Systematic Leader

Karl Staib

I interview experts in their fields so you can learn and apply their frameworks to your business. You can learn from the best. Leaders need processes and systems to make good decisions. The Systematic Leader podcast interviews leaders (CEOs, Authors, and Enterpreneurs). They share their best systems so you can make better decisions in your business. Hi, I'm Karl Staib. The creator of the Systematic Leader method. I struggled for years with making quality decisions because I didn't have quality systems in place. Once I developed routines that worked for my personality type, that's when my business took off. I hope you enjoy the podcast, and if you have any questions, just reach out at SystematicLeader.co.

  1. 10h ago

    The Rule of Three with Bill Canady

    Bill Canady almost killed the second company he ever ran. The playbook that made him a star at the first one was the problem. He walked in, announced his brilliant plan, and told everyone to go faster. Nobody moved. Nobody had helped build the plan, so nobody cared if it survived the first detour. Bill, founder of multiple companies and author of The Rule of Three, turned that near-disaster into the operating philosophy he has used to grow thousands of companies since. This episode is for any leader who feels like they're dragging their team uphill. Bill shows you why good plans die, why your most capable people wait for instructions instead of solving problems, and why the answer isn't working harder. By the end, you'll see your own business through a different lens: less pushing, more ownership. Find the white space Bill's first CEO job came with a legendary predecessor hanging around the rim, and every idea got the same answer: we already tried that. His escape was claiming the one problem nobody cared about. If you've ever felt stuck following a successful founder, a dominant partner, or your own old playbook, this is your way out from under that shadow. Your plan is the problem Bill almost sank a healthy company with a strategy he says was actually good. The lesson cuts deep for any owner: when your team helps build the plan, a detour becomes a problem they refuse to lose to. When they don't, the first detour proves you wrong. Buy-in isn't a nice-to-have. It's the difference between a plan that survives contact with reality and one that doesn't. Fair, but not equal Bill eliminated vacation days entirely, and output went up. The deeper point matters more than the policy: people who feel trusted with real ownership consistently outperform people who feel monitored. If your best people seem bored or your turnover stings, this section explains why. The 90-day shake Bill says every plan, in every company he's ever run, gets shaky at the 90-day mark. It's not your team failing. It's the human condition. Knowing this changes how you react when momentum dips, because the leaders who expect the wobble correct early and cheap instead of late and expensive. Thinking is required Bill tells his people something that sounds backward: follow my instructions exactly and you'll probably get fired. It's the fastest mindset shift in the episode, and it's the difference between employees who return failures with a receipt and employees who return results. Want to grow your business by focusing on the 20 percent that actually drives your results? You can learn more about Bill Canady at billcanady.com. You can also connect with Bill on LinkedIn. And explore his training and coaching programs at 8020institute.com. If this episode sparked an idea, join the Systematic Leader newsletter for one practical system each week: subscribe and never miss an episode.

  2. 6d ago

    How Liz Wilcox Leads Through Big Change

    Growth usually makes business owners do one of two things. They either overcomplicate everything or they get brutally clear about what actually matters. In this episode of Systematic Leader, Liz Wilcox shares what it looks like to lead with simplicity while navigating a major season of change, including her acquisition of Smart Passive Income. What makes this conversation so useful is that Liz is not obsessed with building bigger, flashier systems. She is focused on building systems that help her team communicate clearly, stay accountable, and keep moving. We talk about the tools, habits, and personal rhythms that support her work, from Notion and Voxer to shared planning, weekly meetings, and old-fashioned pen and paper. Liz also opens up about the leadership pressure that comes with growth, the challenge of balancing work and family, and why self-awareness matters more than most productivity advice admits. If you are trying to grow without drowning in complexity, this conversation will give you a better way to think about systems. 1. Big growth demands simple systems Liz recently acquired Smart Passive Income, and that kind of move could easily push a business into chaos. Instead, she keeps coming back to simplicity. She explains how she relies on a small set of tools and consistent rhythms to keep work moving without building a bloated operating system around the team. 2. The best system is the one you will actually use One of the strongest themes in this episode is self-awareness. Liz does not pretend she works like everyone else. She builds systems around how she naturally operates. That includes layered reminders in Notion, visual prompts, calendar alerts, and handwritten planning. It is a practical reminder that a system only works if it matches the person using it. 3. Accountability is built into the day Liz shares how visible planning and regular communication help her stay accountable to her sister Patricia and the rest of the team. That daily transparency creates momentum. It also builds trust. Instead of relying on pressure at the end of the week, the team stays connected through simple check-ins, clear expectations, and shared visibility into what matters. 4. Fewer meetings, better communication As her team has grown, Liz has become more deliberate about how they meet. She walks through a focused weekly rhythm, with Mondays centered on planning and Thursdays centered on accountability and wins. The result is fewer wasted meetings and stronger communication across the team. 5. Leadership gets heavier as the business grows This conversation is not just about tools. It is about leadership under pressure. Liz talks honestly about the shift from managing one person to leading a team of five, the stress that comes with bigger decisions, and the emotional weight of creating stability while the business evolves. Her acquisition of Smart Passive Income adds another layer to that reality, making her insights especially relevant for founders in transition. Bonus: A small team habit that says a lot One of the most memorable examples from the episode is Liz's habit of scheduling morning Slack messages for her team across time zones. It is simple, but powerful. It helps people feel connected, seen, and supported. That is what strong systems do. They create consistency without draining energy. About Liz Wilcox Liz Wilcox is an email marketing expert, entrepreneur, and educator known for helping business owners grow through simple, effective email strategies. In this episode, she shares how that same practical mindset shapes the way she leads her team, builds systems, and navigates major business changes, including the acquisition of Smart Passive Income.

