The Insurance Coffee House with Nick Hoadley

Insurance Search

The weekly Insurance Coffee House Podcast series is the place where you’ll be inspired by some of the most successful insurance business leaders on the planet. With each guest interview, you’ll get to hear and understand the recurring patterns and traits that make Insurance Business Leaders successful. Covering non-negotiables, leadership tips and how they overcame their largest setbacks, they’ll give a personal insight in to what it takes to be a successful insurance business leader. This podcast will suit senior executives from inside the insurance industry and ambitious insurance business leaders of the future, giving you practical management tips and advice to help you achieve your career ambitions. The show is hosted by Nick Hoadley, CEO of leading international insurance executive search firm, Insurance Search. If you would like to contact Nick about the podcast or to discuss any executive search assignments, please email info@insurance-search.com or call (+44) 203 9488 501

  1. Boardroom Series EP01: The AIG Turnaround, Crisis Leadership & Board Oversight - David Herzog, Former CFO, AIG

    EPISODE 1

    Boardroom Series EP01: The AIG Turnaround, Crisis Leadership & Board Oversight - David Herzog, Former CFO, AIG

    On this episode of the Insurance Coffee House Boardroom Series, Nick Hoadley is joined by David Herzog, former CFO of American International Group (AIG) and one of the most experienced finance and governance leaders in global insurance. David served as CFO of AIG from 2008 to 2016, stepping into the role in the immediate aftermath of the Global Financial Crisis and helping lead the company through one of the most complex turnarounds in modern financial services. In this conversation, David reflects on the years leading up to the CFO appointment, including rebuilding AIG’s financial infrastructure as Group Controller, and the intensity of navigating markets that rapidly moved from strained, to expensive, to effectively closed. He shares what it was like inside AIG as liquidity evaporated, why coordination with the Federal Reserve and U.S. Treasury was pivotal, and how the organisation focused on stabilising the business, stopping the “bleeding,” and ultimately repaying government support. The discussion also explores David’s transition from executive leadership into board governance. He talks through early lessons from his first directorship, how he approaches chairing audit and oversight roles, and what aspiring directors should understand about the line between being an overseer and a doer. David also shares why the opportunity to chair Aegon appealed to him, and what he looks for in organisations on a journey of strategic change. Connect with David Herzog on LinkedIn. The Insurance Coffee House Podcast is brought to you by Insurance Search. We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent. Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or Instagram. Insurance Executive Search Consultants in USA, London and Bermuda. Copyright Insurance Search 2025 - All Rights Reserved.

    58 min
  2. Boardroom Series EP02 - Insurance Coffee House: Insurtech Boards, MGAs, Emerging Risk & AI Governance - Susan Holliday, Board Director, Hippo Insurance

    EPISODE 2

    Boardroom Series EP02 - Insurance Coffee House: Insurtech Boards, MGAs, Emerging Risk & AI Governance - Susan Holliday, Board Director, Hippo Insurance

    On this episode of the Insurance Coffee House, Nick Hoadley is joined by Susan Holliday, a global insurance and reinsurance executive and experienced board director, including her recent appointment to the board of Hippo Insurance. Susan shares how the Hippo opportunity came about, why the stage of the business matters for board impact, and what her committee roles involve, including Audit, Risk and Compliance and Compensation. She also reflects on where insurtech sits today, why the ecosystem matters, and why not every technology-led player should become a full-stack carrier. The conversation explores Susan’s career path into insurance, starting in the Lloyd’s market, moving into counterparty credit and global insurer analysis, and later into equity research and senior roles at Swiss Re, including Head of Investor Relations through the Global Financial Crisis. Susan describes what it was like operating in a fast-moving environment, working closely with leadership, and the importance of clear communication when the fine print matters. Nick and Susan then discuss board work in practice: how to build a board portfolio, how to define a clear value proposition, how directors stay current, and how boards should approach emerging risks. Susan shares a practical framework for AI governance, including risk appetite, controls, pilot design, cross-functional execution, and regulator engagement. Connect with Susan Holliday on LinkedIn to follow her work across board governance, risk, and technology-led insurance. The Insurance Coffee House Podcast is brought to you by Insurance Search. We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent. Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or Instagram. Insurance Executive Search Consultants in USA, London and Bermuda. Copyright Insurance Search 2025 - All Rights Reserved.

    56 min
  3. Boardroom Series EP03 - Insurance Coffee House: Balance Sheet Thinking, Capital Allocation, Governance & Junior Senator Boardroom Impact - Brian Posner, Investor & Board Director (Arch Capital)

    EPISODE 3

    Boardroom Series EP03 - Insurance Coffee House: Balance Sheet Thinking, Capital Allocation, Governance & Junior Senator Boardroom Impact - Brian Posner, Investor & Board Director (Arch Capital)

