/revrichardcoles/?hl=en FOLLOW CRISIS WHAT CRISIS? Instagram – www.instagram.com/crisiswhatcrisispodcast TikTok – www.tiktok.com/@crisispod This was a Crisis What Crisis Production – Rex Fisher (producer), Ioana Barbu (studio manager), Fred Sharp (research), Johnny Seifert (audio).

    RICHARD COLES'S CRISIS COMPASS
  4. Oct 13

    REVEREND RICHARD COLES: Beginning Again When the Life You Knew Is Taken Away

    Few people have lived as many lives as Richard Coles. In the 1980s he was the keyboard-playing half of the Communards, whose “Don’t Leave Me This Way” was the biggest-selling single of 1986 – taking him, almost overnight, from the dole queue to flying aboard Concorde and the full pop-star life. Then, the gay socialist atheist who set out, in all seriousness, to bring down the government through the power of pop, became, of all things, a Church of England priest. Then a celebrated broadcaster, a best-selling novelist, a Strictly contestant, and the inspiration for the BBC sitcom Rev. But behind the reinventions runs a thread of profound loss. As AIDS swept through his world in the 1980s, Richard watched a third of his circle die – the formative crisis, he says, of his adult life. At 17, before any of the fame, he survived a breakdown and an overdose he fully intended to be his last act. And decades later came the greatest loss of all: his partner David. In this conversation, Andy Coulson explores a life in which crisis has repeatedly been the doorway to transformation – and what Richard has learned about loss, faith, forgiveness, and how we begin again when the life we knew is taken from us. His latest crime novella, A Carol and a Killing, is out this month. POWERED BY KINGSLEY NAPLEY I know what it is to have the right legal support around you when facing crisis. Kingsley Napley are the kind of lawyers I wish more people knew about – there to help you make the right decisions, protect what matters, and build real resilience when the pressure is on. This episode is powered by Kingsley Napley. Visit www.kingsleynapley.co.uk for more details. FOUR LESSONS FROM RICHARD Sometimes you just have to step forward. You may be uncertain, apprehensive, but stepping forward, into the unknown, is how a new chapter begins. Crises are unavoidable; the opportunity is in not being defeated by them.When you get something badly wrong, face it, own it, make amends – and then let yourself be forgiven. Richard did a thing he remains ashamed of. What mattered wasn’t that he deserved forgiveness, but that he sought it, took his medicine, and learned to live with having been forgiven.Get less interested in yourself. The habits of self-loathing are hard to shake, but Richard found relief not through endless self-examination but through caring less about his own importance – and turning his attention outward, to other people. CHAPTERS 05:34 – Realising he was gay in a hostile world 12:10 – Seventeen, a breakdown, and the overdose he meant to be final 15:37 – Escape to London, and the friendships that still anchor him 18:26 – Bringing down the government through the power of pop 20:50 – The socialists who were, secretly, perfect Thatcherites 21:40 – Dole queue to Concorde – and the toll fame takes 29:35 – AIDS – the formative crisis 31:29 – The lie he told, the shame he carries, and seeking forgiveness 35:02 – The atheist who walked into a church and came out a believer 38:07 – Walking away from a life he loved to train for the priesthood 45:21 – Loving an addict 50:51 – Learning to live a life around the loss, not without it BUY RICHARD’S BOOK A Carol and a Killing – https://geni.us/ACAROLANDAKILLING FOLLOW RICHARD COLES Instagram – www.instagram.com/revrichardcoles/?hl=en FOLLOW CRISIS WHAT CRISIS? Instagram – www.instagram.com/crisiswhatcrisispodcast TikTok – www.tiktok.com/@crisispod This was a Crisis What Crisis Production – Rex Fisher (producer), Ioana Barbu (studio manager), Fred Sharp (research), Johnny Seifert (audio), Jasper Cullen (video), Gem Hall (video).

