IpX True North Podcast

IpX - Institute for Process Excellence

The IpX True North Podcast is a global industry resource for all things people, processes, systems, and technology created to share conversations with our network of thought leaders, innovators, and founders changing the shape of the digital future. Here we share their stories, impact, vision and tools for success in the areas of process optimization, engineering, the model based enterprise, operational excellence, and digital transformation.

  1. 08/11/2025

    Designing for Digital Adoption: Why UX is Good Business with Nick Cawthon

    User experience design is not just about aesthetics—it's essential to ensuring adoption of enterprise software and achieving return on technology investments. • UX is frequently treated as a "nice-to-have" rather than a strategic business necessity • The double diamond approach combines generative thinking and synthesis to create user-centered solutions • Early examples like Uber and iPhone demonstrate how thoughtful UX removes barriers to adoption • When users encounter poor experiences, they create workarounds that introduce costly errors and inefficiencies • Organizations should build feedback loops throughout implementation, not just at final testing • AI tools promise to accelerate development but require careful application to avoid magnifying poor decisions • Successful digital implementations require viewing experiences from the user's perspective, not just meeting business requirements • Continuous feedback cycles help identify problems before they become embedded in final products • Enterprise UX should consider the entire digital thread, focusing on connected systems rather than isolated tools Start integrating user experience considerations from day one of your implementation projects. Visit https://gauge.io/ to learn how to mitigate the risk of project failure through proper UX design and implementation. Stay in touch with us! Follow us on social: LinkedIn, Twitter, Facebook Contact us for info on IpX or for interest in being a podcast guest: info@ipxhq.com All podcasts produced by Elevate Media Group.

    51 min
  2. 05/19/2025

    Unlocking AI's Potential Through Data Readiness

    Tony Cahill, the mind behind Crystal Onyx, dives deep into why data readiness is the critical bottleneck preventing successful AI implementations and shares how his platform transforms months of data preparation into weeks. • Organizations struggle with data readiness when implementing AI projects  • The AI project cycle consists of five steps: problem identification, data acquisition, modeling, output, and evaluation • 42% of organizations identify data availability and quality as a top challenge for AI implementation • Poor data quality costs enterprise companies approximately $10-12 million annually • Crystal Onyx creates a virtual representation of data across various storage systems without physically moving files • The platform can scan millions of files per hour to create a comprehensive map of available information • A customer reduced their data preparation time from 10-12 months to just 8 weeks using Crystal Onyx • The system allows for custom metadata, data classification, and governance without disrupting existing workflows • "AI isn't a solution, it's a force multiplier. If your data goals and processes are broken, AI will amplify that chaos" • Organizations should align technology decisions with business objectives and start with small, low-risk pilots For more information on Crystal Onyx, visit crystallonyx.com or email info@crystallonyx.com. Stay in touch with us! Follow us on social: LinkedIn, Twitter, Facebook Contact us for info on IpX or for interest in being a podcast guest: info@ipxhq.com All podcasts produced by Elevate Media Group.

    43 min
  3. 04/28/2025

    AI Readiness Workshop: Demystifying AI with Avishkar Misra of Berrijam AI

    Dr. Avishkar Misra shares his expertise on implementing AI effectively in businesses and explains how his company Berrijam is making AI accessible, explainable, and useful for organizations of all sizes. • AI is not just one solution but a set of tools, techniques, and frameworks that allows for intelligent decision-making at various scales • Berrijam offers three main services: AI strategy development, custom AI implementation, and their proprietary BerryJam AI focused on analytical applications • The Berrijam AI5C framework breaks down AI capabilities into five areas: Find, Make, Connect, Predict, and Optimize • Organizations need to start with their specific pain points and business requirements before selecting AI tools or implementation strategies • AI will transform jobs rather than simply eliminate them, creating opportunities for those who learn to work alongside AI • Leadership plays a critical role in successful AI adoption by fostering the right cultural framework and strategic approach • The future workplace will see AI handling mundane tasks, allowing professionals to focus on higher-value creative work • The IPX-hosted AI Readiness Workshops will help participants understand AI fundamentals, build business cases, and develop implementation strategies Stay in touch with us! Follow us on social: LinkedIn, Twitter, Facebook Contact us for info on IpX or for interest in being a podcast guest: info@ipxhq.com All podcasts produced by Elevate Media Group.

    35 min

Ratings & Reviews

5
out of 5
6 Ratings

About

The IpX True North Podcast is a global industry resource for all things people, processes, systems, and technology created to share conversations with our network of thought leaders, innovators, and founders changing the shape of the digital future. Here we share their stories, impact, vision and tools for success in the areas of process optimization, engineering, the model based enterprise, operational excellence, and digital transformation.