Business Excellence - TOP 5 Series

Rael Bricker and Lindsay Adams

In keeping with the theme of our podcast, "Business Excellence" we have decided to release a new edition, the Business Excellence Top 5 Series.    In this series we interview the best contributors we can source to tell us about their Top 5 tips, tools or ideas relating to their topic around business and / or life.  Hosted by Lindsay Adams OAM CSP and Rael Bricker CSP bringing 60+ years of entrepreneurial success and professional speaking together. 

  1. In Conversation - Nancy Youssef Top Five Tips For Moving From Fear To Purpose and Building A Life You Actually Want

    18h ago

    In Conversation - Nancy Youssef Top Five Tips For Moving From Fear To Purpose and Building A Life You Actually Want

    “Success really should be improving your life, not just consuming it.”    Nancy Youssef Top Five Tips For Moving From Fear to Purpose and Building a Life you Actually Want  1. Commit before you feel ready 2. Money is emotional before it’s mathematical.  3. Let go of control to become a better leader 4. Purpose isn’t something you find- Its something you keep choosing 5. Build a business that gives you freedom, not just success.   TIME STAMP SUMMARY 01:37  Readiness is achieved through action and experience.  06:40 Knowing your numbers and understanding trigger points. 14:50  Purpose can change based on life circumstances and challenges. 20:10  Make changes to achieve the freedom they desire, even if it means taking risks.   Where to find Nancy? Website                       https://www.nancyyoussef.com.au/ LinkedIn                      https://www.linkedin.com/in/nyoussef/   Nancy Youssef Bio  Nancy Youssef is an award-winning business mentor, Certified Speaking Professional and author of Fear Money Purpose and Success Beyond Fear. She founded Classic Finance in 2003 and Classic Mentoring and Coaching in 2012, originally to give back to startups in the finance industry. That work has since evolved into mentoring more than 300 entrepreneurs and SME owners across many industries in Australia and beyond. She sold Classic Finance in 2019 and has been fully dedicated to mentoring and speaking ever since. Nancy is a Director on the PSA Board and a graduate of the Australian Institute of Company Directors. A lifelong student of leadership, she has invested in her entrepreneurial journey through Richard Branson's Necker Island and pursued development through UCLA Anderson School of Management, Bond University and the Mind Academy where she holds certifications in NLP, Life Coaching, Hypnotherapy and Sustainable Dynamics. Nancy has also raised hundreds of thousands of dollars supporting charitable initiatives across Africa, the Middle East and beyond. For her, purpose-led business and giving back have always been the same pursuit. She is known for her grounded, candid style and one question guides everything she does: does this give you more freedom or less?

    22 min
  2. In Conversation - Eytan Segev Top Five Tips For Reading People Instantly and Making Better Decisons in Business and Life

    Jun 7

    In Conversation - Eytan Segev Top Five Tips For Reading People Instantly and Making Better Decisons in Business and Life

    “Your gut feeling about a person is a powerful early-warning system, but it only becomes truly useful when you check it against what you see and hear beyond the words.”   Eytan Segev Top Five Tips For Reading People Instantly and Making Better Decisions In Business and Life 1.  Read Structure, Not Behaviour  2. The face is a map of decision-making  3. Trust Signals are visible in seconds  4. Stress always leaves a clue 5. Adapt your communication to win   TIME STAMP SUMMARY 06:48  The significance of facial structure 15:50  Listening and observing body language to understand communication better. 22:00  Understanding stress in others to communicate more effectively and help them. 23:00  Adjusting your approach to match the other person's communication style.   Where to find Eytan? Website                           https://il.linkedin.com/in/eytansegev LinkedIn                          https://body-language.academy/   Eytan Segev Bio  For over 19 years, Eytan Segev - The Profiler has unlocked the hidden codes of human behavior. Through face reading, body language, and micro-expressions, he equips audiences to connect deeper, communicate clearer, and influence with impact. Born in South Africa, Eytan moved to Israel at 3. At 13 he lost his mother, returned to South Africa a year later, and came back to Israel at 19. These shifts forged his mission: mastering the art of reading people. Today, at 59, he lives in Israel, happily married and father of three daughters. For 12 years, he and his wife have also been a foster family to a child from Eritrea, now 13-experiences that give his work rare authenticity. Eytan has trained corporations, government agencies, universities, security forces, and thousands of professionals worldwide. He is the creator of the Profiler Practitioner program, a unique training system taught online and in person, and has delivered hundreds of workshops on personology, face reading, body language, lie detection, and micro-emotions. He is also the founder of a startup that applies face-reading and body-language technology, merging human insight with AI and behavioral analytics. A board member of the Virtual Speakers Association International (VSAI), Eytan is recognized as Israel's leading authority in face reading and body language. His bestselling book, The Complete Guide to Face Reading, Body Language & Micro-Expressions, is a cornerstone for professionals seeking stronger communication. As Tony Robbins said: "The way we communicate with others and with ourselves ultimately determines the quality of our lives." That belief drives Eytan's mission. Audiences learn to: o  Decode trust and intention through body language. o  Recognize hidden emotions and micro-expressions. o  Use face reading to understand personality and motivation. o  Build stronger connections in leadership, sales, education, and relationships. Whether on stage, in universities, or in consultation, Eytan delivers charisma, depth, and transformation. Like a Mentalist, he reads people instantly. Participants leave inspired and equipped with tools that change how they see others-and themselves. Participants leave inspired-and equipped with tools that immediately change how they see others and themselves.   If you want a speaker who electrifies audiences and transforms the way they connect, Eytan Segev - The Profiler - is the one, bringing knowledge, passion, and unforgettable impact wherever he speaks.