    On this episode of the Insurance Coffee House, Nick Hoadley is joined by Brian Posner, a seasoned investor, operator, and board director with deep experience across insurance, financial services, and public company governance, including 15 years at Arch Capital. Brian shares how his career evolved in unexpected ways, from thinking he would become a doctor to building a foundation in finance, investing, and leadership. He reflects on his formative years at Fidelity, including working directly with Peter Lynch, and explains why understanding insurance starts with the balance sheet, then cash flow, and only then the income statement. He unpacks what great insurance investing looks like in practice, from spotting hidden leverage to focusing on tangible book value growth over headline earnings. The conversation then moves from investing to governance. Brian explains how his first board appointment at Sotheby’s came about as a governance solution during a crisis, what he learned from that high-stakes experience, and why he took Henry Kravis’ junior senator advice seriously: listen, pick your moments, and build influence before trying to drive outcomes. Brian outlines how he approaches joining any board like an investor, absorbing context, understanding risks, and finding the best way to add value without coming in “guns blazing.” Nick and Brian discuss what separates effective boards from ineffective ones. Brian describes the secret sauce as directors who understand the business of the business, ask great questions, look around corners, and bring deep respect into deliberation. He argues the best boards treat governance as a perpetual conversation, not four or five isolated meetings per year, and explains how chairs and committee chairs can create alignment by facilitating information flow, preparing both management and directors for the real discussion, and avoiding unnecessary surprises. Looking forward, Brian shares what boards should be paying closer attention to, including geopolitical risk, rule of law, and the sanctity of contracts, particularly critical in insurance. He also offers his view on the next generation of board leaders: breadth matters, reading and learning matter, empowerment matters, and in a fast-moving world, knowing when to slow down can be a strategic advantage. He closes with practical advice on winning that first board role by building relationships, being targeted, and using a less is more approach, often by asking the one question that reframes the decision. Connect with Brian Posner on LinkedIn to follow his work. The Insurance Coffee House Podcast is brought to you by Insurance Search. We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent. Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or Instagram. Insurance Executive Search Consultants in USA, London and Bermuda. Copyright Insurance Search 2025 - All Rights Reserved.

    50 min
  4. Boardroom Series EP04 - Insurance Coffee House: Board Portfolio Building, Tech Leadership, Reinsurance Governance & AI Readiness - Val Rahmani, Board Director (LSEG, RenaissanceRe, Entrust)

    EPISODE 4

    Boardroom Series EP04 - Insurance Coffee House: Board Portfolio Building, Tech Leadership, Reinsurance Governance & AI Readiness - Val Rahmani, Board Director (LSEG, RenaissanceRe, Entrust)

    On this episode of the Insurance Coffee House, Nick Hoadley is joined by Val Rahmani, a leading board director across insurance and financial markets, currently serving on the boards of London Stock Exchange Group (LSEG), RenaissanceRe, and Entrust. Val shares how a 28-year career at IBM, followed by startup CEO experience, shaped her approach to leadership, strategy, and governance. Val reflects on her early career, starting as a chemistry PhD student who wanted to move into sales, and how IBM redirected her into systems engineering so she could learn the product before selling it. She describes the pivotal moment when she was selected to work in the CEO’s office and how that fast-tracked her exposure to top-level decision-making. Val shares practical lessons from that period, including how to think clearly under pressure, how to listen to specialists on the ground, and why taking opportunities quickly can change the trajectory of a career. The conversation then moves into Val’s transition from big tech to startup leadership. She explains what changes when you move from a large organisation with abundant resources to a startup where every decision is constrained by funding, headcount, and time. Val discusses the realities of raising capital while running the business, why she enjoyed fundraising, and how sales skills translate into leadership by focusing on understanding what people actually need. Nick and Val then explore her board journey and how her first board roles helped her shift from hands-on executive work into governance. Val explains why private company boards can be a strong entry point for executives looking to build board experience, including the higher involvement, the pace, and the learning curve without the full weight of public company regulation. She shares how her first public board appointment at Aberdeen Asset Management came about through a recruiter, and why culture fit matters as much as capability when board appointments are long-term commitments. Val also breaks down what LSEG actually does beyond the exchange, including clearing and its evolution into a data and analytics business, particularly following the acquisition of Refinitiv. She shares how she approached joining RenaissanceRe without an insurance background, and how structured induction, one-to-one time with executives, and asking direct questions helped her get up to speed. Val and Nick discuss the people-centric nature of the insurance market, the importance of understanding industry relationships in reinsurance, and what it takes to become useful before offering strategic input. The episode closes with practical guidance for building a board portfolio. Val explains why her board roles have largely come through recruiters, why those relationships need to be long-term rather than transactional, and how recruiters can match for culture when they know the person behind the CV. She shares what she believes makes an outstanding board director: listening, being selective about where you contribute, respecting time in the boardroom, and doing the work outside the meeting so the questions you bring are truly value-add. Val also outlines how she stays current, including structured reading habits and monitoring market signals, and why every board member needs at least a working awareness of AI and its implications. Connect with Val Rahmani on LinkedIn to follow her work across technology, governance, and board leadership. The Insurance Coffee House Podcast is brought to you by Insurance Search. We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent. Find out more about showcasing your employer brand as a guest on the Insurance...

    42 min
4.8
out of 5
10 Ratings

About

The weekly Insurance Coffee House Podcast series is the place where you’ll be inspired by some of the most successful insurance business leaders on the planet. With each guest interview, you’ll get to hear and understand the recurring patterns and traits that make Insurance Business Leaders successful. Covering non-negotiables, leadership tips and how they overcame their largest setbacks, they’ll give a personal insight in to what it takes to be a successful insurance business leader. This podcast will suit senior executives from inside the insurance industry and ambitious insurance business leaders of the future, giving you practical management tips and advice to help you achieve your career ambitions. The show is hosted by Nick Hoadley, CEO of leading international insurance executive search firm, Insurance Search. If you would like to contact Nick about the podcast or to discuss any executive search assignments, please email info@insurance-search.com or call (+44) 203 9488 501