Setting Sail

RedSail Technologies

Setting Sail brings you real conversations with the independent pharmacists keeping their communities healthy, the industry leaders moving pharmacy forward, and the people behind RedSail itself. Through pharmacist stories, industry conversations, and RedSail Insider episodes covering everything from product insights to RedSail’s relationship with pharma, the show explores how pharmacies get started and thrive.

  1. 3d ago

    Open Enrollment, Med Sync & Getting Ready for 2027 | Setting Sail Ep. 1

    Medicare open enrollment decides most of your pharmacy’s next year. In the first episode of Setting Sail, Johnathon Duhon of RedSail Technologies talks with Ben Jolley and Joe Williams of Apex Pharmacy Consulting. They cover cleaning up your third-party data, growing med sync, and getting ready for 2027. They also introduce Pharmacy AI and Third Party Mastery, which matches every patient to their exact Medicare plan before January. 🔗 Pharmacy AI: https://www.pharmacyai.com🔗 Apex Pharmacy Consulting: https://www.apexpharmacyconsulting.com 🔗 Benjamin's Blog: https://www.pharmacyai.com/blog/introducing-third-party-mastery Featuring: Johnathon Duhon, Vice President, PMS Sales, RedSail TechnologiesJoe Williams, Co-Founder, Apex Pharmacy ConsultingBen Jolley, Co-Founder, Apex Pharmacy Consulting0:00 Welcome & meet Ben Jolley and Joe Williams 1:48 Medicare open enrollment & SilverScript cutting back to 22 states 6:00 Why clean data in your PMS comes first 16:04 Where to start: “clean the house first” 20:09 Why med sync predicts how your pharmacy runs 26:01 The “10 a day” sync enrollment method 30:33 Joe’s 3 priorities for the next 90 days 33:10 Introducing Pharmacy AI & Third Party Mastery 49:24 Fundamentals first: AI won’t clean your shelves

    Open Enrollment, Med Sync & Getting Ready for 2027 | Setting Sail Ep. 1

  2. May 21

    From Overwhelmed to Optimized: Pharmacy Automation That Actually Works

    Looking to scale your business without sacrificing time, energy, and cash flow? In this episode, Johnathon Duhon sits down with Rannon Ching to unpack how independent pharmacies can scale smarter. From cutting data entry time by 80% to expanding vaccine programs without burnout, this conversation is packed with real-world strategies you can implement to grow your business today.    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Rannon Ching | Founder, AccessPoint Vaccine Partners | Co-Founder & CEO, Kannon Health      Rannon’s LinkedIn: https://www.linkedin.com/in/rannon-ching-60725a60/    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    From Overwhelmed to Optimized: Pharmacy Automation That Actually Works

  3. May 6

    Why RedSail’s Connect Conference Is a Game‑Changer for Independent Pharmacies

    Wondering if Connect 2026 is worth the hype? Take it from Joe Williams, a long-time attendee, speaker, and Connect enthusiast. In this episode, Joe shares how the in‑hallway conversations, late‑night brainstorms, and direct access to super-users at Connect drive innovation faster than any support line ever could. If you’re looking to learn, scale, or get more involved in the world of independent pharmacy, you won’t want to miss Connect.  00:00 – Opening: The Value of Connect  01:05 – Networking, Collaboration, and Hallway Huddles  05:40 – Inside the Live Training Rooms  07:44 – The Power of Conversations at Connect    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Joe Williams | Co-Founder, Apex Pharmacy Consulting    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    Why RedSail’s Connect Conference Is a Game‑Changer for Independent Pharmacies

  4. Apr 29

    Why Vaccines Are the Most Underrated Profit Center in Pharmacy

    Vaccines sit at the intersection of patient care and real pharmacy revenue—but most pharmacies never unlock their full potential. In this episode, Johnathon Duhon sits down with Rannon Ching to break down how independent pharmacies can scale vaccines year-round using smarter workflows, better systems, and a new approach to education and buying power. 00:20 – From Pharmacy to Vaccine Startup 01:50 – Why Pharmacy Systems Beat Medical EHRs 03:55 – Vaccines as Patient Care and Profit 06:05 – Introducing Access Point Vaccine Partners 08:23 – Education, Mentorship, and Collaboration 09:28 – Solving the Capacity Problem 11:41 – Three Vaccine Features Every Pharmacy Should Use 13:29 – Bulk Uploads and Clinic Efficiency Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Rannon Ching | Founder, AccessPoint Vaccine Partners | Co-Founder & CEO, Kannon Health Rannon’s LinkedIn: https://www.linkedin.com/in/rannon-ching-60725a60/ Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    Why Vaccines Are the Most Underrated Profit Center in Pharmacy