    27 min
  3. In Conversation - Sarah Rowan Top Five Tips For Staying Human, Creative and Connected in 2026

    May 24

    In Conversation - Sarah Rowan Top Five Tips For Staying Human, Creative and Connected in 2026

    “We’re in a world surrounded by so much data and AI we can get lost in the noise of it all, and I’ve found that throughout my year as a performer, the amount of times people say to me, you know, your content is great, but your energy, your essence, your presence is what really makes us attracted to connecting with you…”   Sarah Rowan Top Five Tips For Staying Human, Creative and Connected In 2026  1. Choose presence over performance 2. Create spaces where people feel safe, seen and connected 3. Prioritize quiet...stillness is becoming a superpower 4. Grow your tech skills... and your human skills... side by side 5. Get your hands in the dirt   TIME STAMP SUMMARY 01:39 Human connection and presence are essential,  06:05 Creating a safe space for people to be creative, free from judgment and ridicule. 12:48 Learning bit by bit to avoid burnout and stay present. 18: 50 Finding small ways to connect with nature, even in urban environments, to improve their overall well-being.   Where to find Sarah? Website                             https://artistsarahrowan.com/about/ LinkedIn                            https://www.linkedin.com/in/artistsarahrowan/   Sarah Rowan Bio  Sarah Rowan (who now goes by Rowan) is an artist and thought leader who empowers individuals and organizations to ignite a better future through creativity. As one of Australia’s top Speed Painters, she has lived and breathed the dynamic process of transformation for over 20 years, turning blank walls and cavasses into thought-provoking pieces of art, with limited time and often in front of a live audience. Merging her artistic talent with her passion for public speaking, Rowan has reimagined the role of the artist, pushing the boundaries of a studio-based pursuit into a trail-blazing performance genre that challenges the limitations of time and space. After graduating from Converse College in 2003 with a BFA in Studio Art, Rowan started an art business in Greenville, South Carolina, USA before moving to Sydney to expand her horizons. It was here that she used the process of creative futurism to overcome depression, challenge chronic illness and create a new future for herself and her family. No longer shackled by societal norms, she has stepped into the full power of her truth personally and professionally. Rowan’s strong emotional storytelling, along with her ability to paint fast and think fast has captivated hundreds of clients like Nestlé, ANZ, AMP, Ernst & Young, Woolworths, Sydney Airport, and Priceline. She has inspired audiences to embrace their own creativity which she believes is a “birthright to all” and to date has painted at over 600 events raising over $400,000 for charity. Other clients include: SAP, Netball World Cup, Salvation Army, Terry White Chemmart, YPO, City of Sydney, Commonwealth Bank, American Express, Doterra, Department of Defence, Mirvac, Australian College of Nursing, Liberty Finance, University of Sydney, NAB, ANZ, Dexus, Fastway Couriers, AUSCAM, Bombay Sapphire, International Canadian School Ho Chi Min City, etc.