  3. Aug 25

    What a Trash Truck Driver Taught the CEO of a 70-Client Agency

    Most leaders spend years chasing the next productivity tool, the next framework, the next shortcut. Robb Fahrion's father just drove a trash truck at 14 and kept showing up. By the time Robb was running Flying V Group, he had watched that quiet consistency turn into a career that went all the way to president of a major waste and recycling corporation. No hacks. No shortcuts. Just intentional effort, stacked day after day until it compounded into something remarkable. Robb built his company on that same foundation. Then he added systems sharp enough to make the compounding happen faster. Today, Flying V Group manages 70+ active marketing clients. His team got back 30-40% of their working hours, and that shift happened because Robb understood something most leaders only discover after years of painful trial and error: the way you build your systems determines whether your team is running for you or running from you. In this episode, Robb and I get into: The "non-negotiables" framework and why it keeps distributed teams moving. Robb built a structure that makes consistent, high-quality execution possible without anyone waiting on the boss to show up. For leaders managing remote or growing teams, this is the difference between momentum and drift. How Flying V Group used AI to multiply what their best people could do. They didn't use AI to cut headcount or cut corners. They used it to eliminate the work that was eating their team's most valuable hours. The result changed what their people were capable of. The HAIC framework (Human AI Controlled) and why your reputation depends on it. As AI floods the internet with content, the gap between what builds credibility and what destroys it is widening fast. Robb has a specific framework for staying on the right side of that gap, and it is something every leader publishing content right now needs to hear. Why a 1-in-50 cold outreach rate was actually a win. Robb's approach to building his professional network broke almost every rule about lead generation. It was slower, quieter, and more personal than anything most people would try. It also outlasted every shortcut his competitors were taking. The accountability system that catches problems before they get expensive. Robb built a way for his leadership team to see exactly where attention is needed before small issues turn into costly ones. If your team regularly surprises you with problems, this is the conversation worth listening to. The most valuable thing Robb said in this episode is that success is compounding. Small, intentional efforts done consistently build into something that looks almost unreasonably good from the outside. You just have to build the system that makes those efforts impossible to skip. Learn more about Robb Fahrion over at Flying V Group. You can also connect with him on LinkedIn. Want to build systems that give you back your time? Grab my free Workflow Guide at systematicleader.co and find the exact spots in your business where hours are slipping away.

