The Insurance Coffee House with Nick Hoadley

Insurance Search

The weekly Insurance Coffee House Podcast series is the place where you’ll be inspired by some of the most successful insurance business leaders on the planet. With each guest interview, you’ll get to hear and understand the recurring patterns and traits that make Insurance Business Leaders successful. Covering non-negotiables, leadership tips and how they overcame their largest setbacks, they’ll give a personal insight in to what it takes to be a successful insurance business leader. This podcast will suit senior executives from inside the insurance industry and ambitious insurance business leaders of the future, giving you practical management tips and advice to help you achieve your career ambitions. The show is hosted by Nick Hoadley, CEO of leading international insurance executive search firm, Insurance Search. If you would like to contact Nick about the podcast or to discuss any executive search assignments, please email info@insurance-search.com or call (+44) 203 9488 501

  1. Episode 1

    Investor Series EP01 - Insurance Coffee House: Private Equity Investment, Leadership, Boards & Specialty Insurance Growth - Joe Zuk, Operating Partner (Altamont Capital Partners)

    On this episode of the Insurance Coffee House, Nick Hoadley is joined by Joe Zuk, Operating Partner at Altamont Capital Partners, where he focuses on corporate and business development across the firm’s insurance portfolio. Joe shares his career journey from reinsurance broking and underwriting into insurance operations and private equity. He reflects on beginning his career in New York, building experience across different lines of business and international markets, and later moving into the MGA sector, where he worked across corporate development, strategy and operational leadership before joining Altamont. The conversation explores Joe’s transition from running insurance businesses to working within a private equity firm. He explains how his role allows him to work alongside Altamont’s investment principals when assessing new opportunities while also supporting executives and senior management teams across its portfolio companies. For Joe, the role brings together investment, underwriting and operating experience with the practical work of building and growing insurance businesses. Nick and Joe discuss what insurance executives should consider before joining or partnering with a private equity firm. Joe explains why it is important to understand the firm’s investment philosophy, fund duration, experience within the sector and track record of working with founders and management teams. He also discusses Altamont’s long-term approach and why alignment between investors, founders and leadership teams matters throughout the investment period. The discussion then turns to how Altamont evaluates potential insurance investments. Joe outlines the importance of underwriting or operational discipline, an understanding of market cycles, strong financial fundamentals and a defensible position within the market. He explains why the quality of the leadership team remains central to the assessment, including its ability to build, attract and retain talented people. Joe also shares how Altamont assesses leadership needs before and after an investment. This includes understanding the ambitions and timelines of founders and CEOs, evaluating the depth of the existing executive team and identifying where additional expertise may be required. Depending on the business, that could involve strengthening finance, operations or other strategic functions with leaders who are aligned culturally and financially with the company’s objectives. Nick and Joe explore what distinguishes Altamont’s approach when founders and CEOs are considering several potential investment partners. Joe discusses the firm’s experience across insurance, its network of portfolio companies and its founder-first approach. Rather than directing management teams on how to run their core insurance operations, Altamont aims to provide practical support through strategic advice, leadership recruitment, acquisitions, board development and access to relevant relationships. The conversation also examines how to build an effective board. Joe explains why the strongest boards operate as constructive partners to the CEO and management team rather than simply providing oversight. He discusses the value of independent directors who bring relevant operating experience, different perspectives and access to senior relationships, while remaining actively involved in the business beyond formal board meetings. Nick and Joe discuss the qualities Altamont looks for when appointing independent directors. While insurance knowledge can be valuable, Joe explains why strong thinkers and experienced operators from other sectors can also contribute significantly. Experience in areas such as business services, manufacturing, sales culture, systems and organisational development can provide a different perspective while still being applicable to insurance businesses. The discussion then considers how data and technology are influencing insurance investment. Joe explains why he is more interested in businesses that use technology to strengthen a distinct operating model or make better use of proprietary data than businesses built around technology alone. He shares examples of how data can support claims analysis and underwriting decisions while emphasising the continued importance of regulatory awareness, judgment and relationships. Looking ahead, Joe identifies opportunities around the convergence of capital and risk origination, closing insurance coverage gaps and the continued development of specialty insurance. He also discusses the potential for further activity across MGAs, commercial insurance, parametric products and embedded insurance as established carriers look for new ways to participate in the specialty market. Joe closes by reflecting on the culture at Altamont and across its portfolio companies. He discusses the firm’s focus on developing its people, supporting its wider network and maintaining a culture built around capable professionals who communicate clearly, treat people well and remain committed to helping management teams succeed. Connect with Joe Zuk on LinkedIn to follow his perspectives on insurance investment, MGAs, specialty insurance, leadership and business development. The Insurance Coffee House Podcast is brought to you by Insurance Search. We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent. Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or Instagram. Insurance Executive Search Consultants in USA, London and Bermuda. Copyright Insurance Search 2025 - All Rights Reserved.

