The Insurance Coffee House with Nick Hoadley

Insurance Search
  • 4.8 (10)
  • CAREERS
  • BIMONTHLY SERIES

The weekly Insurance Coffee House Podcast series is the place where you’ll be inspired by some of the most successful insurance business leaders on the planet. With each guest interview, you’ll get to hear and understand the recurring patterns and traits that make Insurance Business Leaders successful. Covering non-negotiables, leadership tips and how they overcame their largest setbacks, they’ll give a personal insight in to what it takes to be a successful insurance business leader. This podcast will suit senior executives from inside the insurance industry and ambitious insurance business leaders of the future, giving you practical management tips and advice to help you achieve your career ambitions. The show is hosted by Nick Hoadley, CEO of leading international insurance executive search firm, Insurance Search. If you would like to contact Nick about the podcast or to discuss any executive search assignments, please email info@insurance-search.com or call (+44) 203 9488 501

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  1. Boardroom Series EP01: The AIG Turnaround, Crisis Leadership & Board Oversight - David Herzog, Former CFO, AIG

    EPISODE 1

    Boardroom Series EP01: The AIG Turnaround, Crisis Leadership & Board Oversight - David Herzog, Former CFO, AIG

    On this episode of the Insurance Coffee House Boardroom Series, Nick Hoadley is joined by David Herzog, former CFO of American International Group (AIG) and one of the most experienced finance and governance leaders in global insurance. David served as CFO of AIG from 2008 to 2016, stepping into the role in the immediate aftermath of the Global Financial Crisis and helping lead the company through one of the most complex turnarounds in modern financial services. In this conversation, David reflects on the years leading up to the CFO appointment, including rebuilding AIG’s financial infrastructure as Group Controller, and the intensity of navigating markets that rapidly moved from strained, to expensive, to effectively closed. He shares what it was like inside AIG as liquidity evaporated, why coordination with the Federal Reserve and U.S. Treasury was pivotal, and how the organisation focused on stabilising the business, stopping the “bleeding,” and ultimately repaying government support. The discussion also explores David’s transition from executive leadership into board governance. He talks through early lessons from his first directorship, how he approaches chairing audit and oversight roles, and what aspiring directors should understand about the line between being an overseer and a doer. David also shares why the opportunity to chair Aegon appealed to him, and what he looks for in organisations on a journey of strategic change. Connect with David Herzog on LinkedIn. The Insurance Coffee House Podcast is brought to you by Insurance Search. We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent. Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or Instagram. Insurance Executive Search Consultants in USA, London and Bermuda. Copyright Insurance Search 2025 - All Rights Reserved.

    58 min
  2. Boardroom Series EP02 - Insurance Coffee House: Insurtech Boards, MGAs, Emerging Risk & AI Governance - Susan Holliday, Board Director, Hippo Insurance

    EPISODE 2

    Boardroom Series EP02 - Insurance Coffee House: Insurtech Boards, MGAs, Emerging Risk & AI Governance - Susan Holliday, Board Director, Hippo Insurance

    On this episode of the Insurance Coffee House, Nick Hoadley is joined by Susan Holliday, a global insurance and reinsurance executive and experienced board director, including her recent appointment to the board of Hippo Insurance. Susan shares how the Hippo opportunity came about, why the stage of the business matters for board impact, and what her committee roles involve, including Audit, Risk and Compliance and Compensation. She also reflects on where insurtech sits today, why the ecosystem matters, and why not every technology-led player should become a full-stack carrier. The conversation explores Susan’s career path into insurance, starting in the Lloyd’s market, moving into counterparty credit and global insurer analysis, and later into equity research and senior roles at Swiss Re, including Head of Investor Relations through the Global Financial Crisis. Susan describes what it was like operating in a fast-moving environment, working closely with leadership, and the importance of clear communication when the fine print matters. Nick and Susan then discuss board work in practice: how to build a board portfolio, how to define a clear value proposition, how directors stay current, and how boards should approach emerging risks. Susan shares a practical framework for AI governance, including risk appetite, controls, pilot design, cross-functional execution, and regulator engagement. Connect with Susan Holliday on LinkedIn to follow her work across board governance, risk, and technology-led insurance. The Insurance Coffee House Podcast is brought to you by Insurance Search. We are a global Insurance Executive Search Consultancy, supporting Insurance and Insurtech businesses to attract and retain the very best insurance talent. Find out more about showcasing your employer brand as a guest on the Insurance Coffee House Podcast or sign up to our News and Insights. Or follow us on LinkedIn, Twitter or Instagram. Insurance Executive Search Consultants in USA, London and Bermuda. Copyright Insurance Search 2025 - All Rights Reserved.

    56 min
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4.8
out of 5
10 Ratings

About

The weekly Insurance Coffee House Podcast series is the place where you’ll be inspired by some of the most successful insurance business leaders on the planet. With each guest interview, you’ll get to hear and understand the recurring patterns and traits that make Insurance Business Leaders successful. Covering non-negotiables, leadership tips and how they overcame their largest setbacks, they’ll give a personal insight in to what it takes to be a successful insurance business leader. This podcast will suit senior executives from inside the insurance industry and ambitious insurance business leaders of the future, giving you practical management tips and advice to help you achieve your career ambitions. The show is hosted by Nick Hoadley, CEO of leading international insurance executive search firm, Insurance Search. If you would like to contact Nick about the podcast or to discuss any executive search assignments, please email info@insurance-search.com or call (+44) 203 9488 501

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