  4. Aug 18

    The $5 Gift System That Generated $70,000

    One of Vance Morris's employees went to a friend's house for dinner. He brought wine and snacks, the way you do. On the drive home, something hit him: "I show up to people's homes every single day for work... and I always arrive empty-handed." That single observation sparked a $5 gift box system. That gift box generated $70,000 in additional sales in its first year alone. Vance Morris spent years running Chef Mickey's at Walt Disney World before bringing those lessons into his own home service businesses. He calls what he does "Disneyfying": taking the most ordinary, forgettable moments in a business and designing them into experiences customers can't stop talking about. In this episode, he walks through the exact systems he uses to run three businesses in 90 minutes a week while delivering a customer experience that leaves every competitor wondering what they're missing. The $70,000 Door Knock Most carpet cleaners just show up. Vance's technician follows a scripted entry: where he parks, how he knocks, what he says at the door, and what he hands the customer before touching a single piece of carpet. That script generated $70,000 in extra sales its first year. The moment your team first contacts a customer is the moment they decide whether to trust you, and Vance has turned that moment into a story customers can't stop telling their neighbors. Good Show, Bad Show At Chef Mickey's, Vance inspected the entire customer experience before every meal service. Every shift. Twice a day. A bad experience is never caused by one thing. A flickering bulb, a stained uniform, a wobbly table, a broken link on your website: none of them are fatal on their own, but stack five of them together, and your customer quietly decides to spend their money somewhere else. Same Kids, Double the Revenue Chick-fil-A and McDonald's recruit from the same high school. One does $4.5 million a year. The other does over $8 million and is closed every Sunday. Vance uses that gap to make a simple point: you don't have a people problem, you have a systems problem. The difference between employees who grunt and employees who say "my pleasure" isn't talent or pay. It's what the business decided to care about and how clearly it communicated that to the team. Vacations Before Clients Vance books his vacations before he books his first client meeting of the year. On purpose. The moments that matter most disappear first when a calendar fills up, so he puts them on before anything else can crowd them out. He also runs his workday in 45-minute focused blocks with everything turned off, because multitasking isn't a skill. It's just doing everything slowly. Three Businesses, 90 Minutes Vance runs three businesses. He spends 90 minutes a week on all of them combined. One Friday morning meeting, 30 minutes of bookkeeping, and the systems handle everything in between. His definition of financial freedom isn't a number in the bank. It's the ability to step away for two weeks and come back to a business that never noticed you were gone. Want to turn your most ordinary business moments into experiences your customers can't stop talking about? Learn more about Vance Morris at vancemorris.com. Connect with Vance on LinkedIn. And grab his free resource, 52 Ways to Wow Your Customer Without Breaking the Bank, at wow52ways.com. If this episode sparked something for your business, join the Systematic Leader newsletter at systematicleader.com for one practical systems idea every week.

  5. Aug 10

    Clinical Transitions Are a Systems Problem

    When an older adult moves from the hospital to rehab, or from rehab back into a care setting, the risk is not just medical. It is operational. Medication changes get missed. Notes sit in a binder. One caregiver knows something important, but the next person never sees it. Families assume everyone is aligned, but the handoff is incomplete before the next shift even starts. That is where systems break down. Most leaders do not have a people problem. They have a workflow problem. The issue is not that caregivers do not care. The issue is that too much of care still depends on memory, workarounds, and fragmented communication. And when a patient is medically fragile, those small cracks can quickly become expensive mistakes. Clinical transitions are not one event A transition is not one moment. It is a chain of events. Hospital discharge. Medication updates. New mobility risks. Shift changes. Family communication. Follow-up care. Documentation. Escalation if something feels off. If one part of that chain breaks, the whole system gets weaker. I often describe it like Lego blocks. If one section is unstable, the full structure becomes wobbly. That is why trying to fix everything at once rarely works. The better approach is to identify the biggest friction point, improve it, and then measure what changed. Why senior care systems break down In senior care, especially in home-based care and residential settings, a few predictable problems show up again and again: - Information lives in too many places - Handwritten notes do not flow cleanly into the next shift - One caregiver notices something important, but another does not - Staff rely on memory at the exact moment when fatigue and cognitive load are highest - Organizations add more processes without removing old processes That last one matters more than most leaders realize. If a team already has 15 steps to follow, adding a 16th without taking anything away does not improve care. It usually increases resistance, creates shortcuts, and pushes people back toward old workarounds. Where AI can actually help AI is not a replacement for judgment. It is a support layer. Used well, it can help organizations capture fragmented information and surface what matters before it gets lost. For example, if a caregiver is scheduled to start a shift at 2:00 p.m., the system can pull the latest notes, identify medication changes, flag care concerns, and send a short summary a few minutes before the shift starts. Not a wall of text. Just easy-to-process notes. That creates clarity without pulling the caregiver away from the person they are there to support. It also creates accountability. If the caregiver confirms they read the update, the organization has a better record of what was shared and when. This is a snippet from an interview that I did with Holly Larson. You can learn more about Holly Larson and all the great work she does in the senior care space on LinkedIn. You can also check out her website, The Chief Care Officer.