    Investor Series EP01 - Insurance Coffee House: Private Equity Investment, Leadership, Boards & Specialty Insurance Growth - Joe Zuk, Operating Partner (Altamont Capital Partners)
  2. Episode 2

    Investor Series EP02 - Insurance Coffee House: Insurance Investment, M&A, Value Creation & Technology-Enabled Growth - Robert Salamon, Managing Partner & Anthony Recine, Managing Director (BHMS Investments)

    On this episode of the Insurance Coffee House, Nick Hoadley is joined by Robert Salamon, Co-Founder and Managing Partner, and Anthony Recine, Managing Director, Investments, at BHMS Investments, a Connecticut-based private investment firm focused on the North American lower middle market. Robert explains how BHMS has evolved since he co-founded the firm in 2010. While its team and investment capacity have grown, the firm has maintained a concentrated, high-conviction approach centred on service-oriented businesses, active partnerships with management teams and the conservative use of leverage. Anthony reflects on joining BHMS in 2016 as the firm prepared to raise its first institutional fund. He discusses how the firm’s experience and resources have developed while its approach to selecting investments, constructing its funds and working with management teams has remained consistent. The conversation explores how insurance became a significant area of focus for BHMS. Robert explains why insurance brokerage initially stood out as an attractive investment opportunity, with strong customer retention, recurring revenue, clear value across the supply chain and significant scope for consolidation. BHMS made its first insurance brokerage investment in 2011 and continued building experience through investments including The Hilb Group, PCF Insurance Services, Inszone Insurance Services and King Risk Partners. Over time, the firm’s understanding of the wider insurance ecosystem led it into insurance business process outsourcing, MGAs and technology-enabled insurance platforms. Nick, Robert and Anthony discuss how BHMS has refined its investment strategy as competition and capital entering the insurance sector have increased. Robert explains why the firm does not simply follow the areas attracting the most private equity interest. Instead, it looks for opportunities where its existing knowledge can provide an advantage and where there remains a clear, executable path to value creation. They also examine how BHMS’s approach to insurance brokerage has developed from traditional aggregation strategies towards more integrated operating models. Robert explains why integration can allow a business to pursue smaller acquisition targets, access a more fragmented part of the market and reduce its reliance on sellers remaining with the organisation over the long term. Anthony discusses what BHMS looks for in prospective management partners. Alongside an attractive industry and a credible investment plan, the firm considers trustworthiness, work ethic, ambition and alignment. For acquisition-led brokerage strategies, management teams must also understand the commitment involved in completing transactions and building a much larger organisation. The conversation considers how evaluating an MGA differs from evaluating a retail brokerage. Anthony explains the importance of understanding why the MGA exists, what gives it a distinct understanding of the risks it underwrites, the size of its addressable market and whether its operating model can remain defensible as larger competitors enter the sector. Nick and Anthony then discuss what BHMS contributes beyond investment capital. As the first institutional investor in many of its portfolio companies, the firm may initially operate as an outsourced M&A resource before helping the organisation establish its own acquisition capabilities. However, completing acquisitions is only one part of the work. Anthony explains how BHMS supports management teams as they bring separate businesses into a more cohesive organisation. This can include developing accounting, payroll and benefits infrastructure, consolidating carrier relationships, implementing an enterprise-wide CRM, standardising processes and workflows, improving reporting and introducing consistent technology and training. The discussion also explores the challenges that emerge at different stages of growth. New platforms must first establish credibility and demonstrate that they can complete and integrate acquisitions successfully. As the business grows, it must recruit leaders capable of operating at a larger scale while managing the cultural and organisational impact of bringing multiple businesses and teams together. Anthony explains why people, culture and change management are central to building a successful insurance platform. The organisation needs people with the technical ability to develop its systems and processes, as well as the emotional intelligence required to work effectively through a period of significant change. The conversation then turns to BHMS’s investment in Boost Insurance. Robert and Anthony explain how Boost supports insurance programmes across areas including capacity, regulatory requirements, policy administration and data. They discuss how its technology helps brokers, MGAs and other distribution partners launch and manage programmes more efficiently while providing reinsurers with timely and detailed information. Nick, Robert and Anthony also consider the role of technology across insurance distribution. They discuss why technology is more likely to strengthen the work of brokers and advisers than remove the need for them, particularly in commercial insurance where clients continue to value specialist guidance, coverage advice and support during a claim. Robert explains why integrated insurance businesses may be particularly well positioned to benefit from new technology. Consistent data, standardised workflows and shared systems make it easier to introduce tools that improve both customer-facing services and operational efficiency. The episode closes with Robert and Anthony addressing common misunderstandings between private equity firms and insurance executives. Robert explains that a private equity investment does not always require an exit after a predetermined number of years and discusses BHMS’s approach to finding a suitable future partner with the involvement of the management team. Anthony reflects on what investors can underestimate about insurance. He explains why insurance businesses cannot be assessed purely through systems, processes and financial performance: their greatest assets are their people. Investors must also understand the differences between specific geographies, products and customer segments, as these can expose a business to risks that are not immediately apparent from the broader stability of the insurance market. Learn more about Robert Salamon and his work at BHMS Investments, or connect with Robert on LinkedIn. Connect with Anthony Recine on LinkedIn to follow his work across insurance investment, transactions and portfolio development. Learn more about BHMS Investments. The Insurance Coffee House Podcast is brought to you by Insurance Search. We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent. Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or Instagram. Insurance Executive Search Consultants in USA, London and Bermuda. Copyright Insurance Search 2025 - All Rights Reserved.

