In this episode of The Conference Room, Simon sits down with Chandra De Keyser, co-Founder of Voicera, an AI company focused on helping organizations understand not only what people say, but what they mean by combining large language models with emotional intelligence. With a career spanning Europe, Silicon Valley, Brazil, and beyond, Chandra shares his journey as an entrepreneur and innovator, including his experience building AI companies long before generative AI became mainstream. The conversation explores how AI can help organizations understand human emotions, sincerity, and trust in an increasingly digital and video-first world. Chandra explains how Voicera analyzes facial expressions, body language, tone of voice, speech patterns, and other signals to provide a deeper understanding of human communication. Simon and Chandra also discuss the challenges of building AI responsibly, including the importance of diverse datasets, informed consent, ethical guidelines, and protecting people's information. The episode goes beyond technology, covering leadership, hiring, building high-performing teams, product-market fit, startup resilience, and how executives can use AI strategically to overcome their biggest bottlenecks. Whether you're an entrepreneur, executive, technology leader, or simply interested in the future of AI and human communication, this episode offers valuable insights into how technology can augment human potential rather than replace it.Key Moments Chandra De Keyser’s journey into AI and entrepreneurship How COVID highlighted the need for better human understanding The evolution from facial analysis to emotional AI How AI can detect sincerity through voice, facial expressions, and body language The importance of diverse datasets and ethical AI development How AI can uncover signals that transcripts alone miss Using AI to improve sales conversations and customer interactions What separates successful founders from unsuccessful ones How leaders can identify bottlenecks and use AI strategically The importance of persistence, strong teams, and customer-focused growth To learn more about Chandra De Keyser, please visit her LinkedIn profile To learn more about Voicera AI, please visit her website. YOUR HOST - SIMON LADER Simon Lader is the host of The Conference Room, Co-Founder of global executive search firm Salisi Human Capital, and lead generation consultancy Flow and Scale. Since 1997, Simon has helped cybersecurity vendors to build highly effective teams, and since 2022, he has helped people create consistent revenue through consistent lead generation. Get to know more about Simon at: Website: https://simonlader.com/ Twitter: https://twitter.com/simonlader LinkedIn: https://www.linkedin.com/in/headhuntersimonlader/ The Conference Room is available on Spotify Apple podcasts Amazon Music IHeartRadio
