Mortgage Insider

Barclays

The evolving role of the mortgage broker is becoming increasingly complex. The performance and potential of the housing market is an ever-changing landscape, but help is here. The award-winning Mortgage Insider Podcast – brought to you by Barclays – is back and better than ever. Renowned TV presenter and property expert Phil Spencer guides you through the trials and tribulations of the housing world. Phil, along with industry-leading guests from the world of economics, financial services, and of course housing, takes you beyond the headlines to help you navigate the world of mortgage markets. This is an in-depth plunge into the world of mortgages, so listen and follow to find out more about the current mortgage market, how rates are set, the insider take on housing, changes to buy-to-let, marathon mortgages and helping clients plan for a worst-case scenario.  The Mortgage Insider Podcast – you can’t afford to miss it.  

  1. 6d ago

    How can brokers build relationships in the high-net-worth market?

    The profile of high net worth individuals is changing, with younger entrepreneurs, growing international interest and shifting attitudes towards mortgage finance. So, what does this mean for mortgage brokers looking to work with high net worth clients, and where can specialist advice add real value? In this episode of Barclays Mortgage Insider podcast, host Phil Spencer is joined by Camilla Dell, Managing Partner and Founder of Black Brick Property Solutions, and Roly Ingleby-MacKenzie, Senior Director at Sotheby's International Realty, to examine the changing dynamics of the high net worth market. From the influence of US buyers on the prime central London property market to the role of high net worth mortgages in multimillion-pound transactions, the conversation challenges some common assumptions about wealthy clients and cash purchases. The guests also discuss the considerations influencing borrowing decisions, the role of private bank mortgages and how brokers can build relationships with buying agents and other professional advisers to generate new business. For mortgage brokers interested in working with HNW clients, this episode offers practical insights into a specialist market where understanding clients' wider financial circumstances, building trust and developing professional connections can make a significant difference. Recorded on 25 September 2026. See omnystudio.com/listener for privacy information.

  2. Sep 15

    How can brokers make the most of the remortgage opportunity?

    Around 1.8 million fixed rate mortgages are expected to mature over the course of 2026, underlining the scale of the UK remortgage market. And with many borrowers potentially facing higher monthly payments, understanding the options available at maturity is increasingly important for a range of homeowners. In the latest episode of the Barclays Mortgage Insider Podcast, host and property expert Phil Spencer is joined by Caroline Ambrose, Managing Director of Mortgage Customer Journeys for Barclays UK, and Rachel Springall, Finance Expert at Moneyfacts, to discuss what the changing remortgage market means for brokers and their clients.Drawing on Bank of England mortgage data, they consider the potential payment shock facing borrowers, with around 750,000 customers currently paying rates below 3% due to come off their existing deals by the end of 2026. The episode explores product transfer vs remortgage, mortgage rate volatility and the launch of the new Barclays Fast Track remortgage proposition, designed to simplify switching and support brokers and borrowers through the process. With mortgage shelf life falling sharply during periods of volatility, the discussion also looks at how brokers can help customers consider fees, flexibility, affordability and their wider circumstances rather than focusing on the headline rate alone. As AI mortgage advice, social media and influencers increasingly become prominent sources of information, the value of trusted mortgage broker advice remains firmly in focus. With around £400bn of remortgage business estimated for 2027, the episode also looks at what lies ahead for brokers and their clients. Now available to watch on Spotify. See omnystudio.com/listener for privacy information.

  3. Jun 30

    How is AI transforming the home buying journey?

    AI is playing an increasingly important role in the mortgage and home buying journey; shaping how consumers, brokers and the wider industry engage with technology, where trust sits, and what comes next. Host Phil Spencer is joined by Dr. Carol McNaughton Nicholls, Managing Partner at Thinks Insight & Strategy and expert on human behaviour and financial decision making, and Chris Williams, Founder & Managing Partner of Novus Strategy, specialising in digital transformation across the property ecosystem. Drawing on insights from across the market, their conversation explores how innovation is transforming the mortgage journey, while highlighting the areas where human expertise still remains critical with AI around. From AI-powered mortgage advice in the UK to the growing use of AI tools by brokers, they explore where the technology is already delivering impact. With consumer sentiment evenly split, 18% of UK consumers are enthusiastic AI adopters, matched by another 18% who remain sceptical, AI adoption is still gathering pace, particularly in areas like process automation, broker efficiency tools and AI-driven remortgage outreach. But the reality is clear: AI is firmly positioned as an assistant, not an adviser. The discussion also tackles the balance between innovation and trust. With consumer opinion split, many clients are comfortable using AI for research but still expect a human in the loop when it comes to decision-making. That dynamic reinforces the broker’s role in guiding and reassuring customers through what remains a complex home buying experience. Looking ahead, the episode considers what’s next? From better digital integration across the property chain to an evolving regulatory landscape, and what all of this means for the future role of brokers in an increasingly AI-driven market? See omnystudio.com/listener for privacy information.

