The ProfitDig Radio Show

ProfitDig LLC

Strategies for building a successful construction company, as well as construction industry news and commentary. Topics will include creating winning job bids, maximizing profitability, job costing, marketing strategies, our thoughts about industry trends and more.

  1. Why Utility Companies Use Lobbyists (And Why It Actually Makes Sense)

    Jun 1

    Why Utility Companies Use Lobbyists (And Why It Actually Makes Sense)

    When most people hear the word “lobbyist,” they think corruption, backroom deals, and politics gone wrong. In this episode of ProfitDig Live, we talk with Scott Miller from the Dixon Water Authority about what lobbyists actually do for utilities and why they matter more than most people realize. This conversation pulls back the curtain on how local utilities navigate regulations, legislation, and government oversight at the state and national level. It also explains why someone has to be paying attention when new bills are introduced that sound good on paper but could cause serious problems in the real world. We cover: How local water authorities are structured and governed Why utilities hire lobbyists in the first place The role of state associations in protecting utilities How proposed laws can unintentionally create real-world risks Why compromise matters when legislation affects infrastructure How water systems are regulated and why that matters to everyone What it really takes to deliver clean, reliable water If you work in construction, utilities, or any regulated industry, this episode gives valuable insight into how decisions get made above the jobsite and how those decisions affect your work long before you ever hear about them. ProfitDig helps contractors bid smarter, track job costs, and build systems that hold up under pressure. It’s priced for reality and built for people who actually do the work. Learn more at https://ProfitDig.com

    30 min
  2. When Customers Get Irrational: How Contractors Should Respond

    Mar 16

    When Customers Get Irrational: How Contractors Should Respond

    Dealing with customers is part of the job. Most of them are great. Some of them are not. In this episode of ProfitDig Live, we talk honestly about what it’s like to deal with customers in the real world, from appreciative homeowners who bring food to the crew, to the ones who skip calling you and go straight to complaints, social media, or the news. This is not about bashing customers. It’s about setting boundaries, having policies, and understanding when helping turns into enabling bad behavior. We cover: Why most customer issues come from miscommunication The difference between feedback and being unreasonable When it’s OK to say “this may not be the right fit” Why policies exist and why you can’t always bend them Real examples from public utilities and service work How better systems reduce customer conflict Why calling first usually solves the problem faster than complaining publicly If you work in construction or any service business, you’ve been here before. This conversation is about staying professional, protecting your team, and not letting a few difficult customers wreck your mindset or your business. ProfitDig is built to help contractors stay organized, bid accurately, and track job costs so small problems don’t turn into big ones. It’s priced for reality and built for contractors who actually do the work. Learn more about how to grow and manage your construction business with ProfitDig: www.profitdig.com #Construction #Contractors #ProfitDig #ContractorTips #ConstructionBusiness

    23 min

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About

Strategies for building a successful construction company, as well as construction industry news and commentary. Topics will include creating winning job bids, maximizing profitability, job costing, marketing strategies, our thoughts about industry trends and more.

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