    REVEREND RICHARD COLES: Beginning Again When the Life You Knew Is Taken Away
  5. Oct 6

    JO TUTCHENER SHARP'S CRISIS COMPASS

    Jo Tutchener Sharp is the founder of fashion brand Scamp & Dude. In 2015, with two young boys at home, she suffered a brain haemorrhage and was told she needed major, life-saving surgery. Faced as she saw it with the pearly gates, she felt regret that her positive impact on the world had not been significant enough — so she made herself a promise. If she survived, she would change all that... In this bonus episode of Crisis What Crisis, I sit down with Jo to discuss her Crisis Compass. The four points of navigation that she turns to in order to help survive a crisis – a person, a habit, a comfort and a piece of advice. Our full conversation was recorded live at the BizFest Festival in Essex. If you haven't heard it yet, go back and find it in the feed. It's well worth your time. POWERED BY KINGSLEY NAPLEY: I know what it is to have the right legal support around you when facing crisis. Kingsley Napley are the kind of lawyers I wish more people knew about – there to help you make the right decisions, protect what matters and build real resilience when the pressure is on. This episode is powered by Kingsley Napley, visit www.kingsleynapley.co.uk for more details. CHAPTERS: 01:29 A Person – Her husband Rob, business partner and the man who literally saved her life in a hospital room 03:55 A Habit – Paddle every morning. At the club she's not Scamp & Dude Jo, she's Paddle Jo 05:10 A Comfort – A hot bubble bath with the door locked, and cold-water lake swims — being in water 05:50 A Piece of Advice – Stay positive. Good things can come from bad things, if your mind is open to it FOLLOW JO Instagram – https://www.instagram.com/scampanddudejo/?hl=en FOLLOW SCAMP & DUDE Instagram – https://www.instagram.com/scampanddude/?hl=en FOLLOW CRISIS WHAT CRISIS? Instagram – www.instagram.com/crisiswhatcrisispodcast TikTok – www.tiktok.com/@crisispod This was a Crisis What Crisis Production – Rex Fisher (producer), Ioana Barbu (studio manager), Fred Sharp (research), Johnny Seifert (audio)

    JO TUTCHENER SHARP'S CRISIS COMPASS
  6. Sep 29

    JO TUTCHENER SHARP: I faced the pearly gates and felt regret

    Recorded live at BizFest in Essex, this is the story of how a near-death moment became a £16 million business. Jo Tutchener Sharp had built a successful career – running the beauty division of Purple PR, leading communications at Estée Lauder, then founding her own agency, Beauty Scene, and growing it to a turnover of around £5 million. In 2015, with two young boys at home, she decided to step away. But the stress of the exit took a physical toll, and shortly afterwards she suffered a brain haemorrhage that could bleed again at any moment, with potentially fatal consequences. Facing what she calls her "pearly gates" moment, Jo was overwhelmed not by fear but by regret – the feeling that, were she to die tomorrow, she would not have made a big enough mark on the world. So Jo made herself a promise: if she survived, she would dedicate the rest of her life to doing good. Just eleven months after brain surgery, Scamp & Dude was born, a clothing brand with purpose stitched into its heart. Today Scamp & Dude turns over £16 million a year, has donated 4.5 million products to charitable causes, and given more than 95,000 scarves to women starting chemotherapy. For her work Jo was awarded an OBE for services to fashion and charity. In this business episode, Andy Coulson explores how Jo turned a life-threatening crisis into a moment of opportunity, and what it really takes to build a brand where purpose, family and commercial success pull in the same direction. POWERED BY KINGSLEY NAPLEY I know what it is to have the right legal support around you when facing crisis. Kingsley Napley are the kind of lawyers I wish more people knew about – there to help you make the right decisions, protect what matters, and build real resilience when the pressure is on. This episode is powered by Kingsley Napley. Visit www.kingsleynapley.co.uk for more details. FOUR LESSONS FROM JO Take the calculated risk, not the leap of faith. Jo lined up five clients and £25,000 a month in fees before she resigned from Estée Lauder. De-risk the jump before you make it.Build the business around the life you actually want. Jo walked away from a £5m agency because it cost her time with her kids. Scamp & Dude was designed the opposite way – with her family built into it. Success isn't just the turnover; it's whether the business gives you the life you wanted.Purpose is the engine that keeps you going when it gets hard. For Jo it's charity; for you it might be something else entirely – but find the reason you're really doing it, because that's what stops you quitting.Awareness can be worth more than margin. Know which parts of your business are there to make money and which are there to build the brand, and don't confuse the two. CHAPTERS 07:04 – Why a great job still wasn't enough 08:50 – How to de-risk backing yourself before you jump 10:11 – Walking away from a £5m business to get her life back 10:24 – Stress and the warning she ignored 13:54 – Choosing one last Christmas before brain surgery 15:30 – Waking up alive, and the promise made in a hospital bed 19:42 – Hospital bed to product in eleven months 24:34 – The Super Scarf mission, and 95,000 women starting chemo 26:54 – How to turn your hardest moment into your superpower READ MORE ABOUT THE SUPER SCARF MISSION https://scampanddude.com/pages/superscarvesmission FOLLOW JO Instagram – https://www.instagram.com/scampanddudejo/?hl=en FOLLOW SCAMP & DUDE Instagram – https://www.instagram.com/scampanddude/?hl=en FOLLOW CRISIS WHAT CRISIS? Instagram – www.instagram.com/crisiswhatcrisispodcast TikTok – www.tiktok.com/@crisispod This was a Crisis What Crisis Production – Rex Fisher (producer), Ioana Barbu (studio manager), Fred Sharp (research), Johnny Seifert (audio), Jasper Cullen (video)