    20 min
  4. In Conversation - Kelvin Holliday Top Five Tips For The Payment Gateway Revolution

    May 17

    In Conversation - Kelvin Holliday Top Five Tips For The Payment Gateway Revolution

    “Pain and trauma are the building blocks for resilience.” Kelvin Holiday Top Five For the Payment Gateway Revolution 1.  Trust is not a strategy, verify everything, especially with those closest to you.  2. Freedom isn’t determined by income, it’s a mindset that you leverage. 3. Pain and trauma is the building block for resilience. 4. Reinvention has no age limit 5. Dig the well early    TIME STAMP SUMMARY 01:26 Trust without documentation is chaos 07:06 Turning cashflow into travel and lifestyle freedom 14:43 Building resilience 19:32 Being prepared for obstacles   Where to find Kelvin? Website                             https://kelvinholliday.com/ LinkedIn                            https://th.linkedin.com/in/kelvinholliday   Kelvin Holiday Bio Kel is a 5 times best-selling author, international speaker, and recognized internationally by Fox ABC and NBC media as a top 10 professional in leadership systems. Family is everything to Kel. He has 3 loving daughters, all health professionals, a son who leads one of the largest Canadian sound recording studios, and 3 grandsons.    Kel is a leading expert in the creation of freedom, and he lives what he teaches having visited 15 countries in the past 2 years and now living in northern Thailand with his new bride. Kel is a serial entrepreneur, having built his first million $$ business (45 million plus) at age 24 while at the same time teaching business management at TAFE at night.     Kel has ALWAYS loved tech and teaching. He is an multi-award-winning entrepreneur and has always been at the forefront of technology solutions and education since personal computers were a thing. ·         He owned his first IBM computer in 1978 ·         Was one of the first Microsoft techs in Australia in 1984 ·         Developed the first software for his building company in 1986 ·         Run a radio program on business growth before Podcasting was a thing ·         Owned a small TV and film production studio    In 2018 Kel decided to retire aged 55. Selling all his business and buying a caravan to travel Australia. Well, that lasted all of 2 weeks. One of the businesses he was selling advised him late in the settlement period that they didn't want to take on the 15 VAs he employed.  So, not wanting these 15 long-standing employees to be unemployed, within 4 days he reshaped everything to start a new company called the Transformational Hub that went on to grow into 9 global companies, located in 3 countries, serving clients globally including a Highlevel agency that he started in 2019.  Kel is always saying, “I love to empower entrepreneurial growth that doesn't lead to breakdown or burnout but instead to create freedom”

    20 min
  5. In Conversation - Luke Evans Top Five Tips For Building A Resilient Culture

    May 10

    In Conversation - Luke Evans Top Five Tips For Building A Resilient Culture

    “Real change doesn’t come from big ideas alone. It comes from small, repeatable moments done well over time.”  Luke Evans Top Five Tips For Building a Resilient Culture  1. Redefine what culture actually is 2. Start with your why, not your values poster 3. Be intentional about how culture is lived, not just stated 4. Stop treating wellbeing as a standalone initiative 5. Use resilience as the capability that holds it all together TIME STAMP SUMMARY 01:13 Culture is influenced by norms and rules 07:07 Living culture intentionally, not just stating it 15:50 Importance of addressing wellbeing 19:40 Resilience is about advancing   Where to find Luke? Website                            https://cuppa.pickmybrain.world/profiles/luke-evans LinkedIn                           https://www.linkedin.com/in/luke-evans-1348475a/   Luke Evans Bio After nearly 20 years working for some of the world’s most loved brands, I’ve come to believe that resilience is not built in our biggest moments. It’s built in the quiet, ordinary ones that shape how we show up every day. Across my life and work, one pattern has stayed consistent, especially amongst high achievers. When we’re under pressure, we work harder. Try more. Push through. But without understanding what’s actually driving the challenge, at the level of belief and biology, that effort creates a disconnect. Over time, it shows up as burnout, disengagement, and corporate values nobody really believes in. I’m a resilience coach and facilitator, and Founder of Emotive Work. My work has taken me through leadership and advisory roles, building businesses, living and working internationally, and supporting leaders and teams through periods of change and uncertainty. Along the way, I’ve seen what happens when capable people are expected to cope without the tools, language, or systems to support them. That experience shaped my purpose. Helping individuals and organizations understand that culture is behaviour repeated, resilience is biology before behaviour, and belief is what makes purpose work. When those layers are aligned, people don’t just perform better. They feel better, and the work becomes more sustainable for everyone. Today, I work with leaders and teams to build resilient, purpose-led cultures grounded in how humans actually function. Not through quick fixes or wellbeing initiatives, but through everyday practices that support regulation, connection, and accountability. Because real change doesn’t come from big ideas alone. It comes from small, repeatable moments, done well, over time. If you’re noticing your people are struggling more than they should, or your culture isn’t helping you grow, the work starts here.

