Service communication master class

Anna Bronshteyn
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  • Marketing

We are happy to share our experience about service communication with you! Like Subscribe share 3

Episodes

  1. 03/16/2021

    In this episode we want to focus on different types of customers

    We talk about four types of customers, which are the driver, the analyst, the amiable and the expressive, mentioned in the customer types model by David Merril and Roger Reid.

  2. 01/26/2021

    Service communication via telephoning

    Every kind of service communication has its rules even such a classical channel as telephoning. So we are happy to share our tips and tricks with you! :)

    Service communication via telephoning

  3. 01/12/2021

    Service communication: mistakes and failures via social media

    What to avoid and what to mind about service communication via social media 3

    Service communication: mistakes and failures via social media
  • 3 Episodes

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We are happy to share our experience about service communication with you! Like Subscribe share 3

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