  5. Apr 16

    How NCPA Prepares the Next Generation of Pharmacy Owners

    Behind every successful pharmacy is a support system rallying behind it. For pharmacy owners Mark Ey, Jade Ranger, and Hashim Zaibak, that support comes from NCPA. In this segment, the trio sits down with Jonathan Duhon to talk about how they’ve made the most of their NCPA memberships: from participating in the annual Ownership Workshop to the Pathways to Ownership program to steering committees, business and clinical classes, and everything in between. They also share how they’ve taken what they’ve learned at NCPA and spread the message to other prospective owners: in speaking engagements, student mentorships, and networking across the industry. If you’re looking to turn your ownership dream into reality, start with NCPA. 00:00 – Education & Training: Shifting the Conversation 02:00 – Ownership Workshops & Pathways to Ownership 04:00 – Business Acumen & Clinical Training Needs 06:00 – Learning Through Committees & Real-Time Collaboration 08:00 – Representation, Inclusion & Minority Ownership 10:00 – Investing in Students & the Next Generation 12:00 – National Outreach, School Visits & Leadership Development 14:00 – Preparing Future Owners & Expanding NCPA’s Impact Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies Guest: Mark Ey | SVP & COO, NCPA Jade Ranger | Owner/Pharmacist, The Prescription Shoppe Hashim Zaibak | Founder, Hayat Pharmacy Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    How NCPA Prepares the Next Generation of Pharmacy Owners

  6. Apr 10

    How Clean Data Can Transform Your Pharmacy Overnight

    Joe Williams breaks down why open enrollment never really ends, how clean data unlocks hidden opportunities for patients and pharmacies alike, and how strategic Medicare enrollment support can transform community care. Plus, how one family saved over $9,000.    00:00 Open Enrollment Never Really Ends  00:50 Why Medicare Shouldn’t Be Seasonal  02:01 Building Med Smart Insurance  03:35 Identifying Opportunities at the Pharmacy Counter  04:06 How Better Plans Help Patients & Pharmacies  06:47 Proving the Model Works at Scale  11:02 A $9,000 Family Savings Story  13:48 Why Community Impact Matters  17:19 Build the Plane While It’s Taking Off    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Joe Williams | Co-Founder, Apex Pharmacy Consulting    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    How Clean Data Can Transform Your Pharmacy Overnight

  7. Apr 2

    What I Wish I Knew Before Switching Pharmacy Software

    What happens when an experienced pharmacy leader starts over with a brand-new operation after 10 years on the same system? In this episode, Rannon Ching shares real-world lessons on switching pharmacy software, avoiding common setup mistakes, and building smarter workflows from day one.    01:59 - Switching Pharmacy Systems for the First Time  02:38 - Leaving Pharmacy and Starting a New Opportunity  03:01 - Why an Operating System Matters  04:29 - Reverse Engineering Location Options  05:44 - The Mistake of Doing Too Much Too Fast  07:24 - Building Priorities That Scale    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Rannon Ching | Founder, AccessPoint Vaccine Partners | Co-Founder & CEO, Kannon Health      Rannon’s LinkedIn: https://www.linkedin.com/in/rannon-ching-60725a60/    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    What I Wish I Knew Before Switching Pharmacy Software

  8. Mar 18

    Why NCPA’s Support Matters: Real Stories from the Front Lines

    This week, we’re reconnecting with Mark Ey, Jade Ranger, and Hashim Zaibak for a deep dive on the challenges facing independent pharmacies today—and how NCPA helps owners tackle those challenges confidently. We discuss real-world issues like MFP changes, reimbursement delays, and state-by-state regulations alongside NCPA’s advocacy work. When you’re plugged into a community that understands your world, it can make all the difference.    Become a member now: https://ncpa.org/membership    00:00 – MFP Challenges & Reimbursement Delays  02:00 – Real‑World Problem Solving Through NCPA  04:00 – Value of NCPA Events & Convention Takeaways  06:00 – Advocacy at the State & Federal Level  08:00 – Legislators Becoming More Informed  10:00 – Fly‑Ins & Learning to Advocate Locally    Hosted By: Johnathon Duhon | VP of PMS Sales, RedSail Technologies  Guest: Mark Ey | SVP & COO, NCPA  Jade Ranger | Owner/Pharmacist, The Prescription Shoppe  Hashim Zaibak | Founder, Hayat Pharmacy    Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com

    Why NCPA’s Support Matters: Real Stories from the Front Lines
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4.9
out of 5
35 Ratings

About

Setting Sail brings you real conversations with the independent pharmacists keeping their communities healthy, the industry leaders moving pharmacy forward, and the people behind RedSail itself. Through pharmacist stories, industry conversations, and RedSail Insider episodes covering everything from product insights to RedSail’s relationship with pharma, the show explores how pharmacies get started and thrive.

Information

  • Creator
    RedSail Technologies
  • Years Active
    2020 - 2026
  • Episodes
    262
  • Rating
    Clean
  • Copyright
    © 036477
  • Show Website
    Setting Sail

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