  4. May 26

    What is making the Scottish housing market so different to England right now?

    The Scotland housing market 2026 continues to stand apart and for any mortgage broker Scotland-based, understanding the Scottish property market is key. In this episode of Mortgage Insider, host Phil Spencer is joined by Colleen Badcock (Rightmove, Head of Partner Marketing and Property Expert) and Lynne Peterkin (First Mortgage, Managing Director, Scotland) to explore what it really takes to buy a house in Scotland. From how the Home Report shapes pricing and bidding, to the realities of offers over and the speed of transactions, they unpack how the Scottish system works including how long it takes to buy a house in Scotland, compared to Scotland vs England conveyancing speed. With high demand from first-time buyers in Scotland, the conversation shares practical Scotland first-time buyer tips and how to get on the property ladder in Scotland. We also cover the technical detail such as Land and Buildings Transaction Tax (LBTT), the Scotland additional dwelling supplement tax, whether Scotland is a seller’s market, and why strong yields for Scottish landlords continue to attract interest. The episode also dives into the data behind Scotland house prices, including regional differences in house prices in Scotland, and how the market compares. The guests discuss affordable homes in Scotland vs England to the key question: is it cheaper to buy in Scotland? Plus, trends around moving from London to Scotland, moving from South-East England to Scotland, and a full Scotland vs England property market comparison. A focused, practical deep dive into one of the UK’s most distinct property markets.   See omnystudio.com/listener for privacy information.

  5. Apr 14

    What does the UK economy mean for mortgage rates right now?

    There has been no shortage of change in the UK economy, and mortgage brokers are having to help potential and existing homeowners interpret fast-moving headlines, swap rate turbulence and the potential direction of Bank of England interest rates.  In this episode of Mortgage Insider, Phil Spencer is joined by Julian Lafarge, Chief Market Strategist at Barclays Private Bank, and David Baker, Managing Director of Brooks Mortgages, to break down what is driving current conditions and what brokers should focus on.  They explore the link between oil prices, inflation expectations and central bank decisions, alongside the latest UK inflation forecast and what it could mean for future interest rate hikes. The discussion also explores the role of swap rates, why market pricing can shift so quickly, how the fixed rate mortgage market is being impacted, and what can learned from previous periods of disruption, from the credit crunch to more recent geopolitical shocks.  The episode also looks at the human side of market volatility, from client anxiety to broker burnout, and why reassurance, perspective and early contact can make such a difference. The guests underline the value of staying close to existing clients, keeping renewals under review and helping borrowers make decisions based on their own plans rather than the wider panic.  For brokers working through another period of uncertainty, this episode offers timely insight into the state of the UK economy, the outlook for those looking to remortgage and how to reassure clients while maintaining confidence and perspective. For more information on the Mortgage Industry Mental Health Charter: https://mimhc.co.uk/  See omnystudio.com/listener for privacy information.

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The evolving role of the mortgage broker is becoming increasingly complex. The performance and potential of the housing market is an ever-changing landscape, but help is here. The award-winning Mortgage Insider Podcast – brought to you by Barclays – is back and better than ever. Renowned TV presenter and property expert Phil Spencer guides you through the trials and tribulations of the housing world. Phil, along with industry-leading guests from the world of economics, financial services, and of course housing, takes you beyond the headlines to help you navigate the world of mortgage markets. This is an in-depth plunge into the world of mortgages, so listen and follow to find out more about the current mortgage market, how rates are set, the insider take on housing, changes to buy-to-let, marathon mortgages and helping clients plan for a worst-case scenario.  The Mortgage Insider Podcast – you can’t afford to miss it.  

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