    JO TUTCHENER SHARP: I faced the pearly gates and felt regret
  7. Sep 22 ·  Bonus

    MIKE SOUTAR'S CRISIS COMPASS

    Mike Soutar is an entrepreneur, publishing titan and the forensic interviewer familiar to millions from BBC’s The Apprentice. In this bonus episode of Crisis What Crisis, Mike shares the four points of personal navigation he relies on when life gets hard: a person, a habit, a comfort and a single piece of advice. If you haven’t heard our full conversation yet, go back and find it in the feed. It’s packed with hard-earned lessons about risk, resilience and leadership. POWERED BY KINGSLEY NAPLEY I know what it is to have the right legal support around you when facing crisis. Kingsley Napley are the kind of lawyers I wish more people knew about – there to help you make the right decisions, protect what matters and build real resilience when the pressure is on. This episode is powered by Kingsley Napley. Visit https://www.kingsleynapley.co.uk for more details. CHAPTERS 00:42 A Person – His wife Bev, the rock and centre of his world 01:27 A Piece of Advice – “A great day in the office is when you lose more arguments than you win” 02:48 A Comfort – The jangly optimism of 1980s Scottish pop 04:28 A Habit – The daily wet-shaving ritual that centres him BUY MIKE'S BOOK Next Gen CEO: Leadership Lessons for an Uncertain World – https://www.amazon.co.uk/Next-Gen-CEO-Lessons-Uncertain/dp/1035095726 FOLLOW MIKE SOUTAR Instagram – https://www.instagram.com/mike_soutar/?hl=en LinkedIn – https://www.linkedin.com/in/mike-soutar/ FOLLOW CRISIS WHAT CRISIS? Instagram – https://www.instagram.com/crisiswhatcrisispodcast TikTok – https://www.tiktok.com/@crisispod This was a Crisis What Crisis Production – Rex Fisher (producer), Ioana Barbu (studio manager), Fred Sharp (research), Johnny Seifert (audio), Jasper Cullen (video).

