The Tax Chick Podcast

Amanda Doucette

Tax is complex, but it does not always have to be so complicated and shrouded in mystery. Host Amanda Doucette is a self-proclaimed foodie, spin class and Pilates enthusiast, and a tax lawyer. She fell into the practice of tax law despite having a life-long hatred of spreadsheets, math and numbers in general. Join Amanda and her guests as they unpack some serious Canadian tax topics and attempt to demystify the world of tax.

  1. 1d ago

    No Voice, Big Week: STEP, Self-Care & Cross-Border Everything

    After a short break to rest and recover, I am back!  This episode is a quick catch-up on where I have been, what I have been working on, and what’s coming next on the podcast. In early June, I was in Toronto for the STEP National Conference and Board Meetings... hands down one of the professional highlights of my year.  In this episode, I take you behind the scenes of the conference, share why STEP (the Society of Trust and Estate Practitioners) has had such a profound impact on my career, and explain why the TEP designation matters (especially for clients with complex estate and cross-border considerations). We also get into: How my practice has evolved toward complex, international estate planningEmerging issues in estates and trusts (think: electronic wills, cross-border families, surrogacy, and fraud risks)Highlights from the STEP conference (key sessions, incredible speakers, and the power of professional community)Mentorship, connection, and why building networks in this profession really mattersOn the personal side, I share a bit about choosing rest over burnout, celebrating a major milestone with my articling student becoming a lawyer, and what’s ahead this summer (including travel and upcoming podcast episodes). RESOURCES DISCUSSED ON THIS EPISODE: STEP CanadaHERE ARE SOME OTHER WAYS TO CONNECT WITH ME: My website! Email: thetaxchickpodcast@gmail.com@tax.chick (IG) LinkedInBe a "Tax Chick VIP"

    17 min
  2. Apr 28

    The Human Side of Tax: Navigating Pressure, Priorities & Practice with John Oakey

    In this episode, I sit down with tax educator and industry leader John Oakey for a refreshingly non-technical conversation about life inside the tax profession. While John is well known for his deep technical expertise, this episode goes in a different direction.  We explore the real-world challenges tax practitioners face every day: competing demands, client expectations, time pressure, and the constant balancing act between doing great work and staying sane.   This episode covers:  Why even the most seasoned tax professionals struggle with the non-technical side of the job... and how imposter syndrome lives within usNavigating uncertainty in tax while clients expect clear, confident answers, and the invisible weight of responsibility that comes with advising clients on high-stakes decisionsHow experience changes your perspective on workload, boundaries, and what really matters.There are so many different avenues and ways to practice tax.  John gives some advice for listeners on how to find out what will bring you the most joy!Looking to get more involved in the tax community? John and I also share our favourite ways to give back to the community as tax practitioners.  RESOURCES DISCUSSED ON THIS EPISODE: CTF Young Practitioners GroupsCPA CanadaJoint Committee CPA and CBASTEP CanadaMORE ABOUT OUR SPECIAL GUEST: John Oakey - LinkedInThe AC GroupHERE ARE SOME OTHER WAYS TO CONNECT WITH ME: My website! Email: thetaxchickpodcast@gmail.com@tax.chick (IG) LinkedInBe a "Tax Chick VIP"

    46 min
  3. Mar 24

    More Than Complaints: A Candid Conversation with the Taxpayers' Ombudsperson (Part II)

    This is Part 2 of a two-part conversation with François Boileau, Canada’s Taxpayer Ombudsperson. In this episode, we continue our candid discussion about fairness in tax administration, CRA service delays, systemic challenges, and what meaningful change could look like for taxpayers and practitioners alike. Together, we explore the realities facing taxpayers today, the pressures on the Ombudsperson’s office, and why this moment may be ripe for a broader national conversation about Canada’s tax system.   In this episode, we discuss: [2:00] CRA standards of service and realistic timelines (what taxpayers can actually expect)[6:40] Complaint statistics and emerging trends seen by the Ombudsperson’s office[11:00] The Taxpayer Bill of Rights: what it is, what it isn’t, and how it’s used in practice[15:35] What keeps the Taxpayer Ombudsman up at night and the biggest challenges ahead[19:00] What gives reason for hope, including whether it’s time for a national discussion on taxation[23:00] Practical takeaways and advice for tax practitioners navigating today’s systemThis episode is especially valuable for tax professionals, advisors, and anyone interested in how fairness, access, and accountability intersect within Canada’s tax system. RESOURCES DISCUSSED ON THIS EPISODE: Taxpayer Bill of RightsLearn about Taxes (Resource) - if you are an educator looking for lesson plans, or educational support on the tax system, this website is an excellent resource!MORE ABOUT OUR SPECIAL GUEST: Meet the Ombudsperson!HERE ARE SOME OTHER WAYS TO CONNECT WITH ME: My website! Email: thetaxchickpodcast@gmail.com@tax.chick (IG) LinkedInBe a "Tax Chick VIP"

    31 min
  4. Mar 24

    More Than Complaints: A Candid Conversation with the Taxpayers' Ombudsperson (Part I)

    What happens when the tax system doesn’t work the way it should?  Who advocates for taxpayers when service breaks down? In this special two-part episode, I sit down with François Boileau, the Taxpayers' Ombudsperson for Canada, for a candid and wide-ranging conversation about fairness, service delays, vulnerable populations, and the future of tax administration in Canada. Described by Mr. Boileau as one of the federal government’s “best-kept secrets,” the Office of the Taxpayers’ Ombudsperson plays a critical role in reviewing unresolved service complaints involving the Canada Revenue Agency.  But its mandate goes far beyond complaints alone. Mr. Boileau explains how his office operates independently from the CRA, when and how taxpayers should bring forward complaints, and why fairness, equity, and access to benefits are at the heart of his work. The conversation also explores systemic issues within Canada’s tax system, including long processing delays, call-centre challenges, and barriers faced by vulnerable and non-filing populations. In Part I of this episode we cover:- [4:45] The Role of the Taxpayers' Ombudsperson- [10:00] Mr. Boileau's career history and what drew him to this role- [14:00] The two roles of CRA- [19:45] A discussion of the 3 step complaints process This episode is an essential listen for taxpayers, tax professionals, and anyone interested in how public institutions can (and should) serve Canadians better. RESOURCES DISCUSSED ON THIS EPISODE: Office of the Taxpayers' OmbudspersonReports and Publications of the Taxpayers' OmbudspersonTaxpayer Bill of RightsRC193 Service FeedbackCommunity Volunteer Income Tax ProgramMORE ABOUT OUR SPECIAL GUEST: Meet the Ombudsperson!HERE ARE SOME OTHER WAYS TO CONNECT WITH ME: My website! Email: thetaxchickpodcast@gmail.com@tax.chick (IG) LinkedInBe a "Tax Chick VIP"

    30 min

Ratings & Reviews

5
out of 5
2 Ratings

About

Tax is complex, but it does not always have to be so complicated and shrouded in mystery. Host Amanda Doucette is a self-proclaimed foodie, spin class and Pilates enthusiast, and a tax lawyer. She fell into the practice of tax law despite having a life-long hatred of spreadsheets, math and numbers in general. Join Amanda and her guests as they unpack some serious Canadian tax topics and attempt to demystify the world of tax.

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