    Investor Series EP02 - Insurance Coffee House: Insurance Investment, M&A, Value Creation & Technology-Enabled Growth - Robert Salamon, Managing Partner & Anthony Recine, Managing Director (BHMS Investments)
  3. Episode 3

    Investor Series EP03 - Insurance Coffee House: Insurance M&A, MGA Investment, ILS & Institutional Capital - Michael Forman, Co-Head of North America & Cate Kenworthy, Managing Director (Howden Capital Markets & Advisory)

    On this episode of the Insurance Coffee House, Nick Hoadley is joined by Michael Forman, Co-Head of North America M&A and Capital Raising, and Cate Kenworthy, Managing Director, at Howden Capital Markets & Advisory. Michael shares his career journey from insurance underwriting at Travelers into investment banking and corporate development. After completing business school, he joined Willis Capital Markets & Advisory before moving to AIG’s global corporate development team. He has now spent more than nine years with Howden Capital Markets & Advisory, advising insurance companies and investors across M&A and capital-raising transactions. Cate’s background is in fundraising and alternative asset management. Her career has included fund-of-funds investing, macro and emerging markets, and insurance-linked securities before she joined Howden Capital Markets & Advisory in 2023. Her role focuses on educating investors and developing relationships with institutions seeking to understand and access insurance and reinsurance investment opportunities. The conversation explores the role of Howden Capital Markets & Advisory within the wider Howden Group. Michael explains how its global team focuses exclusively on the property and casualty insurance industry, advising insurance carriers, insurance services businesses and investors across M&A, private debt and equity, new company formations and insurance-linked securities. Michael also discusses how the team can draw on specialist expertise from across Howden and Howden Re when advising clients. Depending on the transaction, this can include actuarial, ratings, capital-modelling, broking and market expertise, while maintaining the required regulatory and information controls. Cate explains how investor education has become an increasingly important part of the firm’s work. Following Hurricane Ian and changes in interest rates and reinsurance pricing, private equity firms, private credit funds, sovereign wealth funds, pension funds and family offices began looking more closely at property catastrophe risk and insurance-linked securities. What began with investor roundtables focused on a specific market opportunity has developed into broader discussions covering casualty and specialty insurance, reinsurance sidecars, MGAs, Lloyd’s and direct investment in insurance businesses. Nick, Michael and Cate discuss why institutional capital continues to move into insurance. Michael explains why insurance services businesses and MGAs remain attractive to private equity investors, including their recurring revenue, strong free cash flow and comparatively capital-light operating models. For investors seeking direct access to underwriting risk, insurance can also provide diversification from wider financial markets. Improvements in modelling, data and market information have helped investors better understand property and casualty risks and evaluate how those investments may fit within a broader portfolio. The conversation explains how sidecars allow institutional investors to provide capital against a defined portfolio of insurance or reinsurance business. These structures can enable investors to participate in underwriting returns while helping insurers and reinsurers diversify their sources of capital and develop longer-term institutional relationships. Cate discusses how the team develops a detailed understanding of the appetite of approximately 700 investors. This includes the risks they will consider, their investment horizons, the source of their capital and where they are within the life of their funds. That information allows the team to connect insurance businesses with relevant investors and consider how an opportunity could be structured. Michael also shares examples of Howden Capital Markets & Advisory’s work across carrier M&A, MGA transactions, company formations, capital raising and insurance-linked securities. He explains why specialist insurance knowledge remains valuable even when advising highly experienced institutional investors with established financial services teams. The discussion then turns