    MIKE SOUTAR'S CRISIS COMPASS
  8. Sep 15

    MIKE SOUTAR: The Apprentice star on the real ingredients for success

    Millions know Mike Soutar as the forensic interviewer on The Apprentice, the Scottish voice across the boardroom table for the last 15 years. But long before the television, he built one of the most remarkable careers in British media – on a deceptively simple formula of hard work, optimism and self-belief. In this business episode, we go back to the beginning. Mike started out at 17 writing horoscopes and romantic fiction at DC Thomson in Dundee, working on hot metal presses with a pencil he wasn't allowed to replace until it was a stub. By his early 20s he was editing Smash Hits. He went on to turn FHM into the biggest-selling monthly magazine in Britain, launched some of the country's best-known titles, and sat on the board of IPC when it was sold to Time Warner for more than £1 billion. But the biggest turning point of his career came not in a boardroom, but in a hospital bed. In 2006, at the height of his corporate success, a chicken Caesar wrap left him seriously ill, his organs beginning to fail, unsure whether he'd survive. Lying there, he asked himself whether he had ever really tested himself — and the honest answer was no. So he walked away from the security of corporate life, raised £4 million in five weeks, remortgaged his home and launched ShortList. His new book, Next Gen CEO, is about how the next generation of leaders can navigate an age of AI and uncertainty by becoming, of all things, more human. POWERED BY KINGSLEY NAPLEY I know what it is to have the right legal support around you when facing crisis. Kingsley Napley are the kind of lawyers I wish more people knew about – there to help you make the right decisions, protect what matters, and build real resilience when the pressure is on. This episode is powered by Kingsley Napley. Visit www.kingsleynapley.co.uk for more details. FOUR LESSONS FROM MIKE Optimism without a plan is just naivety. When ShortList failed on day one, hope didn't save it, a plan did.Investors back people first, ideas second. Ideas change the moment they meet the real world. What backers are really buying is you.When you're fighting a difficult boss, keep it principled, not personal. Argue for the customer, not for yourself, and keep bringing the data. It's very hard for anyone to argue against a case built on what's genuinely right for the people you serve.Chasing purpose. Mike had sold his company, had the money and the status, and still felt hollow. He thought what was missing was a job, instead it was a purpose.. CHAPTERS 06:38 – Why AI makes human leadership more valuable, not less 10:13 – Whether a self-made career is still possible in a flat economy 14:59 – How instability early on can forge the drive to control your own destiny 21:42 – Fake it till you make it: backing yourself into a job you're not ready for 24:27 – The FHM playbook: build in service of your customer, not your advertiser 28:43 – Why he left a hit at its peak – and what fear of failure does to founders 32:12 – How to stand your ground with a boss who holds all the cards 39:41 – The near-death moment that asked him: have you ever really tested yourself? 44:23 – Losing control, and what to do when you're forced out 46:27 – How he raised £4 million in five weeks – and why investors really said yes 50:16 – The launch-day disaster, and the case for protecting your team from the panic 53:22 – The £1 million opportunity he turned down – and the lesson in why 55:03 – Why success and status left him feeling hollow – and what actually fixed it 59:15 – Knowing when a job isn't worth your reputation, and walking away 01:03:27 – What 15 years on The Apprentice taught him about how to treat people BUY MIKE'S BOOK Next Gen CEO: Leadership Lessons for an Uncertain World – https://www.amazon.co.uk/Next-Gen-CEO-Lessons-Uncertain/dp/1035095726 FOLLOW MIKE SOUTAR Instagram – https://www.instagram.com/mike_soutar/?hl=en LinkedIn – https://www.linkedin.com/in/mike-soutar/ FOLLOW CRISIS WHAT CRISIS? Instagram – www.instagram.com/crisiswhatcrisispodcast TikTok – www.tiktok.com/@crisispod This was a Crisis What Crisis Production – Rex Fisher (producer), Ioana Barbu (studio manager), Fred Sharp (research), Johnny Seifert (audio), Jasper Cullen (video)

    MIKE SOUTAR: The Apprentice star on the real ingredients for success

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Hard-earned lessons from people who've faced the worst and come back stronger. Hosted by Andy Coulson. Follow for weekly insights into the art of the rebuild. Crisis What Crisis? is powered by Kingsley Napley — the lawyers you want in your corner when the pressure is on. Visit kingsleynapley.co.uk

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