  6. Jul 14

    How Sara Loretta Uses Systems to Create Better Client Experiences

    Most people think systems are about saving time. Sara Loretta sees them differently. For her, systems are how you create better experiences, stronger relationships, and more confidence as a business owner. In this conversation, Sara shares how she moved from operations and compliance work into helping creators and teams build smarter systems, stronger communities, and more meaningful in-person experiences. This episode is packed with practical examples. Sara walks through the CRM system she built to make networking follow-up actually useful, the client sign-off process that protects projects before they go off the rails, and the fake employee she created to automate admin work and help her step into a stronger CEO role. If you’ve ever felt like your business is growing faster than your systems, this conversation will give you a better way to think about what to build next. Systems are not about efficiency first Sara makes a powerful point early in the conversation. Systems are not just there to help you work less or automate more. They are there to help you create better human experiences. That shift matters. Instead of asking, “How do I save time?” she asks, “How do I free up more space to build better relationships?” It is a small reframing, but it changes everything from follow-up to client communication to event design. The networking follow-up system that actually keeps relationships alive Networking usually dies the moment people leave the room. The smartest part is what happens later. Why personality is a better business asset than most people think One of the strongest ideas in this episode is that people remember what makes you human. Not just what software you use. Not just what service you offer. Not just your job title. Sara believes that more people should build relationships around what genuinely lights them up. Coffee. Cooking. Books. Trivia. A strange obsession. A memorable hobby. Those details help people remember you. They also make follow-up easier, more natural, and more relational. For leaders trying to stand out, that is a useful reminder. Personality is not fluff. It is part of the system. The fake employee who helped her become a stronger CEO One of the most memorable parts of this episode is Sara’s story about “Lizzie Benson,” the fake employee she created after chasing down an overdue invoice from her clients. What began as an email alias turned into a fully built administrative persona that handles onboarding, invoicing, calendar coordination, project setup, and other repeatable tasks through Zapier automations and AI-assisted workflows. Lizzie gave Sara more than operational support. She gave her confidence. By systematizing admin work behind a defined role, Sara was able to stop feeling like a solo freelancer doing everything manually and start operating like a true CEO. It is a smart example of how systems can reshape not only workflow, but identity. Better client feedback prevents bigger problems later Sara also shares one of the most practical systems in the episode: her client phase sign-off and “vibe check” process. At each milestone, clients review the work, approve it with a signed form, and rate how they feel about the project’s progress. If they rate it low, the system immediately asks why and offers a link to book a call. That means concerns show up early, not months later when frustration has built up. It is a strong reminder that feedback systems do not need to be complicated. They just need to create the right moment for honesty. Why in-person connection still matters Sara’s work with Unmute is rooted in a simple belief: people still need real connection. She is on a mission to help more people get off their computers, meet in person, and build communities that create momentum beyond the screen. Whether it is events, coworking, field trips, or retreats, she believes in designing experiences that make work feel more human again.

  7. Jun 9

    What 700 Leaders Taught Ryan Hawk About the Price of Getting Better

    One habit. Practiced daily. Compounded over years. That is the actual price of becoming an excellent leader, and most ambitious people are paying a completely different price instead. Ryan Hawk has spent 11 years hosting The Learning Leader Show, with over 700 conversations with some of the highest-performing people in business, sports, and beyond. His new book, The Price of Becoming, is built on a simple but uncomfortable idea: the thing that separates sustaining excellence from fleeting success is not talent, vision, or even hard work. It's reliability. Consistency. The willingness to go to bed a little wiser than when you woke up, day after day, without interrupting the compounding. I got to sit down with Ryan on the Systematic Leader podcast, and I walked away with a pile of notes and one image I can't stop thinking about. Ryan flew to Boulder, Colorado, to record an interview with Jim Collins, author of Good to Great and one of the most respected names in business. Before they started recording, Collins walked in and began quietly emptying his pockets. Apple Watch. Key fob. Phone. A Ziploc bag with cash and an emergency contact. He placed it all in a neat pile outside the door. Then he walked in. He never mentioned it. Never made a speech about presence. He just removed every possible distraction before the conversation began. Ryan said he asked Collins' assistant about it afterward. Her answer: "Jim is so good about being locked in on what he chooses to do." That story tells you everything about what this episode is about. What Ambitious Leaders Consistently Get Wrong Ryan has asked hundreds of high performers what separates the great ones from everyone else. The answer is almost never what people expect. Not charisma. Not risk tolerance. Not some secret morning routine that takes four hours. The Inner Scoreboard vs. The Outer Scoreboard One of the most useful distinctions in this conversation is the difference between winning externally and winning internally. Ryan has worked with Brooke Cupps, the winningest high school basketball coach at Centerville High School, who has never set a single goal around winning games. Every goal his teams set is a process goal, tied to their core values: tough, passionate, unified, and thankful. The score, Ryan says, seems to take care of itself when your focus is that clear. The leaders who get out of whack are the ones fixated on what others will think, how something will look, or hitting a specific number. That outward focus crowds out the internal work that actually produces results. See It, Say It: The Simplest Culture-Building Practice Ryan shared the framework he uses with his coaching clients, borrowed from his collaborator Garen Stokes. The idea is this: when you observe something worth saying, you say it immediately. Vivid Clarity Is the Leader's Job One theme Ryan returns to again and again is that if someone on your team doesn't know what excellence looks like in their role, that is the leader's fault. Not the employee's. Yours. About Ryan Hawk Ryan Hawk is the host of The Learning Leader Show, one of the longest-running leadership podcasts with over 700 episodes and millions of listeners worldwide. His new book, The Price of Becoming, releases July 21st. Find everything he does at LearningLeader.com. Listen to the full episode on the Systematic Leader Podcast wherever you get your shows. And if you want one practical systems idea in your inbox every week, join the newsletter at systematicleader.co.