to investor appetite for MGAs. Michael explains that demand for high-quality MGA platforms remains strong, with significantly more private equity investors seeking platform investments than suitable businesses available. However, investors are becoming more selective as market conditions change. Businesses that benefited primarily from favourable pricing will need to demonstrate that their performance can continue through different stages of the insurance cycle. Michael outlines the factors investors are prioritising when assessing an insurance business. A consistent underwriting track record remains fundamental, alongside durable growth, strong capacity relationships, an integrated operating platform and a management team capable of performing across different market conditions. Technology and data are also becoming more important. Investors want to understand whether a business is using them to improve efficiency, price risk more effectively, strengthen the customer experience and build a more scalable organisation. Cate explains how institutional investors are moving away from trying to enter and exit insurance investments around short-term market changes. Instead, more are seeking long-term partnerships and holdings that can perform throughout the cycle, whether through an MGA, an insurance-linked securities fund, a sidecar or another form of direct investment. Looking ahead, Michael expects continued activity across MGA M&A, insurance services and specialty insurance. He discusses why differentiated underwriting, experienced management teams, integrated platforms and effective use of data will continue to influence which businesses attract capital and achieve premium valuations. Cate also highlights growing investor interest in long-term property and casualty partnerships, sidecars and Lloyd’s. Investors that initially entered the market through managed funds are increasingly exploring more direct participation and considering structures such as corporate members and London Bridge vehicles. Cate closes with advice for investors who may be interested in insurance but concerned about its complexity. She encourages them to continue asking questions, learning about the risks and developing their understanding rather than dismissing the sector because it is unfamiliar. Michael advises insurance businesses to consider the full range of capital available to them. Depending on the company and its objectives, the appropriate solution could involve institutional equity, private equity, debt, insurance-linked securities or reinsurance capital. Connect with Michael Forman on LinkedIn to follow his work across insurance M&A, capital raising and strategic advisory. Connect with Cate Kenworthy on LinkedIn to follow her work across institutional investment, insurance-linked securities and investor education. Learn more about Howden Capital Markets & Advisory. The Insurance Coffee House Podcast is brought to you by Insurance Search. We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent. Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or Instagram. Insurance Executive Search Consultants in USA, London and Bermuda. Copyright Insurance Search 2025 - All Rights Reserved.

    Investor Series EP03 - Insurance Coffee House: Insurance M&A, MGA Investment, ILS & Institutional Capital - Michael Forman, Co-Head of North America & Cate Kenworthy, Managing Director (Howden Capital Markets & Advisory)
4.8
out of 5
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About

The weekly Insurance Coffee House Podcast series is the place where you’ll be inspired by some of the most successful insurance business leaders on the planet. With each guest interview, you’ll get to hear and understand the recurring patterns and traits that make Insurance Business Leaders successful. Covering non-negotiables, leadership tips and how they overcame their largest setbacks, they’ll give a personal insight in to what it takes to be a successful insurance business leader. This podcast will suit senior executives from inside the insurance industry and ambitious insurance business leaders of the future, giving you practical management tips and advice to help you achieve your career ambitions. The show is hosted by Nick Hoadley, CEO of leading international insurance executive search firm, Insurance Search. If you would like to contact Nick about the podcast or to discuss any executive search assignments, please email info@insurance-search.com or call (+44) 203 9488 501

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