TiPS Today in Public Safety with Fletch

fletch911

Welcome to TiPS: Today in Public Safety! Stay informed. Stay prepared. Stay connected. TiPS: Today in Public Safety delivers the latest insights in Next Generation 911 (NG911) and public safety technology, helping you navigate the innovations transforming emergency response. Hosted by Mark J. Fletcher, ENP (“Fletch”), a leading expert with 14 U.S. patents, each episode dives into real-world trends in NG911 implementation, interoperability, cybersecurity, and emergency communications strategy. Published every Monday, Wednesday, and Friday at 8AM Eastern, the show brings you nearly 200 episodes of sharp, relevant, and forward-looking discussions designed for today’s public safety professionals. Subscribe now at http://911TiPS.com for the updates that matter most in Public Safety communications. (Ver.26-NOV25)

  1. 3h ago ·  Video

    TiPS Episode 26 0615 - SD-WAN: The Network NG911 Needs in the PSAP/ECC. And Why . . .

    As more states deploy Next Generation 911 networks built to NENA i3 standards, many PSAPs, ECCs, counties, and municipalities are still responsible for what happens inside their own wide area network (WAN). That is where SD-WAN can change the game. This episode explains how software-defined wide area networking can improve resiliency, redundancy, traffic prioritization, circuit diversity, and cost efficiency for emergency communications environments. Using clear real-world examples, Fletch explores how fiber, cable broadband, cellular, wireless, and satellite connectivity can work together to support primary, secondary, and tertiary public safety traffic paths. He also explains how SD-WAN can intelligently steer real-time 911-related traffic over the best available path, move lower-priority traffic to slower routes, and even support mobile command posts, deployable communications, and dynamic backhaul into the ESInet.   If you work in public safety, NG911, PSAP operations, emergency communications, county IT, network engineering, or public safety technology planning, this episode will help you think differently about 911 network survivability beyond the state handoff point. TiPS: Today in Public Safety with Fletch Making every second count, when it matters most. #SDWAN #NG911 #PSAP #ESInet #EmergencyCommunications #PublicSafety #NENA #NENAi3 #911 #NextGeneration911 #ECC #PublicSafetyTechnology #NetworkResiliency #WAN #CriticalCommunications #MobileCommand #911Technology #EmergencyManagement #Broadband #SatelliteCommunications   REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ] For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ] and you can follow him on Social Media (such as X) @Fletch911    For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com

    12 min
  2. Jun 5 ·  Video

    TiPS Episode 26 0605 - Dispatchers ARE NOT Robots

    Dispatchers are trained to remain calm, but calm does not mean unaffected. In this episode of TiPS: Today in Public Safety, Fletch takes on dispatcher wellness, emotional permission, peer support, and the dangerous idea that Public Safety professionals are supposed to absorb trauma like machines. The human being under the headset takes the call, manages the chaos, guides the response, hears the fear, and often has only seconds before the next line rings. But professional composure is not emotional absence. Dispatchers can do the job well and still carry the weight afterward. This episode looks at why ECC culture must support people before the breaking point, why wellness is part of operational readiness, and why asking for help should never be treated like failure. Dispatchers are not robots. They are skilled communicators, crisis managers, information processors, and often the first first responders in the chain of survival. Feeling something after a hard call does not mean you are weak. It means the work matters. And so do you. For more TiPS episodes, visit 911tips.com. Blogs: Fletch.tv Professional site: Fletch911.com Follow: @Fletch911 #TiPSPodcast #TodayInPublicSafety #911Dispatch #DispatcherWellness #PublicSafety #EmergencyCommunications #ECC #PSAP #FirstFirstResponder #PeerSupport #911 #NG911 #Fletch911   REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ] For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ] and you can follow him on Social Media (such as X) @Fletch911    For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com

    17 min
  3. May 29 ·  Video

    TiPS Episode 26 0529 - The Automation Evolution

    Automation is not new in Public Safety. CAD, ANI, ALI, mapping, alerts, timers, paging, notifications, status updates, radio logs, records systems, and call handling workflows have been automating pieces of the mission for decades. But automation is evolving. It is moving from simple task automation into intelligent workflows, AI-assisted recommendations, decision support, connected systems, and operational orchestration. That can be incredibly valuable for Public Safety, especially in an environment where call takers, dispatchers, supervisors, responders, and emergency managers are already overloaded with data, alerts, and decisions. But there is a risk. Automated does not mean correct. Displayed does not mean current. Sent does not mean received. Faster does not always mean better. In this episode of TiPS: Today in Public Safety, Fletch talks about where automation helps, where it can hurt, and why the human under the headset still has to remain firmly in the loop. Topics include: Automation in CAD, ANI, ALI, mapping, paging, alerts, and emergency communications workflows The difference between task automation, workflow automation, decision support, and autonomy Why automation should reduce friction, not hide responsibility How bad automation can create silent assumptions and false confidence Why Public Safety needs validation, audit trails, exception handling, and human-readable explanations The danger of confusing automation with accuracy Why the future is not automated or human, but automated and human Automation should serve the mission. It should not replace judgment, hide uncertainty, or make the human a passive passenger in a system they do not understand. Because when the call comes in, the technology matters. The workflow matters. The data matters. The automation matters. But the human still matters most. Visit 911TiPS.com for the complete TiPS archive. Follow Fletch: 911TiPS.com Fletch.TV Fletch911.com x.com/Fletch911 #TiPS #TodayInPublicSafety #PublicSafety #911 #NG911 #EmergencyCommunications #PSAP #ECC #AI #Automation #CAD #Dispatch #PublicSafetyTechnology #Fletch911 Copyright ©2026 Fletch911, LLC Media Productions http://Fletch911.com   REMEMBER  : NEW EPISODES are published each week on Monday, Wednesday, and Friday morning - usually around 8AM on"Fletch's LinkedIn page [ https://www.linkedin.com/in/fletch911/ ] For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ] and you can follow him on Social Media (such as X) @Fletch911    For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com

    17 min

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About

Welcome to TiPS: Today in Public Safety! Stay informed. Stay prepared. Stay connected. TiPS: Today in Public Safety delivers the latest insights in Next Generation 911 (NG911) and public safety technology, helping you navigate the innovations transforming emergency response. Hosted by Mark J. Fletcher, ENP (“Fletch”), a leading expert with 14 U.S. patents, each episode dives into real-world trends in NG911 implementation, interoperability, cybersecurity, and emergency communications strategy. Published every Monday, Wednesday, and Friday at 8AM Eastern, the show brings you nearly 200 episodes of sharp, relevant, and forward-looking discussions designed for today’s public safety professionals. Subscribe now at http://911TiPS.com for the updates that matter most in Public Safety communications. (Ver.26-NOV25)