EDRM Global Podcast Network

EDRM

Interviews and discussions with global leaders in eDiscovery and adjacent disciplines.

  1. Sep 2

    Illumination Zone: Episode 242 | HaystackID's Esther Birnbaum sits down with Mary Mack and Holley Robinson

    Esther Birnbaum, Executive Vice President of Data Intelligence at EDRM Trusted Partner HaystackID, returns to sit down with EDRM's Mary Mack and Holley Robinson. She first appeared on the podcast in Episode 202 in March 2025. In this episode, Esther discusses how the conversation around GenAI has shifted from whether it works for document review to where it fits within legal work and how to use it responsibly at scale. She describes how the next generation of CaseBot uses agentic retrieval and Specialized Skill Agents to iteratively investigate the case record, follow evidentiary threads, and complete tasks such as building chronologies, developing fact narratives, and checking witness accounts against the record. The conversation also explores how Case Insight provides an early, contextual understanding of a dataset and how CaseBot can help teams investigate specific issues in greater depth. Esther addresses defensibility and source traceability, explains the importance of purpose-built tools, and emphasizes that legal professionals must understand a tool's limitations before relying on its output. Looking ahead, she discusses persistent saved sessions, client-specific custom agents, and the movement toward AI that supports legal teams throughout the life of a matter. We ended with a family-centered fun fact from Esther and how best to reach her.

    Illumination Zone: Episode 242 | HaystackID's Esther Birnbaum sits down with Mary Mack and Holley Robinson

  2. Aug 19

    Illumination Zone: Episode 241 | HaystackID's Gabe Landau sits down with Mary Mack and Holley Robinson

    Gabe Landau, Senior Vice President of eDiscovery and Incident Response Solutions at EDRM Trusted Partner HaystackID, returns to sit down with EDRM's Mary Mack and Holley Robinson. Gabe first appeared on the podcast in Episode 169 in 2024. In this episode, he discusses what customer experience really means in eDiscovery and incident response as a finalist for Relativity's Customer Experience Innovation Award. He draws on his 15 years as an Emmy-winning television producer on shows like The Amazing Race and America's Next Top Model to explain how managing high-pressure productions translates to leading clients through litigation and cyber incidents. The conversation turns to where GenAI is genuinely changing client engagements today versus where it remains more promise than practice, how HaystackID approaches defensibility and risk management, and why human oversight and QC stay essential even as the industry moves toward broader enterprise data intelligence. We ended with a fun fact from Gabe and how best to reach him.

    Illumination Zone: Episode 241 | HaystackID's Gabe Landau sits down with Mary Mack and Holley Robinson

  3. Aug 13

    Illumination Zone: Episode 240 | Exterro's Harsh Behl sits down with Mary Mack and Holley Robinson

    Harsh Behl, Vice President of Product Management at EDRM Trusted Partner Exterro, sits down with EDRM's Mary Mack and Holley Robinson. In this episode, Harsh provides an overview of FTK 8.3 and explains how Exterro combines 30 years of trusted forensic code with AI to help investigators move faster without sacrificing defensibility. He discusses why data diversity and complexity remain significant challenges, how Exterro uses curated, forensics-specific AI models with end-to-end provenance, and why examiners must be able to verify every result. The conversation also covers FTK 8.3's AI-enabled remote endpoint collection, which allows investigators to triage and collect targeted data from internet-connected endpoints around the world. Looking ahead, Harsh discusses where digital forensics is headed as AI usage grows and how Exterro is preparing investigators for that shift. We ended with fun facts from Harsh and how best to reach him.

    Illumination Zone: Episode 240 | Exterro's Harsh Behl sits down with Mary Mack and Holley Robinson

  4. Aug 5

    Illumination Zone: Episode 239 | Erin Meyer, Mary Bennett, Jason Cassel, and Alex Lewandowski of HaystackID sit down with Mary Mack and Holley Robinson

    Erin Meyer, Senior Vice President of Marketing Operations; Mary Bennett, Senior Director of Content Marketing; Jason Cassel, Director of Marketing; and Alex Lewandowski, Marketing Coordinator, of EDRM Trusted Partner HaystackID, sit down with EDRM's Mary Mack and Holley Robinson. In this episode, the team returns to the Illumination Zone to share how their AI tools and workflows have evolved. They walk through their three-part design specification for working across Claude, ChatGPT, and other LLMs; how they turn competing models loose on each other to critique and quality-check their work; and where human judgment still has the final word. The conversation also distinguishes prompt writing from framework building, looks at how the team pushes AI-generated design past generic defaults, and covers how quality control now accounts for copyright and AI-assistance disclosures. We ended with each team member naming their ride-or-die LLM.