  8. May 26

    How Great Leaders Use Story, Systems, and Tension with Paul Young

    Most leaders do not fail because they lack ambition. They fail because pressure exposes the weak spots in how they communicate, decide, and lead. In this conversation, Paul Young breaks leadership into seven core elements, then shows how those elements play out in the real world. From storytelling and executive presence to AI workflows and burnout, this episode asks a deeper question: what actually helps a leader stay effective when complexity keeps rising? If you are trying to lead with more clarity, build stronger systems, or use AI without losing judgment, this episode will give you a lot to think about. The Crisis That Revealed Who the Real Leader Was One of the most memorable stories in the episode centers on a major security crisis, when a room full of executives turned to one lower-level expert for direction. His name was Rush, and in the most intense moment, title stopped mattering. That story matters because it exposes something many teams forget. Leadership is not always formal. Sometimes the person people trust most is the one with the clearest thinking under pressure. If you want to grow your influence, that is a standard worth paying attention to. Why Data Alone Rarely Moves People Leaders love spreadsheets because they feel safe. But safe does not always mean persuasive. Paul makes the case that storytelling is often the missing link between insight and action. That matters to any leader trying to get buy-in. People do not remember the slide deck. They remember the customer story, the turning point, the real-world example that makes the issue feel urgent. If you cannot make people feel the problem, they will not move on the solution. The Simple Opening That Changes How People Listen Paul shares a technique he calls the bond moment, a short opening story designed to grab attention before the usual bio or credentials. It sounds simple, but it changes the energy of the room fast. Why is that important? Because most leaders lose people in the first minute. If you can open with tension instead of background, people lean in. That one small shift can make every presentation, pitch, or interview more memorable. The Career Gap That Has Nothing to Do With Talent Paul contrasts two product managers, Chris and Will. One kept getting stuck on frustrating projects and started questioning his path. The other kept rising into bigger opportunities and leadership roles. The gap was not intelligence. It was communication, influence, and the soft skills that shape how others experience your leadership. That makes this section especially relevant for listeners who are doing good work but still feel overlooked. The AI Shortcut That Could Quietly Hurt Your Team AI can absolutely speed things up. Paul is not anti-AI. What he challenges is the growing temptation to use AI as an easy button, producing polished work without the judgment to know whether it is actually good. That is a big deal for leaders. Faster output is seductive, especially under pressure. But if your team loses the ability to question, refine, and evaluate quality, you are not creating leverage. You are scaling weak thinking. About Paul Young Paul Young helps leaders and product teams improve how they communicate, decide, and execute. In this episode, he brings a practical framework for leadership that feels especially timely as teams wrestle with AI, burnout, and the pressure to move faster without losing quality. You can learn more about Paul Young over at his website. You can also connect with him on LinkedIn.

5
out of 5
54 Ratings

About

I interview experts in their fields so you can learn and apply their frameworks to your business. You can learn from the best. Leaders need processes and systems to make good decisions. The Systematic Leader podcast interviews leaders (CEOs, Authors, and Enterpreneurs). They share their best systems so you can make better decisions in your business. Hi, I'm Karl Staib. The creator of the Systematic Leader method. I struggled for years with making quality decisions because I didn't have quality systems in place. Once I developed routines that worked for my personality type, that's when my business took off. I hope you enjoy the podcast, and if you have any questions, just reach out at SystematicLeader.co.