    21 min
  6. In Conversation - Shivani Gupta Top Five Tips For Passion

    Apr 12

    In Conversation - Shivani Gupta Top Five Tips For Passion

    “Mindfulness means your mind is full of one thing, right? Be mindful of that one thing when you’re at work. Just be at work. Live that passion, work in it as much as you can. When you’re with your family, stop checking your email and not being present with your family.”  Shivani Gupta Top Five Tips For Passion 1. Prioritize your passions 2. Create a clear hierarchy  3. Accept imperfection and drop the guilt 4. Stack goals for your top three passions 5. Make your goals visual    TIME STAMP SUMMARY 01:54  Impossible to be passionate about everything simultaneously  07:50  Narrowing down broad passions 14:50  Stacking goals  18:50  Find a method that works    Where to find Shivani? Website                          https://www.askshivani.com/  LinkedIn                         https://au.linkedin.com/in/askshivani    Shivani Gupta Bio The world’s only Engineer turned Entrepreneur turned Educator as the Passion Activator for Leaders. I support their Transformation through implementing the P.A.S.S.I.O.N. Model. This leads to Transformation when you can have more impact and create the life you wish. I deliver this work globally as a Speaker, Coach and Facilitator. Over the past 23 years, I’ve: Keynote on local and global stages including TEDxCoached 1,500+ leaders across industriesAuthored 8 books on leadership and transformationFacilitated workshops worldwideTwo successful exits of business'I am proud to be the first woman in my lineage to work and at age 11, I made the leap from India to Australia, building a life that bridges cultures and perspectives. My passion is to help leaders and entrepreneurs lead with heart, head and habit. I also want to help eliminate of child sexual abuse. Beyond my work, I’m a mum to two teenagers, married to Scott for 18 years, and I believe life’s best conversations happen over an excellent chai.

    21 min
  7. In Conversation - Anil Gupta Top Five Tips For Creating A World Class Relationship

    Mar 22

    In Conversation - Anil Gupta Top Five Tips For Creating A World Class Relationship

    “The two most important things in life are your health and your relationships.”    Anil Gupta Top Five Tips For Creating  A World Class Relationship  1. Listen more, speak less 2. Ask the question, “what can I do.”  3. Do things you love, separately.  4. Make your partner your number 1 priority 5. It’s a no before it becomes a yes   TIME STAMP SUMMARY 01:39 Listening is the first step 06:56 Connecting with intentional actions 13:10  Getting your priorities straight 17:08  Doing your due diligence   Where to find Anil? Website                            https://meetanil.com/  LinkedIn                           https://www.linkedin.com/in/anilgupta-lovedoctor/     Anil Gupta Bio  Anil Gupta, internationally known as The Love Doctor. Anil helps singles, couples and families overcome their struggles and issues in relationships and communication in a rapid and powerful manner with proven results so they can live richer, fuller lives filled with love.  Anil is a triple best-selling international author and TEDx Speaker, positively impacting very large audiences in over 18 countries.  He has been featured in numerous publications and media outlets including i Heart radio, Fox News, Sky TV, Harvard, ABC, NBC and much more. Anil has coached celebrities including Mike Tyson, was a guest speaker with Richard Branson on Necker Island and has been invited by heads of state and spiritual leaders like the Dalai Lama to meet them. Anil overcame suicide in 2008 and has since then formulated the Happiness Formula, The Happiness Test, the Relationship Score and the Relationship Ratio. He has held relationship and mindset workshops in over 18 countries translated in 8 languages, with audiences of over 10,000 fans. Anil has a unique intuitive gift to remove the blockages that prevent people living fulfilled lives, using his intuitive and proven skill sets. Anil is on a mission to inspire 1 billion people and is always available to share his unique and powerful content.

    22 min
4.8
out of 5
13 Ratings

About

In keeping with the theme of our podcast, "Business Excellence" we have decided to release a new edition, the Business Excellence Top 5 Series.    In this series we interview the best contributors we can source to tell us about their Top 5 tips, tools or ideas relating to their topic around business and / or life.  Hosted by Lindsay Adams OAM CSP and Rael Bricker CSP bringing 60+ years of entrepreneurial success and professional speaking together.