    Illumination Zone: Episode 239 | Erin Meyer, Mary Bennett, Jason Cassel, and Alex Lewandowski of HaystackID sit down with Mary Mack and Holley Robinson

  5. Jul 29

    Illumination Zone: Episode 238 | Ralph Losey of Losey AI, LLC sits down with Mary Mack and Holley Robinson

    Ralph Losey, eDiscovery, AI, and quantum law expert, CEO of Losey AI, LLC, returns to sit down with EDRM's Mary Mack and Holley Robinson. In this episode, Ralph explains how decades spent riding the waves of major legal tech shifts helped him recognize the impact quantum computing will have on the legal profession. That instinct, combined with a lifelong fascination with quantum physics dating back to a high school physics project, drove him to create his course, "Quantum Law: From Causation to Probability," available at quantumlawcourse.com. Ralph offers a vivid analogy for what's coming: today's computing works like a mouse running one path through a maze at a time, while quantum computing works like water flooding the entire maze at once. He stresses the importance of getting "quantum hardened" now and of positioning early to help clients navigate the shift, including in matters of evidence. As always, we ended with a fun fact from Ralph and how best to reach him.

    Illumination Zone: Episode 238 | Ralph Losey of Losey AI, LLC sits down with Mary Mack and Holley Robinson

  6. Jul 15

    Illumination Zone: Episode 237 | Ankura's Michael Huber sits down with Mary Mack and Holley Robinson

    Michael Huber, Managing Director of Legal Technology & Data Analytics at EDRM Trusted Partner Ankura, sits down with Mary Mack and Holley Robinson. In this episode, Michael talks about his journey into legal technology and eDiscovery. He discussed the critical importance of early preservation in high-stakes engagements, why off-channel communication is a data problem and not just a policy problem, and the evolving and complementary roles of GenAI and TAR in document review. He also addressed the key questions legal teams should be asking AI vendors before signing on. We ended with a heartwarming fun fact from Michael and an invitation to contact him.

    Illumination Zone: Episode 237 | Ankura's Michael Huber sits down with Mary Mack and Holley Robinson

  7. Jul 8

    Illumination Zone: Episode 236 | Exterro's Bobby Balachandran sits down with Mary Mack and Holley Robinson

    Bobby Balachandran, Founder and CEO of EDRM Trusted Partner Exterro, sits down with Mary Mack and Holley Robinson. In this episode, Bobby talks about his journey to Exterro and his team's laser focus on building a platform that brings siloed functions together. He also explains ARMOUR, Exterro's agentic framework, and their first stress-test-level application of the framework in Subpoena Manager, their agentic AI app that saves time for legal teams organizing their responses to subpoenas. We ended with a worldwide fun fact from Bobby and an invitation to connect with him on LinkedIn.

    Illumination Zone: Episode 236 | Exterro's Bobby Balachandran sits down with Mary Mack and Holley Robinson

  8. Jun 24

    Illumination Zone: Episode 235 | Ryan Costello of HaystackID sits down with Mary Mack and Holley Robinson

    Ryan Costello, Executive Vice President of Global Advisory and Client Engagement for EDRM Trusted Partner HaystackID, sits down with Mary Mack and Holley Robinson. In this episode, we discussed the three areas driving his advisory work at HaystackID since his last appearance on the Illumination Zone (Episode 194), including data subject access requests, behind-the-firewall data management, and AI governance. We also covered some eye-opening DSAR statistics and the idea of applying privacy-by-design principles to AI adoption. We ended with Ryan's out-of-the-park fun fact and an invitation to connect with him.

    Illumination Zone: Episode 235 | Ryan Costello of HaystackID sits down with Mary Mack and Holley Robinson
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Interviews and discussions with global leaders in eDiscovery and adjacent disciplines.

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